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A product manager in start-up land
Paul Gray
CMO | Community @BGIStudio
@paulalexgray
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
About Me
CMO | Community Director @BGIStudio
Storyteller / Cool Daddy O / Status-Quo
Burninator / X & Y / MBA / Wannabe
Screenwriter / Startups / Anything is possible!
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
Bubble Gum’s Excellent Adventure
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
A product manager in start-up land
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
Business Canvas
Source: Business Model Generation
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
brainmates product delivery cycle
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
startup version
“Man I hate <<insert dumb thing>>”
“We could totally do that!”
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
startup version
Here’s 8 bullet points
about why we
should do this
(Actually, just 5, I got
distracted coz the
servers went down”
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
startup version
I’ve tested the shit
out of those 4
other products.
Here’s how they’re
good and how
they suck. I totally
know what the
market is missing!
Check out the 2
pager brief me
and Bob wrote
up”
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
startup version
“Hey, I already sent
you that”
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
startup version
“YEAH! Let’s do this!
Team meeting!”
2 minute
meeting
“YEAH! Let’s do
this!”
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
startup version
<<code>>,
<<build>>
<<make>>
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
startup version
Commence the
Blitz!
($0 Marketing
budget)
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
Product Manger vs ‘Growth Hacker’
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
Start-up lessons for product
managers
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
Startup lessons for product managers
If you fail, everything fails
• YOU are responsible for the
product’s destiny
• Create a sense of urgency
• Don’t hesitate to freak out
• Explain why things matter to
all those who work with you
1
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
Startup lessons for product managers
Get your hands dirty
• Write wireframes, make
mocks, cut code (maybe)
• Badger your way into
technical discussions
• Bring context – don’t be
something you’re not
2
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
Startup lessons for product managers
Get involved outside your space
• Understand operations
• Learn the financials
• Customer service – talk to
customers EVERY DAY (7 days)
• Get in on biz-dev
3
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
Startup lessons for product managers
Less scoping, more making
• Startups move at light speed
• Business case? Pish Posh
• Shorter requirements
• Scope and Refine AS YOU GO
4
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
Startup lessons for product managers
Go rogue
• Expedite insight (surveys,
instant landing pages, A/B
tests)
• Talk to everybody
• Tear down rival products
5
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
Product management lessons
for startup
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
Prodmgmt lessons for startups
1 Transform vision into strategy
and tactics
• Articulate product champion
vision
• Help set focus
• Help lead teams to deliver
• Manage politics to ensure
vision goals met
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
Prodmgmt lessons for startups
2 Keep the focus on the problem(s)
• Help to define, quantify and
prioritise opportunities
• Educate team members
• Provide tools and techniques for
planning
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
Prodmgmt lessons for startups
3 Establish roles and
responsibilities
• Optimise outputs
• Reduce inefficiency and re-
work
• Improve team morale and
job satisfaction
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
Prodmgmt lessons for startups
4 Create long-term product
management (not just launch)
• Establish frameworks for
growth and management
• Maintain focus as products
mature
ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray
Prodmgmt lessons for startups
5 Don’t drink the kool aid
• Articulate vision into
concrete goals
• Give measureable,
understandable,
communicatable milestones
• Balance overconfidence
THANKS!
Have a great day at Product Camp
Sydney!

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Product camp sydney keynote 2013 by Paul Gray

  • 1. A product manager in start-up land Paul Gray CMO | Community @BGIStudio @paulalexgray
  • 2. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray About Me CMO | Community Director @BGIStudio Storyteller / Cool Daddy O / Status-Quo Burninator / X & Y / MBA / Wannabe Screenwriter / Startups / Anything is possible!
  • 3. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray Bubble Gum’s Excellent Adventure
  • 4. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray A product manager in start-up land
  • 5. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray Business Canvas Source: Business Model Generation
  • 6. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray brainmates product delivery cycle
  • 7. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray startup version “Man I hate <<insert dumb thing>>” “We could totally do that!”
  • 8. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray startup version Here’s 8 bullet points about why we should do this (Actually, just 5, I got distracted coz the servers went down”
  • 9. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray startup version I’ve tested the shit out of those 4 other products. Here’s how they’re good and how they suck. I totally know what the market is missing! Check out the 2 pager brief me and Bob wrote up”
  • 10. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray startup version “Hey, I already sent you that”
  • 11. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray startup version “YEAH! Let’s do this! Team meeting!” 2 minute meeting “YEAH! Let’s do this!”
  • 12. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray startup version <<code>>, <<build>> <<make>>
  • 13. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray startup version Commence the Blitz! ($0 Marketing budget)
  • 14. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray Product Manger vs ‘Growth Hacker’
  • 15. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray Start-up lessons for product managers
  • 16. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray Startup lessons for product managers If you fail, everything fails • YOU are responsible for the product’s destiny • Create a sense of urgency • Don’t hesitate to freak out • Explain why things matter to all those who work with you 1
  • 17. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray Startup lessons for product managers Get your hands dirty • Write wireframes, make mocks, cut code (maybe) • Badger your way into technical discussions • Bring context – don’t be something you’re not 2
  • 18. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray Startup lessons for product managers Get involved outside your space • Understand operations • Learn the financials • Customer service – talk to customers EVERY DAY (7 days) • Get in on biz-dev 3
  • 19. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray Startup lessons for product managers Less scoping, more making • Startups move at light speed • Business case? Pish Posh • Shorter requirements • Scope and Refine AS YOU GO 4
  • 20. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray Startup lessons for product managers Go rogue • Expedite insight (surveys, instant landing pages, A/B tests) • Talk to everybody • Tear down rival products 5
  • 21. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray Product management lessons for startup
  • 22. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray Prodmgmt lessons for startups 1 Transform vision into strategy and tactics • Articulate product champion vision • Help set focus • Help lead teams to deliver • Manage politics to ensure vision goals met
  • 23. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray Prodmgmt lessons for startups 2 Keep the focus on the problem(s) • Help to define, quantify and prioritise opportunities • Educate team members • Provide tools and techniques for planning
  • 24. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray Prodmgmt lessons for startups 3 Establish roles and responsibilities • Optimise outputs • Reduce inefficiency and re- work • Improve team morale and job satisfaction
  • 25. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray Prodmgmt lessons for startups 4 Create long-term product management (not just launch) • Establish frameworks for growth and management • Maintain focus as products mature
  • 26. ProductCamp Sydney 2013 | A product manager in start-up land | Paul Gray @paulalexgray Prodmgmt lessons for startups 5 Don’t drink the kool aid • Articulate vision into concrete goals • Give measureable, understandable, communicatable milestones • Balance overconfidence
  • 27. THANKS! Have a great day at Product Camp Sydney!