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THE POWER OF
FRAMEWORK THINKING
Linat Wager @ , April 2016
HELLO!
I am Linat Wager
Director of Product Management @
WeWork
linat.wager@wework.com
▸ What problem are we solving?
▸ For whom are we solving this?
▸ Why are we doing this?
▸ How are we doing it?
▸ What do we want to achieve?
JOBS
TO
BE
DONE
THE 5 WHYS APPROACH:
FOCUS ON MOTIVATION & CONTEXT
LET’S
TALK
ABOUT
WHAT
COMES
FIRST
Effort / Time
to Market
Impact Success
Probability
Hard ranked
prioritization of the backlog
▸ Force dates
▸ Fast, small, simple
▸ Transparency
▸ Communications x3
▸ Data is king
▸ Loop closure
MBO
Management
By
Objectives
6 Months to build
4 Months after launch
22.8M Installed users
1.5M Daily active users
~1M Referrals per day
page views/user/year * average $/page *
average yahoo user duration
+
share/user * friends/user * FB feed CTR *
page views/user * average $/page *
average new social bar yahoo user duration
-
Average advertising expense per new user
CLV
Customer
Life-time
Value
Vanity Metrics
▸ 22.8M net installs
▸ 150K+ new users/day
▸ 1.5M DAU
▸ 2M read shares
published/day
▸ 900K clicks back to
Yahoo
▸ M/F roughly even.
Both M and F skews
younger (18-24)
▸ 10% Philippines
THE KPI
TRAP
Actionable Metrics
▸ % Existing Users: 90%
▸ % New users from Y!: 2%
▸ Social ON: 98%
▸ FB Feed CTR: 1.4%
▸ Referrals/DAU: .5
▸ Read Shares/User: 1.4
▸ Friends/User: 80% 10 or
less
▸ New User Virality: .02
▸ Re-engagement: .5
The
Product -
Market
fit
HOW TO SCALE?
“A small, cross-functional, collaborative
(and ideally, co-located) team of empowered
and accountable people”
“Strong product team apply technology,
design, acquisition and monetization
strategies to address real customer needs
within real constraints”
Product teams by Marty Cagan
3 Years
x3 Engineers
x300 QPS
5M Daily impressions
200 Live campaigns
3 New products
Best framework for product innovation
get to product-market fit ASAP
▸ Will our users use it? (Market)
▸ Will our users buy it? (Business Model)
▸ Can we build it? (Product)
MVP is the primary tool
for product discovery
PRODUCT
DISCOVERY
THE POWER OF
FRAMEWORK THINKING
"The power of Framework Thinking” - Linat Wager @ProductTank Tel Aviv April 2016

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"The power of Framework Thinking” - Linat Wager @ProductTank Tel Aviv April 2016

  • 1. THE POWER OF FRAMEWORK THINKING Linat Wager @ , April 2016
  • 2. HELLO! I am Linat Wager Director of Product Management @ WeWork linat.wager@wework.com
  • 3.
  • 4.
  • 5. ▸ What problem are we solving? ▸ For whom are we solving this? ▸ Why are we doing this? ▸ How are we doing it? ▸ What do we want to achieve? JOBS TO BE DONE THE 5 WHYS APPROACH: FOCUS ON MOTIVATION & CONTEXT
  • 6. LET’S TALK ABOUT WHAT COMES FIRST Effort / Time to Market Impact Success Probability Hard ranked prioritization of the backlog
  • 7.
  • 8.
  • 9. ▸ Force dates ▸ Fast, small, simple ▸ Transparency ▸ Communications x3 ▸ Data is king ▸ Loop closure MBO Management By Objectives
  • 10. 6 Months to build 4 Months after launch 22.8M Installed users 1.5M Daily active users ~1M Referrals per day
  • 11. page views/user/year * average $/page * average yahoo user duration + share/user * friends/user * FB feed CTR * page views/user * average $/page * average new social bar yahoo user duration - Average advertising expense per new user CLV Customer Life-time Value
  • 12. Vanity Metrics ▸ 22.8M net installs ▸ 150K+ new users/day ▸ 1.5M DAU ▸ 2M read shares published/day ▸ 900K clicks back to Yahoo ▸ M/F roughly even. Both M and F skews younger (18-24) ▸ 10% Philippines THE KPI TRAP Actionable Metrics ▸ % Existing Users: 90% ▸ % New users from Y!: 2% ▸ Social ON: 98% ▸ FB Feed CTR: 1.4% ▸ Referrals/DAU: .5 ▸ Read Shares/User: 1.4 ▸ Friends/User: 80% 10 or less ▸ New User Virality: .02 ▸ Re-engagement: .5 The Product - Market fit
  • 14.
  • 15. “A small, cross-functional, collaborative (and ideally, co-located) team of empowered and accountable people” “Strong product team apply technology, design, acquisition and monetization strategies to address real customer needs within real constraints” Product teams by Marty Cagan
  • 16. 3 Years x3 Engineers x300 QPS 5M Daily impressions 200 Live campaigns 3 New products
  • 17. Best framework for product innovation get to product-market fit ASAP ▸ Will our users use it? (Market) ▸ Will our users buy it? (Business Model) ▸ Can we build it? (Product) MVP is the primary tool for product discovery PRODUCT DISCOVERY
  • 18.