The world of work is changing along with the work culture. There is a rapid onset of technology and the digital world now informs almost every operation of our daily work. This coincides with a generational shift in thinking about the benchmarks of work and success, impacting both how operations will be executed, and how talent pools will choose to approach their work – with higher efficiency perhaps, but in ways that will demand HR to re-visit fundamental premises as a team. Read more to know on how our workplace will be further transformed in the years to come.

1. THE FUTURE OF WORK
AND HR’S PLACE IN THIS FUTURE
EVENT: IMA HR ROUNDTABLE- OCT 2015
Virender Aggarwal
CEO
Ramco Systems Ltd.

2. EW CAR DRIVER

3. THE NEW TRUCK
DRIVER

4. THE NEW COURIER

5. THE NEW FRONT
DESK

6. Source: “The Future of Employment: How SuscepCble are Jobs to ComputerizaCon?” by C.Frey and M.Osborne (2013)

7. Recreational therapists 0.003
Dentists 0.004
Chemical engineers 0.02
Editors 0.06
Economists 0.43
Commercial pilots 0.55
Real estate agents 0.86
Accountants and auditors0.94
Telemarketers 0.99
Source: “The Future of Employment: How SuscepCble are Jobs to ComputerizaCon?” by C.Frey and M.Osborne (2013)

8. Will a Robot take your
job?

9. Will a Robot take your
job?

11. THE GIG ECONOMY

12. NETWORKED WORK
50%
Corporate
customers
80%
freelancers

13. JUST-IN-TIME HIRING

14. Work 9-5 Work anytime anywhere
PAST FUTURE
Hoards
information
Shares
information
Climb the
Corporate ladder
Creates
own ladder
Relies on
email
Runs work on
Slack, Asana

15. Algorithms &
Automation take over
routine work

16. Automation
Outsourced
Talent that will make
all the difference

17. Still HR finds
it hard to find
a place in the
table…

18. H
R
H
R
-A -LO
HR Administration
Manage compensation &
benefits
HR – Leadership and
Organization
Focus on building the org. for
future - improving people
capabilities, culture, org. structure,
Source: HBR: It’s Cme to split HR by Ram Charan

19. RETHINK
HIRING

20. HO DO YOU HIRE?

21. DISRUPTIVE HEROES
Ability to
Challenge status-
quo
RELENTLESS EXPLORERS
Ability to
create new ways
FEARLESS WOR
Willingness to
fail forward
Source: hSp://www.hrtalentmanagement.com/: Future of Work – 2015 -­‐2020 and beyond.

22. RETHINK
PERFORMANC
E &
RECOGNITION

23. DE
C
JA
N
FE
B
M
AR
AP
R
M
AY
JU
N
JU
L
AU
G
SE
P
O
CT
N
OV
DE
C
JA
N
FE
B
M
AR
AP
R
M
AY
JU
N
JU
L
AU
G
SE
P
Bell curve
Employee morale
Attrition
Never reaches the
earlier level
Dips in anticipation of the
next year appraisal And dips even
further

26. The irrelevance of annual performance
Employees
work in
multiple
,
dynami
c
teams

27. Feedback
Performance
Review
Problem-finding
Speedback
Preview
Problem-
solving

28. 3
Build
trust
NURT
URE
4
Hold
everyone
accountable
WEED
5
Engagement
Profitability
Customer
loyalty
HARVE
ST
STICK IS OUT, CARROT IS IN
2
PLANTCommunicat
e openly
1
SEED
Set clear
goals
Source: The Carrot Principle by Adrian GosCck & Chester Elton

29. TRUE MEASURE OF
EMPLOYEE SATISFACTION

30. RETHINK
LEARNING

31. K-12
Higher
Ed.
Job
Career Ladder
Retirement/
Pension
5-22 23-65 66+
OLD ECONOMY
LEARNING
SCHO
OL
CAREE
R
RETIRE
MENT
Age

32. NEW ECONOMY
LEARNING
Lear
n
Engage
ment
LEARNLEVER
AGE
LONGEV
ITY
Age
Lear
n
Lear
n
Lear
n
Lear
n
Engage
ment
Engage
ment
Engage
ment
Engage
ment
5-22 23-65 66+

33. RETHINK
STRUCTURES

34. Know that boss only likes his
own ideas, so align to whatever
he says
Owns the biggest team,
so believes he’s more
powerful and more right
Has unique ideas but
others pull him down
Owns a smaller team, so
believes in securing
power by aligning more
with the big boss
Wants to move to the
other team, but
knows boss will not
let him go
ORGANIZATIONAL
HIERARCHY
THE
REAL

35. THE ORGANIZATION ON
WHEELS

36. Courtesy: Asana

37. RETHINK
MEASUREME
NT

38. Excited
Amused/Playful
Optimistic/Thankful
Sad
Confused/Annoyed
Neutral/Other
GET NUMBERS BEHIND
‘FLUFFY’ STUFF
Source: Yammer

39. Regardless of what computers
achieve, our greatest advantage lies
in what we humans are most
powerfully driven to do:
Empathy
Creativity
Social sensitivity
Storytelling, humor
Building relationship and
Leading

40. Would love to hear from you…
va@ramco.com
THRIVE DIGI