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Randstad Holding nv
Diemermere 25, Diemen
P.O. Box 12600, NL-1100 AP Amsterdam z.o.




Press release                 Randstad Workmonitor results Q1, 2011

Date
21 March 2011
                              Employees use social media mainly to present
More information              themselves personally
Machteld Merens
Telephone
+31 20 569 56 23

                               In most countries more than 50% of the employees have a social media
                               profile according to findings covered in the latest Randstad Workmonitor.
                               Countries where usage of social media is high are predominantly countries
                               with a young workforce, such as China (90%) and India (90%). With 92%
                               Chile has the highest share of employees with a social media profile; Japan as
                               the lowest (43%).

                               Employees use social media to profile themselves personally rather than
                               professionally. An exception is India where 78% of the employees also use
                               social media to present themselves professionally. The majority of employees
                               is aware that their social media profile can be viewed by employers.

                               Especially in China (83%), India (82%), Turkey (74%) and Chile (73%),
                               employees believe that social media help them in finding a job. In these
                               countries social media are used to get an idea about a company’s corporate
                               culture and to prepare for a job interview.

                               India (70%), China (52%) and Singapore (48%) have the highest scores
                               when asked if employers provide guidelines for the use of social media. In
                               Czech Republic (12%) and Chile (17%) however, guidelines are only provided
                               occasionally.


                               Quarterly recurring items

                               Employee confidence is increasing; the UK shows highest increase
                               The overall level of confidence in finding a new job within the next six months
                               has increased. The highest increase is shown in the UK: 64%, which is 8%
                               higher than in the previous quarter. In India and Poland the level of
                               confidence declined but is still high compared to other countries.

                               Mobility: highest increase in Norway and Poland
                               With 106, the Mobility Index is about the same as three months ago. In
                               Norway and Poland the Mobility Index increased considerably, 10 points or
                               more, whereas Switzerland and India showed a decline of 10 and 9 points
                               respectively. Although job mobility declined in India, it is still very high
                               compared to the rest of the world.

                               Job satisfaction stable
                               Job satisfaction levels in most countries are more or less similar to the last
                               quarter of 2010. Employees in France, Italy, Poland, Mexico and India have
                               become more satisfied with their current employer than in Q4 2010. This
                               quarter, Denmark (80%) and Norway(79%) have the most satisfied
Press release
Page

2/2


                employees of Europe. Outside Europe, the most satisfied employees can be
                found in Canada (77%), India (77%) and Mexico (75%).

                Personal motivation: Italians are the most ambitious in Europe
                The most ambitious employees in Europe can be found in Italy. Almost eight
                out of ten employees are more or less focused on getting a promotion.
                Outside Europe, employees from India are most focused on getting a
                promotion (88%). Employees in the UK, Poland and Japan are more
                motivated on getting a promotion compared to three months ago. Both
                Scandinavian and Turkish employees are the least focused on getting a
                promotion.

                A complete press report, including detailed regional differences, is available
                on http://www.randstad.com/press-room/research-reports



                The Randstad Workmonitor
                After the successful introduction of the Workmonitor in the Netherlands in
                2003 and more recently in Germany, the survey now covers 29 countries
                around the world, encompassing Europe, Asia Pacific and the Americas. The
                Randstad Workmonitor is published four times a year, making both local and
                global trends in mobility regularly visible over time.

                The Workmonitor’s Mobility Index, which tracks employee confidence and
                captures expectations surrounding the likelihood of changing employers
                within a six month time frame, provides a comprehensive understanding of
                job market sentiments and employee trends. In addition to measuring
                mobility, also employee satisfaction & personal motivation, as well as a
                rotating set of themed questions are part of the survey.

                The quantitative study is conducted via an online questionnaire among a
                population aged 18-65, working a minimum of 24 hours a week in a paid job
                (not self-employed). The minimal sample size is 400 interviews per country,
                using Survey Sampling International. Research for the first wave 2011 was
                conducted from February 17 to 27, 2011.

                Randstad specializes in solutions in the field of flexible work and human resources
                services. Our services range from regular temporary staffing and permanent
                placement to inhouse, professionals, search & selection, and HR Solutions. Since
                acquiring Vedior in 2008, the Randstad Group is one of the leading HR services
                providers in the world with top three positions in Argentina, Belgium & Luxembourg,
                Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland,
                Portugal, Spain, Switzerland and the UK, as well as major positions in Australia and
                the United States. End 2010 Randstad had approximately 27,500 employees working
                from close to 4,200 branches and inhouse locations in 43 countries around the world.

                Randstad generated a revenue of € 14.2 billion in 2010. Randstad was founded in
                1960 and is headquartered in Diemen, the Netherlands. Randstad Holding nv is listed
                on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also
                traded. For more information see www.randstad.com
Randstad social media usage Q1 2011
Randstad social media usage Q1 2011
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Randstad social media usage Q1 2011

  • 1. Randstad Holding nv Diemermere 25, Diemen P.O. Box 12600, NL-1100 AP Amsterdam z.o. Press release Randstad Workmonitor results Q1, 2011 Date 21 March 2011 Employees use social media mainly to present More information themselves personally Machteld Merens Telephone +31 20 569 56 23 In most countries more than 50% of the employees have a social media profile according to findings covered in the latest Randstad Workmonitor. Countries where usage of social media is high are predominantly countries with a young workforce, such as China (90%) and India (90%). With 92% Chile has the highest share of employees with a social media profile; Japan as the lowest (43%). Employees use social media to profile themselves personally rather than professionally. An exception is India where 78% of the employees also use social media to present themselves professionally. The majority of employees is aware that their social media profile can be viewed by employers. Especially in China (83%), India (82%), Turkey (74%) and Chile (73%), employees believe that social media help them in finding a job. In these countries social media are used to get an idea about a company’s corporate culture and to prepare for a job interview. India (70%), China (52%) and Singapore (48%) have the highest scores when asked if employers provide guidelines for the use of social media. In Czech Republic (12%) and Chile (17%) however, guidelines are only provided occasionally. Quarterly recurring items Employee confidence is increasing; the UK shows highest increase The overall level of confidence in finding a new job within the next six months has increased. The highest increase is shown in the UK: 64%, which is 8% higher than in the previous quarter. In India and Poland the level of confidence declined but is still high compared to other countries. Mobility: highest increase in Norway and Poland With 106, the Mobility Index is about the same as three months ago. In Norway and Poland the Mobility Index increased considerably, 10 points or more, whereas Switzerland and India showed a decline of 10 and 9 points respectively. Although job mobility declined in India, it is still very high compared to the rest of the world. Job satisfaction stable Job satisfaction levels in most countries are more or less similar to the last quarter of 2010. Employees in France, Italy, Poland, Mexico and India have become more satisfied with their current employer than in Q4 2010. This quarter, Denmark (80%) and Norway(79%) have the most satisfied
  • 2. Press release Page 2/2 employees of Europe. Outside Europe, the most satisfied employees can be found in Canada (77%), India (77%) and Mexico (75%). Personal motivation: Italians are the most ambitious in Europe The most ambitious employees in Europe can be found in Italy. Almost eight out of ten employees are more or less focused on getting a promotion. Outside Europe, employees from India are most focused on getting a promotion (88%). Employees in the UK, Poland and Japan are more motivated on getting a promotion compared to three months ago. Both Scandinavian and Turkish employees are the least focused on getting a promotion. A complete press report, including detailed regional differences, is available on http://www.randstad.com/press-room/research-reports The Randstad Workmonitor After the successful introduction of the Workmonitor in the Netherlands in 2003 and more recently in Germany, the survey now covers 29 countries around the world, encompassing Europe, Asia Pacific and the Americas. The Randstad Workmonitor is published four times a year, making both local and global trends in mobility regularly visible over time. The Workmonitor’s Mobility Index, which tracks employee confidence and captures expectations surrounding the likelihood of changing employers within a six month time frame, provides a comprehensive understanding of job market sentiments and employee trends. In addition to measuring mobility, also employee satisfaction & personal motivation, as well as a rotating set of themed questions are part of the survey. The quantitative study is conducted via an online questionnaire among a population aged 18-65, working a minimum of 24 hours a week in a paid job (not self-employed). The minimal sample size is 400 interviews per country, using Survey Sampling International. Research for the first wave 2011 was conducted from February 17 to 27, 2011. Randstad specializes in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placement to inhouse, professionals, search & selection, and HR Solutions. Since acquiring Vedior in 2008, the Randstad Group is one of the leading HR services providers in the world with top three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland and the UK, as well as major positions in Australia and the United States. End 2010 Randstad had approximately 27,500 employees working from close to 4,200 branches and inhouse locations in 43 countries around the world. Randstad generated a revenue of € 14.2 billion in 2010. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad Holding nv is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded. For more information see www.randstad.com