1. RANDALL J. CHIANELLO
San Diego, CA
619.823.9551 ▪ 619.222.0905 ▪ randy_chianello@hotmail.com
SENIOR-LEVEL SALES ENGINEER / TECHNICAL CONSULTANT / PROJECT MANAGER
Project & Program Management/Strategic Technology Planning & Execution/Pre-Sales Engineering Support
SUMMARY
A solutions-oriented and customer-centered Sales Engineer with diverse industry experience working in all facets of
sales, relationship, and technical project management. A performer and troubleshooter with a consistent track record
in establishing and nurturing strong client relationships with successfully directing high-performance teams. Strong
interpersonal, organizational, analytical, and presentation skills. Excellent written, oral, and technical aptitude.
Top Secret Security Clearance granted on 11/13/14 by DOD CAF. Active CAC Card.
• Project/Team Management • Process/Systems Improvement • Program Planning/Implementation
• Pre-Sales Engineering Support • IT Strategy/Tactical Leadership • Emerging Technology Assessment
• Client/Stakeholder Relations • Conceptual/Consultative Sales • Budget/Resource Administration
• Design/Order Implementation • Proposal Generation/Delivery • Group Facilitation/Collaboration
PROFESSIONAL EXPERIENCE
Hewlett Packard San Diego, CA 2014-Present
Project Manager II, Center of Excellence – Federal Navy Marine Corps Accounts
Center of Excellence to improve service delivery to Sailors and Marines
• Identified and reduced any redundancies, increased efficiency across projects to better utilize time, available
resources and skills, enhancing delivery to the DoN.
• Consolidated project information as well as a repository of best practices to be leveraged across all Navy and
Marine Corps projects under NGEN.
Dell San Diego, CA 2012 – 2013
Sales Engineer III
• Led a six person team of geographically dispersed sales account executives directly responsible for discovering,
identifying, qualifying, and closing Enterprise Storage and Services technology solutions to new and existing
clients.
• Cultivated relationships with key client decision makers to position Dell as the primary partner of choice for
Enterprise technology solutions.
• Established and developed relationships with software and peripheral suppliers and partners to broaden service
offerings to a diverse client base.
• Served as technical lead in designing and architecting solutions to meet and exceed IT and business goals and
deliver outstanding customer service.
• Maintained extensive product knowledge and utilized Compellent Storage, EqualLogic Storage, PowerVault
Storage, and Dell Professional Services to develop customized customer solutions.
• Served as a key member of the IT executive team; interfaced with MIS Directors and CIO level management to
define department objectives and goals.
• Worked in tandem with the Global Account Manager, Inside Technical, and Product Specialist to scope new
business opportunities and architect and sell enterprise solutions.
EMC2 Corporation San Diego, CA 2007 – 2011
Technical Consultant/Project Manager - Federal Navy and Marines
• Technical Consultant for EMC to HP on NMCI/COSC/NGEN. Designed and sold over 200Mil+ in 4 years.
• Supported the Sales Team; developed and implemented specific account penetration strategies to maximize
share of wallet in major and enterprise accounts, participated in technical sales calls, and produced account
specific product, service, and sales plans.
• Leveraged industry background to create high level solutions which utilized existing assets while delivering long
term value; developed preliminary project/services/support plans.
• Articulated values of EMC solutions to high level, technical executives, CIO, CFO, and CTO’s.

2. RANDALL J. CHIANELLO 619-823-9551 PAGE TWO
• Aided in qualifying sales opportunities based on customer technical requirements, competition, decision-
making process, and funding; completed required pre-sale documentation quickly and accurately.
• Established “trusted storage solution advisor” relationships with senior technical and line executives.
• Aligned with appropriate sales geography to represent EMC Solutions (TS and Partner) to all assigned accounts;
effectively addressed and dispelled objections to EMC solutions.
• Configured and documented EMC software, hardware, and service solutions to customer and sales objectives.
• Facilitated the coordination, delivery, and quality of presales Technology Solutions deliverables within the
domain of the account including configurations, architectural diagrams, and proposal inputs.
• Ensured effective coordination and support between account teams and supporting technical resources;
engaged and leveraged corporate resources, abilities, budgets, and personnel as needed.
• Managed the process of forecasting and retiring booked solutions business within assigned accounts.
• Extensively utilized Internet Technology, Cloud Computing, VMWare Services, Managed Hosting and Data Center
Services, and Server/Storage Virtualization; designed and configured Enterprise SAN infrastructures using
Cisco/Brocade Fibre Channel Switches.
Mpower Communications San Diego, CA 2004 – 2006
Sales Engineer
• Provided pre-sales and post engineering support for two sales teams totaling twelve team members.
• Developed telecom solutions to meet/exceed customer needs; trained staff and customers’ on VOIP services.
EDUCATION
Associate of Arts in Applied Science - Devry Institute of Technology, Columbus, Ohio
CERTIFICATIONS
• Advanced Data Communications • EMC Technology Foundation Certified
• Certified Electronics Technician • Technology Architect Solutions Design Specialist
• TimePlex Link Operations • Network Attached Storage Specialist
• TimeView 2000 Network Management System • Storage Area Network Specialist
TECHNICAL SKILLS AND KNOWLEDGE
• Skilled in Pre-Sale Operations Processes, Systems, and Tools Including EMC-DirectExpress, Solution Validation
Center, and Qualification Process.
• Knowledge of VOIP, Sip, and Skinny protocols, Broadsoft, and Vocal Data platforms.
• Educated in electronics, computers, and telecommunications networks.
• Dso, DS1, Ds3 signaling along with installation maintenance of carrier circuitry.
• Trained in the operations of a variety of electronic test equipment.
• Experience with OC 3, 12, and 48 programming and maintenance and OCU/CSU/DSU installation and
maintenance.
• In-depth knowledge of WAN/LAN Internet.
• Knowledge of Router-Based Networks.
• Ability to resolve telecom solution delivered through data networking by Frame Relay, Internet, VPN, and
Manage CPE.
• Emerging technologies knowledge: ATM<, SONET/DWDM.
• Protocol knowledge: Frame Relay/TCP-IP/BGP/MPLS/NFS/CIFS.