Kanban in Practice
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Presentation given to PMICAC on 8/21/18 about the use of Kanban to manage departmental workflow in a technical environment
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Kanban in Practice
- 1. Kanban in Practice Randy R. Johns, PMP MBA Manager, Operations Applications Drummond Company, Inc. 8/21/18
- 2. About Me •Manager, Operations Applications (OA) •Operations and technology hybrid experience • PMP – Dec 2012 • MBA – Oct 2015 (PM Concentration)
- 4. Drummond Company and MIS •Multinational organization working in mining, real estate, minerals processing, and heavy industrial repair and fabrication •Microsoft shop with PMI-driven project processes •OATeam of 9 • 5 developers • 4 Business Analysts
- 5. OAWork Management •Types of work •Is the process the same for support or new development? •Historically a waterfall project environment…so what? •Could we do better? Reported Issue or New Development BA Analysis with Developer Development Quality Testing User Testing Approvals and Documentation Implementation
- 6. Challenges Faced •Resource planning •Managing priorities across multiple business units •Managing backlog, throughput, and effectiveness
- 7. Waterfall / Agile / Scrum / Kanban? •What is right for us?
- 8. The ArticleThat Changed Everything •Can two pages have a big impact? •Whiteboard and sticky notes to the rescue! •Time to learn more!
- 9. Kanban Defined •“A Japanese manufacturing system in which the supply of components is regulated through the use of an instruction card sent along the production line.” •“Signboard”
- 10. Tenants of Kanban • Visualize your work • Limit your work in process (WIP) • ‘Pull’ system of work • Don’t change anything you’re doing right now • Stop starting and start finishing
- 15. My Kanban Board Evolution •I love a good whiteboard a fresh set of Expo markers •I was already doing it…sort of •Handwritten with pinstripes to vinyl letters and a ruler •Finally…digital!
- 16. My Kanban Board –V1 – Already Doing It
- 17. My Kanban Board –V2 Early June 2018
- 18. My Kanban Board –V3 July 2018
- 19. My Kanban Board v4 Aug 2018
- 20. My Board – Digital using SharePoint
- 21. My Board – Medium CardView
- 22. My Board – Small CardView
- 23. My Board – Card Detail • Card color • Yellow = Project • Green = Support Item • CardTitle (project or support item) • Colored Dot = Status (visual indicator) • % complete slider • Assigned resource(s) • Comments (history of comments is kept) • Application name • Location • Due date • Left side bar color = severity/priority
- 24. My Board – Filtered by Resource
- 25. Impacts of Kanban •No changes to current processes or roles •Almost immediate insight to overall workload •Bottleneck visibility •Engaged team • All work is visible and in many cases, resources can choose their next assignment •More accurate resource / capacity planning
- 26. Next Steps •Metrics / Analytics • How well did we do on that task/project/support item? •Engage management in resource planning •Simplified reporting • Task • Backlog • Progress •Using Kanban for a small development project
- 27. Resources •Everyday Kanban • http://www.everydaykanban.com/what-is-kanban/ •Kanban in Software Development – Atlasian • https://www.atlassian.com/agile/kanban •MyBoard • https://paultavares.wordpress.com/my-things/myboard-a- sharepoint-kanban-task-management-system/ •Lean Kit • https://leankit.com/learn/kanban/what-is-kanban/
- 28. •PMICAC LinkedIn Page • https://www.linkedin.com/company/pmi-central-alabama- chapter/ •PMICACWeb Page • http://www.pmicac.org
Editor's Notes
- Mention PMICAC involvement Add PMICAC information for Montgomery presentation
- Received Kanban How To from Mark 1/30/18 simply because I had purchased a new and larger whiteboard.
- It starts with your brain. A picture is worth a thousand words for scientific reasons: The brain processes visual information 60,000 times faster than text. 40 percent of all nerve fibers connected to the brain are linked to the retina. Visual information comprises 90 percent of the data that comes to our brain, suggesting that our neurological pathways might even prefer pictures over text. Kanban helps you harness the power of visual information by using sticky notes on a whiteboard to create a “picture” of your work. Seeing how your work flows within your team’s process lets you not only communicate status, but also give and receive context for the work. Kanban takes information that typically would be communicated via words and turns it into brain candy.