Managerial skills and relevance of different managerial skills at different levels of management

1. MANAGERIAL SKILLS
Remya Ravindran

2. Managerial Skills
Ability or proficiency that a person possesses that
permits him or her to perform a particular task
Managerial Skills
Skill
 Managerial skills are the capabilities that are
important for successful performance as
managers
 Managers need to demonstrate these skills
to carry out their role in achieving results
through their employees

3. Managerial Skills
Management skills continuum

4. Managerial Skills
Technical Skills
The skills of working with the resources and having
knowledge in a specific area.
 Ability to use
principles, tools, techniques, procedures
etc....
 Most important to first-level managers
 Top managers require least technical
skills

5. Managerial Skills
Human Relations Skills
The ability to work with, motivate, and counsel people
who need help and guidance; most important to middle-
level managers.
 Human relations skills are directly
related to a manager’s leadership
abilities
 Ability to get things done by
understanding and working through
others outside of formally prescribed
organizational mechanisms is crucial for
managerial success

6. Managerial Skills
Conceptual Skills
The ability to coordinate and integrate
ideas, concepts, and practices.
 Using information to solve business problems
 Identifying of opportunities for innovation
 Recognizing problem areas and implementing
solutions
 Selecting critical information from masses of
data
 Understanding of business uses of technology
 Understanding of organization’s business model
 Most important to top-level managers

7. Managerial Skills
Analytical Skills
The abilities to identify key factors, to understand how
they interrelate, and to understand the roles they play
in a situation as well as to diagnose and evaluate
Needed to understand problems and to develop plans of action for
their resolution

8. Managerial Skills
Decision-Making Skills
All managers must make decisions, and the quality of these
decisions determine their degree of effectiveness.
A manager’s decision-making skill in selecting a course of
action is greatly influenced by his or her analytical skill.
Manager should:
 Personally manage decision making
 Search for understanding
 Establish his direction with an objective
 Manage the social and political forces
that block from achieving the objective

9. Managerial Skills
Digital Skills
Managerial skills comprising the conceptual
understanding of and ability to use computers,
telecommunications, and digital technology.
 Digital technology substantially increases a
manager’s productivity
 Computers can perform in minutes tasks
that otherwise take hours, even days to
complete :
eg: Financial analysis,
Human resource planning,
Demand Forecasting

10. Managerial Skills
Communication Skills
The transmission of mutual understanding through the
use of symbols. It is the ability to transform ideas into
words and actions.
 Good communication skills increases the
managers credibility among
colleagues, peers and subordinates.
 Managers must excel in writing, speaking
and listening skills.

11. Managerial Skills