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Mobile Value Added Services ‐
Mobile Value Added Services India
April 2009
Executive Summary
               Estimated worth INR 62 bn in 2008; expected to grow to INR 159 bn in 2011
  Market       Value added services (VAS) accounts for 10% of operators revenue
               Services offered can be categorized into information, entertainment and M commerce
              Drivers:                                                          Challenges: 
                                                                                Challenges:
               Demand Side            Supply Side                              Biased revenue sharing model
 Drivers &      – Increasing consumer      – Declining ARPUs                     Lack of copyright protection and 
                  demand for VAS           – Rising mobile teledensity            authentications standards
Challenges      – Medium for advertising   – Introduction  of 3G based           Dominance of pre‐paid customers
                – Demand for regional
                  Demand for regional        applications
                  content                                                        Lack of consumer awareness
                – Growing rural market                                           Lack of purchase of feature rich handsets
               Increased focus of PE/VC firms
               Growth in demand for mobile music and gaming
                Growth in demand for mobile music and gaming
  Trends       Partnerships between mobile manufactures/ operators & MVAS players
               Growth via acquisitions
               Strong demand from corporates for enterprise VAS

               A highly fragmented market with many small and medium sized companies
                  h hl f          d    k      h         ll d     d        d
                 Domestic Players     Foreign Players                Content                                  Technology 
                                                                                          Aggregator
                                                                 Provider/Creator                               Enabler
Competition     • OnMobile          • Affle
                • Tanla Mobile      • July Systems               • Geodesic            • Tanla Mobile       • OnMobile
                •G d i
                  Geodesic                                       • Mauj                • Hungama Mobile
                                                                                                      bil   • One97
                                    • Voice Gate
                                                                 • Affle               • IMI Mobile         • ACL Wireless


                                      MOBILE VALUE ADDED SERVICES – INDIA.PPT                                                2
• Introduction
• Market Overview
• Drivers & Challenges
• Trends
• Future Outlook
• Competition
• Key Developments
  Key Developments



      MOBILE VALUE ADDED SERVICES – INDIA.PPT   3
Indian Telecom Market has been growing with rapid increase in 
 CDMA and GSM mobile subscribers  
 Overview                                                                           Mobile Subscribers (2008)
 •Total Revenue                                                                           mn
    2008 – USD 31 bn                                                              200                        GSM                                     193
 •Total Subscribers – 300.49 mn (2008)                                             150                        CDMA
                                                                                                                                        120
    Fixed Subscribers  ‐ 39.42 mn                                                 100                                        69                            68
    Mobile Subscribers ‐ 261.07 mn                                                 50         26             41                              45
                                                                                                    8              11              21
 •Tele‐density: 26.2% (March 2008)                                                    0
 •Projections:                                                                                 2004            2005           2006      2007             2008
    Total revenues to increase to USD54 bn by 
     2012
                                                                                    Wireless Operators Market Share (Mar’ 09)
    Tele‐density of the country to go up to 50%                                                                        18%
                                                                                                                                               Bharati
     by end of fiscal year 2009‐10                                                                      25%                                    Rcom
                                                                                                                                               Vodaphone
    800 mn mobile connections by 2012
                                                                                                                               17%             BSNL
    500 mn GSM subscribers by the end of                                                                                                      Tata Tele
                                                                                                    8%
     2009                                                                                                                                      Idea
                                                                                                         10%             13%
                                                                                                                                               Others
                                                                                                                9%



Note: Tele‐density means number of telephones in use for every 100 individuals

                                                              MOBILE VALUE ADDED SERVICES – INDIA.PPT                                                            4
• Introduction
• Market Overview
• Drivers & Challenges
• Trends
• Future Outlook
• Competition
• Key Developments
  Key Developments



      MOBILE VALUE ADDED SERVICES – INDIA.PPT   5
Mobile Value Added Services market is growing strongly with 
demand for entertainment services dominating the market
Overview                                                                       Data and Voice Break‐up
• Mobile VAS market is worth INR 62bn in 2008 and is                                            Data
                                                                                                                         Share of data revenue 
  forecast to reach INR 159bn in 2011                                                           Voice                        is increasing 
• Mobile VAS accounts for 10% of mobile operator’s
  Mobile VAS accounts for 10% of mobile operator s                            100%         5%               6%          7%          8%            10%
  revenues
                                                                               80%
• Mobile VAS can be categorised as –
                                                                               60%
    Information ‐ News alerts, stock prices, air/rail ticket status,                     95%           94%          93%           92%
                                                                               40%                                                                90%
     bank account balance/transaction alerts etc.
   EEntertainment ‐ S
            i        Songs, ringtones, caller ring‐back tones 
                             i            ll i b k                             20%
     (CRBTs), wallpapers, games, jokes etc.                                        0%
    M‐Commerce ‐ M‐payment, M‐banking etc.                                               2004          2005        2006           2007           2008

Market Segmentation                                                            MVAS Market Size & Growth
                                                                               INR bn
  2004                                               Games                                      SMS VAS
                                                     Information             200                Non-SMS VAS
  2005                                                                                                                                        159
                                                     Services
  2006                                                                       150                                 +39%           128
                                                     Music
                                                                                                                                             46%
  2007                                               Ringtones/                                                    90
                                                                             100                                                48%
                                                     Graphics
                                                                                                       62         49%
2008(e)                                              Video/TV                            43
                                                                              50                   53%                                       54%
                                                                                        52%                                     52%
2009(e)                                               M‐ Games to                                  47%            51%
                                                                                        48%
                                                     witness highest           0
          0%   20%   40%    60%    80% 100%              growth                         2007       2008          2009(e)      2010(e)       2011(e)


                                                      MOBILE VALUE ADDED SERVICES – INDIA.PPT                                                            6
Revenue sharing model is skewed towards mobile service 
providers with other players receiving nominal shares

                       Content Provider/                       Content 
                                                                                                   Mobile   
                           Creators                           Portal/     
                                                                                                 operators
                                                             Aggregator

                       • Develop original               • Aggregates                        • Support content 
                         copyright content                information                         delivery to the 
 Description
                       • Create user‐defined            • Distributes content                 customers
                         content                          to the mobile 
                                                          operators



                       • Geodesic                       • Tanla Solutions                   • Bharati
 Examples
      l
                       • Mauj                           • Hungama Mobile                    • Vodafone
                       • OnMobile                       • Indiatimes Mobile                 • R comm


Revenue Split                 10‐15%                            20‐25%                             60‐70%


          Technology enablers and software developers act as a bridge between aggregators and operators

                Players overlap across these segments


                                                  MOBILE VALUE ADDED SERVICES – INDIA.PPT                        7
SMS is the most popular delivery platform in the market due to 
its reach, convenience of usage and wide scale acceptability
Delivery Platform      Cost (Aprrox)                   Trends                                              Applications
                                       • 44% of VAS services are via SMS          • CRBT, wallpapers, jokes, infotainment search
 Short Message                         • Caters to a wide audience as services    • News, astrology, M‐Commerce, alerts, travel alert details
                       INR 2‐50/unit
  Service (SMS)                          are available even on low‐end            • Participating in contests, voting, information,  advertising, 
                                         handsets                                   enterprise IM, group messaging
                                                                                    enterprise IM group messaging
                                       • Strong growth expected due to mass       • Religious chants, music, voice SMS, Astrology
Interactive Voice                        appeal and ease of usage                 • Mobile banking, ticketing
                       INR 0.6‐5/min
 Response (IVR)                        • Available in various languages           • IVR based contact centers, self help centers, voice portals

                       INR 99/month 
                       INR 99/month    • Directed towards consumers using
                                         Directed towards consumers using         • Video Clips games themes radio blogging chatting SNC/
                                                                                    Video Clips, games, themes, radio, blogging, chatting, SNC/ 
                          for usage      technologically advanced handsets          UGC, internet search, advertising
  WAP Portals            (Download     • Growth in 3Gmobile phones is             • Mobile banking, ticketing, travel bookings
                        charges are      expected to boost demand                 • Mobile e‐mail, mobile calendar, access to intranet and core 
                         additional)                                                business applications, mobile VPN
                                       • Platform where interaction is in the
                                         Platform where interaction is in the     • Content download cricket updates jokes news alerts
                                                                                    Content download, cricket updates, jokes, news alerts
  Unstructured 
                                         form of a continuous session as          • M banking
 Supplementary          INR 30‐50/ 
                                         opposed to an SMS                        • M marketing
  Services Data            month
                                       • In a nascent stage with strong usage 
     (USSD)
                                         expected in the future
 Multimedia 
 M lti di                              •L
                                        Largely used by the urban youth with 
                                             l     d b th     b        th ith     • S di
                                                                                    Sending picture messages, social networking
                                                                                               i t               i l t     ki
Message Service         INR 3‐5/unit    scope for usage in other fields           • Insurance and banking companies for instant photo 
    (MMS)                                                                           verification



                     High revenues can be generated from IVR as services are expensive and time consuming
                     Hi h              b        t df     IVR        i              i     d ti         i



                                                    MOBILE VALUE ADDED SERVICES – INDIA.PPT                                                       8
• Introduction
• Market Overview
• Drivers & Challenges
• Trends
• Future Outlook
• Competition
• Key Developments
  Key Developments



      MOBILE VALUE ADDED SERVICES – INDIA.PPT   9
Drivers


  Increasing Consumer    Growing Medium for                Increase in Demand 
                                                                                 Growing Rural Market
    Demand for VAS           Advertising                  for Regional Content


                                           Demand Side




                                            Drivers



                                            Supply Side
                                              pp y


                                         Rising Mobile Tele‐                      Introduction  of 3G 
    Declining ARPU
                                               Density                            Based Applications




                                 MOBILE VALUE ADDED SERVICES – INDIA.PPT                                 10
Consumers are willing to use and pay for value added services 
provided by operators
Increasing Consumer Demand for VAS                                                                                     Impact
• Consumers are increasingly using their mobile phones for music, entertainment, games and 
  information
• Mobile VAS is gaining acceptability among consumers as they are willing to pay for these 
  services
                             Propensity to use and pay for mobile services
      Ring Tones                                                                                            5.3
            MMS                                                                                           5.2
 Music Download                                                                                       5.1
              IM                                                                                    5.0
          Games                                                                                     5.0
           E mail
           E‐mail                                                                                   5.0
                                                                                                    50
             LBS                                                                                   4.9
     Information                                                                                   4.9
           Video                                                                                4.9
 Music Streaming                                                                              4.8
           Logos                                                                             4.7
         Banking                                                                    4.4
            Adult                                                        3.8

                 1.0                 2.0               3.0                4.0                 5.0                6.0
                Least likely to pay for services                                      Most likely to pay for service



                                                   MOBILE VALUE ADDED SERVICES – INDIA.PPT                                      11
Cost effective medium for advertising, increase in demand for 
regional content..
Growing Medium for Advertising                                                                                         Impact
• Companies are looking at mobile advertising as a viable option to market brands by leveraging 
  the huge penetration of mobile phones
    Indian Premiere League (IPL) teams, namely Rajasthan Royals and Deccan Chargers, tied up with the 
     company SMS GupShup to introduce various applications for their fans like poll, predict man of the match 
     and talking to the cricketers 
    Yash Raj Film’s “Dhoom” was the first movie to advertise through mobile phones

   INR bn
   INR bn    Mobile Advertising Market 
                              g
    6                               +132%              5.0
    4
    2
                      0.4
    0
                     2008                             2011
Increase in Demand for Regional Content                                                                                Impact
• Regional VAS market valued at INR 8.5 bn in 2008
• Demand for regional/local content is expected to grow in future Players are capitalizing this
  Demand for regional/local content is expected to grow in future. Players are capitalizing  this 
  opportunity  by developing various services
    In July 2007, Nokia entered into agreement with Malayala Manorama for a mobile based vernacular news 
     portal for subscribers based in Kerala
    In June 2006, Airtel in  association with IMImobile introduced a Tamil voice portal allowing ringtone and song 
     downloads, jokes and recipes to be circulated in the regional language
     d     l d j k         d i       t b i l t d i th         i   ll



                                                   MOBILE VALUE ADDED SERVICES – INDIA.PPT                                      12
.. and growth in subscribers in rural sector has spurred the 
demand for value added services 
Growing Rural Market                                                                                                             Impact
• By 2012, 60% of mobile users are expected to be from rural India
• Availability of content in the vernacular language has led to a growing rural market with strong 
  prospects for ‐
    M‐banking 
       – State Bank of India partnered with Airtel to provide banking services in the rural areas of Uttaranchal, Andhra 
         Pradesh and Mizoram
    Customized services like Crop price alerts, Microfinance scheme information, Installment due alerts
       – Airtel partnered with the Indian Farmers' Fertiliser Cooperative Limited (IFFCO), in January 2008, to set up IFFCO 
         Kisan Sanchar Limited in Rajasthan. Under this initiative, information regarding agricultural practices and weather 
         forecasts was available to farmers
       – QUALCOMM, MSSRF, Tata Teleservices and Astute System Technology collaborated, in August 2007, to create the 
         Fisher Friend application, launched in South India, which facilitate fishermen with data on opportunities, risks and 
         market information
             k ti f      ti

                     Rural Mobile Subscribers
      mn
600
                                       +48%                441
400
200                    92
  0
                     2008                                 2012




                                                        MOBILE VALUE ADDED SERVICES – INDIA.PPT                                           13
Declining ARPU’s has shifted the operators focus towards VAS as 
an alternate revenue source
Declining ARPU                                                                                                 Impact
• Mobile tariffs in India is one of the lowest globally 
• In order to generate large revenues providers are targeting customers by reducing tariffs and 
  enhancing the scope of the services provided
   USD                     Mobile Tariff Per Unit
 0.3
         0.23      0.22
                               0.19     0.17
                                        0 17
 0.2
 02                                             0.16
                                                0 16
                                                            0.11      0.09
 0.1                                                                             0.05         0.03     0.02
 0.0
       Belgium     Italy       UK     France    Brazil    Taiwan Malaysia Thailand China               India

• Falling ARPU has shifted the emphasis towards VAS for revenue generation 
                            All India ARPUs 
 INR/Month                                                                                 GSM
 400                                                                                       CDMA
        316      298          297
                                       275          261       264
 300                                                                     239
                 202          206                                                    221         220
        196                                         176
                                       173                    159
 200                                                                     139         122         111
 100

   0
   Dec-06       Mar-07      Jun-07    Sep-07   Dec-07      Mar-08      Jun-08     Sep-08        Dec-08


                                                    MOBILE VALUE ADDED SERVICES – INDIA.PPT                             14
Increase in mobile teledensity coupled with emergence of 3G 
services expected to support VAS market
Rising Mobile Tele‐density                                                                                        Impact
• Cellular market penetration has been rising steadily and is expected to accelerate in the future 
  with growth in affordable handsets
• This provides a strong market opportunity for players in the MVAS industry to tap into the new 
  consumers emerging while capitalizing on the existing customers 
                       Mobile Tele‐Density
      %
                                                  +33%
100
                                                                              54.8       60.7
                                                         40.0      47.8
50                                         29.7
           8.2       14.8       19.8
  0
          2005       2006      2007       2008           2009     2010       2011       2012

Introduction of 3G Based Applications                                                                             Impact
• VAS providers have been constantly developing the services provided by the development of 
  new technologies 
• Introduction of 3G is expected to usher in a wide spectrum of services as high speed internet
  Introduction of 3G is expected to usher in a wide spectrum of services as high speed internet 
  access will be available allowing for various services such as mobile TV, movie on demand, live 
  streaming of music/videos, video SMS
• Strong competition in the market has made product differentiation among VAS players 
  imperative in order to generate sustained profits
       Players will need to develop technologies in order to strategically design products that meet changing 
        consumer preferences


                                                         MOBILE VALUE ADDED SERVICES – INDIA.PPT                           15
Challenges


                                             Biased Revenue 
                                             Sharing Model




       Feature Rich 
     Handsets beyond                                                                  Lack of Awareness 
     the Buying Power                                                                 among Consumers
          of Users
                                              Challenges
                                                     g




                   Lack of Copyright 
                    Protection and                                         Dominance of 
                    Authentications                                      Prepaid Customers
                      Standards




                                    MOBILE VALUE ADDED SERVICES – INDIA.PPT                                16
Biased revenue sharing model and lack of awareness among the 
consumers about VAS are the major challenges
Biased Revenue Sharing Model                                                                                        Impact
• Revenue‐sharing arrangement in the market is skewed toward operators
    Operators account for 60‐70%  share in the M‐VAS value chain while content providers and aggregators 
     account for the remaining 40‐30%
           t f th        i i 40 30%
• Profits made are unable to percolate to all stakeholders leading to inequitable participation 
  across the value chain
• Service providers have high pricing powers as ‐
    they control data flow by blocking websites thus hampering reach of content players
     they control data flow by blocking websites thus hampering reach of content players
    browsing applet, which  controls information and the level of web access by users, is customized so as to 
     check direct communication between users and content providers
    large scale operators capitalize on the existing market scenario which constitutes of many small players in 
     the content space who are unable to bargain on profit shares due to stiff competition 


Lack of Awareness among Consumers                                                                                   Impact
• Users are largely unaware of the various value added services that are provided due to lacking 
  initiative from operators
  initiative from operators
• Lack of transparency in costs entailed during usage has acted as a deterrent for consumers from 
  using these services
• Other than promotional SMS’s, others means must be adopted by players to educate the 
  consumers



                                                   MOBILE VALUE ADDED SERVICES – INDIA.PPT                                   17
Large pre‐paid segment and lack of copyright protection are 
acting as barriers to growth
Dominance of Prepaid Segment                                                                                       Impact
• Indian mobile market is dominated by the pre‐paid segment with 60% of individual having a 
  balance of  under INR 10 
          Segmentation of Customers
                     i    f                     bil    l   f         id
                                            Mobile Balance for Pre‐paid Customers 

                                                                                   INR > 10
     Prepaid                                                      40%
                                                                                   INR 0‐10
     Postpaid
     P t id                                                                        INR < 0
                   12%               88%
                                                                  50%                         10% have negative 
                                                                                                   balance


                                                                  10%        INR 0
• Largely, customers in this sector are unwilling to opt for value added services as they are unable 
  to afford these services
Lack of Copyright Protection and Authentication Standards                                                          Impact
• MVAS l
  MVAS players operate without a license, which has lead to a fragmented market with many 
                      t ith t li             hi h h l d t f            t d    k t ith
  small players
• Currently there exist no authentication standards for operators and aggregators for downloading 
  content
• However the Telecom Regulatory Authority of India (TRAI) plans on collecting a fee from those
  However, the Telecom Regulatory Authority of India (TRAI) plans on collecting a fee from those 
  companies which offer VAS services based on short SMS codes


                                             MOBILE VALUE ADDED SERVICES – INDIA.PPT                                        18
Large fraction of Indian consumers are buying low end mobile 
phones which do not support high end services
Feature rich handset beyond the buying power of users                                                                Impact
• Indian consumers are unwilling to spend large sums on mobile phones with high‐tech features
• A large cross‐section of consumers own handsets which are unable to support the high end 
  services provided by players 

                        Users in Different Handset Price Brackets (June 2006)


     <2K                        2K‐4K                                   4K‐7K               7K‐10K 10K‐15K    >20K

      6%                         46%                                     22%                 9%     11%      5% 3%

                                                                                                          15K‐20K



                    52% of consumers can 
                  avail of only basic services 
                     such as mono‐tones 




                                                  MOBILE VALUE ADDED SERVICES – INDIA.PPT                                     19
• Introduction
• Market Overview
• Drivers & Challenges
• Trends
• Future Outlook
• Competition
• Key Developments
  Key Developments



      MOBILE VALUE ADDED SERVICES – INDIA.PPT   20
Key Trends


                                         Increased Focus of PE/VC 
                                                  Firms




     Strong Demand from                                                                  Growth in Demand for 
  Corporate for Enterprise VAS                                                          Mobile Music and Gaming
                                                   Trends



                                                                                 Partnerships between 
            Growth via Acquisitions                                              Mobile Manufactures/ 
                                                                                Operators & MVAS Players




                                      MOBILE VALUE ADDED SERVICES – INDIA.PPT                                     21
Large scale investments from PE/VC firms towards capitalizing 
on the growth prospects in the market 
Increased Focus of PE/VC Firms
• Private equity players have been bullish on the telecom sector in India with deals totaling USD                 PE/VC firms making 
  1.4  bn in 2008                                                                                                  Investments to tap 
• Majority of players in VAS market are small or medium scale enterprises requiring investments                   the opportunities in 
                                                                                                                  the opportunities in
                                                                                                                      growing VAS 
• A growing VAS market has acted as an impetus for large scale investments by PE/VC firms                                market 

   Date                                  Investor                                            Target     % Stake   Amount USD mn 
 Mar 2009
 M 2009      Norwest                                                                OnMobile               5             13‐
                                                                                                                         13 16
 Jan 2009    Intel Capital and Silicon Valley Bank                                  One97                 n.a.             15
 Oct 2008    Helion, Charles River Ventures                                         SMS GupShup           n.a.             11
 Jun 2008    Kleiner Perkins Caufield & Buyers and Sherpalo Ventures                PayMate               n.a.              9
 Jan 2008    Bessemer Venture Partners                                                                    0.9
 Jan 2008    Wardferry India Reconnaissance Fund                                    OnMobile             0.95              30
 Jan 2008    Quantum Fund                                                                                3.54
 Nov 2007
 Nov 2007    Qualcomm Ventures
             Qualcomm Ventures                                                      Kirusa                n.a.
                                                                                                          na                3
 Nov 2007    Draper Fisher Jurvetson and NEA‐IndoUS Ventures                        mGinger               n.a.              2
 Oct 2007    Ike Lee and Ruderman Capital                                           NetXcell              n.a.              1
  Jul 2007   Helion Venture Partners and Nexus India Capital                        Kirusa                n.a.             10
  Jul 2007   Nexus India                                                            Mobile2Win            n.a.              5



                                                     MOBILE VALUE ADDED SERVICES – INDIA.PPT                                         22
Market for mobile music and games has been growing and is 
expected to boost further 
Growth in Demand for Mobile Music and Gaming
• There exists a huge demand for mobile music in the market and this segment is expected to 
  grow strongly                                                                                High revenues are 
    By 2009, over 75% of total music sales expected to be mobile music                        expected from M‐
                                                                                               music and gaming
                    Mobile Music Market
  INR bn
 60                              +124%             45
 40
 20                  9
  0
                  2008                            2010
• Demand for mobile games is also strong as consumers are moving beyond simple Java based
  Demand for mobile games is also strong as consumers are moving beyond simple Java based 
  games to more content rich 3D games
                  Mobile Gaming Market
  INR bn
 20                                                18
                                 +162%

 10
                     1
  0
                  2008                            2011



                                                  MOBILE VALUE ADDED SERVICES – INDIA.PPT                       23
Strategic tie‐ups have been seen between mobile manufactures/ 
operators and MVAS players towards generating high revenues
Partnerships between Mobile Manufactures/Operators & MVAS Players
• Mobile operators have partnered with players in the VAS industry for the development of 
  customized application platforms so as to access a wide user base                              Strategic alliances 
                                                                                                 towards raking in 
                                                                                                 towards raking in
• Strategic partnerships have been made, under a revenue sharing model, through which            large profits with 
  applications provided by VAS players can be accessed easily on specific handsets                 minimal costs


Mobile manufacturer/operator         MVAS Player                            Objective
                                 Indiagames and          Download ringtones and games using 
Nokia
                                 Mauj                    Nokia’s N series mobile handsets
                                                         Making Indiagames and Mauj the first 
                                 Indiagames and 
Samsung                                                  choice of download for ringtones, 
                                 Mauj j
                                                         wallpapers and Java‐based games
                                                           allpapers and Ja a based games
                                                         Developing a Tamil voice portal with 
Airtel                           IMI Mobile
                                                         ringtones, greetings etc.
•Idea, 
                                                         Provide background music services 
                                                         Provide background music services
•Reliance Communications 
 R li     C     i ti             Cellebrum
                                 C ll b
                                                         through IVRS
•Spice
                                                         Provide platform for online games on 
BSNL                             Indiagames
                                                         demand




                                           MOBILE VALUE ADDED SERVICES – INDIA.PPT                                  24
Players in this industry are consolidating their position in the 
market through inorganic growth
Growth via Acquisitions
• Players in the industry have been expanding their product portfolio by acquiring companies and                      Heightened 
  tapping in to their expertise in order to expand market access                                                  competition has led 
                                                                                                                  to acquisitions as a 
                                                                                                                     cost effective  
                                                                                                                  choice of expansion
  Date        Acquirer          Target           Deal Size                                    Implications
                                                                • Increase revenues by USD 10 mn
                                                                  Increase revenues by USD 10 mn
                                                                • Expand market presence by powering the mobile and online digital 
                                                                  marketing initiatives of major brands, publishers and retailers across 
Nov 2008     IMI Mobile           Dx3               n.a.
                                                                  Europe
                                                                • Tap into Dx3’s associations with major label companies with access to 
                                                                  a large music library (~2 mn tracks)
                                                                       g              y
                                                                • Develop new speech recognition language models by using Telisma’s 
May 2008      Onmobile        Telisma S.A.      INR 692 mn 
                                                                  expertise
                                                                • Tapping into Vox Mobili’s data products and VAS to telecom operators 
                                                                  in Europe and US
                                                                • Access services like phone backup solutions, which allows users to 
Sep 2007      OnMobile        Vox Mobili      INR 1435.1 mn
                                                                  save mobile content in operators network server
                                                                • Bring easy downloading of photos and videos to the domestic market 
                                                                  through existing technology platforms
              One97 
Nov 2006
Nov 2006                    Positive Comsol
                            Positive Comsol         n.a.
                                                    na          • Expand into voice‐based VAS and enterprise solutions segment
                                                                  Expand into voice‐based VAS and enterprise solutions segment
           Communications



                                              MOBILE VALUE ADDED SERVICES – INDIA.PPT                                                25
Enterprise VAS has been growing with corporates recognizing 
the potential available via these services
Strong Demand from Corporate for Enterprise VAS
• Corporations across the board have been capitalizing on the services offered via enterprise VAS
     In May 2008, Deccan launched M‐Fly, a mobile based ticketing and information system through which        Large scale usage 
      travelers can book, pay and generate an e‐ticket using their mobile handsets
      t    l        b k         d       t       ti k t i th i        bil h d t                                due to high mobile 
     M‐advertising has seen a growing trend with many companies opting for this cost effective route for         penetration
      advertising

                                            Enterprise             
                                                                          Mobile   
                                                                          Mobile
                  Enterprise                 Service 
                                                                         operators
                                            Providers

                • Corporations          • Companies                   • Support 
                  interested in           that are                      content 
Description                               equipped to 
                  reaching out                                          delivery to 
                  to consumers            send bulk                     the customers
                                          messages to 
                  on mobile               the targeted 
                  platform                end user 
                                          using various 
 Revenue                                                                                     End user does 
   Split        Bears the costs           software
                                              30%                          70%
                                                                                                not pay


                    The end user does not incur any costs for the information received
                    Th    d      d      ti             t f th i f        ti       i d



                                                   MOBILE VALUE ADDED SERVICES – INDIA.PPT                                      26
• Introduction
• Market Overview
• Drivers & Challenges
• Trends
• Future Outlook
• Competition
• Key Developments
  Key Developments



      MOBILE VALUE ADDED SERVICES – INDIA.PPT   27
Introduction of 3G technology and the growth in demand for M 
commerce will boost the market 

    Introduction of 3G                   Top  Applications in 2008
                                                                                 Change in revenue model
        Technology
                                           Music  and Games 
                                           M i      dG
                                        Contests/voting Services
                                    Information services ( alerts etc)
  • Auction for 3G                                                                • Operators share 
    spectrum is expected 
    spectrum is expected                       IVR Services                         expected to decline 
                                                                                    expected to decline
    to take place in FY                            MMS                              to 30%
    2009‐10                                                                       • Other players across 
  • Will boost mobile                                                               the value chain 
    broadband                            Top  Applications in 2010                  accounting for 
    penetration as it will                                                          almost 70%, as 
    allow for high speed                    Music and Games                         compared to 40% 
    data transfer                     UGC and  Social Networking                    currently
                                               IVR services
                                               M commerce
19% of subscribers (approx. 49.6        Location Based Services                MVAS is expected to account for 
mn) using high‐end phones can be                                               16% of operator’s revenues by 
             targeted                                                                      2010




                                     MOBILE VALUE ADDED SERVICES – INDIA.PPT                                 28
Applications like IVR, M‐commerce, Location based services..

   Service                 Applications and Trends                          Users          Current Status   Future Outlook
                                                                    Across consumers 
                  • Music download and streaming with 
Mobile Music                                                        from urban to 
                    growth in 3G
                                                                    rural areas
                                                                    rural areas
User Generated  • Create, download and share mobile 
  Content &       themes, wallpapers and videos                     Youth
Social Network 
 Communities
                  • Payment of bills 
                  • Online/offline shopping                         Credit/debit card 
 M Commerce
                  • Redeeming gift and discount vouchers            owners and NRI’s
                  • Transfer of remittances
                                                                    Huge demand 
                  • IVR – an automated telephone system 
     IVR                                                            expected from 
                    will drive the regional language content
                                                                    rural market
                  • B2B: Resource tracking 
                  • C2B: Searching for a business/ restaurant       Youth, logistic 
                                                                    Youth logistic
Location Based 
                                                                    companies and 
   Services       • B2C: Proximity based notifications              urban consumers
                  • C2C: Tracking individuals 

                     Market presence
                     M k t
                                         Very High         High         Medium           Low


                                            MOBILE VALUE ADDED SERVICES – INDIA.PPT                                      29
.. Mobile E‐mail and Instant Messaging expected to witness 
growth in future
   Service                Applications and Trends                         Users            Current Status   Future Outlook
                 • Track stocks
     Stock                                                        Investors and 
                 • Financial news and reports
 Performance                                                      brokerage firms
                                                                          g
                 • Changing trading limits
                 • E‐mailing among corporates as well as          Corporations due 
                   SME’s                                          to cost benefits 
Mobile E‐Mail
                 • Immediately reverting to customer              and operational 
                   queries 
                   queries                                        efficiencies

                 • Allows for customization of text               Youth, 
Enhanced SMS                                                      corporations 
                 • Group messaging services
   Service                                                        primarily logistics 
                 • Inventory management and tracking              companies 
                 • Connecting with multiple users using a 
   Instant         uniform platform                               Youth and large 
Messaging (IM)   • Communication between or within                enterprises
                   enterprises using VOIP
                 Ad Ring Backtone: Application through which the user hears an advertisement while calling 
    Other
                 Health Sector: Convey information via SMS such as appointments and medicine dosages to patients



                    Market presence
                    M k
                                       Very High         High         Medium             Low


                                          MOBILE VALUE ADDED SERVICES – INDIA.PPT                                        30
• Introduction
• Market Overview
• Drivers & Challenges
• Trends
• Future Outlook
• Competition
• Key Developments
  Key Developments



      MOBILE VALUE ADDED SERVICES – INDIA.PPT   31
A highly competitive market with players constantly developing 
services to capture market share
Overview                                                             Market Share
•The market is highly fragmented with a large 
 number of domestic players 
   There are more that 100 companies registered                                             OnMobile
    with the Internet and Mobile Association of India 
                                                                                            14%
    (IMAI) as VAS enterprises
•Many domestic players have also presence in                                                           Tanla
                                                                                                  7%
 the international markets 
   Comviva has presence in more than 80 countries 
    with 60% of revenues from overseas                                                            14% Geodesic
   Tanla Solutions services are available in USA,                                    65%
    Ireland, UK, Spain, South Africa, UAE,  Sri Lanka                     Others
    and Singapore
•Foreign players have also entered the 
 domestic market to capitalize on the profit 
 incentives
•Major players 
   Domestic – Onmobile, Geodesic, Tanla Mobile
   Foreign – Affle, July Systems, Voicegate
         g         , y y         ,      g



                                            MOBILE VALUE ADDED SERVICES – INDIA.PPT                            32
Players have presence across value chain and overlap few 
segments 
                Players   Content Provider                Content Aggregator    Technology Enabler 
ACL Wireless                                                                          
Affle                                                                                
Air2Web India                                                                         
Comviva                                                                               
Cell Next                                                                             
Geodesic                                                                            
Hungama Mobile                                                   
IMI Mobile                                                                          
IndiaGames                                                       
July Systems                                                                          
Jump                                                             
mCheck                                                                                
Mauj                                                                                
Mobile‐2‐win                                                                        
One 97                                                                              
OnMobile                                                                             
Paymate                                                                               
Phoneytunes                                                                         
SMS Gupshup                                                                           
Tanla Mobile                                                                         
VoiceGate                                                                             

                                    MOBILE VALUE ADDED SERVICES – INDIA.PPT                           33
Domestic Players (1/4)
       Players                                 Overview                                                  Outlook 
   ACL Wireless           • Established in 2000, Headquartered in Noida
                                                                                     • Specializing in the development of consumer 
                          • Services available in 20 countries                         centric mobile community applications
                                                 p
                          • Investors: MIH Group & Inter‐Asia Venture                • Also focusing on managed mobility services
                                                                                       Also focusing on managed mobility services
                            Management
  Air2Web India           • Established in 2000, Headquartered in Chennai            • Targeting various sectors towards developing 
                          • Services in India, USA, UK, France                         their brands through mobile marketing 
                          • Investors: The Carlyle Group, Vantage Point              • Providing customer solutions enhancing 
                            Venture Partners, Jupiter Ventures                         business relationships
                                                                                       b i        l i hi
      Comviva             • Established in 1999, Headquartered in New Delhi          • Focus on enabling end‐to‐end service and 
                          • Formerly know as Bharti Telesoft                           customer lifecycle management
                          • Services offered in over  80 countries                   • Focus on creating platforms enabling mobile 
                          • Investors: Bharti Enterprises, Sequoia Capital,            users to interact and access infotainment
                                                                                       users to interact and access infotainment
                            Cisco Systems                                            • 60% revenue generated overseas
      Cell Next                                                                      • Developed a WAP site allowing access to  
                          • Established in 2000‐01, Headquartered in New               wallpapers, polytones, truetones, themes and 
                            Delhi                                                      games
                          • Services offered to the Indian market                    • Focus on mobile campaigning and 
                                                                                       entertainment platforms




Note: The list is not exhaustive


                                                    MOBILE VALUE ADDED SERVICES – INDIA.PPT                                           34
Domestic Players (2/4)
       Players                                 Overview                                                   Outlook 
      Geodesic            • Established in 1999, Headquartered Mumbai
                          • Services offered in US, UK, Sweden, Mauritius,            • Focussing on VoIP applications
                            Germany and Hong Kong
                                                                                      • Expanding into mobile social networking
                                                                                        Expanding into mobile social networking 
                          • Financials (07‐08): INR 2693 mn, profit INR 1104 
                            mn
     Hungama              • Established in 2001, Headquartered in Mumbai              • Focussing on providing mobile entertainment 
      Mobile                                                                            while diversifying into services in relation to 
                          • Services offered in over 30 countries                       airlines, hotels etc. 
                                                                                        airlines hotels etc
                          • Powers ~ 70% of all bollywood mobile content in           • Enabling viewing of bollywood films on mobile 
                            India                                                       phones
    IMI Mobile            • Established in 1988, Headquartered in Mumbai              • Leading provider of carrier‐grade messaging 
                          • Services offered across 40 countries
                            Services offered across 40 countries                        platforms and gateways,content management 
                                                                                        platforms and gateways,content management
                          • Investors: Spark Ventures Plc and FirstMark Capital         systems and voice platforms
    IndiaGames            •Established in 2000, Headquartered in Mumbai               • Developing games compatible will most 
                          •Services available in over  75 countries                     technology platforms for wide access
                          •Investors: UTV Adobe Inc and Cisco Systems Inc
                           Investors: UTV, Adobe Inc., and Cisco Systems Inc.         • Focus on flash based games
                                                                                        Focus on flash based games
        Jump                                                                          • Partnering with content owners, publishers, 
                          • Established in 2001, Headquartered in Mumbai               mobile operators, handset manufacturers and 
                          • Services available in over  40 countries                   technology providers in order to create 
                                                                                       cutting‐edge games

Note: The list is not exhaustive


                                                     MOBILE VALUE ADDED SERVICES – INDIA.PPT                                         35
Domestic Players (3/4)
       Players                                  Overview                                                    Outlook 
       mCheck                                                                          • Forming associations with operators, banks 
                          • Established in 2005, Headquartered in Bangalore              and retailers so that customers can pay bills, 
                          • Services available in India and Sri Lanka                    shop online etc. 
                          • Investors: Draper Fisher Jurvetson                         • Establish services such as merchant 
                                                                                         transactions and P2P payments
        Mauj              • Established in 2003, Headquartered in Bangalore            • Focussing on developing their mobile 
                                                                                         marketing and advertising business
                          • Services available via 25 operators worldwide
                                                                                       • Developing applications such as video ring
                                                                                         Developing applications such as video ring 
                          • Investors: Sequoia capital                                   tones and location based services
   Mobile‐2‐win           • Established in 2003, Headquartered in Mumbai
                                                                                       • Partnered with the Altruist Group in order to 
                          • Services focussed on the Indian market
                                                                                         offer a varied portfolio of products and 
                          • Investors: Norwest Venture Partners, Nexus India
                            Investors: Norwest Venture Partners, Nexus India             services including voice, SMS, WAP, and 
                                                                                         services including voice SMS WAP and
                            Capital Advisors, Softbank China Venture Capital,            location based
                            SVB India Capital Partners Fund
       One 97             • Established in 2000, Headquartered in Noida
                          • Services focussed on the Indian market                     • Strategic partnerships towards developing 
                          • Investors: Intel Capital , SAIF Partners , SVB               innovative content and information services
                            Financial Group 




Note: The list is not exhaustive


                                                      MOBILE VALUE ADDED SERVICES – INDIA.PPT                                              36
Domestic Players (4/4)
       Players                                  Overview                                                   Outlook 
     OnMobile                                                                          • Form associations with operators and content 
                          • Established in 2000, Headquartered in Bangalore
                                                                                         providers for customized services
                          • Services available across 21 countries
                                                                                       • Constantly expanding internationally
                          • Investors: Argo Global Capital Infosys
                            Investors: Argo Global Capital , Infosys 
                                                                                       • Focus on ringback tone and voice portal which 
                            Technologies Ltd, Deutsche Bank , Goldman Sachs, 
                                                                                         accounts for 75% of revenues
                            Polygon Investment Partners
                                                                                       • Foraying into mobile advertising through Ad‐
                          • Financials (07‐08): INR 2618 mn, profit INR 337 mn
                                                                                         RBT
      Paymate
      P    t              • E t bli h d i 2006 H d
                            Established in 2006, Headquartered in Mumbai
                                                            t di M b i                 •PPartnerships with banks to enhance payment 
                                                                                                  hi    i hb k        h
                          • Services available in India, USA, Sri Lanka, Nepal           services portfolio
                          • Investors: Sherpalo Ventures, Kleiner Perkins              • Key focus areas are P2P payments and 
                            Caufield & Byers, Mayfield Fund                              remittance
   Phoneytunes            • Established in 1999 Headquartered in New Delhi
                            Established in 1999, Headquartered in New Delhi
                                                                                       • Focused on creating applications on the WAP 
                          • Services available in domestic and international             platform
                            market
  SMS Gupshup                                                                          • Continuously aiming at expanding portfolio in 
                          • Established in 2004, Headquartered in Mumbai
                                                                                         applications related to group SMS services
                                                                                          pp                     g p
                          • Services available in India and USA
                                         l bl       d     d

   Tanla Mobile           • Established in 1999, Headquartered in Hyderabad
                                                                                       • Focuses on mobile commerce, mobile 
                          • Services available in India, USA, Ireland, UK, Spain, 
                                                                                         entertainment and mobile marketing and 
                            South Africa, UAE, Sri Lanka, Singapore
                                                                                         advertising
                          • Financials (07‐08): INR 1290 mn, profit INR 873 mn
Note: The list is not exhaustive


                                                      MOBILE VALUE ADDED SERVICES – INDIA.PPT                                        37
Foreign Players 
       Players                                 Overview                                                  Outlook 
        Affle             • Established in 2005, Headquartered in UK                 • Focus on building strong relationships with 
                                                                                       operators in the market 
                          • Operates in UK, India, Singapore, Malaysia,USA
                                                                                     • Develop software towards enhancing  the 
                          • Investors: Microsoft India
                            Investors: Microsoft India                                 services offered through SMS 2.0 application
   July Systems           • Established in 2002, Headquartered in LA                 • Focus on partnering with media companies in 
                                                                                       order to provide technology and tools which 
                          • Services available in India, Germany, US, UK & UAE         allows establishments to create customized 
                          • Investors: Motorola Ventures, Charles River                content for mobile portals
                                                                                       content for mobile portals
                            Ventures, NeoCarta Ventures, Sequoia Capital,            • Recently partnered with CNNIBN to provide 
                            Jumpstartup, Acer Technology Ventures, Silicon             mobile content on India’s 2009 General 
                            Valley Bancshares                                          Elections
     VoiceGate                                                                       • Focusing on monitoring solutions and voice 
                          • Established in 1989, Headquartered in Canada
                                bl h d                d         d       d              processing platforms
                                                                                                   l f
                          • Services available in India, Canada and USA              • Plans to expand portfolio by entering content 
                                                                                       aggregation and content development




Note: The list is not exhaustive


                                                    MOBILE VALUE ADDED SERVICES – INDIA.PPT                                           38
• Introduction
• Market Overview
• Drivers & Challenges
• Trends
• Future Outlook
• Competition
• Key Developments
  Key Developments



      MOBILE VALUE ADDED SERVICES – INDIA.PPT   39
Key Developments

Date        Development
31‐Mar‐08   Tanla Mobile has set up a mobile content joint venture with Zed to focus on the development of mobile 
            products and services for the growing mobile. Zed is expected to bring in their experience and marketing 
            reach, while Tanla will provide the technology and platform.
                h hil T l ill           id th t h l          d l tf
24‐Feb‐09   IMI Mobile acquired Music2you from Nokia and will now provide full‐track music download and 
            subscription services to telecom operators and media companies across the world including Vodafone in 
            India, AOL in Germany and Akado in Russia
28‐Jan‐09
28 Jan 09   Spice Mobiles launched a technologically advanced VAS enabled mobile phone under the brand Spice S‐
            Spice Mobiles launched a technologically advanced VAS enabled mobile phone under the brand Spice S
            940. The handset can support social networking applications, M‐learning and “email2SMS” services.
3‐Sep‐08    Indiatimes partnered with StratosHear Technologies and launched a website called adringles.com 
            through which customers can earn by making certain advertisements their caller ring back tones. 
            Advertisements are available in English, Hindi and other languages based on customer preferences. 
12‐Feb‐08   NetXcell, a telecom application services provider, tied up with SinglePoint, a US‐based mobile aggregator 
            and media interactivity expert, to deliver value added services to mobile operators. This gives NetXcell 
            the opportunity to access the US VAS market. 
04‐Jul‐07   Nokia partnered with Malayalam Manorama to develop India’s first vernacular news portal on mobile 
            phones. This allowed individuals in the State of Kerela to access national and global news using their 
             h       h ll      d d d l           h         f     l                   l d l b l                h
            GPRS enabled Nokia handsets. 




                                         MOBILE VALUE ADDED SERVICES – INDIA.PPT                                      40
Thank you for your time
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Disclaimer: This report is published for general information only. High standards have been used for preparing this market research report; 
Disclaimer: This report is published for general information only High standards have been used for preparing this market research report;
however, Netscribes, Inc. or “Netscribes” is not responsible for any loss or damage arising from use of this document. This document is the sole 
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                                                     MOBILE VALUE ADDED SERVICES – INDIA.PPT                                                  41

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Mobile Value Added Services in India Growing to INR 159 Billion by 2011

  • 2. Executive Summary  Estimated worth INR 62 bn in 2008; expected to grow to INR 159 bn in 2011 Market  Value added services (VAS) accounts for 10% of operators revenue  Services offered can be categorized into information, entertainment and M commerce Drivers: Challenges:  Challenges:  Demand Side  Supply Side  Biased revenue sharing model Drivers &  – Increasing consumer  – Declining ARPUs  Lack of copyright protection and  demand for VAS – Rising mobile teledensity authentications standards Challenges – Medium for advertising – Introduction  of 3G based   Dominance of pre‐paid customers – Demand for regional Demand for regional  applications content  Lack of consumer awareness – Growing rural market  Lack of purchase of feature rich handsets  Increased focus of PE/VC firms  Growth in demand for mobile music and gaming Growth in demand for mobile music and gaming Trends  Partnerships between mobile manufactures/ operators & MVAS players  Growth via acquisitions  Strong demand from corporates for enterprise VAS  A highly fragmented market with many small and medium sized companies h hl f d k h ll d d d Domestic Players Foreign Players Content  Technology  Aggregator Provider/Creator Enabler Competition • OnMobile • Affle • Tanla Mobile • July Systems • Geodesic • Tanla Mobile • OnMobile •G d i Geodesic • Mauj • Hungama Mobile bil • One97 • Voice Gate • Affle • IMI Mobile  • ACL Wireless MOBILE VALUE ADDED SERVICES – INDIA.PPT 2
  • 3. • Introduction • Market Overview • Drivers & Challenges • Trends • Future Outlook • Competition • Key Developments Key Developments MOBILE VALUE ADDED SERVICES – INDIA.PPT 3
  • 4. Indian Telecom Market has been growing with rapid increase in  CDMA and GSM mobile subscribers   Overview Mobile Subscribers (2008) •Total Revenue mn  2008 – USD 31 bn 200 GSM 193 •Total Subscribers – 300.49 mn (2008)  150 CDMA 120  Fixed Subscribers  ‐ 39.42 mn 100 69 68  Mobile Subscribers ‐ 261.07 mn 50 26 41 45 8 11 21 •Tele‐density: 26.2% (March 2008) 0 •Projections: 2004 2005 2006 2007 2008  Total revenues to increase to USD54 bn by  2012 Wireless Operators Market Share (Mar’ 09)  Tele‐density of the country to go up to 50%  18% Bharati by end of fiscal year 2009‐10 25% Rcom Vodaphone  800 mn mobile connections by 2012 17% BSNL  500 mn GSM subscribers by the end of  Tata Tele 8% 2009 Idea 10% 13% Others 9% Note: Tele‐density means number of telephones in use for every 100 individuals MOBILE VALUE ADDED SERVICES – INDIA.PPT 4
  • 5. • Introduction • Market Overview • Drivers & Challenges • Trends • Future Outlook • Competition • Key Developments Key Developments MOBILE VALUE ADDED SERVICES – INDIA.PPT 5
  • 6. Mobile Value Added Services market is growing strongly with  demand for entertainment services dominating the market Overview Data and Voice Break‐up • Mobile VAS market is worth INR 62bn in 2008 and is  Data Share of data revenue  forecast to reach INR 159bn in 2011  Voice is increasing  • Mobile VAS accounts for 10% of mobile operator’s Mobile VAS accounts for 10% of mobile operator s  100% 5% 6% 7% 8% 10% revenues 80% • Mobile VAS can be categorised as – 60%  Information ‐ News alerts, stock prices, air/rail ticket status,  95% 94% 93% 92% 40% 90% bank account balance/transaction alerts etc. EEntertainment ‐ S i Songs, ringtones, caller ring‐back tones  i ll i b k 20% (CRBTs), wallpapers, games, jokes etc. 0%  M‐Commerce ‐ M‐payment, M‐banking etc. 2004 2005 2006 2007 2008 Market Segmentation  MVAS Market Size & Growth INR bn 2004 Games  SMS VAS Information 200 Non-SMS VAS 2005 159 Services 2006 150 +39% 128 Music 46% 2007 Ringtones/ 90 100 48% Graphics 62 49% 2008(e) Video/TV 43 50 53% 54% 52% 52% 2009(e) M‐ Games to  47% 51% 48% witness highest  0 0% 20% 40% 60% 80% 100% growth  2007 2008 2009(e) 2010(e) 2011(e) MOBILE VALUE ADDED SERVICES – INDIA.PPT 6
  • 7. Revenue sharing model is skewed towards mobile service  providers with other players receiving nominal shares Content Provider/  Content  Mobile    Creators Portal/      operators Aggregator • Develop original  • Aggregates  • Support content  copyright content information    delivery to the  Description • Create user‐defined  • Distributes content  customers content to the mobile  operators • Geodesic • Tanla Solutions • Bharati Examples l • Mauj • Hungama Mobile • Vodafone • OnMobile  • Indiatimes Mobile • R comm Revenue Split 10‐15% 20‐25% 60‐70% Technology enablers and software developers act as a bridge between aggregators and operators Players overlap across these segments MOBILE VALUE ADDED SERVICES – INDIA.PPT 7
  • 8. SMS is the most popular delivery platform in the market due to  its reach, convenience of usage and wide scale acceptability Delivery Platform Cost (Aprrox) Trends Applications • 44% of VAS services are via SMS • CRBT, wallpapers, jokes, infotainment search Short Message  • Caters to a wide audience as services  • News, astrology, M‐Commerce, alerts, travel alert details INR 2‐50/unit Service (SMS) are available even on low‐end  • Participating in contests, voting, information,  advertising,  handsets enterprise IM, group messaging enterprise IM group messaging • Strong growth expected due to mass  • Religious chants, music, voice SMS, Astrology Interactive Voice  appeal and ease of usage • Mobile banking, ticketing INR 0.6‐5/min Response (IVR) • Available in various languages  • IVR based contact centers, self help centers, voice portals INR 99/month  INR 99/month • Directed towards consumers using Directed towards consumers using  • Video Clips games themes radio blogging chatting SNC/ Video Clips, games, themes, radio, blogging, chatting, SNC/  for usage technologically advanced handsets UGC, internet search, advertising WAP Portals (Download  • Growth in 3Gmobile phones is  • Mobile banking, ticketing, travel bookings charges are  expected to boost demand  • Mobile e‐mail, mobile calendar, access to intranet and core  additional) business applications, mobile VPN • Platform where interaction is in the Platform where interaction is in the  • Content download cricket updates jokes news alerts Content download, cricket updates, jokes, news alerts Unstructured  form of a continuous session as  • M banking Supplementary  INR 30‐50/  opposed to an SMS • M marketing Services Data  month • In a nascent stage with strong usage  (USSD) expected in the future Multimedia  M lti di •L Largely used by the urban youth with  l d b th b th ith • S di Sending picture messages, social networking i t i l t ki Message Service  INR 3‐5/unit scope for usage in other fields • Insurance and banking companies for instant photo  (MMS) verification High revenues can be generated from IVR as services are expensive and time consuming Hi h b t df IVR i i d ti i MOBILE VALUE ADDED SERVICES – INDIA.PPT 8
  • 9. • Introduction • Market Overview • Drivers & Challenges • Trends • Future Outlook • Competition • Key Developments Key Developments MOBILE VALUE ADDED SERVICES – INDIA.PPT 9
  • 10. Drivers Increasing Consumer  Growing Medium for  Increase in Demand  Growing Rural Market Demand for VAS Advertising for Regional Content Demand Side Drivers Supply Side pp y Rising Mobile Tele‐ Introduction  of 3G  Declining ARPU Density Based Applications MOBILE VALUE ADDED SERVICES – INDIA.PPT 10
  • 11. Consumers are willing to use and pay for value added services  provided by operators Increasing Consumer Demand for VAS Impact • Consumers are increasingly using their mobile phones for music, entertainment, games and  information • Mobile VAS is gaining acceptability among consumers as they are willing to pay for these  services Propensity to use and pay for mobile services Ring Tones 5.3 MMS 5.2 Music Download 5.1 IM 5.0 Games 5.0 E mail E‐mail 5.0 50 LBS 4.9 Information 4.9 Video 4.9 Music Streaming 4.8 Logos 4.7 Banking 4.4 Adult 3.8 1.0 2.0 3.0 4.0 5.0 6.0 Least likely to pay for services Most likely to pay for service MOBILE VALUE ADDED SERVICES – INDIA.PPT 11
  • 12. Cost effective medium for advertising, increase in demand for  regional content.. Growing Medium for Advertising Impact • Companies are looking at mobile advertising as a viable option to market brands by leveraging  the huge penetration of mobile phones  Indian Premiere League (IPL) teams, namely Rajasthan Royals and Deccan Chargers, tied up with the  company SMS GupShup to introduce various applications for their fans like poll, predict man of the match  and talking to the cricketers   Yash Raj Film’s “Dhoom” was the first movie to advertise through mobile phones INR bn INR bn Mobile Advertising Market  g 6 +132% 5.0 4 2 0.4 0 2008 2011 Increase in Demand for Regional Content Impact • Regional VAS market valued at INR 8.5 bn in 2008 • Demand for regional/local content is expected to grow in future Players are capitalizing this Demand for regional/local content is expected to grow in future. Players are capitalizing  this  opportunity  by developing various services  In July 2007, Nokia entered into agreement with Malayala Manorama for a mobile based vernacular news  portal for subscribers based in Kerala  In June 2006, Airtel in  association with IMImobile introduced a Tamil voice portal allowing ringtone and song  downloads, jokes and recipes to be circulated in the regional language d l d j k d i t b i l t d i th i ll MOBILE VALUE ADDED SERVICES – INDIA.PPT 12
  • 13. .. and growth in subscribers in rural sector has spurred the  demand for value added services  Growing Rural Market Impact • By 2012, 60% of mobile users are expected to be from rural India • Availability of content in the vernacular language has led to a growing rural market with strong  prospects for ‐  M‐banking  – State Bank of India partnered with Airtel to provide banking services in the rural areas of Uttaranchal, Andhra  Pradesh and Mizoram  Customized services like Crop price alerts, Microfinance scheme information, Installment due alerts – Airtel partnered with the Indian Farmers' Fertiliser Cooperative Limited (IFFCO), in January 2008, to set up IFFCO  Kisan Sanchar Limited in Rajasthan. Under this initiative, information regarding agricultural practices and weather  forecasts was available to farmers – QUALCOMM, MSSRF, Tata Teleservices and Astute System Technology collaborated, in August 2007, to create the  Fisher Friend application, launched in South India, which facilitate fishermen with data on opportunities, risks and  market information k ti f ti Rural Mobile Subscribers mn 600 +48% 441 400 200 92 0 2008 2012 MOBILE VALUE ADDED SERVICES – INDIA.PPT 13
  • 14. Declining ARPU’s has shifted the operators focus towards VAS as  an alternate revenue source Declining ARPU Impact • Mobile tariffs in India is one of the lowest globally  • In order to generate large revenues providers are targeting customers by reducing tariffs and  enhancing the scope of the services provided USD Mobile Tariff Per Unit 0.3 0.23 0.22 0.19 0.17 0 17 0.2 02 0.16 0 16 0.11 0.09 0.1 0.05 0.03 0.02 0.0 Belgium Italy UK France Brazil Taiwan Malaysia Thailand China India • Falling ARPU has shifted the emphasis towards VAS for revenue generation  All India ARPUs  INR/Month GSM 400 CDMA 316 298 297 275 261 264 300 239 202 206 221 220 196 176 173 159 200 139 122 111 100 0 Dec-06 Mar-07 Jun-07 Sep-07 Dec-07 Mar-08 Jun-08 Sep-08 Dec-08 MOBILE VALUE ADDED SERVICES – INDIA.PPT 14
  • 15. Increase in mobile teledensity coupled with emergence of 3G  services expected to support VAS market Rising Mobile Tele‐density Impact • Cellular market penetration has been rising steadily and is expected to accelerate in the future  with growth in affordable handsets • This provides a strong market opportunity for players in the MVAS industry to tap into the new  consumers emerging while capitalizing on the existing customers  Mobile Tele‐Density % +33% 100 54.8 60.7 40.0 47.8 50 29.7 8.2 14.8 19.8 0 2005 2006 2007 2008 2009 2010 2011 2012 Introduction of 3G Based Applications  Impact • VAS providers have been constantly developing the services provided by the development of  new technologies  • Introduction of 3G is expected to usher in a wide spectrum of services as high speed internet Introduction of 3G is expected to usher in a wide spectrum of services as high speed internet  access will be available allowing for various services such as mobile TV, movie on demand, live  streaming of music/videos, video SMS • Strong competition in the market has made product differentiation among VAS players  imperative in order to generate sustained profits  Players will need to develop technologies in order to strategically design products that meet changing  consumer preferences MOBILE VALUE ADDED SERVICES – INDIA.PPT 15
  • 16. Challenges Biased Revenue  Sharing Model Feature Rich  Handsets beyond  Lack of Awareness  the Buying Power  among Consumers of Users Challenges g Lack of Copyright  Protection and  Dominance of  Authentications  Prepaid Customers Standards MOBILE VALUE ADDED SERVICES – INDIA.PPT 16
  • 17. Biased revenue sharing model and lack of awareness among the  consumers about VAS are the major challenges Biased Revenue Sharing Model Impact • Revenue‐sharing arrangement in the market is skewed toward operators  Operators account for 60‐70%  share in the M‐VAS value chain while content providers and aggregators  account for the remaining 40‐30% t f th i i 40 30% • Profits made are unable to percolate to all stakeholders leading to inequitable participation  across the value chain • Service providers have high pricing powers as ‐  they control data flow by blocking websites thus hampering reach of content players they control data flow by blocking websites thus hampering reach of content players  browsing applet, which  controls information and the level of web access by users, is customized so as to  check direct communication between users and content providers  large scale operators capitalize on the existing market scenario which constitutes of many small players in  the content space who are unable to bargain on profit shares due to stiff competition  Lack of Awareness among Consumers Impact • Users are largely unaware of the various value added services that are provided due to lacking  initiative from operators initiative from operators • Lack of transparency in costs entailed during usage has acted as a deterrent for consumers from  using these services • Other than promotional SMS’s, others means must be adopted by players to educate the  consumers MOBILE VALUE ADDED SERVICES – INDIA.PPT 17
  • 18. Large pre‐paid segment and lack of copyright protection are  acting as barriers to growth Dominance of Prepaid Segment Impact • Indian mobile market is dominated by the pre‐paid segment with 60% of individual having a  balance of  under INR 10  Segmentation of Customers i f bil l f id Mobile Balance for Pre‐paid Customers  INR > 10 Prepaid 40% INR 0‐10 Postpaid P t id INR < 0 12% 88% 50% 10% have negative  balance 10% INR 0 • Largely, customers in this sector are unwilling to opt for value added services as they are unable  to afford these services Lack of Copyright Protection and Authentication Standards Impact • MVAS l MVAS players operate without a license, which has lead to a fragmented market with many  t ith t li hi h h l d t f t d k t ith small players • Currently there exist no authentication standards for operators and aggregators for downloading  content • However the Telecom Regulatory Authority of India (TRAI) plans on collecting a fee from those However, the Telecom Regulatory Authority of India (TRAI) plans on collecting a fee from those  companies which offer VAS services based on short SMS codes MOBILE VALUE ADDED SERVICES – INDIA.PPT 18
  • 19. Large fraction of Indian consumers are buying low end mobile  phones which do not support high end services Feature rich handset beyond the buying power of users Impact • Indian consumers are unwilling to spend large sums on mobile phones with high‐tech features • A large cross‐section of consumers own handsets which are unable to support the high end  services provided by players  Users in Different Handset Price Brackets (June 2006) <2K 2K‐4K 4K‐7K 7K‐10K 10K‐15K >20K 6% 46% 22% 9% 11% 5% 3% 15K‐20K 52% of consumers can  avail of only basic services  such as mono‐tones  MOBILE VALUE ADDED SERVICES – INDIA.PPT 19
  • 20. • Introduction • Market Overview • Drivers & Challenges • Trends • Future Outlook • Competition • Key Developments Key Developments MOBILE VALUE ADDED SERVICES – INDIA.PPT 20
  • 21. Key Trends Increased Focus of PE/VC  Firms Strong Demand from  Growth in Demand for  Corporate for Enterprise VAS Mobile Music and Gaming Trends Partnerships between  Growth via Acquisitions Mobile Manufactures/  Operators & MVAS Players MOBILE VALUE ADDED SERVICES – INDIA.PPT 21
  • 22. Large scale investments from PE/VC firms towards capitalizing  on the growth prospects in the market  Increased Focus of PE/VC Firms • Private equity players have been bullish on the telecom sector in India with deals totaling USD  PE/VC firms making  1.4  bn in 2008 Investments to tap  • Majority of players in VAS market are small or medium scale enterprises requiring investments the opportunities in  the opportunities in growing VAS  • A growing VAS market has acted as an impetus for large scale investments by PE/VC firms  market  Date Investor Target   % Stake Amount USD mn  Mar 2009 M 2009 Norwest OnMobile 5 13‐ 13 16 Jan 2009 Intel Capital and Silicon Valley Bank One97 n.a. 15 Oct 2008 Helion, Charles River Ventures SMS GupShup n.a. 11 Jun 2008 Kleiner Perkins Caufield & Buyers and Sherpalo Ventures PayMate n.a. 9 Jan 2008 Bessemer Venture Partners 0.9 Jan 2008 Wardferry India Reconnaissance Fund OnMobile 0.95 30 Jan 2008 Quantum Fund 3.54 Nov 2007 Nov 2007 Qualcomm Ventures Qualcomm Ventures Kirusa n.a. na 3 Nov 2007 Draper Fisher Jurvetson and NEA‐IndoUS Ventures mGinger n.a. 2 Oct 2007 Ike Lee and Ruderman Capital NetXcell n.a. 1 Jul 2007 Helion Venture Partners and Nexus India Capital Kirusa n.a. 10 Jul 2007 Nexus India Mobile2Win n.a. 5 MOBILE VALUE ADDED SERVICES – INDIA.PPT 22
  • 23. Market for mobile music and games has been growing and is  expected to boost further  Growth in Demand for Mobile Music and Gaming • There exists a huge demand for mobile music in the market and this segment is expected to  grow strongly High revenues are   By 2009, over 75% of total music sales expected to be mobile music expected from M‐ music and gaming Mobile Music Market INR bn 60 +124% 45 40 20 9 0 2008 2010 • Demand for mobile games is also strong as consumers are moving beyond simple Java based Demand for mobile games is also strong as consumers are moving beyond simple Java based  games to more content rich 3D games Mobile Gaming Market INR bn 20 18 +162% 10 1 0 2008 2011 MOBILE VALUE ADDED SERVICES – INDIA.PPT 23
  • 24. Strategic tie‐ups have been seen between mobile manufactures/  operators and MVAS players towards generating high revenues Partnerships between Mobile Manufactures/Operators & MVAS Players • Mobile operators have partnered with players in the VAS industry for the development of  customized application platforms so as to access a wide user base Strategic alliances  towards raking in  towards raking in • Strategic partnerships have been made, under a revenue sharing model, through which  large profits with  applications provided by VAS players can be accessed easily on specific handsets  minimal costs Mobile manufacturer/operator MVAS Player Objective Indiagames and  Download ringtones and games using  Nokia Mauj Nokia’s N series mobile handsets Making Indiagames and Mauj the first  Indiagames and  Samsung choice of download for ringtones,  Mauj j wallpapers and Java‐based games allpapers and Ja a based games Developing a Tamil voice portal with  Airtel IMI Mobile ringtones, greetings etc. •Idea,  Provide background music services  Provide background music services •Reliance Communications  R li C i ti Cellebrum C ll b through IVRS •Spice Provide platform for online games on  BSNL Indiagames demand MOBILE VALUE ADDED SERVICES – INDIA.PPT 24
  • 25. Players in this industry are consolidating their position in the  market through inorganic growth Growth via Acquisitions • Players in the industry have been expanding their product portfolio by acquiring companies and  Heightened  tapping in to their expertise in order to expand market access  competition has led  to acquisitions as a  cost effective   choice of expansion Date Acquirer Target   Deal Size  Implications • Increase revenues by USD 10 mn Increase revenues by USD 10 mn • Expand market presence by powering the mobile and online digital  marketing initiatives of major brands, publishers and retailers across  Nov 2008 IMI Mobile Dx3 n.a. Europe • Tap into Dx3’s associations with major label companies with access to  a large music library (~2 mn tracks) g y • Develop new speech recognition language models by using Telisma’s  May 2008 Onmobile  Telisma S.A. INR 692 mn  expertise • Tapping into Vox Mobili’s data products and VAS to telecom operators  in Europe and US • Access services like phone backup solutions, which allows users to  Sep 2007 OnMobile Vox Mobili INR 1435.1 mn save mobile content in operators network server • Bring easy downloading of photos and videos to the domestic market  through existing technology platforms One97  Nov 2006 Nov 2006 Positive Comsol Positive Comsol n.a. na • Expand into voice‐based VAS and enterprise solutions segment Expand into voice‐based VAS and enterprise solutions segment Communications MOBILE VALUE ADDED SERVICES – INDIA.PPT 25
  • 26. Enterprise VAS has been growing with corporates recognizing  the potential available via these services Strong Demand from Corporate for Enterprise VAS • Corporations across the board have been capitalizing on the services offered via enterprise VAS  In May 2008, Deccan launched M‐Fly, a mobile based ticketing and information system through which  Large scale usage  travelers can book, pay and generate an e‐ticket using their mobile handsets t l b k d t ti k t i th i bil h d t due to high mobile   M‐advertising has seen a growing trend with many companies opting for this cost effective route for  penetration advertising Enterprise              Mobile    Mobile Enterprise Service  operators Providers • Corporations  • Companies  • Support  interested in  that are  content  Description equipped to  reaching out  delivery to  to consumers  send bulk  the customers messages to  on mobile  the targeted  platform end user  using various  Revenue  End user does  Split Bears the costs  software 30% 70% not pay The end user does not incur any costs for the information received Th d d ti t f th i f ti i d MOBILE VALUE ADDED SERVICES – INDIA.PPT 26
  • 27. • Introduction • Market Overview • Drivers & Challenges • Trends • Future Outlook • Competition • Key Developments Key Developments MOBILE VALUE ADDED SERVICES – INDIA.PPT 27
  • 28. Introduction of 3G technology and the growth in demand for M  commerce will boost the market  Introduction of 3G  Top  Applications in 2008 Change in revenue model Technology Music  and Games  M i dG Contests/voting Services Information services ( alerts etc) • Auction for 3G  • Operators share  spectrum is expected  spectrum is expected IVR Services expected to decline  expected to decline to take place in FY  MMS  to 30% 2009‐10 • Other players across  • Will boost mobile  the value chain  broadband  Top  Applications in 2010 accounting for  penetration as it will  almost 70%, as  allow for high speed  Music and Games compared to 40%  data transfer UGC and  Social Networking  currently IVR services M commerce 19% of subscribers (approx. 49.6  Location Based Services MVAS is expected to account for  mn) using high‐end phones can be  16% of operator’s revenues by  targeted 2010 MOBILE VALUE ADDED SERVICES – INDIA.PPT 28
  • 29. Applications like IVR, M‐commerce, Location based services.. Service Applications and Trends Users Current Status Future Outlook Across consumers  • Music download and streaming with  Mobile Music from urban to  growth in 3G rural areas rural areas User Generated  • Create, download and share mobile  Content &  themes, wallpapers and videos Youth Social Network  Communities • Payment of bills  • Online/offline shopping  Credit/debit card  M Commerce • Redeeming gift and discount vouchers owners and NRI’s • Transfer of remittances Huge demand  • IVR – an automated telephone system  IVR expected from  will drive the regional language content rural market • B2B: Resource tracking  • C2B: Searching for a business/ restaurant  Youth, logistic  Youth logistic Location Based  companies and  Services • B2C: Proximity based notifications  urban consumers • C2C: Tracking individuals  Market presence M k t Very High High Medium Low MOBILE VALUE ADDED SERVICES – INDIA.PPT 29
  • 30. .. Mobile E‐mail and Instant Messaging expected to witness  growth in future Service Applications and Trends Users Current Status Future Outlook • Track stocks Stock  Investors and  • Financial news and reports Performance brokerage firms g • Changing trading limits • E‐mailing among corporates as well as  Corporations due  SME’s to cost benefits  Mobile E‐Mail • Immediately reverting to customer  and operational  queries  queries efficiencies • Allows for customization of text  Youth,  Enhanced SMS  corporations  • Group messaging services Service primarily logistics  • Inventory management and tracking   companies  • Connecting with multiple users using a  Instant  uniform platform Youth and large  Messaging (IM) • Communication between or within  enterprises enterprises using VOIP Ad Ring Backtone: Application through which the user hears an advertisement while calling  Other Health Sector: Convey information via SMS such as appointments and medicine dosages to patients Market presence M k Very High High Medium Low MOBILE VALUE ADDED SERVICES – INDIA.PPT 30
  • 31. • Introduction • Market Overview • Drivers & Challenges • Trends • Future Outlook • Competition • Key Developments Key Developments MOBILE VALUE ADDED SERVICES – INDIA.PPT 31
  • 32. A highly competitive market with players constantly developing  services to capture market share Overview Market Share •The market is highly fragmented with a large  number of domestic players   There are more that 100 companies registered  OnMobile with the Internet and Mobile Association of India  14% (IMAI) as VAS enterprises •Many domestic players have also presence in  Tanla 7% the international markets   Comviva has presence in more than 80 countries  with 60% of revenues from overseas 14% Geodesic  Tanla Solutions services are available in USA,  65% Ireland, UK, Spain, South Africa, UAE,  Sri Lanka  Others and Singapore •Foreign players have also entered the  domestic market to capitalize on the profit  incentives •Major players   Domestic – Onmobile, Geodesic, Tanla Mobile  Foreign – Affle, July Systems, Voicegate g , y y , g MOBILE VALUE ADDED SERVICES – INDIA.PPT 32
  • 33. Players have presence across value chain and overlap few  segments  Players Content Provider   Content Aggregator  Technology Enabler  ACL Wireless  Affle   Air2Web India  Comviva  Cell Next  Geodesic    Hungama Mobile   IMI Mobile      IndiaGames   July Systems  Jump     mCheck  Mauj    Mobile‐2‐win    One 97    OnMobile   Paymate  Phoneytunes    SMS Gupshup  Tanla Mobile   VoiceGate  MOBILE VALUE ADDED SERVICES – INDIA.PPT 33
  • 34. Domestic Players (1/4) Players Overview Outlook  ACL Wireless • Established in 2000, Headquartered in Noida • Specializing in the development of consumer  • Services available in 20 countries centric mobile community applications p • Investors: MIH Group & Inter‐Asia Venture  • Also focusing on managed mobility services Also focusing on managed mobility services Management Air2Web India • Established in 2000, Headquartered in Chennai  • Targeting various sectors towards developing  • Services in India, USA, UK, France their brands through mobile marketing  • Investors: The Carlyle Group, Vantage Point  • Providing customer solutions enhancing  Venture Partners, Jupiter Ventures business relationships b i l i hi Comviva • Established in 1999, Headquartered in New Delhi • Focus on enabling end‐to‐end service and  • Formerly know as Bharti Telesoft customer lifecycle management • Services offered in over  80 countries • Focus on creating platforms enabling mobile  • Investors: Bharti Enterprises, Sequoia Capital,  users to interact and access infotainment users to interact and access infotainment Cisco Systems • 60% revenue generated overseas Cell Next • Developed a WAP site allowing access to   • Established in 2000‐01, Headquartered in New  wallpapers, polytones, truetones, themes and  Delhi games • Services offered to the Indian market  • Focus on mobile campaigning and  entertainment platforms Note: The list is not exhaustive MOBILE VALUE ADDED SERVICES – INDIA.PPT 34
  • 35. Domestic Players (2/4) Players Overview Outlook  Geodesic • Established in 1999, Headquartered Mumbai • Services offered in US, UK, Sweden, Mauritius,  • Focussing on VoIP applications Germany and Hong Kong • Expanding into mobile social networking Expanding into mobile social networking  • Financials (07‐08): INR 2693 mn, profit INR 1104  mn Hungama  • Established in 2001, Headquartered in Mumbai • Focussing on providing mobile entertainment  Mobile while diversifying into services in relation to  • Services offered in over 30 countries airlines, hotels etc.  airlines hotels etc • Powers ~ 70% of all bollywood mobile content in  • Enabling viewing of bollywood films on mobile  India phones IMI Mobile   • Established in 1988, Headquartered in Mumbai • Leading provider of carrier‐grade messaging  • Services offered across 40 countries Services offered across 40 countries platforms and gateways,content management  platforms and gateways,content management • Investors: Spark Ventures Plc and FirstMark Capital systems and voice platforms IndiaGames •Established in 2000, Headquartered in Mumbai • Developing games compatible will most  •Services available in over  75 countries technology platforms for wide access •Investors: UTV Adobe Inc and Cisco Systems Inc Investors: UTV, Adobe Inc., and Cisco Systems Inc. • Focus on flash based games Focus on flash based games Jump   • Partnering with content owners, publishers,  • Established in 2001, Headquartered in Mumbai  mobile operators, handset manufacturers and  • Services available in over  40 countries technology providers in order to create  cutting‐edge games Note: The list is not exhaustive MOBILE VALUE ADDED SERVICES – INDIA.PPT 35
  • 36. Domestic Players (3/4) Players Overview Outlook  mCheck • Forming associations with operators, banks  • Established in 2005, Headquartered in Bangalore  and retailers so that customers can pay bills,  • Services available in India and Sri Lanka shop online etc.  • Investors: Draper Fisher Jurvetson • Establish services such as merchant  transactions and P2P payments Mauj • Established in 2003, Headquartered in Bangalore  • Focussing on developing their mobile  marketing and advertising business • Services available via 25 operators worldwide • Developing applications such as video ring Developing applications such as video ring  • Investors: Sequoia capital tones and location based services Mobile‐2‐win • Established in 2003, Headquartered in Mumbai • Partnered with the Altruist Group in order to  • Services focussed on the Indian market offer a varied portfolio of products and  • Investors: Norwest Venture Partners, Nexus India Investors: Norwest Venture Partners, Nexus India  services including voice, SMS, WAP, and  services including voice SMS WAP and Capital Advisors, Softbank China Venture Capital,  location based SVB India Capital Partners Fund One 97 • Established in 2000, Headquartered in Noida • Services focussed on the Indian market • Strategic partnerships towards developing  • Investors: Intel Capital , SAIF Partners , SVB  innovative content and information services Financial Group  Note: The list is not exhaustive MOBILE VALUE ADDED SERVICES – INDIA.PPT 36
  • 37. Domestic Players (4/4) Players Overview Outlook  OnMobile • Form associations with operators and content  • Established in 2000, Headquartered in Bangalore providers for customized services • Services available across 21 countries • Constantly expanding internationally • Investors: Argo Global Capital Infosys Investors: Argo Global Capital , Infosys  • Focus on ringback tone and voice portal which  Technologies Ltd, Deutsche Bank , Goldman Sachs,  accounts for 75% of revenues Polygon Investment Partners • Foraying into mobile advertising through Ad‐ • Financials (07‐08): INR 2618 mn, profit INR 337 mn RBT Paymate P t • E t bli h d i 2006 H d Established in 2006, Headquartered in Mumbai t di M b i •PPartnerships with banks to enhance payment  hi i hb k h • Services available in India, USA, Sri Lanka, Nepal services portfolio • Investors: Sherpalo Ventures, Kleiner Perkins  • Key focus areas are P2P payments and  Caufield & Byers, Mayfield Fund remittance Phoneytunes • Established in 1999 Headquartered in New Delhi Established in 1999, Headquartered in New Delhi • Focused on creating applications on the WAP  • Services available in domestic and international  platform market SMS Gupshup • Continuously aiming at expanding portfolio in  • Established in 2004, Headquartered in Mumbai applications related to group SMS services pp g p • Services available in India and USA l bl d d Tanla Mobile • Established in 1999, Headquartered in Hyderabad • Focuses on mobile commerce, mobile  • Services available in India, USA, Ireland, UK, Spain,  entertainment and mobile marketing and  South Africa, UAE, Sri Lanka, Singapore advertising • Financials (07‐08): INR 1290 mn, profit INR 873 mn Note: The list is not exhaustive MOBILE VALUE ADDED SERVICES – INDIA.PPT 37
  • 38. Foreign Players  Players Overview Outlook  Affle • Established in 2005, Headquartered in UK • Focus on building strong relationships with  operators in the market  • Operates in UK, India, Singapore, Malaysia,USA • Develop software towards enhancing  the  • Investors: Microsoft India Investors: Microsoft India services offered through SMS 2.0 application July Systems • Established in 2002, Headquartered in LA  • Focus on partnering with media companies in  order to provide technology and tools which  • Services available in India, Germany, US, UK & UAE allows establishments to create customized  • Investors: Motorola Ventures, Charles River  content for mobile portals content for mobile portals Ventures, NeoCarta Ventures, Sequoia Capital,  • Recently partnered with CNNIBN to provide  Jumpstartup, Acer Technology Ventures, Silicon  mobile content on India’s 2009 General  Valley Bancshares Elections VoiceGate   • Focusing on monitoring solutions and voice  • Established in 1989, Headquartered in Canada bl h d d d d processing platforms l f • Services available in India, Canada and USA • Plans to expand portfolio by entering content  aggregation and content development Note: The list is not exhaustive MOBILE VALUE ADDED SERVICES – INDIA.PPT 38
  • 39. • Introduction • Market Overview • Drivers & Challenges • Trends • Future Outlook • Competition • Key Developments Key Developments MOBILE VALUE ADDED SERVICES – INDIA.PPT 39
  • 40. Key Developments Date Development 31‐Mar‐08 Tanla Mobile has set up a mobile content joint venture with Zed to focus on the development of mobile  products and services for the growing mobile. Zed is expected to bring in their experience and marketing  reach, while Tanla will provide the technology and platform. h hil T l ill id th t h l d l tf 24‐Feb‐09 IMI Mobile acquired Music2you from Nokia and will now provide full‐track music download and  subscription services to telecom operators and media companies across the world including Vodafone in  India, AOL in Germany and Akado in Russia 28‐Jan‐09 28 Jan 09 Spice Mobiles launched a technologically advanced VAS enabled mobile phone under the brand Spice S‐ Spice Mobiles launched a technologically advanced VAS enabled mobile phone under the brand Spice S 940. The handset can support social networking applications, M‐learning and “email2SMS” services. 3‐Sep‐08 Indiatimes partnered with StratosHear Technologies and launched a website called adringles.com  through which customers can earn by making certain advertisements their caller ring back tones.  Advertisements are available in English, Hindi and other languages based on customer preferences.  12‐Feb‐08 NetXcell, a telecom application services provider, tied up with SinglePoint, a US‐based mobile aggregator  and media interactivity expert, to deliver value added services to mobile operators. This gives NetXcell  the opportunity to access the US VAS market.  04‐Jul‐07 Nokia partnered with Malayalam Manorama to develop India’s first vernacular news portal on mobile  phones. This allowed individuals in the State of Kerela to access national and global news using their  h h ll d d d l h f l l d l b l h GPRS enabled Nokia handsets.  MOBILE VALUE ADDED SERVICES – INDIA.PPT 40
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