Learn how Visual Management enables you to: •Engage employees in ongoing process improvement •Use problem-solving and idea generation to improve workflow •Sustain continuous improvement

1. # 4: Build a Problem-Solving
Environment and Create a
Culture of Continuous Learning
Using Visual Management

2. Rhonda Kovera is an Industrial Engineer with
25 years of continuous process improvement
experience, including the use of visual
management, to identify and eliminate waste.
Rhonda is CEO of Visual Workplace Inc.
Phil Kirby coaches executives on performance
improvement using Visual Management. He
has over 25 years of operations management
and process improvement experience in all
business sectors.
His third book, The Process Mind, is scheduled
for release this Fall.
Visual Management Webinar Sponsors

3. Visual Management Webinar Series
Using Visual Management to…
# 1…improve your business performance.
# 2…optimize your workflow.
# 3…expose your hidden problems & waste
through Standard Work.
# 4…build a problem-solving environment and
create a culture of continuous learning.

4. Visual Management: Recap
1. Safety
2. Throughput
3. Cycle-Time
4. Productivity
5. Operating Expense

5. Visual Management: Recap
Workplace Structure
Navigation
Presence
Organization
Process Improvement
Identification
Documentation
Measurement
Employee Engagement
Ownership
Problem-solving
Communication

6. Employee Engagement: Ownership

7. Employee Engagement: Ownership
How do I get parts/materials/tools/information?

8. Employee Engagement: Ownership
How do I get parts/materials/tools/information?

9. Employee Engagement: Ownership
Scheduling Board:
Establish standard
Run at Rate Chart:
Monitor Standard
Fishbone Diagram:
Problem-Solve Variance
What do I do next? How am I doing? How do I get better?

10. Employee Engagement: Ownership
How do I do it?

11. Employee Engagement: Ownership
Team Skills
Matrix
How do I do it?

12. Employee Engagement: Ownership
Team Skills Matrix

13. Project Planning Boards
Employee Engagement: Ownership

14. Employee Engagement: Ownership

15. Employee Engagement: Ownership
Job Assignment Board

16. Employee Engagement: Ownership
What is happening overall?

17. Employee Engagement: Ownership
What is happening overall?

18. Employee Engagement: Ownership
What is happening overall?

19. Employee Engagement: Ownership
What is happening overall?

20. Employee Engagement: Ownership
How do I get help?
Accountability Board

21. Employee Engagement: Ownership
How do I get help?
Huddle Meetings

22. Employee Engagement: Ownership
How do I get help?
Visual Display Room

23. Employee Engagement: Problem-Solving

24. Employee Engagement: Problem-Solving
Flip Chart Leadership

25. Employee Engagement: Problem-solving
Fishbone Diagram

26. Employee Engagement: Problem-solving
Data Collection

27. Employee Engagement: Problem-Solving
A3

28. Employee Engagement: Problem-Solving
A3

29. Employee Engagement: Problem-Solving
Active
On
Deck
Manager
Supervisor 3
Supervisor 2
Supervisor 1
A3 Board

30. Employee Engagement: Problem-Solving
Idea Generation

31. Idea Generation
Employee Engagement: Problem-Solving

32. Idea Generation
Employee Engagement: Problem-Solving

33. Employee Engagement: Problem-Solving
Kaizen

34. Employee Engagement: Communication

35. Employee Engagement: Communication
‘Go See’ Gemba Walk

36. Employee Engagement: Communication
Visual Management Audit

37. VM drives Continuous Improvement through…
Workplace Structure
Navigation
Presence
Organization
Process Improvement
Identification
Documentation
Measurement
Employee Engagement
Ownership
Problem-solving
Communication

38. Visual Management Webinar Series
Using Visual Management to…
# 1…improve your business performance.
# 2…optimize your workflow.
# 3…expose your hidden problems & waste and
develop Standard Work
# 4…build a problem-solving environment and
create a culture of continuous learning.

39. Phil Kirby’s executive coaching program -
Managing at the Speed of Sight -
enables companies to achieve
breakthrough performance improvement
using visual management.
philkirby@thoughtware.ca
Visual Workplace products support
continuous performance improvement.
Ask me about our Sign Shop, a do-it-
yourself tool that saves you time and
money.
rhonda@visualworkplaceinc.com
Visual Management Webinar Series Sponsors

40. Questions and Answers