Case Study: Connecting the Dots - Improving the Information Experience for Customers
1. Connecting the Dots:
Improving the Information
Experience for Customers
Rajal Shah
Richard Hendricks
@LavaCon
@rajalshah @RichrdHendricks
2. About the Speakers
• Rajal Shah is the Senior Director
of Information Experience at
Juniper Networks.
• Richard Hendricks is a
Senior Staff Engineer in the
Information Experience group
at Juniper Networks.
@LavaCon
@rajalshah @RichrdHendricks