RESUME

R
A. Robert Brandt II
977 Marian Rd
Warminster, PA 18974
(267) 278-5228
BrandtCrew@GMail.com
CAREER OBJECTIVE: To utilize my sales experience, exceptional communication, client relations,
strong work ethic, presentation and marketing skills.
PROFESSIONAL EXPERIENCE:
Home Retention Specialist, Selene Finance, Horsham, PA 2014- Current
• Analyze loans for refinance or modification eligibility based upon lender program requirements,
investor approval matrix, state and federal programs, such as HAMP.
• Review customer loss mitigation packages and identify deficiencies in requirements and generate
notices to borrowers with items needed to cure deficiencies.
• Ensure compliance with Fair Lending practices in the referral of borrowers to lenders for
refinances.
• Stay abreast of industry program requirements, including HAMP, GSE and Insurer requirements.
• Negotiate payoffs with 2nd lien holders and other creditors.
• Maintain all databases, workflows, and systems by referring loans for investor approval, assigning
loans to lenders, updating concession approvals/denials, referred back and commentary
• Utilizes time management efficiently
• Meets monthly workout to portfolio ratio goal.
Mortgage Specialist II, Selene Finance, Horsham, PA 2010-2014
• Conducts outbound calls to full portfolio at least once a week, with the ability to sort and focus on
any given investor or pool.
• Receives inbound calls from customers in delinquent range and assigned portfolio.
• Conducts skip-tracing activities.
• Receives financial information from customers and analyzes for potential workout solutions
offered within the policies and procedures.
• Processes terms of possible workouts, including dollar amounts to be paid by customers
• Understands forbearance/repayment plans.
• Understands and discusses with customers general requirements for short sales, deeds in lieu, and
other loss mitigation options.
• Utilizes time management efficiently
• Meets monthly workout to portfolio ratio goal.
Real Estate Agent, Re/Max Eastern, Inc. Philadelphia, PA 2006-2009
• Building and maintaining relationships with clients in order to build a referral based business.
• Delivered effective sales presentations to homeowners.
• Assisting buyers in the purchase of new construction and existing homes. Qualify buyers to
determine the type and dollar value of homes they can afford.
• Write and negotiate real estate contracts and transact earnest money. Coordinate with attorneys,
home inspectors, lenders, and title companies, to assure efficient closing.
• Handle all aspects of marketing and promotions inclusive of advertising, negotiating sale prices
and loans, attending closings, and ensure quality client service through prompt response to client
concerns.
Administrative Assistant, Re/Max Eastern Inc. Philadelphia PA 2004-2006
• Maintained executive meeting schedule and travel arrangements.
• Coordinated client and interoffice files and paperwork.
• Answered phones, greeted and assisted visitors, and handled general administrative duties, such as
filing, faxing, copying and mailing.
• Organized mailing of monthly newsletter.
Sales and Service Rep, Citizens Bank. 2002-2004
• Actively markets bank products to customers and potential customers.
• Schedules prospect appointments either through initial contact or by follow-up phone calls.
Cross-sells bank products to enhance existing customer relationships.
• Closes sale by engaging prospect in a banking relationship.
• Refers customer to other bank resources as appropriate for additional sales and service issues.
Reports to Assistant Branch Manager.
Membership Counselor, LA Fitness Sports Clubs, 1999-2002
• Pursue enrollment of new members through self-generated and Company-sponsored
programs, promotions and referrals
• Establishing and maintaining lead boxes; calling on new businesses for corporate accounts,
setting up outside promotions at local supermarkets, businesses, health fairs, community
centers, etc.
• Give club tours and membership presentations; utilize computer programs to track
appointments and sales.
EDUCATION:
Council Rock High School, Diploma 1995-1999
Bloomsburg University, Business Management, 1999-2001
Bucks County Community College, Business Management, 2008
Real Estate Licensing, 2004, Philadelphia Realty Board
ACHIEVEMENTS
Re/Max Eastern –
Helped develop the company website. Responsible for handling 75% of internet leads for the
company. Was also responsible for distributing leads, and turning them into prospective clients.
Citizens Bank -
Ballpark Banker for Citizens Bank Park.
Top Salesperson for bringing in New Money - 4th Quarter 2003
References Available Upon Request

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RESUME

  • 1. A. Robert Brandt II 977 Marian Rd Warminster, PA 18974 (267) 278-5228 BrandtCrew@GMail.com CAREER OBJECTIVE: To utilize my sales experience, exceptional communication, client relations, strong work ethic, presentation and marketing skills. PROFESSIONAL EXPERIENCE: Home Retention Specialist, Selene Finance, Horsham, PA 2014- Current • Analyze loans for refinance or modification eligibility based upon lender program requirements, investor approval matrix, state and federal programs, such as HAMP. • Review customer loss mitigation packages and identify deficiencies in requirements and generate notices to borrowers with items needed to cure deficiencies. • Ensure compliance with Fair Lending practices in the referral of borrowers to lenders for refinances. • Stay abreast of industry program requirements, including HAMP, GSE and Insurer requirements. • Negotiate payoffs with 2nd lien holders and other creditors. • Maintain all databases, workflows, and systems by referring loans for investor approval, assigning loans to lenders, updating concession approvals/denials, referred back and commentary • Utilizes time management efficiently • Meets monthly workout to portfolio ratio goal. Mortgage Specialist II, Selene Finance, Horsham, PA 2010-2014 • Conducts outbound calls to full portfolio at least once a week, with the ability to sort and focus on any given investor or pool. • Receives inbound calls from customers in delinquent range and assigned portfolio. • Conducts skip-tracing activities. • Receives financial information from customers and analyzes for potential workout solutions offered within the policies and procedures. • Processes terms of possible workouts, including dollar amounts to be paid by customers • Understands forbearance/repayment plans. • Understands and discusses with customers general requirements for short sales, deeds in lieu, and other loss mitigation options. • Utilizes time management efficiently • Meets monthly workout to portfolio ratio goal. Real Estate Agent, Re/Max Eastern, Inc. Philadelphia, PA 2006-2009 • Building and maintaining relationships with clients in order to build a referral based business. • Delivered effective sales presentations to homeowners. • Assisting buyers in the purchase of new construction and existing homes. Qualify buyers to determine the type and dollar value of homes they can afford. • Write and negotiate real estate contracts and transact earnest money. Coordinate with attorneys, home inspectors, lenders, and title companies, to assure efficient closing. • Handle all aspects of marketing and promotions inclusive of advertising, negotiating sale prices and loans, attending closings, and ensure quality client service through prompt response to client concerns.
  • 2. Administrative Assistant, Re/Max Eastern Inc. Philadelphia PA 2004-2006 • Maintained executive meeting schedule and travel arrangements. • Coordinated client and interoffice files and paperwork. • Answered phones, greeted and assisted visitors, and handled general administrative duties, such as filing, faxing, copying and mailing. • Organized mailing of monthly newsletter. Sales and Service Rep, Citizens Bank. 2002-2004 • Actively markets bank products to customers and potential customers. • Schedules prospect appointments either through initial contact or by follow-up phone calls. Cross-sells bank products to enhance existing customer relationships. • Closes sale by engaging prospect in a banking relationship. • Refers customer to other bank resources as appropriate for additional sales and service issues. Reports to Assistant Branch Manager. Membership Counselor, LA Fitness Sports Clubs, 1999-2002 • Pursue enrollment of new members through self-generated and Company-sponsored programs, promotions and referrals • Establishing and maintaining lead boxes; calling on new businesses for corporate accounts, setting up outside promotions at local supermarkets, businesses, health fairs, community centers, etc. • Give club tours and membership presentations; utilize computer programs to track appointments and sales. EDUCATION: Council Rock High School, Diploma 1995-1999 Bloomsburg University, Business Management, 1999-2001 Bucks County Community College, Business Management, 2008 Real Estate Licensing, 2004, Philadelphia Realty Board ACHIEVEMENTS Re/Max Eastern – Helped develop the company website. Responsible for handling 75% of internet leads for the company. Was also responsible for distributing leads, and turning them into prospective clients. Citizens Bank - Ballpark Banker for Citizens Bank Park. Top Salesperson for bringing in New Money - 4th Quarter 2003 References Available Upon Request