C. Robert Hatch
2713 Raccoon Ct. Nampa, ID. 83687 | 208-585-4914 | C.Robert.Hatch@gmail.com
ITM graduatewith a highattention to detail and a strongunderstanding and unique way of
identifying problems and suggesting effective solutions.
HTML. / CSS
Windows Server R2 2012
Windows 95 thru. Windows 10
VMware. /V-Sphere. ESXi
Unix. / Lenox
SQL Server 2008
BACHELORS IN INFORMATION TECHNOLOGY MANAGEMENT
BOISE STATE UNIVERSITY DECEMBER 2016
Related coursework: Networking, C# programing, SQL database, Software Development and
Design, Website design, Mobile App programing and design.
Skills & Abilities
Group Leader in Networking:
VMware Development and Design.
Project Management in Software design.
Multiple presentations on Software
Networking Design for a University
Virtual Gaming Café Design and
Lead the development in a team effort for the design and prototype creation of an e-Vote
system for the State of Idaho.
GLOBAL TECH SUPPORT | XEROX | 02/18/13 - 10/27/16
troubleshooting problems for Phones and other communication devices, not only in the US, but
Technical issues with communication and network related issues to Verizon Wireless.
Customer support and interaction with customers concerning their communication devices.
SHIFT SUPERVISOR | MCDONALD’S | AUG 2011- JUN 2013
Customer Support and relations