Personal Information
Organización/Lugar de trabajo
Raleigh-Durham, North Carolina Area United States
Ocupación
Founder LIFT PhD > I help companies make better decisions > Strategy Advisor @liftphd_RNS
Sector
Apparel / Fashion
Sitio web
https://www.liftphd.com/what-is-lift/
Acerca de
INSIGHT, STRATEGY & ACTION
I have worked directly in accounting, consulting and high tech. I have consulted in manufacturing, finance & insurance, healthcare, food, sports & recreation and all types of services. I have worked with over 50 major companies as clients. And just to keep myself out of trouble I have started several businesses and have advised and invested in start-ups.
The constant thread throughout my diverse career is a quest for getting the model right – figuring out how to satisfy customers and deliver exceptional value. I have learned, at times the hard way, that the only defensible business objective is the continuous pursuit of value creation for the customer.
I als.
Etiquetas
expert network
consulting
market research
analytics
big data
customer satisfaction
service recovery
services
customer loyalty
decision making
improving decision making
executive education
marketing
data analyis
statistics
market analysis
analysis
customer service
service
service quality
liftphd
insights
professors
professional development
evidence-based
Ver más
Presentaciones
(3)Documentos
(1)Infografías
(2)Personal Information
Organización/Lugar de trabajo
Raleigh-Durham, North Carolina Area United States
Ocupación
Founder LIFT PhD > I help companies make better decisions > Strategy Advisor @liftphd_RNS
Sector
Apparel / Fashion
Sitio web
https://www.liftphd.com/what-is-lift/
Acerca de
INSIGHT, STRATEGY & ACTION
I have worked directly in accounting, consulting and high tech. I have consulted in manufacturing, finance & insurance, healthcare, food, sports & recreation and all types of services. I have worked with over 50 major companies as clients. And just to keep myself out of trouble I have started several businesses and have advised and invested in start-ups.
The constant thread throughout my diverse career is a quest for getting the model right – figuring out how to satisfy customers and deliver exceptional value. I have learned, at times the hard way, that the only defensible business objective is the continuous pursuit of value creation for the customer.
I als.
Etiquetas
expert network
consulting
market research
analytics
big data
customer satisfaction
service recovery
services
customer loyalty
decision making
improving decision making
executive education
marketing
data analyis
statistics
market analysis
analysis
customer service
service
service quality
liftphd
insights
professors
professional development
evidence-based
Ver más