1. Roberto Leon
4265 NW 120th
ln — Sunrise, Florida 33323
Phone: (561) 351-1654 — E-Mail: robleon86@gmail.com
Linked-in: https://www.linkedin.com/pub/roberto-leon/9b/4b8/b23
RL
Summary of Qualifications
• Business Administration Graduate: double major in Marketing and Advertising
• Bilingual, fluent in Spanish and English
• Highly skilled in customer relations, with excellent interpersonal communications skills, allowing for creation of strong team dynamics and
leadership development
• Experienced in creating, presenting and negotiating business proposals to established and prospective clients
• Highly skilled in both Windows and Mac operating systems; also proficient with the following software: Office (Word, Excel, PowerPoint,
Access), Microsoft Dynamics, Salesforce, Salesgenie, ConnectWise, Quosal, Photoshop, Illustrator, and Blackboard LMS
Education
Northwood University. Saginaw, Michigan May 2015
Bachelor of Business Administration: double major in Marketing and Advertising, minor in Economics
• 2014 Northwood University Marketing and Advertising Award Winner
Nova Southeastern University Fort Lauderdale, Florida In Progress (May 2018)
Master’s in Business Administration: concentration in Marketing
Experience
Everglades University. Boca Raton, Florida April 2016 – Present
Admission Counselor
• Actively recruit new potential students locally and nationally while successfully utilizing CRM (Customer Relationship Manager) tool to
accomplish University’s marketing goals.
• Responsible for developing company’s corporate image and branding, by representing the University both on- and off-campus to prospective
students, parents and other individuals or organizations involved in the college selection process.
• Coordinate and contribute to the success of various student marketing programs designed to recruit targeted prospective applicants to the
University. Monitor, track and effectively manage multiple direct marketing campaigns simultaneously to determine effectiveness and future
changes in student population.
• Manage ongoing strategic communications with high school and independent counselors, including email, print, and other media.
• Assist in the development and delivery of on-campus marketing events and programs.
ADT Security Services. West Palm Beach, Florida May 2014 – April 2016
Business Development Executive
• Competitively procured new businesses in local territory, while successfully exceeding target sales goal by 10 – 20%
• Performed comprehensive market research on competitive product and local businesses
• Actively cold called potential clients and averaged a consistent 80% closing rate on a monthly basis
• Ability to successfully demonstrate and answer questions about products; resulting in heightened customer awareness of products and services
• Created sales proposals and completed contract negotiations to ensure clarity and optimal customer service
• Consistently maintained open availability for clients’ questions and concerns
J.P Morgan Chase. Jupiter, Florida February 2011 – August 2013
Senior Teller
• Provided exceptional customer service in a fast paced environment, while maintaining the strictest confidentiality at all times
• Performed inventory audits of TCD’s (Teller Cash Dispenser), vault and ATM’s to satisfy bank’s compliance requirements
• Responsible for daily cashbox reconciliation while managing significant financial transactions
• Actively identify clients’ needs and regularly created leads for Small Business Bankers, which resulted in sale of multitude services, new account
openings and investments