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 25	
  INVESTOR	
  QUESTIONS	
  (IQs)	
  for	
  BUSINESS	
  MODEL	
  PROFITABILITY	
  
	
  
Visually	
  Organize,	
  Manage,	
  and	
  Test	
  Ideas	
  for	
  Improving	
  Business	
  Model	
  Profitability	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hLp://businessmodels.ning.com	
  &	
  hLp://twiLer.com/RodKuhnKing	
  
1.	
  Problem-­‐SoluVon	
  Fitness	
  
1.1	
  What	
  is	
  the	
  main	
  physical/intellectual/emo6onal/spiritual	
  task	
  or	
  Job	
  To	
  Get	
  Done	
  for	
  the	
  customer	
  segment	
  (archetype)?	
  
1.2	
  What	
  are	
  the	
  top	
  3	
  problems,	
  challenges,	
  constraints,	
  barriers,	
  or	
  trade-­‐offs	
  before/during/aGer	
  the	
  Job	
  To	
  Get	
  Done?	
  
1.3	
  What	
  are	
  features	
  of	
  the	
  product/service/business	
  model	
  that	
  resolve	
  the	
  top	
  3	
  problems	
  or	
  trade-­‐offs	
  of	
  the	
  targeted	
  customer	
  segment	
  (archetype)?	
  
	
  
2.	
  	
  Value	
  ProposiVon	
  Fitness	
  
2.1	
  What	
  is	
  the	
  Value	
  Proposi6on	
  for	
  the	
  customer	
  segment	
  (archetype)?	
  
2.2	
  How	
  likely,	
  on	
  a	
  scale	
  from	
  0	
  (not	
  likely)	
  to	
  10	
  (highly	
  likely),	
  would	
  customers	
  purchase	
  product/service	
  based	
  on	
  the	
  Value	
  Proposi6on?	
  
2.3	
  How	
  is	
  the	
  Value	
  Proposi6on	
  similar	
  to	
  that	
  of	
  compe6tors?	
  
2.4	
  How	
  is	
  the	
  Value	
  Proposi6on	
  different	
  from	
  that	
  of	
  compe6tors?	
  
2.5	
  How	
  does	
  the	
  (minimum	
  viable)	
  ad/product/service/business	
  model	
  embody	
  or	
  reflect	
  the	
  Value	
  Proposi6on?	
  
2.6	
  To	
  what	
  extent	
  does	
  the	
  Value	
  Proposi6on	
  help	
  engage,	
  acquire,	
  and	
  retain	
  targeted	
  customers?	
  
	
  
3.	
  Product-­‐Market	
  Feasibility	
  
3.1	
  What	
  hierarchy	
  of	
  jobs	
  or	
  tasks	
  does	
  the	
  product/service	
  help	
  the	
  targeted	
  customers	
  to	
  do?	
  
3.2	
  What	
  is	
  the	
  minimum	
  viable	
  market	
  size,	
  value,	
  share,	
  and	
  growth	
  rate	
  for	
  the	
  product/service?	
  
3.3	
  What	
  is	
  the	
  minimum	
  viable	
  product/service	
  for	
  delivering	
  the	
  primary	
  func6onality,	
  benefit,	
  or	
  delight	
  to	
  the	
  targeted	
  customers?	
  
3.4	
  What	
  is	
  the	
  level	
  of	
  compa6bility	
  between	
  main	
  func6onality	
  of	
  the	
  product/service	
  and	
  the	
  customer’s	
  core	
  jobs	
  to	
  get	
  done?	
  
3.5	
  Through	
  what	
  channels	
  and	
  rela6onships	
  would	
  the	
  product/service	
  be	
  delivered	
  to	
  the	
  targeted	
  customers?	
  
3.6	
  What	
  are	
  customer	
  experiences	
  as	
  well	
  as	
  level	
  of	
  loyalty	
  (Net	
  Promoter	
  Score)	
  for	
  the	
  product/service?	
  
	
  
4.	
  Revenue	
  Model	
  Feasibility	
  
4.1	
  How	
  does	
  the	
  business	
  make	
  money:	
  What	
  are	
  minimum	
  revenue	
  streams	
  and	
  volume	
  of	
  revenue	
  for	
  the	
  business?	
  
4.2	
  How	
  does	
  the	
  business	
  increase	
  revenue	
  as	
  well	
  as	
  customer	
  value	
  (experience)	
  and	
  loyalty?	
  
4.3	
  What	
  are	
  alterna6ve	
  means	
  such	
  as	
  profit,	
  revenue,	
  and	
  business	
  model	
  pa[erns	
  by	
  which	
  the	
  business	
  can	
  increase	
  (recurring)	
  revenue?	
  
	
  
5.	
  Resource-­‐Based	
  Feasibility	
  
5.1	
  What	
  physical/intellectual/emo6onal/spiritual	
  resources	
  and	
  competences	
  of	
  the	
  business	
  model	
  are	
  valuable,	
  rare,	
  inimitable,	
  and	
  non-­‐subs6tutable?	
  
5.2	
  What	
  is	
  the	
  cost	
  structure	
  as	
  well	
  as	
  cost	
  of	
  resources	
  for	
  (a	
  minimum	
  viable)	
  business	
  model?	
  
	
  
6.	
  Business	
  Model	
  Advantage	
  
6.1	
  What	
  is	
  the	
  profit	
  margin	
  (Return	
  On	
  Investment)	
  for	
  the	
  business	
  model?	
  
6.2	
  What	
  are	
  the	
  compe66ve	
  strategy	
  and	
  tac6cs	
  (including	
  switching	
  costs	
  and	
  network	
  effects)	
  for	
  the	
  business	
  model?	
  
6.3	
  What	
  is	
  the	
  trade-­‐off	
  of	
  the	
  compe66ve	
  strategy	
  or	
  business	
  model?	
  
6.4	
  How	
  disrup6ve	
  and	
  scalable	
  is	
  the	
  business	
  model?	
  
6.5	
  How	
  does	
  the	
  business	
  con6nuously	
  discover	
  and	
  solve	
  Big	
  Urgent	
  Market	
  Problems	
  (BUMPs)	
  especially	
  in	
  an	
  environment	
  of	
  great	
  uncertainty?	
  

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