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Business	Model	Canvas:	Topics/Ques-ons	
(Elements	of	Extended	Enterprise/System)	
Community	Happiness	Canvas:	Topics	
(Pain-Plan-Do-Review	(PPDR)	Cycle;	Ecosystem)	
1.  Customer	Segments	(CS)	
	
2.  Customer	Rela<onships	(CR)	
3.  Channels	(CH)	
4.  Key	Partners	(KP)	
5.  Value	Proposi<on	(VP)	
6.  Key	Ac<vi<es	(KA)	
7.  Key	Resources	(KR)	
	
8.  Cost	Structure	(C$)	
9.  Revenue	Streams	(R$)	
PAIN	SOLVING	QUESTION	(PSQ):	How	Might	
We	Eliminate	Pain	(HMWEP)	of	“X”?		
1.	PAIN	(Collect;	Empathize;	Define)	
1.1	Problem/Challenge/Pain	
1.2	Customers/Stakeholders	
1.3	Other	Solu<ons	
	
2.	PLAN	(To	Do:	Ideas;	Ideate)	
2.1	Proposed	Solu-on	
2.2	Plan	of	Ac-on	
2.3	Resources	
	
3.	DO	(Doing:	Build/																																														
Prototype;	Measure;	Test)	
	
4.	REVIEW	(Done:	Learn;	Innova-on	Accoun-ng)	
4.1	Budget:	COST	(STRUCTURE)	
4.2	Mo-va-on:	BENEFITS	–	REVENUE	(STREAMS)	
Who	are	our	most	important	customers?	
What	customer	rel.	to	get,	grow,	and	keep	customers?	
Through	which	channels	are	customers	to	be	reached?		
Who	are	our	key	partners?	
What	value	do	we	deliver	to	customers?	
What	key	acQviQes	does	value	proposiQon	require?	
What	key	resources	does	value	proposiQon	require?	
What	are	important	costs?		
What	do	customers	pay	for?	
Theme	
(+/0/-)	
1	
2	
3	
4	
World’s	First	Soware	for	Ideal	Community	Pain	Solving	&	Design	(CPSD)	
“Eliminate	Pain.	Accelerate	Learning.”	Dr.	Rod	King.	rodkuhnhking@gmail.com	&	@rodKuhnKing	
Topics	of	Business	Model	Canvas	vs.	Topics	of	Community	Happiness	Canvas	(CHC)	
Rapidly	Remove	Obstacles	to	Achieving	Goals,	Dreams,	and	Visions	
4	 6	 5	 2	 1	
7	 3	
8	 9	
TOTAL	DESIGN	THINKING	(TDT)	PLATFORM	for	Business	Model	Canvas	
WHO	WHY	HOW/WHAT
Theme	
(+/0/-)	
1	
2	
3	
4	
Business	Model	Canvas:	Topics/Ques-ons	
(Elements	of	Extended	Enterprise/System)	
Community	Happiness	Canvas:	Topics	
(Pain-Plan-Do-Review	(PPDR)	Cycle;	Ecosystem)	
1.  Customer	Segments	(CS)	
	
2.  Customer	Rela<onships	(CR)	
3.  Channels	(CH)	
4.  Key	Partners	(KP)	
5.  Value	Proposi<on	(VP)	
6.  Key	Ac<vi<es	(KA)	
7.  Key	Resources	(KR)	
	
8.  Cost	Structure	(C$)	
9.  Revenue	Streams	(R$)	
PAIN	SOLVING	QUESTION	(PSQ):	How	Might	
We	Eliminate	Pain	(HMWEP)	of	“X”?		
1.	PAIN	(Collect;	Empathize;	Define)	
1.1	Problem/Challenge/Pain	
1.2	Customers/Stakeholders	
1.3	Other	Solu<ons	
	
2.	PLAN	(To	Do:	Ideas;	Ideate)	
2.1	Proposed	Solu-on	
2.2	Plan	of	Ac-on	
2.3	Resources	
	
3.	DO	(Doing:	Build/																																														
Prototype;	Measure;	Test)	
	
4.	REVIEW	(Done:	Learn;	Innova-on	Accoun-ng)	
4.1	Budget:	COST	(STRUCTURE)	
4.2	Mo-va-on:	BENEFITS	–	REVENUE	(STREAMS)	
World’s	First	Soware	for	Ideal	Community	Pain	Solving	&	Design	(CPSD)	
“Eliminate	Pain.	Accelerate	Learning.”	Dr.	Rod	King.	rodkuhnhking@gmail.com	&	@rodKuhnKing	
Topics	of	Business	Model	Canvas	vs.	Topics	of	Community	Happiness	Canvas	(CHC)	
Rapidly	Remove	Obstacles	to	Achieving	Goals,	Dreams,	and	Visions	
4	 6	 5	 2	 1	
7	 3	
8	 9	
Who	are	our	most	important	customers?	
Through	which	channels	are	customers	to	be	reached?		
Who	are	our	key	partners?	
What	value	do	we	deliver	to	customers?	
What	key	acQviQes	does	value	proposiQon	require?	
What	key	resources	does	value	proposiQon	require?	
What	are	important	costs?		
What	do	customers	pay	for?	
TOTAL	DESIGN	THINKING	(TDT)	PLATFORM	for	Business	Model	Canvas	
WHO	WHY	
What	customer	rel.	to	get,	grow,	and	keep	customers?	
HOW/WHAT
Theme	
(+/0/-)	
1	
2	
3	
4	
Business	Model	Canvas:	Topics/Ques-ons	
(Elements	of	Extended	Enterprise/System)	
Community	Happiness	Canvas:	Topics	
(Pain-Plan-Do-Review	(PPDR)	Cycle;	Ecosystem)	
1.  Customer	Segments	(CS)	
	
2.  Customer	Rela<onships	(CR)	
3.  Channels	(CH)	
4.  Key	Partners	(KP)	
5.  Value	Proposi<on	(VP)	
6.  Key	Ac<vi<es	(KA)	
7.  Key	Resources	(KR)	
	
8.  Cost	Structure	(C$)	
9.  Revenue	Streams	(R$)	
PAIN	SOLVING	QUESTION	(PSQ):	How	Might	
We	Eliminate	Pain	(HMWEP)	of	“X”?		
1.	PAIN	(Collect;	Empathize;	Define)	
1.1	Problem/Challenge/Pain	
1.2	Customers/Stakeholders	
1.3	Other	Solu<ons	
	
2.	PLAN	(To	Do:	Ideas;	Ideate)	
2.1	Proposed	Solu-on	
2.2	Plan	of	Ac-on	
2.3	Resources	
	
3.	DO	(Doing:	Build/																																														
Prototype;	Measure;	Test)	
	
4.	REVIEW	(Done:	Learn;	Innova-on	Accoun-ng)	
4.1	Budget:	COST	(STRUCTURE)	
4.2	Mo-va-on:	BENEFITS	–	REVENUE	(STREAMS)	
World’s	First	Soware	for	Ideal	Community	Pain	Solving	&	Design	(CPSD)	
“Eliminate	Pain.	Accelerate	Learning.”	Dr.	Rod	King.	rodkuhnhking@gmail.com	&	@rodKuhnKing	
Topics	of	Business	Model	Canvas	vs.	Topics	of	Community	Happiness	Canvas	(CHC)	
Rapidly	Remove	Obstacles	to	Achieving	Goals,	Dreams,	and	Visions	
4	 6	 5	 2	 1	
7	 3	
8	 9	
TOTAL	DESIGN	THINKING	(TDT)	PLATFORM	for	Business	Model	Canvas	
WHO	WHY	HOW/WHAT

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Business Model Canvas: GOOD TOOL with BAD INSTRUCTIONS

  • 1. Business Model Canvas: Topics/Ques-ons (Elements of Extended Enterprise/System) Community Happiness Canvas: Topics (Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem) 1.  Customer Segments (CS) 2.  Customer Rela<onships (CR) 3.  Channels (CH) 4.  Key Partners (KP) 5.  Value Proposi<on (VP) 6.  Key Ac<vi<es (KA) 7.  Key Resources (KR) 8.  Cost Structure (C$) 9.  Revenue Streams (R$) PAIN SOLVING QUESTION (PSQ): How Might We Eliminate Pain (HMWEP) of “X”? 1. PAIN (Collect; Empathize; Define) 1.1 Problem/Challenge/Pain 1.2 Customers/Stakeholders 1.3 Other Solu<ons 2. PLAN (To Do: Ideas; Ideate) 2.1 Proposed Solu-on 2.2 Plan of Ac-on 2.3 Resources 3. DO (Doing: Build/ Prototype; Measure; Test) 4. REVIEW (Done: Learn; Innova-on Accoun-ng) 4.1 Budget: COST (STRUCTURE) 4.2 Mo-va-on: BENEFITS – REVENUE (STREAMS) Who are our most important customers? What customer rel. to get, grow, and keep customers? Through which channels are customers to be reached? Who are our key partners? What value do we deliver to customers? What key acQviQes does value proposiQon require? What key resources does value proposiQon require? What are important costs? What do customers pay for? Theme (+/0/-) 1 2 3 4 World’s First Soware for Ideal Community Pain Solving & Design (CPSD) “Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing Topics of Business Model Canvas vs. Topics of Community Happiness Canvas (CHC) Rapidly Remove Obstacles to Achieving Goals, Dreams, and Visions 4 6 5 2 1 7 3 8 9 TOTAL DESIGN THINKING (TDT) PLATFORM for Business Model Canvas WHO WHY HOW/WHAT
  • 2. Theme (+/0/-) 1 2 3 4 Business Model Canvas: Topics/Ques-ons (Elements of Extended Enterprise/System) Community Happiness Canvas: Topics (Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem) 1.  Customer Segments (CS) 2.  Customer Rela<onships (CR) 3.  Channels (CH) 4.  Key Partners (KP) 5.  Value Proposi<on (VP) 6.  Key Ac<vi<es (KA) 7.  Key Resources (KR) 8.  Cost Structure (C$) 9.  Revenue Streams (R$) PAIN SOLVING QUESTION (PSQ): How Might We Eliminate Pain (HMWEP) of “X”? 1. PAIN (Collect; Empathize; Define) 1.1 Problem/Challenge/Pain 1.2 Customers/Stakeholders 1.3 Other Solu<ons 2. PLAN (To Do: Ideas; Ideate) 2.1 Proposed Solu-on 2.2 Plan of Ac-on 2.3 Resources 3. DO (Doing: Build/ Prototype; Measure; Test) 4. REVIEW (Done: Learn; Innova-on Accoun-ng) 4.1 Budget: COST (STRUCTURE) 4.2 Mo-va-on: BENEFITS – REVENUE (STREAMS) World’s First Soware for Ideal Community Pain Solving & Design (CPSD) “Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing Topics of Business Model Canvas vs. Topics of Community Happiness Canvas (CHC) Rapidly Remove Obstacles to Achieving Goals, Dreams, and Visions 4 6 5 2 1 7 3 8 9 Who are our most important customers? Through which channels are customers to be reached? Who are our key partners? What value do we deliver to customers? What key acQviQes does value proposiQon require? What key resources does value proposiQon require? What are important costs? What do customers pay for? TOTAL DESIGN THINKING (TDT) PLATFORM for Business Model Canvas WHO WHY What customer rel. to get, grow, and keep customers? HOW/WHAT
  • 3. Theme (+/0/-) 1 2 3 4 Business Model Canvas: Topics/Ques-ons (Elements of Extended Enterprise/System) Community Happiness Canvas: Topics (Pain-Plan-Do-Review (PPDR) Cycle; Ecosystem) 1.  Customer Segments (CS) 2.  Customer Rela<onships (CR) 3.  Channels (CH) 4.  Key Partners (KP) 5.  Value Proposi<on (VP) 6.  Key Ac<vi<es (KA) 7.  Key Resources (KR) 8.  Cost Structure (C$) 9.  Revenue Streams (R$) PAIN SOLVING QUESTION (PSQ): How Might We Eliminate Pain (HMWEP) of “X”? 1. PAIN (Collect; Empathize; Define) 1.1 Problem/Challenge/Pain 1.2 Customers/Stakeholders 1.3 Other Solu<ons 2. PLAN (To Do: Ideas; Ideate) 2.1 Proposed Solu-on 2.2 Plan of Ac-on 2.3 Resources 3. DO (Doing: Build/ Prototype; Measure; Test) 4. REVIEW (Done: Learn; Innova-on Accoun-ng) 4.1 Budget: COST (STRUCTURE) 4.2 Mo-va-on: BENEFITS – REVENUE (STREAMS) World’s First Soware for Ideal Community Pain Solving & Design (CPSD) “Eliminate Pain. Accelerate Learning.” Dr. Rod King. rodkuhnhking@gmail.com & @rodKuhnKing Topics of Business Model Canvas vs. Topics of Community Happiness Canvas (CHC) Rapidly Remove Obstacles to Achieving Goals, Dreams, and Visions 4 6 5 2 1 7 3 8 9 TOTAL DESIGN THINKING (TDT) PLATFORM for Business Model Canvas WHO WHY HOW/WHAT