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02/11/13 Documents Owner : services@rokbarry.com 1
INTRODUCTION TO
E-MARKETING STRATEGIES
Rokhaya BARRY
services@rokbarry.com
WEBMARKETING
02/11/13 Documents Owner : services@rokbarry.com 2
Rokhaya BARRY
Founder of ROKBARRY CREATIONS & SERVICES
@RokBarry
02/11/13 Documents Owner : services@rokbarry.com 3
INTERNET IN THE WORLD
France ranks at the third place with 43 millions of unique
visitors, behind Germany (52.4 million) and ahead of the
United Kingdom (39.4)
02/11/13 Documents Owner : services@rokbarry.com 4
Definition
E-marketing is the process of
marketing a brand via electronic
media and more specifically the
Internet by using a range of
technologies (websites, e-mailing,
mailing lists, newsgroups,
partnerships, links, online
surveys...) to help connect
businesses to their customers.
WHY E-MARKETING IS IMPORTANT?
02/11/13 Documents Owner : services@rokbarry.com 5
E-MARKETING FOR WHAT PURPOSE?
Objectives Visibility
Traffic
Audience
Popularity
02/11/13 Documents Owner : services@rokbarry.com 6
INTRODUCTION TO E-MARKETING TECHNIQUES
Email marketing
Search Engine marketing
Online advertising
Affiliate marketing
Social Internet
Viral marketing
Web press release
02/11/13 Documents Owner : services@rokbarry.com 7
EMAIL MARKETING: APPLICATION
Steps to executing an email campaign
02/11/13 Documents Owner : services@rokbarry.com 8
EMAIL MARKETING: HOW IT WORKS?
Promotional emails aim at an immediate goal from
customers. This might be for:
Downloading a whitepaper
Making a purchase
Requesting further information
Etc..
02/11/13 Documents Owner : services@rokbarry.com 9
EMAIL MARKETING: HOW IT WORKS?
Retention based emails also referred to as newsletters tend to
focus on longer term goals. Key performance indicators
(KPIs) include:
Return on investment
Click-through rate
Open rate
02/11/13 Documents Owner : services@rokbarry.com 10
EMAIL MARKETING: PROS & CONS
Pros
Email marketing is cost effective
Results highly measurable
Cons
Possibility for email to be marked as spam
Email database relevancy
02/11/13 Documents Owner : services@rokbarry.com 11
SEARCH ENGINE MARKETING (SEM)
Definition
Refers to web content
optimization to ensure
visibility on the first page
of search engine results
SEM
Search Engine
Opitmization (SEO)
Pay Per Click (PPC)
PROs PROs
Long term ROI Quick low cost setup
More exposure,
branding and
awareness
Highly measurable
and trackable
CONs CONs
Tough to quantify Tend to be expensive
Results can take a
while to be seen
Constant monitoring
required
02/11/13 Documents Owner : services@rokbarry.com 12
SEARCH ENGINE MARKETING (SEM)
Search engine optimization + Pay per click advertising = Search
engine marketing that correspond to the two types of search
results
02/11/13 Documents Owner : services@rokbarry.com 13
ONLINE ADVERTISING: FIGURES
After the television, Internet is the second largest media in
terms of advertising investment followed by news papers.
*Source : zenithOptimedia
02/11/13 Documents Owner : services@rokbarry.com 14
ONLINE ADVERTISING: OBJECTIVE
Online or offline advertising aims at:
Informing consumers
Building brand awareness
Creating consumer demand
Driving response and sales
02/11/13 Documents Owner : services@rokbarry.com 15
ONLINE ADVERTISING: DISADVANTES
Constraints include:
A lot of display advertising is intrusive which might
cause technical obstacles
Advertising fatigue: consumers are getting saturated
from advertising
Ad blockers: most browsers are now equipped of ad
blockers which block directly advertising on web pages
02/11/13 Documents Owner : services@rokbarry.com 16
AFFILIATE MARKETING: PROCESS
It works in 3 steps:
An affiliate refers potential
customers to a merchant’s web
site
Some of those customers
perform a desired action.
The merchant rewards the
affiliate for each desired action
resulting from the affiliate’s
referral.
02/11/13 Documents Owner : services@rokbarry.com 17
AFFILIATE MARKETING: EXAMPLE
The way affiliates promote merchants website:
Personal websites and niche site
Emailing lists
Etc
02/11/13 Documents Owner : services@rokbarry.com 18
SOCIAL INTERNET: MEDIA & SOCIAL NETWORKING
Creating and sharing content via social media
Connecting with communities of people via
social networks
02/11/13 Documents Owner : services@rokbarry.com 19
SOCIAL MEDIA: EXAMPLE OF A BLOG
Allow to share opinion, skills, expertise or create an online
identity
Blog content can be part of the company SEO process
02/11/13 Documents Owner : services@rokbarry.com 20
SOCIAL MEDIA: EXAMPLE OF YOUTUBE
Website which allows users to upload, view and share videos with
the rest of the connected world.
02/11/13 Documents Owner : services@rokbarry.com 21
SOCIAL NETWORK: EXAMPLE OF TWITTER
Define clearly its objective and strategy either for a professional
or personal account to:
Create a voice for yourself or your company
Ensure your business / brand development
Gain more visibility & create a community
02/11/13 Documents Owner : services@rokbarry.com 22
SOCIAL NETWORK: EXAMPLE OF LINKEDIN
Through that social network users can create their personal
profile allowing for:
Expand its professional network
Interact with its connections
Find a job
Etc..
02/11/13 Documents Owner : services@rokbarry.com 23
SOCIAL INTERNET: ADVANTAGES
Networking without borders by accessing a
community with similar interest
Opportunity to create an online community for
your brand
Interaction and engagement with target
audience
Social media’s potential to go viral
02/11/13 Documents Owner : services@rokbarry.com 24
VIRAL MARKETING: HOW IT WORKS?
Definition
Marketing techniques that use electronic means (eg:
social networks) to increase brand awareness or produce
marketing buzz through self-replicating viral processes.
02/11/13 Documents Owner : services@rokbarry.com 25
VIRAL MARKETING: PROCESS
Viral marketing contributes to buzz marketing. It can be:
Word of mouth delivered or enhanced by the network effects
of the internet
02/11/13 Documents Owner : services@rokbarry.com 26
WEB PRESS RELEASE
WebPR is used to connect with customers and enhance
brand awareness by providing information and valuable
content
02/11/13 Documents Owner : services@rokbarry.com 27
WEB PRESS RELEASE: TACTICS
Online article syndication is one of WebPR’s principal
and most successful tactics. Articles are submitted to
online article directories, from where they are picked
up and republished on other site. Example of
directories:
Articlesbase.com
Ezinearticles.com
Goarticles.com
Etc..
02/11/13 Documents Owner : services@rokbarry.com 28
WEB PRESS RELEASE
Illustration
Anchor
text with
back link
02/11/13 Documents Owner : services@rokbarry.com 29
E-REPUTATION: ONLINE IMAGE MANAGEMENT
Monitor and analyze its brand reputation using tools of the
internet
02/11/13 Documents Owner : services@rokbarry.com 30
E-MARKETING STRATEGY: PLAN DEVELOPMENT
Know the company landscape allow to set up digital
marketing strategies and tactics that fit with customers needs
Market analysis determining strengths & weaknesses
Identifying & setting up of marketing objectives
Generate strategies & tactics for achieving objectives
Evaluate strategies following SWOT* method
Implement, track, analyze and optimize
02/11/13 Documents Owner : services@rokbarry.com 31
FINAL WORDS: REFERENCES
Always define offline and online strategies which complement each
other while focusing a customer-centric approach.
More about the subject:
Books
Internet Marketing: Integrating Online and Offline Strategies 3e
édition - M.Roberts et D.Zahay
SEO Warrior – J.Jerkovic (edition o'reilly)
Sites
http://www.quirk.biz/

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Introduction to digital marketing strategies

  • 1. 02/11/13 Documents Owner : services@rokbarry.com 1 INTRODUCTION TO E-MARKETING STRATEGIES Rokhaya BARRY services@rokbarry.com WEBMARKETING
  • 2. 02/11/13 Documents Owner : services@rokbarry.com 2 Rokhaya BARRY Founder of ROKBARRY CREATIONS & SERVICES @RokBarry
  • 3. 02/11/13 Documents Owner : services@rokbarry.com 3 INTERNET IN THE WORLD France ranks at the third place with 43 millions of unique visitors, behind Germany (52.4 million) and ahead of the United Kingdom (39.4)
  • 4. 02/11/13 Documents Owner : services@rokbarry.com 4 Definition E-marketing is the process of marketing a brand via electronic media and more specifically the Internet by using a range of technologies (websites, e-mailing, mailing lists, newsgroups, partnerships, links, online surveys...) to help connect businesses to their customers. WHY E-MARKETING IS IMPORTANT?
  • 5. 02/11/13 Documents Owner : services@rokbarry.com 5 E-MARKETING FOR WHAT PURPOSE? Objectives Visibility Traffic Audience Popularity
  • 6. 02/11/13 Documents Owner : services@rokbarry.com 6 INTRODUCTION TO E-MARKETING TECHNIQUES Email marketing Search Engine marketing Online advertising Affiliate marketing Social Internet Viral marketing Web press release
  • 7. 02/11/13 Documents Owner : services@rokbarry.com 7 EMAIL MARKETING: APPLICATION Steps to executing an email campaign
  • 8. 02/11/13 Documents Owner : services@rokbarry.com 8 EMAIL MARKETING: HOW IT WORKS? Promotional emails aim at an immediate goal from customers. This might be for: Downloading a whitepaper Making a purchase Requesting further information Etc..
  • 9. 02/11/13 Documents Owner : services@rokbarry.com 9 EMAIL MARKETING: HOW IT WORKS? Retention based emails also referred to as newsletters tend to focus on longer term goals. Key performance indicators (KPIs) include: Return on investment Click-through rate Open rate
  • 10. 02/11/13 Documents Owner : services@rokbarry.com 10 EMAIL MARKETING: PROS & CONS Pros Email marketing is cost effective Results highly measurable Cons Possibility for email to be marked as spam Email database relevancy
  • 11. 02/11/13 Documents Owner : services@rokbarry.com 11 SEARCH ENGINE MARKETING (SEM) Definition Refers to web content optimization to ensure visibility on the first page of search engine results SEM Search Engine Opitmization (SEO) Pay Per Click (PPC) PROs PROs Long term ROI Quick low cost setup More exposure, branding and awareness Highly measurable and trackable CONs CONs Tough to quantify Tend to be expensive Results can take a while to be seen Constant monitoring required
  • 12. 02/11/13 Documents Owner : services@rokbarry.com 12 SEARCH ENGINE MARKETING (SEM) Search engine optimization + Pay per click advertising = Search engine marketing that correspond to the two types of search results
  • 13. 02/11/13 Documents Owner : services@rokbarry.com 13 ONLINE ADVERTISING: FIGURES After the television, Internet is the second largest media in terms of advertising investment followed by news papers. *Source : zenithOptimedia
  • 14. 02/11/13 Documents Owner : services@rokbarry.com 14 ONLINE ADVERTISING: OBJECTIVE Online or offline advertising aims at: Informing consumers Building brand awareness Creating consumer demand Driving response and sales
  • 15. 02/11/13 Documents Owner : services@rokbarry.com 15 ONLINE ADVERTISING: DISADVANTES Constraints include: A lot of display advertising is intrusive which might cause technical obstacles Advertising fatigue: consumers are getting saturated from advertising Ad blockers: most browsers are now equipped of ad blockers which block directly advertising on web pages
  • 16. 02/11/13 Documents Owner : services@rokbarry.com 16 AFFILIATE MARKETING: PROCESS It works in 3 steps: An affiliate refers potential customers to a merchant’s web site Some of those customers perform a desired action. The merchant rewards the affiliate for each desired action resulting from the affiliate’s referral.
  • 17. 02/11/13 Documents Owner : services@rokbarry.com 17 AFFILIATE MARKETING: EXAMPLE The way affiliates promote merchants website: Personal websites and niche site Emailing lists Etc
  • 18. 02/11/13 Documents Owner : services@rokbarry.com 18 SOCIAL INTERNET: MEDIA & SOCIAL NETWORKING Creating and sharing content via social media Connecting with communities of people via social networks
  • 19. 02/11/13 Documents Owner : services@rokbarry.com 19 SOCIAL MEDIA: EXAMPLE OF A BLOG Allow to share opinion, skills, expertise or create an online identity Blog content can be part of the company SEO process
  • 20. 02/11/13 Documents Owner : services@rokbarry.com 20 SOCIAL MEDIA: EXAMPLE OF YOUTUBE Website which allows users to upload, view and share videos with the rest of the connected world.
  • 21. 02/11/13 Documents Owner : services@rokbarry.com 21 SOCIAL NETWORK: EXAMPLE OF TWITTER Define clearly its objective and strategy either for a professional or personal account to: Create a voice for yourself or your company Ensure your business / brand development Gain more visibility & create a community
  • 22. 02/11/13 Documents Owner : services@rokbarry.com 22 SOCIAL NETWORK: EXAMPLE OF LINKEDIN Through that social network users can create their personal profile allowing for: Expand its professional network Interact with its connections Find a job Etc..
  • 23. 02/11/13 Documents Owner : services@rokbarry.com 23 SOCIAL INTERNET: ADVANTAGES Networking without borders by accessing a community with similar interest Opportunity to create an online community for your brand Interaction and engagement with target audience Social media’s potential to go viral
  • 24. 02/11/13 Documents Owner : services@rokbarry.com 24 VIRAL MARKETING: HOW IT WORKS? Definition Marketing techniques that use electronic means (eg: social networks) to increase brand awareness or produce marketing buzz through self-replicating viral processes.
  • 25. 02/11/13 Documents Owner : services@rokbarry.com 25 VIRAL MARKETING: PROCESS Viral marketing contributes to buzz marketing. It can be: Word of mouth delivered or enhanced by the network effects of the internet
  • 26. 02/11/13 Documents Owner : services@rokbarry.com 26 WEB PRESS RELEASE WebPR is used to connect with customers and enhance brand awareness by providing information and valuable content
  • 27. 02/11/13 Documents Owner : services@rokbarry.com 27 WEB PRESS RELEASE: TACTICS Online article syndication is one of WebPR’s principal and most successful tactics. Articles are submitted to online article directories, from where they are picked up and republished on other site. Example of directories: Articlesbase.com Ezinearticles.com Goarticles.com Etc..
  • 28. 02/11/13 Documents Owner : services@rokbarry.com 28 WEB PRESS RELEASE Illustration Anchor text with back link
  • 29. 02/11/13 Documents Owner : services@rokbarry.com 29 E-REPUTATION: ONLINE IMAGE MANAGEMENT Monitor and analyze its brand reputation using tools of the internet
  • 30. 02/11/13 Documents Owner : services@rokbarry.com 30 E-MARKETING STRATEGY: PLAN DEVELOPMENT Know the company landscape allow to set up digital marketing strategies and tactics that fit with customers needs Market analysis determining strengths & weaknesses Identifying & setting up of marketing objectives Generate strategies & tactics for achieving objectives Evaluate strategies following SWOT* method Implement, track, analyze and optimize
  • 31. 02/11/13 Documents Owner : services@rokbarry.com 31 FINAL WORDS: REFERENCES Always define offline and online strategies which complement each other while focusing a customer-centric approach. More about the subject: Books Internet Marketing: Integrating Online and Offline Strategies 3e édition - M.Roberts et D.Zahay SEO Warrior – J.Jerkovic (edition o'reilly) Sites http://www.quirk.biz/