Engage 2016 - Running a collaborative business
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Do you know what your employees need to collaborate effectively? How do you ask the right questions for needs rather than functionality? Do you know the perceived company culture? Your company culture is the start point for your social business journey. Where do you stand now? Where do you need to go? What are the primary focus areas that would work for you? What approach is right for you? Through our specific developed survey held among all employees at your organization you get a better understanding of the perceived company culture and a better way to asses the collaboration need and current status of collaboration practices. From there on we plan your social business journey. We pick one of four specific flavors from Silverside’s 3G adoption approach to set the course that is right for you. We will demonstrate our social business culture test with findings from a customer, representing their company culture as a person, and the path forward to becoming a social business in the adoption approach suited to this culture.
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Engage 2016 - Running a collaborative business
- 1. 1#engageug
- 2. Is your company culture ready for collaborative business? •and which road to take? 2#engageug
- 3. Agenda • The history of Collaboration • Setting the PACE! • Collaborative Culture Assessment • PACE for Innovation Culture • PACE for Community Culture • PACE for Execution Culture • PACE for Command & Control Culture • Your next step … 3#engageug
- 4. Agenda • The history of Collaboration • Setting the PACE! • Collaborative Culture Assessment • PACE for Innovation Culture • PACE for Community Culture • PACE for Execution Culture • PACE for Command & Control Culture • Your next step … 4#engageug
- 5. The history of collaboration 5#engageug
- 6. The history of collaboration 6#engageug
- 8. Cool Blue Earth Green Sunshine Yellow Fiery Red
- 9. Competitive Demanding Determined Strong-willed Purposeful Sociable Dynamic Demonstrative Enthusiastic Persuasive Caring Encouraging Sharing Patient Relaxed Cautious Precise Deliberate Questioning Formal Good day © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
- 10. Aggressive Controlling Driving Overbearing Intolerant Excitable Frantic Indiscreet Flamboyant Hasty Docile Bland Plodding Reliant Stubborn Stuffy Indecisive Suspicious Cold Reserved Bad day © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
- 11. © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks. Let’s do it NOW Let’s do it TOGETHER Let’s do it HARMON- IOUSLY Let’s do it RIGHT Work statements
- 12. 1. Top colour most like you 2. … 3. … 4. … Cool Blue Showing no bias Objective Detached Analytical Fiery Red Positive Affirmative Bold Assertive Still Tranquil Calming Soothing Earth Green Cheerful Uplifting Spirited Buoyant Sunshine Yellow © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks. Your preference
- 13. What if we ask a same simple question about your company mission statement? 13#engageug
- 14. • We prefer to work openly, share knowledge, and expertise most of the time. You never know who could benefit or contribute • I like to keep my documents to myself in concept stage, before sharing publicly • Colleagues appreciate ideas and feedback • It is easy to communicate with senior management directly • I prefer to include managers (CC) on important emails to colleagues • Publication of information on the Intranet should be monitored and controlled by a central body, rather than let employees share ideas and opinions directly without quality control • We should collaborate with clients, suppliers/vendors and partners in a direct and open manner through our Intranet • I have the authority to do my job without being micro-managed • We need to be precise and concise in everything we do • I understand what is expected of me and how my work serves the company’s larger goals • We can share successes and failures without being judged • Our meetings are productive and purposeful • We hold each other accountable for acting on our shared agreements • Team / Project members follow up and exchange on their action items between meetings • We share what we learn with others beyond our team/department • We feel responsible for working together to address problems 14#engageug What if we ask the same dynamic in a sophisticated assessment?
- 15. Agenda • The history of Collaboration • Setting the PACE! • Collaborative Culture Assessment • PACE for Innovation Culture • PACE for Community Culture • PACE for Execution Culture • PACE for Command & Control Culture • Your next step … 15#engageug
- 16. P A C E 16#engageug
- 17. Plan A C E 1. Discovering your organisation • Workshops with teams and groups • Illustrative Work Scenarios • Interviews with key stakeholders • Company-wide Surveys 2. Scoping the opportunity 3. Crafting a well-balanced race plan 17#engageug
- 18. P Acquire C E 18#engageug
- 19. P A Change E 19#engageug
- 20. P A C Enhance • Ensuring your people receive the support they need to develop the skills and capabilities to effectively navigate the collaborative business terrain. Our Tiny Habits program, for example, is one of the ways we provide ongoing support, training, and coaching to integrate effective collaborative practices and behaviours into everyday work. • Noticing changing conditions in the wider business environment and across your own organisation that create the need to revise the pace and timing of your journey. Changes in your business environment include new competitors, new business models, and new approaches to effective work. Across your organisation, the changes include changing strategic priorities, new market place realities, and success stories in the transformation to a collaborative business that can be leveraged with other teams and groups. • Honing the reliability and stability of your collaboration gear through preventative maintenance. Silverside’s Technical Support Services provide ongoing maintenance and administration to keep your collaboration gear in top shape. This includes managing product updates from the vendor, troubleshooting technical issues, and staying ahead of the curve with constantly changing cloud solutions. • Assessing the value to your organisation of newly identified opportunities that arise through internal consulting and learning, and new possibilities created through the introduction of new technical capabilities for your collaboration gear. These changes during your race provide scope for frequent re-evaluation of the 3-year goal, and as-needed adjustments to the 3-month race plan. • Navigating the implementation and fine-tuning of technical upgrades and new versions for your on-premises collaboration gear, ensuring you always have the latest and greatest version available . We adjust the training and support materials available so you can profit from our co-creation activities with multiple customers; these new materials are offered via a subscription-based support contract. • Checkpointing direction and momentum throughout the journey, recommending changes in pace as and when appropriate. While our standard approach is a regular 3-month checkpoint, we can support a continuous analysis and management approach under the right organisational conditions. • Engaging with your organisation through effective communication, training, and technology to keep the WHY top-of-mind, the HOW relevant to daily work, and the WHAT clear. 20#engageug
- 21. Agenda • The history of Collaboration • Setting the PACE! • Collaborative Culture Assessment • PACE for Innovation Culture • PACE for Community Culture • PACE for Execution Culture • PACE for Command & Control Culture • Your next step … 21#engageug
- 22. Collaboration areas questions • Results indicate what is needed to do the work • Results help prioritise collaboration scenarios • Combining collaboration areas results with culture type result allows for designing the scenarios roadmap 22#engageug
- 23. 23#engageug What if we ask the same simple question about your company mission statement?
- 24. Four different cultures 24#engageug Innovative Culture Community Culture Execution Culture Command & Control Culture T F I E IT IF ET EF
- 25. GENERAL MAPPING MIN/MAX MAPPING WORKING CULTURE • Consistent • Responsible • Hierarchy • Accountable • Share success • Empowerment Command & Conquer Execution InnovationCommunity
- 26. 26#engageug Text and graphics are from an Insights Discovery profile © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks. Collaborative Culture Assessment
- 27. Agenda • The history of Collaboration • Setting the PACE! • Collaborative Culture Assessment • PACE for Innovation Culture • PACE for Community Culture • PACE for Execution Culture • PACE for Command & Control Culture • Your next step … 27#engageug
- 28. Agenda • The history of Collaboration • Setting the PACE! • Collaborative Culture Assessment • PACE for Innovation Culture • PACE for Community Culture • PACE for Execution Culture • PACE for Command & Control Culture • Your next step … 28#engageug
- 29. PACE for Innovation Culture • Setting the scene: interior design company 29#engageug
- 30. PACE for Innovation Culture 30#engageug Text and graphics are from an Insights Discovery profile © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks. • Perceptive and innovative • Easy going and fun approach to most things • Outwardly directed energy ensures a fast friendly pace • May procrastinate on the longer term task • Becomes impatient with routine and repetition • Dislikes and avoids routine tasks
- 31. PACE for Community Culture • Setting the scene: bank in the Netherlands 31#engageug
- 32. PACE for Community Culture • Logical and works well on “task” as well as “people” issues • The tendency to focus upon past failures rather than significant successes • May get frustrated with other ways • Prefers structure at work and home • Learns from experience • May not express opinions as quickly as the situation warrant 32#engageug Text and graphics are from an Insights Discovery profile © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
- 33. Agenda • The history of Collaboration • Setting the PACE! • Collaborative Culture Assessment • PACE for Innovation Culture • PACE for Community Culture • PACE for Execution Culture • PACE for Command & Control Culture • Your next step … 33#engageug
- 34. PACE for Execution Culture • Setting the scene: International high-tech 34#engageug
- 35. PACE for Execution Culture • Constantly strives to make improvements • Action oriented – rises to the challenge • Task focused and resourceful • Competitive and wants to win at all costs • Sometimes a perfectionist, impatient and intolerant • Only needs the minimum of social chit-chat 35#engageug Text and graphics are from an Insights Discovery profile © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
- 36. PACE for Command & Control Culture • Setting the scene: Financial Services 36#engageug
- 37. PACE for Command & Control Culture • Disciplined and precise • A sound sense of duty • Occasionally causes delays through fascination with complexity • Tendency not to act until all the facts are available • May appear unsociable • Fair mindedness in implementing systems. 37#engageug Text and graphics are from an Insights Discovery profile © Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
- 38. Agenda • The history of Collaboration • Setting the PACE! • Collaborative Culture Assessment • PACE for Innovation Culture • PACE for Community Culture • PACE for Execution Culture • PACE for Command & Control Culture • Your next step … 38#engageug
- 39. Your next step … • Read about PACE: https://www.silverside.com/ • Do the Collaborative Culture Assessment at https://www.research.net/r/settingthepace/ • Visit our booth in the middle • Join our round table today at 16:00 (table 2) • Join our Verse session tomorrow at 10:15 - A 39#engageug