1. Kathleen Lee 17021 78th
Pl N, Maple Grove, MN 55311
612-597-1731 (C) 763-420-5462 (H)
PROFESSIONAL SUMMARY
I am an accomplished, knowledgeable and experienced Systems consultant with proven skillsets for supporting,
maintaining and development in the area of mainframe applications and interfaces. I have expertise in troubleshooting
issues and working collectively with other areas to solve high priority, high profile system outages. I am diligent at
managing workload and meeting expected deadlines. With 23 years of programming and data processing experience I
am also an accomplished programmer and analyst.
EDUCATION
Normandale Community College – Bloomington Minnesota
– 2 years emphasis on Data Processing/Programming
St Anthony Village High school – St Anthony Village Minnesota
EXPERIENCE
TCF National Bank, Minneapolis, MN
Sr Production Support Engineer (May 2014 - present)
Currently an SME and responsible for production support and consulting for the following applications at TCF
o All Payments Distributed and Mainframe applications
o Card Systems - Mainframe
o Customer Information Systems - Mainframe
o Teller Systems - Mainframe
o Web Mainframe Applications
SME and well versed in JCL and CA7
Experienced and able to troubleshoot and identify downstream impact to production jobstreams

1998– present
Application Systems Consultant I (2007– 2014)
Responsible for implementing, maintaining and enhancing the following applications in Payment Systems
o PEP+ ACH Application – Installing and testing service packs, maintaining User Exits and custom code, off

2. hours production support, enhancements to one-off interfaces, JCL development, user support and
research, all new incoming Direct Send ACH files to be processed by PEP+
o AML Manager OFAC Application – Installing and testing upgrades, User support,
o OBC (Official Bank Check application) – Enhancements and production Support
o CDF Application – Enhancements and production Support
VSAM and DB2 programming experience
Programmer III (1998 – 2007)
Provided support for Shaw Lending
system
Involved in development of a CLDB
database using Oracle and Informatica.