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Beyond Resilience Workshop Sept 2018

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Workshop designed to demystify the construct of Resilience and provide tools towards building Wellbeing and Sustainable High Performance

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Beyond Resilience Workshop Sept 2018

  1. 1. Beyond Resilience Essential factors for sustainable high performance and wellbeing Dr Ruby Campbell, MBA (Exec), MScCoachPsych, PhD
  2. 2. About ProVeritas Group Founded in 2009 as Management Consultancy in Strategy, Productivity, Quality & Business Excellence in various sectors (financial services, insurance,healthcare, etc.) 2009 Repositioned in 2011 to focus on Change Management and Strategic Organisational Development 2011 From 2013, focused on Executive Coaching, Team Coaching and Strategic HR Consulting 2013 In 2017, began working with STEM thought leaders in academia to improve National STEM leadership outcomes 2017 Copyright © 2018 ProVeritas Group Pty Ltd 2
  3. 3. About ProVeritas Group  Our purpose is to help leaders and organisations flourish sustainably and responsibly  We do this by applying cutting edge and evidence-based methodology  All our Coaches are in compliance with International Coaches Federation and/or university graduates in executive coaching or psychology as minimum  ProVeritas Group adheres to the Australian Standard of Coaching in Organisations, 2011 Copyright © 2018 ProVeritas Group Pty Ltd 3
  4. 4. About Your Facilitator: Ruby Campbell  Over 20 years coaching professionals, executives and teams to successfully achieve their goals  Founder and owner of ProVeritas Group Pty Ltd  Over 8 years as Adjunct Faculty at AGSM/UNSW in Executive Education and MBA Programs – Change Management, Operations Management and Business Excellence  Masters in Coaching Psychology - University of Sydney  MBA (Exec) – AGSM/University of New South Wales  PhD in Science – University of Technology, Sydney  Bachelor of Applied Science (1st Class Hons) - University of Technology, Sydney  Fellow of Harvard McLean Medical School Institute of Coaching  Mental Health First Aider, Australia & NZ Mental Health Association Copyright © 2018 ProVeritas Group Pty Ltd 4
  5. 5. “Your life is your statement to the world embodying your values, your beliefs, your dreams (and your strengths).” — David Arenson 9,819 Companies have joined the UN Global Compact to achieve the SDGs by 2030 Copyright © 2018 ProVeritas Group Pty Ltd 5
  6. 6. Session 1: Introductions What’s your name What do you do at XYZ What do you hope to get out of the workshop Copyright © 2018 ProVeritas Group Pty Ltd 6
  7. 7. How Stress Affects the Brain and Body TED video >2.2 million views Copyright © 2018 ProVeritas Group Pty Ltd 7
  8. 8. What is Wellbeing? Session 2 Copyright © 2018 ProVeritas Group Pty Ltd 8
  9. 9. Wellbeing  …or wellness is a general term for the condition of an individual or group. A high level of well-being means that the individual’s or group’s condition is positive.  The condition goes beyond physical health; it includes physical vitality, mental strength, emotional strength, social satisfaction, positive disposition, a sense of accomplishment and personal fulfillment. Copyright © 2018 ProVeritas Group Pty Ltd 9
  10. 10. Wellbeing  There are different measurements for wellbeing eg, Diener’s subjective wellbeing model, Corey Key’s flourishing model, Seligman’s PERMA model, etc.  Wellbeing and positive psychology became a major focus of scientific research from 1998, when Martin Seligman became president of the American Psychological Association (APA). Copyright © 2018 ProVeritas Group Pty Ltd 10
  11. 11. Mental Health Matrix Model ➢ Mental health is not simply the absence of mental illness ➢ This means that it’s possible to have mental health while living with mental illness. Copyright © 2018 ProVeritas Group Pty Ltd 11
  12. 12. Wellbeing/Performance Matrix Copyright © 2018 ProVeritas Group Pty Ltd 12
  13. 13. Mental Health in Australia  In Australia during 2007 to 2011, there was a 54% increase in psychological injury claims1.  In that period, of all serious claims (≥ 1 week off work), 22% were due to psychological injury1.  Average cost is $29,901 per mental health disorder claim, and time off work is 65 days2.  A 2018 survey of 3500 employees from 41 organisations across Australia, revealed a third of employees were suffering from some form of mental health issue — 36% from depression, 33% from anxiety and 31% from stress3. 1 Commcare Media Release, July 2011 2 WorkCover Statistical Review, 2008-09 3 medibio article, April 2018 Copyright © 2018 ProVeritas Group Pty Ltd 13
  14. 14. Copyright © 2018 ProVeritas Group Pty Ltd 14
  15. 15. Depression Prevalence in Australia Source: Stress & Wellbeing Report, Australian Psychological Society, 2015 Copyright © 2018 ProVeritas Group Pty Ltd 15
  16. 16. Anxiety Prevalence in Australia Source: Stress & Wellbeing Report, Australian Psychological Society, 2015 Copyright © 2018 ProVeritas Group Pty Ltd 16
  17. 17. Causes and Prevalence of Stress Source: Stress & Wellbeing Report, Australian Psychological Society, 2015 Copyright © 2018 ProVeritas Group Pty Ltd 17
  18. 18. Work-related psychological health & safety in 2018 1 Poor psychological safety costs Australian organisations $6 billion per annum in lost productivity 2 Workplaces with poor psychological working conditions accrue 43% more sick days per month 3 Safe Work Australia (SWA) published the above National Guidance in June 2018 4 Legislated by each state/territory’s WHS Act 2011 and WHS Regulation 2017 5 Employer has primary duty to ensure staff are not exposed to psychological health & safety risks arising from the business Source: Work-related psychological health and safety National guidance material, Safe Work Australia, 2018 Copyright © 2018 ProVeritas Group Pty Ltd 18
  19. 19. Causes of workplace psychological injury  High job demands  Low job demands  Low job control  Poor support from supervisors and co-workers  Poor workplace relationships  Poor role clarity  Poor organisational change management  Low recognition and reward  Poor organisational justice  Poor environmental conditions  Remote work  Isolated work  Violent or traumatic events Copyright © 2018 ProVeritas Group Pty Ltd 19
  20. 20. Session 3 Group Discussion  Form groups of 3 at your tables.  Choose colleagues you are comfortable with and/or would like to get to know better.  Spend 15 minutes, using the Wellbeing/Performance Matrix, discussing: ▪ Which quadrant might best describe XYZ? What makes you think that? ▪ Which quadrant might best describe your team? What makes you think that? ▪ Which quadrant might best describe you? What makes you think that? ▪ What suggestions would you consider sharing with the rest of your team? With your direct Manager? ▪ Chat over tea/coffee if needed Copyright © 2018 ProVeritas Group Pty Ltd 20
  21. 21. Copyright © 2018 ProVeritas Group Pty Ltd 21
  22. 22. Session 4 What is Resilience? A few definitions…  Resilience is the ability to cope and thrive in the face of negative events, challenges or adversity. (Vic Dept of Education & Training, 2018)  A person's ability to cope with living in spite of stresses. It's about coping with problems, and building strengths that protect and promote wellbeing.(WA Dept of Health, 2018)  The process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress — such as family and relationship problems, serious health problems or workplace and financial stressors. (APA, 2018) Copyright © 2018 ProVeritas Group Pty Ltd 22
  23. 23. An Interdisciplinary Perspective  Resilience is a complex construct that may have specific meaning for a particular individual, family, organisation, society and culture.  Individuals may be more resilient in some domains of their life than others, and during some phases of their life compared with other phases.  There are likely numerous types of resilience (eg, acute resilience, emergent resilience) that depend on context.  To establish a broader definition of resilience, it is essential to collaborate with experts from various disciplines eg, neuroscience, psychiatry, physiology, engineering and social sciences (individual, family, organisational and cultural). Southwick M., Bonano G., Masten A., Panter-Brick C., Yehuda R., Resilience definitions, theory and challenges: interdisciplinary perspectives, European Journal of Psychotraumatology, 2014. Copyright © 2018 ProVeritas Group Pty Ltd 23
  24. 24. More realistic conceptualization of Resilience? Resilience is associated with the ability to employ a variety of coping strategies in a flexible manner depending on the specific challenge, and then to use corrective feedback to adjust those strategies. Copyright © 2018 ProVeritas Group Pty Ltd 24
  25. 25. Protective Factors from Stress Copyright © 2018 ProVeritas Group Pty Ltd 25
  26. 26. What is Mental Toughness A plastic personality trait which determines how individuals respond mentally to stress, pressure, opportunity and challenge, irrespective of prevailing situation. (Clough & Strycharczyk, 2011) Copyright © 2018 ProVeritas Group Pty Ltd 26
  27. 27. Mental Toughness Studies show a strong link between Mental Toughness and:  Performance - accounts for 25% of variation  Agility - Adoption of positive behaviours  Wellbeing  Aspirations These translate into positive factors in: Employability - Openness to Change - Transition - Retention - Social Mobility - Motivation - Stress Management - Mental Health Copyright © 2018 ProVeritas Group Pty Ltd 27
  28. 28. Fallacies About Mental Toughness MT is a macho, male dominated concept Studies show male and female patterns are generally the same MT people are uncaring and self-centred The MT are as emotionally literate as any one else MT is all about winning in work or sport MT is about being the best that you can be. Everyone can be a winner. Everyone should be Mentally Tough Self awareness is the key. The Mentally Sensitive can be successful too. Copyright © 2018 ProVeritas Group Pty Ltd 28
  29. 29. Mental Toughness & Resilience  𝑀𝑇 = [𝑅] + [𝐶] 𝑅 = 𝑅𝑒𝑠𝑖𝑙𝑖𝑒𝑛𝑐𝑒 = [𝐶𝑜𝑛𝑡𝑟𝑜𝑙 + 𝐶𝑜𝑚𝑚𝑖𝑡𝑚𝑒𝑛𝑡] …… Survive [𝐶] = [𝐶𝑜𝑛𝑓𝑖𝑑𝑒𝑛𝑐𝑒 + 𝐶ℎ𝑎𝑙𝑙𝑒𝑛𝑔𝑒] …… Thrive  𝑀𝑇 = [𝐶𝑜𝑛𝑡𝑟𝑜𝑙 + 𝐶𝑜𝑚𝑚𝑖𝑡𝑚𝑒𝑛𝑡] + [𝐶𝑜𝑛𝑓𝑖𝑑𝑒𝑛𝑐𝑒 + 𝐶ℎ𝑎𝑙𝑙𝑒𝑛𝑔𝑒] Copyright © 2018 ProVeritas Group Pty Ltd 29 Resilience is an element of Mental Toughness ➢ Resilience is what enables you to survive – but not always ➢ Mental Toughness is what enables you to thrive – but not always
  30. 30. Mental Toughness – The Four C’s Copyright © 2018 ProVeritas Group Pty Ltd 30
  31. 31. The Four C’s of MT Copyright © 2018 ProVeritas Group Pty Ltd 31
  32. 32. What do we know about ourselves… VIA Institute of Character (short video) Copyright © 2018 ProVeritas Group Pty Ltd 32
  33. 33. Session 5 Group Discussion  Form groups of 3 at your tables.  Choose colleagues you are comfortable with and/or would like to get to know better. Same as Session 3?  Spend 15 minutes, using the reports emailed to you, discussing: ▪ Was your overall MT score expected? ▪ What are your general thoughts about your score? ▪ Which areas require development? ▪ What resources will you need? ▪ Who’s support will you seek? ▪ What timeframe will you work towards? ▪ How will you know you’ve improved? ▪ Consider a holistic, values-based Goals Matrix (ask Ruby) Copyright © 2018 ProVeritas Group Pty Ltd 33 S.M.A.R.T. Goals
  34. 34. LUNCH! Copyright © 2018 ProVeritas Group Pty Ltd 34
  35. 35. Session 6 Psychology of Peak Performance Copyright © 2018 ProVeritas Group Pty Ltd 35 Originated in Sports Psychology of Peak Performance – Elite Athletes Benefited from the research “explosion” of positive psychology since 1998 Greater emphasis on attentional skills, management of performance anxiety and the science of motivation Important to understand interrelations between thoughts, emotions, environment/situation and behaviour Optimal management of the body, mind, emotions and spirit (i.e. sense of meaning and purpose).
  36. 36. The Making of the Corporate Athlete Copyright © 2018 ProVeritas Group Pty Ltd 36
  37. 37. Copyright © 2018 ProVeritas Group Pty Ltd 37
  38. 38. Pause–Breathe–Think Model Copyright © 2018 ProVeritas Group Pty Ltd 38 Uses mindfulness techniques to interrupt fight/flight cycle or reactivity Defuses thoughts/emotions from unhelpful triggers Gives you a choice-point to make better decisions Uses cognitive behavioural therapy (CBT) to reframe When combined, it is known as Mindfulness-based Cognitive Behavioural Therapy (MBCT) Extensively researched methodology across various fields eg, sports, corporate, entertainers Try to apply in next session!
  39. 39. Session 7 Group Discussion  Form groups of 3 at your tables.  Choose colleagues you are comfortable with and/or would like to get to know better. Same as Session 5?  Spend 15 minutes discussing/coaching others: ▪ Are you a currently peak performer? How do you know? ▪ Which areas require development? ▪ What resources will you need? ▪ Who’s support will you seek? ▪ What timeframe will you work towards? ▪ How will you know you’ve improved? ▪ Consider a holistic, values-based Goals Matrix (ask Ruby) Copyright © 2018 ProVeritas Group Pty Ltd 39 S.M.A.R.T. Goals
  40. 40. Questions Anyone can answer! Copyright © 2018 ProVeritas Group Pty Ltd 40
  41. 41. Thank You Level 9, Avaya House 123 Epping Road North Ryde, NSW, 2113 M: 0422 845 996 E: rcampbell@proveritas.com.au W: www.proveritas.com.au

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