The document outlines Workday onboarding tasks and training for a new hire at Finning prior to and after their start date. Before starting orientation, the new hire must complete tasks in Workday like entering personal information, benefits elections, and reviewing policies. They are then required to complete essential training modules in Workday covering topics like safety, code of conduct, and Workday navigation. Additional optional service excellence training is also available in Workday after the in-person training period.
1. New Hire Workday Tasks: Prior to Start Date
Before starting orientation and day one of training, complete the following Workday onboarding tasks:
Name Priority Level Location Length Status
Enter Personal Info Completed During TOP Workday N/A ☐
Enter Contact Info Completed During TOP Workday N/A ☐
Complete Federal Withholding Elections Completed During TOP Workday N/A ☐
Change Emergency Contacts Completed During TOP Workday N/A ☐
Edit Government IDs Completed During TOP Workday N/A ☐
Complete Provincial Withholding Elections Completed During TOP Workday N/A ☐
Complete Union Form (if applicable) Completed During TOP Workday N/A ☐
Edit Licenses (if applicable) Completed During TOP Workday N/A ☐
Manage Payment Elections Completed During TOP Workday N/A ☐
Change Profile Photo Completed During TOP Workday N/A ☐
Change Benefits for Life Event Completed During TOP Workday N/A ☐
Coordination of Benefits (if applicable) Completed During TOP Workday N/A ☐
Review Assigned Policies Completed During TOP Workday N/A ☐
Review Assigned Documents Completed During TOP Workday N/A ☐
Essential New Hire Workday Training
Name Priority Level Location Length Status
Finning’s Global Energy Isolation Training Priority 1 Workday 35 mins ☐
Life Saving Rules at Finning Priority 1 Workday 25 mins ☐
Hand Safety Awareness Priority 1 Workday 35 mins ☐
WHMIS 2015: Workplace Hazardous Materials Information System Priority 1 Workday 1 hour ☐
Introduction to Environment, Health and Safety at Finning Priority 1 Workday 30 mins ☐
Code of Conduct Priority 1 Workday 20 mins ☐
Standing Up for Respect Priority 1 Workday 15 mins ☐
Getting Started with Workday Learning Priority 2 Workday 5 mins ☐
2. Workday – Getting Started Priority 2 Workday 40 mins ☐
Introduction to Traction Priority 2 Workday 10 mins ☐
Cyber Security Fundamentals Priority 2 Workday 35 mins ☐
Social Media Policy Priority 2 Workday 15 mins ☐
Customer Experience Essentials Priority 2 Workday 1 hour ☐
Contamination Control - Introduction Priority 2 Workday 40 mins ☐
Finning’s Financial Benefits Priority 3 Workday 20 mins ☐
Long-Term Network: Introduction and Overview Priority 3 Workday 25 mins ☐
Indigenous Reconciliation Awareness Priority 3 Workday 1 hour ☐
Promoting the Value of CUBIQ Dealer Services and Parts.Cat.com Priority 3 Workday 20 mins ☐
Service Excellence Training
Name Priority Level Location Length Status
Service Fundamentals Completed During TOP In-Person 3 hours ☐
Tooling Overview Completed During TOP In-Person 30 mins ☐
Customer Experience Essentials Priority 1 Workday 1 hour ☐
Cat Product Introduction - (English) Optional Training Workday 1 hour ☐
Machine Pro - The Cat Machine Product Line - (English) Optional Training Workday 1 hour ☐
Conflict Resolution Optional Training Workday 40 mins ☐
Understanding Customer Needs Optional Training Workday 10 mins ☐
Developing Your Customer Focus Optional Training Workday 10 mins ☐
Communication Basics Optional Training Workday 50 mins ☐
Effective Emails Optional Training Workday 30 mins ☐
Business Writing: Being Effective Optional Training Workday 50 mins ☐
Telephone Techniques Optional Training Workday 1 hour ☐
Listening to Your Customers Optional Training Workday 10 mins ☐
Are You Really Listening? Optional Training Workday 45 mins ☐
Customer Problem Solving (English) Optional Training Workday 1 hour ☐
Interacting with the Customer (English) Optional Training Workday 1 hour ☐
Creating Valuable Customer Relationships Optional Training Workday 50 mins ☐
Building Customer Rapport Optional Training Workday 10 mins ☐
New Hire Workday Tasks: After Training In-Person
After attending the training, complete the following Workday onboarding tasks:
3. Name Priority Level Location Length Status
Contamination Control - Introduction Completed After TOP Workday 40 mins ☐
Indigenous Reconciliation Awareness Completed After TOP Workday 60 mins ☐