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Mitel  Corporate Overview Rylan Harris Sr. Communication Consultant
About Us ,[object Object],[object Object],[object Object],[object Object],Our portfolio of solutions are highly scalable, secure, easily managed, and optimized to meet the evolving communications needs of our customers.
Mitel Global Market Share ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Market Share – Global 5.8% Cisco NEC  16.0% Alcatel-Lucent 12.3% Other Mitel 18.6% Nortel 8.0% Avaya 9.7% 8.8% Enterprise IP Telephony Ports Shipped,  3rd Quarter 2008 2nd Quarter 2009 6.6% Siemens  13.9% Aastra  6.9% Source: Q2 2009 Enterprise VOIP WW Market Shares, Synergy Research Group
Market Share – United States 8.5% Cisco NEC  18.5% Toshiba 18.5% Other Mitel 29.6% Nortel 5.4% Avaya 8.6% 10.9% Converged (IP) System Lines Shipped,  3rd Quarter 2008 1st Quarter 2009 10.1% Source:  InfoTrack for Enterprise Communications: Q3 2008 Market Analysis,  InfoTech
Market Share – United States SMB IP Telephony Lines Shipped, 2008 15.5% Cisco NEC  8.2% Toshiba 12.5% Other Mitel 11.9% Nortel 12.9% Avaya 14.1% 24.9% Source:  InfoTrack for Unified Communications: 2008 SMB Market Analysis,  InfoTech, Sept 2008
Increased Market Share ,[object Object],[object Object],0% 5% 10% 15% 20% 25% 30% 35% 40% Cisco Avaya Nortel Mitel NEC Toshiba ShoreTel Others US Converged New Lines Shipped 2008 (T3i Group) 3Q2008 4Q2008 “ We believe those vendors who are in a strong strategic position, such as Cisco, Avaya, ALU, Siemens, ShoreTel and Mitel, are in good shape to weather the present oppressive business environment.”   Synergy Research, 2009 Up Down Mitel Strategic Partnerships’ MS, IBM and more
Market Trends
17.2   million Americans worked remotely at least one day per month for their employer in 2008 – up 72% from 2006 .  ,[object Object],[object Object],“ The   impact of an expanding remote workforce is far-reaching: firms will expand their digital footprints, examine their real estate, travel and energy policies ”  EIU 2007 ,[object Object],[object Object],slide  Mitel | Confidential
[object Object],63   million ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],slide  Mitel | Confidential
[object Object],68% ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Harris Decima (2009). Telecollaboration Survey US & Canada slide  Mitel | Confidential
Business Challenges Financial Staffing Business Communication Operations Customer Focus ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mitel Driving New Approaches to Growth MULTI-SITE COLLABORATION & PRESENCE Work without Boundaries, One Connection First Contact Resolution,  MANAGED SERVICES Reduced capital expenditures SMOOTH  MIGRATION & LEGACY RESCUE Server Consolidation and Software Only Options CapEx Reduction OpEx Efficiencies Future Proof Mitel Communications Director 5000 Communications Platform  SOLID FOUNDATION FOR GROWTH Mitel Applications Suite & Mitel Border Gateway Integrated Business Applications Extensive IP, Wireless, Digital & Softphone Desktop Productivity Gains
Laying a Foundation for Growth Your Platform of Choice
Mitel Business Communications Leadership Developing the Future Fall 2004 TDM to VOIP Open O/S to RT Open O/S Industry HW Support SW Based Call Control Desktop Virtualization Data Center Virtualization ,[object Object],[object Object],[object Object],[object Object],[object Object]
Mitel Communications Director – Your Platform of Choice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Mitel Communications Director ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Mitel 3300 ICP IBM Servers HP Servers Sun Servers
Mitel Communications Director– Your Platform of Choice Mitel Communications Director Platform ,[object Object],[object Object],[object Object],[object Object],IP Applications Desktop ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mitel 5000 CP – Your Platform of Choice Mitel 5000 Communications Platform ,[object Object],[object Object],[object Object],Hybrid Applications Desktop ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mitel Business Communications Leadership Developing the Future Fall 2004 ,[object Object],[object Object],[object Object],[object Object],[object Object],TDM to VOIP Open O/S to RT Open O/S  Industry HW Support SW Based Call Control Desktop Virtualization Data Center Virtualization
Desktop Virtualization  Mitel Unified IP Client – Voice and Desktop Mobility ,[object Object],[object Object],[object Object],[object Object],[object Object],One Number, One Desktop Multiple Devices Reduces IT costs and enhances employee productivity Mobile on the Road while Broadcasting Corporate Identity Home Office with Sun Global Desktop and Home phone Corporate Office with  Mitel UIC for Sun Ray Stand Branch office with Sun Ray 270 and Navigator IP Phone
Mitel Business Communications Leadership Developing the Future Fall 2004 ,[object Object],[object Object],[object Object],[object Object],[object Object],TDM to VOIP Open O/S to RT Open O/S Industry HW Support SW Based Call Control Desktop Virtualization Data Center Virtualization
Data Center Virtualization / Consolidation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],High Availability, Industry Standard Platform Mitel 3300 ICP Mitel Communications Director Hypervisor Delivers platform compatibility together with scalability and density MCD MCD MCD MCD MCD MCD MCD MCD MCD MCD MCD MCD
Mitel and VMware Partnership Global Leader in Virtualization Solutions 85% overall market share 97% market share of F1000 40 countries with over 22,000 channel partners Joint solution release date: calendar Q1, 2010
Virtualization of Mitel Applications ,[object Object],[object Object],[object Object],[object Object],[object Object],By breaking down the barriers between the ‘telecom closet’ and the data centre, IT managers can significantly reduce costs and improve operations
Solutions Portfolio Applications Overview
Mitel Applications Suite Business Communications Made Simple   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Mitel Speech Auto-Attendant Mitel Teleworker Solution Mitel Unified Communicator ®   (UC) Mobile Mitel NuPoint Unified  Messaging ™ (UM) Standard Edition Mitel Audio & Web  Conferencing (AWC) Mitel Business  Dashboard Mitel Customer  Service Manager * Axxess supported on MAS 2.0 Mitel ®  Applications Suite Consolidated Footprint Integrated Administration Consistent User Experience
Mitel Applications Suite Hitting the SMB “Suite” Spot ,[object Object],Calendar Year MAS Global Revenue 2Q 2008 2Q 2009 MAS Growth
Driving Strong Customer Attachment  ,[object Object],[object Object],MAS attachment rate over past year 0 % 2% 4% 6% 8% 10% 12% 14% 16% 18% 20% 2Q08 3Q08 4Q08 1Q09 2Q09
Mitel Border Gateway ,[object Object],[object Object],[object Object],[object Object],Customer collaboration Home  / Remote office Road Warrior Off-site Contact Center Agent Corporate LAN/WAN Public Internet SIP Service Provider Ensure the deployment of secure external and internal workspaces Mitel Border Gateway Teleworker Service SIP Trunk Proxy Service Application Web Proxy Service
Solutions Tailored to Fit Your Needs On-site Service & Support Need to work both inside, or outside of the corporate network (customer site, supplier office, warehouse) Office Administrator / Customer Service Multiple support roles, main customer service and access point to the business Constantly on the go, work 24x7, require immediate access to corporate, customer, supplier information Knowledge Worker /  Manager Remote  / Home Office Multi-tasking, work from home after hours to support global requirements. IT Manager Multiple technology hats – voice and data, requires easy to install and manage solutions, do more with less Senior Executive Sales Need to work both inside, or outside of the corporate network (customer site)
Senior Executives / Sales ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],One Connection No Limits
New!  Dynamic Extension –  Now even easier! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Workers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Freedom to Collaborate From Anywhere ,[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Service and Support ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Increase Customer Satisfaction
Office Administrator / Receptionist ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Work More Effectively
Internal IT Department ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Simplified Administration
slide  Mitel | Confidential
Unified Communicator Advanced
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mitel Telecollaboration Solution Integrated video conferencing and collaboration Full HD solution Simple Quality Software-based Telecollaboration Software solution priced for all customers ROI Low bandwidth and high tolerance Network Optimization
Solution Components HD Cameras (bottom of each monitor) slide  Mitel | Confidential HD Monitors Speakers (for stereo or spatial sound) ,[object Object],[object Object],[object Object],[object Object],Spatial Wideband  Audio Acquisition Unit (Beam forming Mic Array) SIP Phone With VoiceFirst Application
Desktop Portfolio
Leadership in Design and Functionality
IP Phone Portfolio 5302 5304 5330 5340 5324 5312 New   5360 New  5320 Navigator ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mitel Live Content Creator  ,[object Object],[object Object],[object Object],[object Object],Personalized live rich media content on the phone
Wireless Portfolio
Wireless LAN Stand ,[object Object],[object Object],[object Object],Having trouble communicating between buildings that may not be wired? Wired Wireless LAN Stand as Access Point Wireless Client Wireless Client Wireless Client Wireless Client Wireless Client Wireless Client
Cordless Handset / Headset for 5330 and 5340 IP phones ,[object Object],[object Object],[object Object],[object Object]
WiFi Integration  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IP-DECT Integration  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SIP Solutions
Mitel Commitment to SIP Increased Application Value, Deployment Flexibility and Choice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Mitel SIP Center of Excellence
Mitel Commitment to SIP Support ,[object Object],[object Object],[object Object],[object Object],[object Object],Mitel Communications Director ,[object Object],[object Object],[object Object],[object Object],[object Object],SIP Lineside Applications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],SIP Trunking
Net Solutions, Managed Services and Partnerships
Mitel NetSolutions ® Wide Area Networks (CLEC Services) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Current CLEC Certifications Pending CLEC Certifications Revised 2009
Managed Services ,[object Object],[object Object],[object Object],[object Object],[object Object],“ For organizations seeking conservation of capital and a fixed monthly bill, Mitel offers its unique managed services program.     – Gartner Group ”
Consistent, Exceptional Customer Satisfaction Unparallel Customer Satisfaction Rate of 97%
Mitel TotalSolution Managed Services Portfolio ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Focus on establishing your business
Strategic Partners Partner Focus HP ProCurve  Best of breed network/voice offering Microsoft  LCS to OCS to Exchange 2007 and beyond Sun Microsystems  Desktop / Data Center virtualization VMWare Expansion of virtualization market
Why Mitel?
Software centric HTML & Custom Apps The Market Leader The Customer  Benefit Your choice of software – simplifying management/support Legacy Rescue UCAdvanced applications focus Industry specific IP Phone html applications IP enable outdated infrastructure without replacing  any  hardware Single portal to launch apps that fit differentiated users Strategic Partnerships Desktop & data center virtualization & OCS / Sametime integration
Why Mitel?  Our global customer base spans multiple industry sectors
Why Mitel? MOTOROLA
What  CUSTOMERS  are    “Saying …” “  The Mitel solution is very flexible and provides us with the framework to deploy applications in the future..“  "We now deliver an exceptional service and have been able to expand by the planned 50% without it impacting on customer service.“   "The Mitel system has been in place for about two years - It just works.“   "We run a small but dynamic business, and Mitel's IP technology and Teleworker solution stretch across the globe with us." N. Mackrill  CEO  CommonTime S. Saunders,  VP Corporate Operations Carlson Wagonlit Travel "We used to spend nearly $18,000 each quarter on service calls. With Mitel, we have even been able to scale back our IT support by one headcount due to the remote management features.“  S. Rigby Operations Director Broker Assistance Limited "This system is efficient, we get up to 90% of the calls to the right 'desk' with the correct record 'on-screen' as the calls are answered.“  M. Sharp Practice Manager Northgate Medical Centre C. Gibbons Information Systems Manager Appliance Smart D. Thomas IT Administrator Quirk Auto Dealers
What  CUSTOMERS  are    “Saying …” “  The rollout has been so successful in Europe that the Mitel product set has become our global standard.”  "We chose Mitel to provide this new network because they offer a solution that allows us to reduce our operating costs and improve safety.“   “ Mitel rose above the competition with a solution that is scalable and cost-effective.“   “ Without Mitel’s thorough understanding of our needs, I’m not sure we would have seen this project to through to the end." S. Senicourt  Director of Telecommunications  Auchan G. Schrils,  VP Technology and Services Intercontinental Hotels Group “ With Mitel’s IP Solution we have converged and future-proofed our voice and data networks, while delivering a wide range of hospitality-specific telephony features…”  R. W. Runcie CIO CPS “ After careful analysis we new Mitel’s solution was the only one that could do the job.“  L. Johansson Manager of IP Telephony Services MedQuist N. Wright Telecommunications Manager SSA Global D. Zimmerman CIO Arby’s Restaurant Group, Inc.
“ Mitel's attack into larger enterprise environments has yielded positive contact center results. The company reports that in FY 2009 (which ends June 30) they sold three times as many contact centers of over 150 seats as they did in FY 2008.”   ~ Sheila McGee-Smith, McGee-Smith Analytics, No Jitter, The Mitel (Contact Center) Story June 29, 2009 "Mitel was the first to announce virtualizing real-time voice applications to leverage industry standard servers, based on its relationship with VMWare..“  ~   Blair Pleasant, COMMfusion, No Jitter - It's A Mad Mad Virtual World Oct 21, 2009 "A plethora of advanced UC and collaboration solutions offered by communication vendors are looking to address the same business needs and challenges. Yet, Mitel has remained at the forefront of technology innovation. …. the integration of video conferencing with collaboration (file sharing, etc.) is a valuable feature that provides users with a more comprehensive collaborative experience.“  ~ Elka Popova, Frost & Sullivan, Mitel Enhances it's UC and Collaboration Portfolio Sep 23, 2009 slide  Mitel | Confidential
"Mitel has a good vision of where it's going, and over time I think we'll see it play a much bigger role in the evolution of the telecom sector than Nortel.“   Zeus Kerravala,  Yankee Group Mitel’s strengths in Internet Protocol telephony offer an opportunity to aim beyond small and midsize businesses to the large-business IP market.   Gartner  “ Given that UC has been central to Mitel’s value proposition for several years, while many segment competitors have only incorporated it into their positioning over the past 18 months, the business-driven benefits resulting from these applications remain key differentiators.” ~  Intellicom Analytics , July 2008  slide  Mitel | Confidential
Thank you Rylan Harris [email_address] 240-387-4559

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Mitel corp presentation

  • 1. Mitel Corporate Overview Rylan Harris Sr. Communication Consultant
  • 2.
  • 3.
  • 4. Market Share – Global 5.8% Cisco NEC 16.0% Alcatel-Lucent 12.3% Other Mitel 18.6% Nortel 8.0% Avaya 9.7% 8.8% Enterprise IP Telephony Ports Shipped, 3rd Quarter 2008 2nd Quarter 2009 6.6% Siemens 13.9% Aastra 6.9% Source: Q2 2009 Enterprise VOIP WW Market Shares, Synergy Research Group
  • 5. Market Share – United States 8.5% Cisco NEC 18.5% Toshiba 18.5% Other Mitel 29.6% Nortel 5.4% Avaya 8.6% 10.9% Converged (IP) System Lines Shipped, 3rd Quarter 2008 1st Quarter 2009 10.1% Source: InfoTrack for Enterprise Communications: Q3 2008 Market Analysis, InfoTech
  • 6. Market Share – United States SMB IP Telephony Lines Shipped, 2008 15.5% Cisco NEC 8.2% Toshiba 12.5% Other Mitel 11.9% Nortel 12.9% Avaya 14.1% 24.9% Source: InfoTrack for Unified Communications: 2008 SMB Market Analysis, InfoTech, Sept 2008
  • 7.
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  • 13. Mitel Driving New Approaches to Growth MULTI-SITE COLLABORATION & PRESENCE Work without Boundaries, One Connection First Contact Resolution, MANAGED SERVICES Reduced capital expenditures SMOOTH MIGRATION & LEGACY RESCUE Server Consolidation and Software Only Options CapEx Reduction OpEx Efficiencies Future Proof Mitel Communications Director 5000 Communications Platform SOLID FOUNDATION FOR GROWTH Mitel Applications Suite & Mitel Border Gateway Integrated Business Applications Extensive IP, Wireless, Digital & Softphone Desktop Productivity Gains
  • 14. Laying a Foundation for Growth Your Platform of Choice
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  • 23. Mitel and VMware Partnership Global Leader in Virtualization Solutions 85% overall market share 97% market share of F1000 40 countries with over 22,000 channel partners Joint solution release date: calendar Q1, 2010
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  • 30. Solutions Tailored to Fit Your Needs On-site Service & Support Need to work both inside, or outside of the corporate network (customer site, supplier office, warehouse) Office Administrator / Customer Service Multiple support roles, main customer service and access point to the business Constantly on the go, work 24x7, require immediate access to corporate, customer, supplier information Knowledge Worker / Manager Remote / Home Office Multi-tasking, work from home after hours to support global requirements. IT Manager Multiple technology hats – voice and data, requires easy to install and manage solutions, do more with less Senior Executive Sales Need to work both inside, or outside of the corporate network (customer site)
  • 31.
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  • 37. slide Mitel | Confidential
  • 39.
  • 40. Mitel Telecollaboration Solution Integrated video conferencing and collaboration Full HD solution Simple Quality Software-based Telecollaboration Software solution priced for all customers ROI Low bandwidth and high tolerance Network Optimization
  • 41.
  • 43. Leadership in Design and Functionality
  • 44.
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  • 54. Net Solutions, Managed Services and Partnerships
  • 55.
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  • 57. Consistent, Exceptional Customer Satisfaction Unparallel Customer Satisfaction Rate of 97%
  • 58.
  • 59. Strategic Partners Partner Focus HP ProCurve Best of breed network/voice offering Microsoft LCS to OCS to Exchange 2007 and beyond Sun Microsystems Desktop / Data Center virtualization VMWare Expansion of virtualization market
  • 61. Software centric HTML & Custom Apps The Market Leader The Customer Benefit Your choice of software – simplifying management/support Legacy Rescue UCAdvanced applications focus Industry specific IP Phone html applications IP enable outdated infrastructure without replacing any hardware Single portal to launch apps that fit differentiated users Strategic Partnerships Desktop & data center virtualization & OCS / Sametime integration
  • 62. Why Mitel? Our global customer base spans multiple industry sectors
  • 64. What CUSTOMERS are “Saying …” “ The Mitel solution is very flexible and provides us with the framework to deploy applications in the future..“ "We now deliver an exceptional service and have been able to expand by the planned 50% without it impacting on customer service.“ "The Mitel system has been in place for about two years - It just works.“ "We run a small but dynamic business, and Mitel's IP technology and Teleworker solution stretch across the globe with us." N. Mackrill CEO CommonTime S. Saunders, VP Corporate Operations Carlson Wagonlit Travel "We used to spend nearly $18,000 each quarter on service calls. With Mitel, we have even been able to scale back our IT support by one headcount due to the remote management features.“ S. Rigby Operations Director Broker Assistance Limited "This system is efficient, we get up to 90% of the calls to the right 'desk' with the correct record 'on-screen' as the calls are answered.“ M. Sharp Practice Manager Northgate Medical Centre C. Gibbons Information Systems Manager Appliance Smart D. Thomas IT Administrator Quirk Auto Dealers
  • 65. What CUSTOMERS are “Saying …” “ The rollout has been so successful in Europe that the Mitel product set has become our global standard.” "We chose Mitel to provide this new network because they offer a solution that allows us to reduce our operating costs and improve safety.“ “ Mitel rose above the competition with a solution that is scalable and cost-effective.“ “ Without Mitel’s thorough understanding of our needs, I’m not sure we would have seen this project to through to the end." S. Senicourt Director of Telecommunications Auchan G. Schrils, VP Technology and Services Intercontinental Hotels Group “ With Mitel’s IP Solution we have converged and future-proofed our voice and data networks, while delivering a wide range of hospitality-specific telephony features…” R. W. Runcie CIO CPS “ After careful analysis we new Mitel’s solution was the only one that could do the job.“ L. Johansson Manager of IP Telephony Services MedQuist N. Wright Telecommunications Manager SSA Global D. Zimmerman CIO Arby’s Restaurant Group, Inc.
  • 66. “ Mitel's attack into larger enterprise environments has yielded positive contact center results. The company reports that in FY 2009 (which ends June 30) they sold three times as many contact centers of over 150 seats as they did in FY 2008.” ~ Sheila McGee-Smith, McGee-Smith Analytics, No Jitter, The Mitel (Contact Center) Story June 29, 2009 "Mitel was the first to announce virtualizing real-time voice applications to leverage industry standard servers, based on its relationship with VMWare..“ ~ Blair Pleasant, COMMfusion, No Jitter - It's A Mad Mad Virtual World Oct 21, 2009 "A plethora of advanced UC and collaboration solutions offered by communication vendors are looking to address the same business needs and challenges. Yet, Mitel has remained at the forefront of technology innovation. …. the integration of video conferencing with collaboration (file sharing, etc.) is a valuable feature that provides users with a more comprehensive collaborative experience.“ ~ Elka Popova, Frost & Sullivan, Mitel Enhances it's UC and Collaboration Portfolio Sep 23, 2009 slide Mitel | Confidential
  • 67. "Mitel has a good vision of where it's going, and over time I think we'll see it play a much bigger role in the evolution of the telecom sector than Nortel.“ Zeus Kerravala, Yankee Group Mitel’s strengths in Internet Protocol telephony offer an opportunity to aim beyond small and midsize businesses to the large-business IP market. Gartner “ Given that UC has been central to Mitel’s value proposition for several years, while many segment competitors have only incorporated it into their positioning over the past 18 months, the business-driven benefits resulting from these applications remain key differentiators.” ~ Intellicom Analytics , July 2008 slide Mitel | Confidential
  • 68. Thank you Rylan Harris [email_address] 240-387-4559