Der Begriff Employee Experience ist in aller Munde. Doch was genau bedeutet das für Unternehmen? Welche Erwartungen haben die Mitarbeiter? Und wie können SAP SuccessFactors-Lösungen dabei unterstützen? Julia Dieter, HCM Solution Consultant, SAP

1. PUBLIC
Julia Dieter, SAP
29. Januar, 2020
Employee Experience
mit Qualtrics

2. 2PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

3. 3PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
“Always treat your employees
exactly as you want them to
treat your best customers.”
Stephen R. Covey

4. 4PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Employee
Experience
2X
the innovation
50%
higher customer satisfaction
25%
higher profits
Deloitte, Human Capital Trends 2019

5. 5PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
A Changing
World of Work
15 years to 4 years
Average tenure decline, with
millennials it’s even lower at 2.8
2M
U.S. employees quit every month
citing negative workplace experience
70%
Of millennials said they would quit due
to poor technology experiences

6. Make it Mine
What Makes a Great Day?
Learn Something New
Use My Strengths
Make an Impact
Feel Accomplished
Be Inspired
Make Progress
Collaborate

7. It’s time to move beyond traditional HCM
Human Experience Management
Better understand the individual.
Tailor the experience to who they are and how
they work within their organization

8. What are drivers for
Employee Experience?
Manager
Team
Company Culture
Technology
Workplace

9. EMPLOYEE EXPERIENCE
Learning
Recommendations
#employee’s
development
#mobile experience
INTERNAL© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ9

10. 10PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ
My Job Search
My Commute
My Vacation
My First Day
My Role Change
My Development My Performance
My Manager
My Workplace
My New Baby
INTERNAL© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ10
Moments That Matter

11. INTERNAL© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ11
LEARNING EXPERIENCE
Training Feedback
#employee insights

12. Thank you.