1. Mohd.Shabbir Khan
Mobile: +91 9590804172
E- Mail: shabbir.k1976@gmail.com
Supply Chain Management/ Stores & Warehouse/ Inventory Management/ Vendor Development
& Operation Management
PROFESSIONAL SNAPSHOT
o A dynamic professional with nearly 16 years of rich experience in CRM, Team Handling,
Warehouse Management, Vendor Management and Supply Chain Management in Logistics &
Cargo distribution.
o Currently associated as Operation Head- in Safexpress Pvt Ltd, Mysore Since 2013
o A keen planner & strategist with a track record of developing operational policies/ norms, systems &
controls, motivational schemes & customer service standards.
o Instrumental in devising strategies involving complete logistics and supply chain operations ensuring
seamless delivery of goods from one place to another.
o Extensive experience in development of strategies, encompassing vendor identification, development
and analytical assessment, to strengthen supply chain effectiveness.
o Expertise in effectively managing operations spanning requirement analysis, dispatch and liaison to
ensure on time achievement of organizational targets.
o Exceptional team building, organizational and analytical skills coupled with demonstrated
relationship management and communication abilities.
CAREER CONTOUR
Duration- 2013 Onwards as on Today
Company- Safexpress Pvt Ltd,Mysore, Designation- Operation Head
Key Responsibility Area
 Vendor Management
 Managing VMI & General Inventory
 Team Handling
 Admin Work
 Stock Controlling
 Inbound Customer meet
 Managing Escalations
 Working on Oracle
Duration- 2010 to 2013. Company- Safexpress Pvt Ltd,Patna, Designation- Ops Head
Key Responsibility Area
 Vendor Management
 Managing VMI & General Inventory
 Team Handling
 Admin Work
 Stock Controlling
 Inbound Customer meet
 Managing Escalations
 Working on Oracle

2. Duration- 2007 to 2010. Company- Safexpress Pvt Ltd,New Delhi, Designation- Transhipment
and Undelivered Management at Super Hub
Key Responsibility Area
 Coordinating with the Vendors and C/nee for the smooth deliveries.
 Monitoring Load factors, Data processing. Queries handling throughout the country for
Incoming and Outgoing load.
 Stock Management Undelivered and hold Consignment coordinating with the Consignor &
Consignee to get the Consignment cleared.
 Documents Audit for Sales tax Permit Required prior to movement of the Material for trouble
free Movement.
 Short/Excess Management and Waybill Audit
Duration- 2004 to 2007. Company- Safexpress Pvt Ltd,New Delhi, Designation-Delivery C.R.M and
Undelivered Management at Super Hub
Key Responsibility Area
 Supervising and managing the overall operation of Warehouse.
 Planning & Implementing new operation set-up as per customer SOP
 Ensuring 100% service level to customer and monitored daily in & out transaction of the entire
warehouse , Productivity calculation person wise, and efficiency.
 Maintaining perpetual stock on daily basis and ensured Physical & System stock tally.
 Recording weekly stock of warehouse and also taking initiative for the cost control of warehouse
expenses, transportation etc.
 Handling Demand draft c/nment (DOD), Delivery against c/nor copy Consignment (DACC)
Customer.
 Receiving inquiries/Complaints from customers providing them prompt feedback
 Analysis of data finding out variance, suggesting better solution to enhance client Relationship
 Receiving inquiries / complains form customers- providing them prompt feedback.
 Track & trace- electronically and physically.
 Relationship Management with Existing Customer & Vendors

Duration- 2000 to 2004. Company- Safexpress Pvt Ltd,New Delhi, Designation-C.R.M at Super Hub
Key Responsibility Areas
 Managing Inbound Customers Queries
 Key Account Handling(Modi X-Rox)
Since (Dec1998 to Apr 2000) M/S One O’ Clock Courier & Cargo Pvt. Ltd Executive Operation
(Delhi)
Key Deliverables
 Looking after all the activities of hub operation.
 Hand entire Air Cargo Operation (inbound and out bound)
 Inquiries / Complaint handling.
 Developing business from assigned territory.
 Track & trace electronically and physically.
Academic Qualification
Education Collage/institute University Majors
B.A Hons Muslim Minority College,Bhaglapur Tilka Manjhi University,Bhagalpur History
I.A Muslim Minority College,Bhaglapur Bihar Intermediate Council, Patna
Matric Muslim High School,Patna Bihar Examination Board Council,Pana

3. Notable Attainments
 Proficiently handled software like Oracle based Software Propel.
 Provided training and guided the warehouse team to achieve effective results and have better
client satisfaction.
 Efficiently increased the operational efficiency of all the activities of the warehouse with
minimum operational cost.
 Identified the locations for warehouse, carrying out site evaluation for identified locations.
 Negotiating with Consultant & landlords for finalization of commercials terms. (special
project)
 Heading Teams of 20 persons comprising of Warehouse Executive & Key account Executive
and 95 persons of operation team).
 Achieved Target defined by Company
 Selected as Ops Head Patna by Uddan Batch-2
Key Deliverables
 Looking after all the activities of hub operation.
 Hand entire Air Cargo Operation (inbound and out bound)
 Inquiries / Complaint handling.
 Developing business from assigned territory.
 Track & trace electronically and physically.
PERSONAL SNIPPETS
Date of Birth: 16-12-1976
Father’s Name Let, Abdul Nasir khan
Address: 199 DIC Lay Out,Hebbal Industrial Area,Mysore-570017
Languages Known: English, Hindi, Urdu.
Nationality Indian
Religion Islam
Marital Status Married
Blood Group O (Positive)
Passport# N73537415
Note- I hereby declare that, above said Information is correct to the best of my Information
Date-
Place-
Name-
Signature-