human resources management

6. Conditions That Affect The Possibility Of Decision Failure PepsiCo, Inc. serves consumers beverages and snack foods. Organizational Problem High Ambiguity Possibility of Failure Risk Uncertainty Low Certainty Programmed Nonprogrammed Decisions Decisions Problem Solution

11. Characteristics of Classical, Political, and Administrative Decision Making Models Classical Model Clear-cut problem and goals Condition of certainty Full information about alternatives and their outcomes Rational choice by individual for maximizing outcomes Administrative Model Vague problem and goals Condition of uncertainty Limited information about alternatives and their outcomes Satisficing choice for resolving problem using intuition Political Model Pluralistic; conflicting goals Condition of uncertainty/ambiguous information Bargaining and discussion among coalition members

12. Six Steps In Managerial Decision Making Process Decision-Making Process Recognition of Decision Requirement Diagnosis and Analysis of Cause Development of Alternatives Implementation of Chosen Alternative Evaluation and Feedback Selection of Alternative

17. New Approaches To Decision Making Engange in constructive conflict Build collective intuition Learn don’t punish Know when to bail Practice the Five Ways