1. The Federal Service Integrator
Presentation on re-use of government data,
authoritative sources, privacy and digital trust
Malik Weyns
Domain Manager for the Federal Service Integrator
FPS Policy and Support DG Simplification & Digitalisation
21 September 2023

2. Source: https://www.belgium.be/en/about_belgium

3. 581Communes
Sources: https://www.belgium.be/sites/default/files/Brochure_2022_Anglais_web.pdf &
https://www.belgium.be/fr/la_belgique/pouvoirs_publics/provinces & https://www.senate.be/doc/infofiches/structuurvanbelgie2docs.pdf
1. Antwerpen
2. Limburg
3. Oost-Vlaanderen
4. Vlaams-Brabant
5. West-Vlaanderen
6. Brabant wallon
7. Hainaut
8. Liège
9. Luxembourg
10. Namur 10Provinces
4. Flemish Community
5. French Community
6. German-speaking Community
3Communities 3Regions
1. Flemish Region
3. Walloon Region
2. Brussels-Capital Region
FederalGovernment

4. Created
by
Victoria_Regen
–
Pixabay.com
“Listen very
carefully,
I shall say this
only once”

5. As a key player in the federal administration, the FPS BOSA contributes to a modern
administration at the service of citizens and businesses.
Vision of the FPS Policy and Support ( BOSA)
We do this by working with our partners on:
• a forward-looking federal HR and well-being policy
• strengthening the administration as a digital pioneer
that earns and retains the trust of society
• shaping a federal administration that is accountable for
the quality of its public spending
Our ambition is to be a reliable, sustainable and people-
oriented organisation.

6. Values, strategic objectives & roles of the
DG Simplification & Digitalisation
DIGITAL STRATEGY
DIGITAL INTERACTIONS
CENTER OF EXCELLENCE
DIGITAL POLICY
RELATIONSHIPS & NETWORKS
SOCIAL SUPPORT
COLLABORATION REUSE
INNOVATION
OPERATIONAL EXCELLENCE
Cooperation
Client/user orientation
Respect
Responsibility
4
complementary
roles

7. Federal Service Integrator
your smart gateway to government data

8. Data exchange between government agencies and
through the network of public service integrators

9. Data exchange between government agencies and
through the network of public service integrators
Consumer
1
Consumer
2
Consumer
…
Provider
1
Provider
2
Provider
…
Consumer
1
Consumer
2
Consumer
…
Provider
1
Provider
2
Provider
…
Consumer
1
Consumer
2
Consumer
…
Provider
1
Provider
2
Provider
…
Federale
Dienstenintegrator
Intégrateur de
Services Fédéral
Consumer
1
Consumer
2
Consumer
…
Provider
1
Provider
2
Provider
…
DAB
Informatie
Vlaanderen
Consumer
1
Consumer
2
Consumer
…
Provider
1
Provider
2
Provider
…
Consumer
1
Consumer
2
Consumer
…
Provider
1
Provider
2
Provider
…
through the network of public service integrators

10. Data strategy vision
Context
>> data increase
>> new technologies
>> legal framework
>> public opinion
privacy <<
digital trust <<
security <<
Interoperability <<
Main focuses

11. • Provide maximum support for the re-use of government data by offering customer-
oriented services that provide as simple as possible, but also secure access to this data
with respect for the applicable regulations and with transparency to the data
managers and the natural and legal persons who are subject of the data.
• The Federal Service Integrator aims to realize this vision by:
• Unlocking and promoting authoritative sources
• Providing digital data exchange services and smart results
• Developing common standards with a great deal of attention to security and privacy
(GDPR)
• Supporting digital trust through transparency and user-focused service provision
• Promoting digital transformation by sharing best practices and tools
Data strategy vision
Data
Vision

12. The path to achieving our strategy
Data
Vision
Data Analysis
Road
Blocks
Planning
Presentation
Objectives
Datasets
• Re-use authoritative sources
• Data exchange services & smart results
• Common standards & best practices
• Security & privacy
• Digital trust: transparency & user-focus
• Populate catalogs
• Use standards
• Provide scalability
• Combine data
• Know the business
• Federal reference
• Easy to use
• Managing data
• Keep IT safe
• Future driven
• Automate processes
• Smoothen access
• Privacy by design
• Customer oriented
• Restructure data
• Lead by example
• Provide catalog
• Organize data events
• Be transparent
• Display monitoring
• Act Agile
• Align external milestones
• Empower gov. stakeholders
• Include private stakeholders
• Political landscape
• GDPR
• Silo thinking
• Complexity

13. Our strategy in short: challenges & opportunities
Data increase
• The never-before-seen data growth offers new opportunities for social and economic
value creation
New technologies
• New technologies are both driver of data explosion (IoT, 5G, social media) and
solutions to deal with it (AI, quantum, edge computing, solid)
Legal framework
• Legislation provides a framework for dealing in a responsible manner with big data
and creates confidence in a correct use of it
Public opinion
• Expecting simple and proactive public services
• Transparency on what data is used and why

14. Our strategy in short: approach
We’re unleashing government data
by
1/ Improving insight into the available government data
2/ Increasing the availability and reliability of government data
3/ Making access to government data as user-friendly as possible
4/ Maximizing the reuse of government data by facilitating smart data, processes and
results
5/ Increasing the focus on the exchange and reuse of private data sources, stimulating
the data economy
6/ Strengthening confidence in the correct use of government data

15. RRF-program
‘Unleashing
Government
Data’ (UGD)

16. What type of services can I turn to the
Federal Service Integrator for?
Registry of authentic sources
Practical guide & advice for setting up
an authentic resource
Service Catalogue with more than 400
webservices
Service Management Onboarding Automation (SMOA)
ICEG workgroup on standardisation
Verification
autorisation and / or guidance for application
Digital Asset Information Center
(DAIC)
PERSONDATA
OPENDATA
METADATA
Maintenance platforms for
secure data exchange
Organise synergy via Coordination
Committee of the Federal Service
Integrator (CoCoDI) + Consultation
committee of the service
integrators (OCDI)
Management portfolio OpenData sets
Privacy Audit Trail
(internal BOSA)
Support & reporting
Management and promotion of the Belgian
Interoperability Framework (Belgif)
GDPR registry
Private window on own
data and consultations
of own data (MyData)
OpenData taskforce
Smart Data Services
ACCESS
TO GOVERNMENTDATA

17. INSIGHT
into government data

18. RRF Unleashing Government Data
#SmartNation
Context
Presenting ‘Operation Transparency’
Citizen-oriented programme
Goals
• Give citizens greater transparency with regard to the personal data held
and processed within federal institutions
• Strengthen trust between citizens and the federal state
"Greater transparency for citizens regarding the management of their data by public authorities"
General Policy Note 2022

19. #SmartNation Transparency
Register of
Authoritative
sources
Register of
Processing
activities (GDPR)
Who consults
my data
MyData
4 milestones -> mydata.belgium.be
Contexte
Track 1 UGD Track 5 UGD
Presenting ‘Operation Transparency’
Application suite that provides an overview of data providers and use of the data
Contexte
Political
Technological
Social / Ethical
European
Context
Partners
FEDERAL AND PROGRAMMATIC PUBLIC SERVICES
PUBLIC INTEREST ENTITIES
SPECIAL CORPSES AND OTHER ORGANISATIONS
SCIENTIFIC INSTITUTIONS
SOCIAL SECURITY & E-HEALTH

20. 1/ Homepage mydata.belgium.be

21. 2/ Selection menu: Who consulted my data?/ Register of
authoritative sources / GDPR register

22. 2.2/ Screen for selecting the digital key: eID or itsme

23. 3/ Personal report: Who consulted my data?

24. What consultations do I find in my personal report ?
I used a government
application as a citizen
I was in contact with a (public)
service and the authorized
person did a search on my file
An authorised person has
carried out a search on my
data as part of their work
(OnlyOnce)

25. What consultations are not included in my personal
report ?
The following may not be
included : consultations as part of
a police or judicial investigation
The following cannot be
included : direct consultations
(i.e. those that do not transit via
BOSA's data services)

26. DISCLOSURE
of government data

27. Data manager Administrator
Authoritative source
Technical
Administrator
Authoritative source
Initiators
Users Committee
Users Requests
Authoritative
source
(technical
operator)
Management service
Generic governance model for authoritative sources

28. Basic principles for an authoritative source (AS):
▪ Service provider retains ownership of the AS and sets rules
▪ Access requires authorisation for finality & proportionality
▪ Privacy Audit trail = balancing act between control & privacy
Generic governance model for authoritative sources

29. Privacy Audit Trail
Consumer Response
Provider Request
✓ Who requests
✓ About Whom
✓ Which finality
✓ Consumer requestID
✓ Timestamp consumer request
✓ Request
✓ Consumer / Provider
✓ Consumer requestID
✓ Provider requestID
✓ Finality
✓ Timestamps
✓ Integrator
✓ Provider requestID
✓ Timestamp
✓ Response
Audit Trail Consumer Audit Trail Integrator Audit Trail Provider
Consumer
App
Consumer
Service
Provider
Service
Provider Response
Consumer Request
Circle of Trust
➢ Consumer ➢ Service
Integrator
➢ Authoritative
Source

30. ACCESS
to government data

31. Re-use of building blocks of the Federal Service Integrator
Advantages for data consumers & providers
Data consumers:
▪ Simplification and standardization
▪ Single point of contact / unique
governance model (SLA)
▪ One connection & type of security
▪ Integration in their own application
possible
▪ Combination of data is possible
▪ Connection with other integrators
for data from regions
Data providers:
▪ Generic governance model for accessing
and managing authentic sources
▪ Automation process through
combination of the various building
blocks offered
▪ Separation of technical and content
management
▪ Assistance and advice with disclosure of
data sources

32. Available data services families
NL: http://dtservices.bosa.be/nl/services/fsb & FR: http://dtservices.bosa.be/fr/services/fsb

33. Key figures Federal Service Integrator
Number of messages exchanged through the Federal Service Integrator
Messages from consumers using the Federal Service Integrator (%) Distribution of messages across authentic sources (%)

34. As a citizen, what do I stand to gain from the
services of the Federal Service Integrator?

35. Contact
• Digital components and platforms of the Federal
Public Service Strategy and Support (FR or NL)
https://bosa.belgium.be/fr/themes/administration-
numerique/composants-et-plateformes-numeriques
• Federal Service Integrator services portfolio (FR or NL)
http://dtservices.bosa.be/fr/services/fsb
• Open data portal (EN)
https://data.gov.be/en
• Belgian interoperability framework portal (Belgif) (EN)
https://www.belgif.be/index.en.html
• Practical guide and register of Authentic Sources (FR
or NL)
https://bosa.belgium.be/fr/themes/administration-
numerique/composants-et-plateformes-
numeriques/sources-authentiques
• MyData / GDPR register & AS (FR or NL)
https://mydata.belgium.be/fr
BOSA SD Support
Servicedesk.DTO@bosa.fgov.be
https://dtservices.bosa.be/nl/Contact
(FR or NL)
&
info