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Introduction to Data.comEnterprise SolutionsShaun Flaherty Ben MetcalfeAccount Executive Sales Engineer Jamie Domenici Director, Marketing
Two Ways to Ask Questions Questions Box on Webinar OR Twitter hashtag #futureofbusinessdata
Safe HarborSafe harbor statement under the Private Securities Litigation Reform Act of 1995:This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any suchuncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differmaterially from the results expressed or implied by the forward-looking statements we make. All statements other thanstatements of historical fact could be deemed forward-looking, including any projections of product or service availability,subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans ofmanagement for future operations, statements of belief, any statements concerning new, planned, or upgraded servicesor technology developments and customer contracts or use of our services.The risks and uncertainties referred to above include – but are not limited to – risks associated with developing anddelivering new functionality for our service, new products and services, our new business model, our past operatinglosses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting,breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possiblemergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability toexpand, retain, and motivate our employees and manage our growth, new releases of our service and successfulcustomer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to largerenterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc.is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2011. This documents andothers containing important disclosures are available on the SEC Filings section of the Investor Information section of ourWeb site.Any unreleased services or features referenced in this or other presentations, press releases or public statements are notcurrently available and may not be delivered on time or at all. Customers who purchase our services should make thepurchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation anddoes not intend to update these forward-looking statements.
Data.com is Salesforce.com’s Fastest Growing Business Market Leadership Customer Success Customer Growth Contributor Growth Winner for “Best Online Model of Directory and Business Excellence Leads Service” Magic Quadrant for Customer Service Call Centers Michael Rogan Business Intelligence Lead Sales & Customer Rising Star Solutions Award Technology Partner of the Year
Announcing Data.com:The Most Complete Source of Accurate Business Data Companies People
Data.com Contact Community: The Fastest GrowingBusiness Contact Database Accurate Contact Data 30 million crowd-sourced contacts 1 million new contacts a month Socially Powered by the Crowd 2 million community members 40% sharing by corporate customers •! Target with a Broad Range of Titles •! Take Action with Real-Time Updates
Data.com Contacts Community:Policed in four environments 40% of customers share their data 2.0 Million+ members Users can flag bad data1.2 Million updates per month
The Analysts Agree Data.com Contacts are MoreAccurate Jigsaw has extremely high Jigsaw customers found the accuracy rates and accuracy of contact completeness of information was 10 to 40 information, as compared percent better than with our other business traditional data sources. contact data providers.
D&B: The Leader in Accurate Company Data Accurate Company Data 200 million company records 90+ unique elds of information Leading the Industry for Decades 170 years of business insight •! Segment with Accurate Company Data •! Prepare with In-Depth Research •! Penetrate and Increase Up-Sell and Cross-Sell with Family Trees
Data.com Automatic Data Enhancements from the Cloud Account Data Today •! 4 Million Company Profiles •! 80% NA Data •! 12 fields of data Account Data with Automatic D&B Integration in Fall 2011 •! 200 Million Company Profiles •! 200+ Countries & Territories •! 12+ fields of data standard •! Upgrade options for more fields
What we Sell Today Data.com Data.com Data.com Lists Corporate Clean•! Targeted Lists from •! Unlimited Account Viewing •! List Cleaning Jigsaw.com •! Master File Creation •! Unlimited Contact Viewing•! Real-time online creation •! Duplicate data flagging•! Custom with your criteria •! Real-time Data Cleanse •! Fill in missing information•! Delivered online or via FTP •! Integrated into Salesforce •! Increase CRM adoption•! Access to Full Database
Data.com for SalesforceAccurate Business Data in One ClickBuild Accurate Territory Plans180 Million accurate company records withemployee size, revenue and industryInstantly Contact Decision MakersLive feed of 30 Million complete business contactswith broad titles to reach deeper into accountsFind Influencers Faster36,000 contacts added daily by 2 million usersWorld’s first integrated DatabaseFind new contacts right from within your CRM
Data.com CleanThe Power of Accurate Business Data Create Actionable Contact Records Append missing data to transform incomplete records Save Money, Eliminate Waste Identify dead and duplicate data Improve Productivity Shorten sales cycles and jump-start CRM adoption Clean
Data.com ListsTargeted Data to Shorten Sales Cycles Build Better Marketing Campaigns Custom Build Contact Lists Prospect Faster Instant Access to the Contacts Sales Needs Full File Access Unlimited Usage of Our Complete File