Sally Nork Herod is seeking a long-term position that allows growth. She has over 20 years of experience in office and human resources management. Her experience includes managing facilities and staff for various companies. She is proficient in Microsoft Office programs and has experience preparing reports and presentations.

1. SALLY NORK HEROD
43186 Oakway Court
Leonardtown, Maryland 20650
sallyn911@gmail.com
(240) 348-1331 Home
(410) 336-2998 Cell
PROFESSIONAL SUMMARY
Extensive experience in Office and Human Resources Management. Proven success working with all levels of management and staff
of Fortune 500 companies. Seeking to join a company with opportunity for long-term employment and growth.
CORE COMPETENCIES
+ Leadership + Confidentiality
+ Employee Relations + Training
+ Workforce Management + Reporting
+ Performance Management + Data Analysis
PROFESSIONAL EXPERIENCE
CBRE GLOBAL SERVICES/BOOZ ALLEN HAMILTON ACCOUNT, Lexington Park, Maryland 2013-2014
Facilities Management Team, Receptionist
Began as Manpower temporary employee, hired by CBRE.
Maintained high level of confidentiality, integrity and professionalism.
Interacted daily with Executives, Principals, senior staff and high ranking government and military officials. Provided immediate
response to client requests. Ensured confidentiality of sensitive and classified materials.
Point of Contact for Property Management and building maintenance. Anticipated and controlled necessary course of action in
absence of Facilities Manager. Exercised independent judgment and initiative.
Appointed to attend corporate classes and trainings to provide and present minutes and reports in documents, spreadsheets and
PowerPoint presentations.
Scheduled, managed and prioritized eight conference rooms in two buildings for more than 300 Executives, Principals and staff
located in numerous locations. Directed Business Services Coordinator with conference room diagrams and setups. Scheduled and
supported Video teleconferencing (VTC) connectivity.
Logged and signed out loaner laptops. Maintained loaner laptop inventory.
Completed and submitted daily and monthly site inspection reports. Contacted Facilities and Property Management as necessary.
Distributed correspondence and circulated information to clients as needed.
Processed visitor identification and assigned appropriate visitor, employee and foreign badges in accordance with company policies
and procedures.
Received large volume of incoming calls. Produced daily outgoing interoffice, Federal Express and UPS mail and shipments.
MANPOWER, Waldorf, Maryland March 2013-Present
Various temporary professional positions. Repeatedly requested for professional assignments with corporations including Booz Allen
Hamilton, Imagine One Technology, Calvert Memorial Hospital, NEANY, St. Mary’s County Government.
PORSCHE CLUB OF AMERICA (PCA)
Registrar, Potomac Region 2006-Present
Serving largest region (2300 members) of National non-profit organization. Registrar for Drivers Education and Performance Driving
Clinic, a program with an annual operating budget in excess of $400,000. Volunteer hours devoted to register and manage 140+
drivers per event, for 17 annual events. Complete all pre-event work, including maintaining constant communication with members,
Committees and Board of Directors. Manage all on-site work, including developing training programs for volunteers for each event.
Conduct on-site training for myriad of volunteers.
Actively involved in day-to-day operations and provided support in various volunteer positions. 2000-2006

2. Sally Nork Herod
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THREE NOTCH VETERINARY HOSPITAL/PARK VETERINARY CLINIC, California, Maryland 2006-2010
Client Service Assistant, Front Office, Three Notch Veterinary Hospital (2009-2010)
Provided highest standard of client relations and patient services for busy veterinary hospital. Managed appointment calendar and
scheduling for seven veterinarians and thirteen technicians for two hospitals. Maintained and updated confidential client and patient
files and database.
Client Service Assistant, Front Office, Park Veterinary Clinic (2006-2009)
Sole administrator in front office of Three Notch Veterinary Hospital’s satellite veterinary clinic. Prepared daily, weekly and monthly
financial and client reports, as well as daily, weekly and monthly reconciliations. Created, maintained and updated client and patient
files and database. Responsible for daily billing, over-the-counter sales, and bank deposits. Highly effective in building and
maintaining high standard of client and employee relations.
RANDSTAD NORTH AMERICA, Towson, Maryland 2000-2002
On-Site Human Resources Manager, Farmers & Zurich Insurance
Established and managed satellite office for employer’s largest national client. Planned and directed configuration and setup of
office. As manager and sole administrator, responsible for recruiting, interviewing, pre-hire screening and testing, hiring, training,
managing, and weekly payroll of 113 salaried and hourly administrative and clerical employees. Wrote and placed advertisements
and job postings. Administered pre-employment drug screens and tests in compliance with policies and procedures. Conducted
new-employee orientations. Prepared and distributed employee handbooks and policies and procedures manual in compliance with
state and federal employment regulations. Maintained employee database and confidential files and reports. Provided employee
counseling and exit interviews. Recommended and supported salary increases, bonuses and promotions. Created and maintained
weekly and monthly quality assurance records, performance and attendance reports, oral and written weekly and monthly
financial and productivity reports. Evaluated reports in relation to established goals and made recommendations to insure
compliance and improvement. Facilitated and participated in management and administrative staff meetings.
Representative for unemployment claims, hearings and appeals. Ordered and maintained all office supplies and equipment.
Provided constant open-door policy. Maintained and supported open and positive communications with employees and client.
REMEDY INTELLIGENT STAFFING, Atlanta, Georgia 1998-2000
On-Site Human Resources Manager, GE Capital
Manager of on-site Human Resource office for client GE Capital’s regional payment processing center. Responsible for recruiting,
interviewing, hiring and managing 79 clerical and data processing employees. Verified timesheets, entered payroll data, conducted
performance evaluations, recommended promotions and salary increases, ordered supplies.
NPS OF ATLANTA, Atlanta, Georgia 1996-1998
On-Site Human Resources Manager, Bank of America
Assisted with interviewing, hiring, orientation and management of Finance and Accounting hourly employees for IRS payment
processing center. Conducted required background and credit checks.
PEACHTREE STREET LIMITED, Atlanta, Georgia 1994-1996
Olympic Recruiting and Sales Coordinator
Contract Manager for recruiting staff for 1996 Atlanta Summer Olympic Games. Recruited, hired and arranged transportation and
housing for 50 temporary employees from colleges and ROTC organizations in several states from Georgia to Indiana. Assisted
Olympic Sales Director with booking corporate and individual hospitality suites and parties.
CABLE NEWS NETWORK, INTERNATIONAL HEADQUARTERS, Atlanta, Georgia 1986-1994
Associate Producer, CNN International (1992-1994)
Floating Associate Producer/Production Assistant, CNN (1988-1992)
Library Assistant, CNN (1986-1988)
Microsoft Outlook, Office, Word, Excel
EDUCATION
Regis College, Weston, Massachusetts
Bachelor of Arts, English and Communications