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Andy Didyk
VP, Account Services & Strategy
Ntara
November 15, 2017
ACCESSIBILITY FIRST IS THE NEW
MOBILE-FIRST
LISE PACE’S STORY
1. https://www.cdc.gov/nchs/fastats/disability.htm
2. https://nfb.org/fact-sheet-blindness-and-low-vision
3. https://mangomattermedia.com/web-design/ensure-accessibility-every-online-audience/
4. www.huffingtonpost.co.uk/damiano-la-rocca/website-accessibility_b_9931304.html
Americans are
blind or visually
impaired1
22.9
MILLION
About
Americans with a
hearing
impairment are
active online3
7.6 MILLION
At least
of blind or visually
impaired
consumers in the
next 30 years2
DOUBLING
We will see a
of websites did
not meet basic
accessibility
standards4
70%
In 2015
Listen to your site.
THE NON-VISUAL WEB
SCREEN READERS
JAWS is the most popular screen reading
software in the world. It’s a Microsoft
software that provides text-to-speech
translation or a Braille display.
View Details
Sign In
Cart
View Details
Find a Store
Search
Dog
Cat
Fish
Bird
Reptile
Small Pet
Pharmacy
Sale
Shop Now
Shop Now
Shop Now
Shop Now
Shop Now
View Details
View Details
View Details
Food
Treats
Supplies
See More
Food & Treats
Litter
Supplies
See More
Food & Care
Supplies
Life Fish
See More
Food & Treats
Supplies
Live Birds
See More
Habitats
Supplies
Live Reptiles
See More
Food & Treats
Supplies
Live Small Pets
See More
Learn More
Submit
Submit
Learn More
Contact Us
Pet Services
Careers
Help Center
About Us
Email Sign-Up
Store Locator
Site Map
Privacy Policy
Terms of Use
1.0 UTILITY
Sign In Cart Find a Store Search
2.0 PROMOTIONS
3.0 MAIN
NAVIGATION
4.0 BANNERS
5.0 CATEGORIES
6.0 FOOTER
Contact Us Pet Services Careers Help Center About Us Email Sign-
Up Store Locator Site Map Privacy Policy Terms of Use
Food Treats Supplies More Dog Products
5.1 DOG
Food & Treats Litter Supplies More Cat Products
5.2 CAT
Food & Care Supplies Live Fish More Fish Products
5.3 FISH
Food & Treats Supplies Live Birds More Bird Products
5.4 BIRD
Food & Care Supplies Live Fish More Fish Products
5.5 REPTILE
Food & Treats Supplies Live Birds More Small Pet Products
5.6 SMALL PET
Shop Dogs Shop Cats Shop Food Shop Treats Shop Supplies
Dog Cat Fish Bird Reptile Small Pet Pharmacy Sale
Free Shipping Promo Details
WHAT DOES THIS MEAN FOR
YOU?
ACCESSIBILITY CAN BE PROFITABLE
annual ROI
£13 MILLION
boost in traffic
30%
NON-COMPLIANCE CAN BE LITIGIOUS
Lawsuits
250+
“Winn-Dixie has presented no
evidence to establish that it would
be unduly burdensome to make
its website accessible to visually
impaired individuals.
To the contrary, its corporate
representative unequivocally
testified that modifying the
website to make it accessible to
the visual impaired was feasible.”
N. Scola, Jr., United States District Judge in Gil v. Winn-Dixie
Welcome to the new normal.
ACCESSIBILITY-FIRST IS THE NEW
“MOBILE-FIRST”
The Web Content
Accessibility
Guidelines (WCAG) are part
of a series of web
accessibility guidelines
published by the Web
Accessibility Initiative (WAI)
of the World Wide Web
Consortium (W3C), the main
international standards
organization for the
Internet.
PRINCIPLES OF ACCESSIBILITY (P.O.U.R.)
Provide text alternatives for non-text content.
Provide captions and other alternatives for multimedia.
Create content that can be presented in different ways,
including by assistive technologies, without losing
meaning.
Make it easier for users to see and hear content.
Perceivable
PRINCIPLES OF ACCESSIBILITY (P.O.U.R.)
Make all functionality available from a keyboard.
Give users enough time to read and use content.
Do not use content that causes seizures.
Help users navigate and find content.
Operable
PRINCIPLES OF ACCESSIBILITY (P.O.U.R.)
Make text readable and understandable.
Make content appear and operate in
predictable ways.
Help users avoid and correct mistakes.
Understandable
PRINCIPLES OF ACCESSIBILITY (P.O.U.R.)
Maximize compatibility with current and future
user tools.
Robust
WCAG LEVELS OF ACCESSIBILITY
Content structure that is logical and easy-to-follow by
screen readers
Consistent metadata, including alt image tags
Content that tells an easy-to-follow story, free of jargon
and unrelated images
Avoid “read more” and “click this link” in favor of more
specific, descriptive calls to action
LEVEL A
Websites MUST support this
tier of accessibility
WCAG LEVELS OF ACCESSIBILITY
No highly visual elements
No carousels/sliders
No auto play video and audio (without subtitles)
No text embedded in images
No features that are initially hidden on a page
No labor-intensive UX
LEVEL
AAWebsites SHOULD support
this tier of accessibility
WCAG LEVELS OF ACCESSIBILITY
Custom code written specifically for users who are Blind
or Visually Impaired
Captions or voiceovers on videos
LEVEL AAA
Websites MAY support this
tier of accessibility
HOW DO YOU GET STARTED?
Requires technological expertise
Requires organizational commitment
Requires a governance plan
Requires education
Get Started: Ntara.com/Accessibility
Get Started: WAVE Plugin for Chrome
Visit: EnvisionUS.com
Visit: Bosma.org
Thank you.

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Accessibility First is the new Mobile First

  • 1. Andy Didyk VP, Account Services & Strategy Ntara November 15, 2017 ACCESSIBILITY FIRST IS THE NEW MOBILE-FIRST
  • 3. 1. https://www.cdc.gov/nchs/fastats/disability.htm 2. https://nfb.org/fact-sheet-blindness-and-low-vision 3. https://mangomattermedia.com/web-design/ensure-accessibility-every-online-audience/ 4. www.huffingtonpost.co.uk/damiano-la-rocca/website-accessibility_b_9931304.html Americans are blind or visually impaired1 22.9 MILLION About Americans with a hearing impairment are active online3 7.6 MILLION At least of blind or visually impaired consumers in the next 30 years2 DOUBLING We will see a of websites did not meet basic accessibility standards4 70% In 2015
  • 4.
  • 5. Listen to your site. THE NON-VISUAL WEB
  • 6. SCREEN READERS JAWS is the most popular screen reading software in the world. It’s a Microsoft software that provides text-to-speech translation or a Braille display.
  • 7. View Details Sign In Cart View Details Find a Store Search Dog Cat Fish Bird Reptile Small Pet Pharmacy Sale Shop Now Shop Now Shop Now Shop Now Shop Now View Details View Details View Details Food Treats Supplies See More Food & Treats Litter Supplies See More Food & Care Supplies Life Fish See More Food & Treats Supplies Live Birds See More Habitats Supplies Live Reptiles See More Food & Treats Supplies Live Small Pets See More Learn More Submit Submit Learn More Contact Us Pet Services Careers Help Center About Us Email Sign-Up Store Locator Site Map Privacy Policy Terms of Use
  • 8. 1.0 UTILITY Sign In Cart Find a Store Search 2.0 PROMOTIONS 3.0 MAIN NAVIGATION 4.0 BANNERS 5.0 CATEGORIES 6.0 FOOTER Contact Us Pet Services Careers Help Center About Us Email Sign- Up Store Locator Site Map Privacy Policy Terms of Use Food Treats Supplies More Dog Products 5.1 DOG Food & Treats Litter Supplies More Cat Products 5.2 CAT Food & Care Supplies Live Fish More Fish Products 5.3 FISH Food & Treats Supplies Live Birds More Bird Products 5.4 BIRD Food & Care Supplies Live Fish More Fish Products 5.5 REPTILE Food & Treats Supplies Live Birds More Small Pet Products 5.6 SMALL PET Shop Dogs Shop Cats Shop Food Shop Treats Shop Supplies Dog Cat Fish Bird Reptile Small Pet Pharmacy Sale Free Shipping Promo Details
  • 9. WHAT DOES THIS MEAN FOR YOU?
  • 10. ACCESSIBILITY CAN BE PROFITABLE annual ROI £13 MILLION boost in traffic 30%
  • 11. NON-COMPLIANCE CAN BE LITIGIOUS Lawsuits 250+
  • 12. “Winn-Dixie has presented no evidence to establish that it would be unduly burdensome to make its website accessible to visually impaired individuals. To the contrary, its corporate representative unequivocally testified that modifying the website to make it accessible to the visual impaired was feasible.” N. Scola, Jr., United States District Judge in Gil v. Winn-Dixie
  • 13. Welcome to the new normal. ACCESSIBILITY-FIRST IS THE NEW “MOBILE-FIRST”
  • 14. The Web Content Accessibility Guidelines (WCAG) are part of a series of web accessibility guidelines published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C), the main international standards organization for the Internet.
  • 15. PRINCIPLES OF ACCESSIBILITY (P.O.U.R.) Provide text alternatives for non-text content. Provide captions and other alternatives for multimedia. Create content that can be presented in different ways, including by assistive technologies, without losing meaning. Make it easier for users to see and hear content. Perceivable
  • 16. PRINCIPLES OF ACCESSIBILITY (P.O.U.R.) Make all functionality available from a keyboard. Give users enough time to read and use content. Do not use content that causes seizures. Help users navigate and find content. Operable
  • 17. PRINCIPLES OF ACCESSIBILITY (P.O.U.R.) Make text readable and understandable. Make content appear and operate in predictable ways. Help users avoid and correct mistakes. Understandable
  • 18. PRINCIPLES OF ACCESSIBILITY (P.O.U.R.) Maximize compatibility with current and future user tools. Robust
  • 19. WCAG LEVELS OF ACCESSIBILITY Content structure that is logical and easy-to-follow by screen readers Consistent metadata, including alt image tags Content that tells an easy-to-follow story, free of jargon and unrelated images Avoid “read more” and “click this link” in favor of more specific, descriptive calls to action LEVEL A Websites MUST support this tier of accessibility
  • 20. WCAG LEVELS OF ACCESSIBILITY No highly visual elements No carousels/sliders No auto play video and audio (without subtitles) No text embedded in images No features that are initially hidden on a page No labor-intensive UX LEVEL AAWebsites SHOULD support this tier of accessibility
  • 21. WCAG LEVELS OF ACCESSIBILITY Custom code written specifically for users who are Blind or Visually Impaired Captions or voiceovers on videos LEVEL AAA Websites MAY support this tier of accessibility
  • 22. HOW DO YOU GET STARTED?
  • 23. Requires technological expertise Requires organizational commitment Requires a governance plan Requires education
  • 25. Get Started: WAVE Plugin for Chrome
  • 28.

Notas del editor

  1. Back story Career was in banking and finance. Went to college after high school. Got married, had son. Worked at bank as a teller, making way from customer service rep - was working toward management when diagnosed. Would be driving to work and would seem as if things would pop out of nowhere in front of me - thought needed glasses. Favorite musical artists: Pink, Journey, Wings and ’80s pop.   Diagnosis Went to vision center, doctor said had retinitis pigmentosa – I said well, ok, let's go get some glasses. He said no you don't understand, you'll go blind in your lifetime. It was a devastating diagnosis - since it was degenerative disease, I didn't leave the doctor with any less vision that day but certainly a jarring diagnosis. True to form, I continued to work and raise son and be half of a marriage. Depression As time went on, vision continued to go. About 13 years later was the highlight of career. I was managing the credit union branch, but no longer had enough vision to do my job. So I stopped working and went on social security disability. Iwent from normal life, American dream. Then my vision left and what do I do now? I stayed home for about 8 years. My son was still 5th grade, husband was pursuing business. Staying home worked well but I was so intrinsically wired to work that I had to get out. I was continuing to lose vision, was barely getting out of my pajamas, was significantly depressed, then marriage ended. It was a very difficult time, really had no understanding of how to go on.
  2. These are against large companies and small companies alike. Target and Bank of America were first targets due to the use of their websites being strongly associated with the brick and mortar locations. Reebok’s “cutting edge” designs made the site (probably unintentionally) completely inaccessible. And Panera dumped $42M into a digital, tablet-based ordering system that had zero provisions for people with disabilities. They even are going after the good guys, like the ACS and many local governments. Many of the cases are being prosecuted by the DOJ and not plaintiffs looking to make a point.
  3. How Lise’s performing (position with Bosma, better job than I do) Now on executive leadership team and executive director of marketing. I couldn't do banking job because technology wasn't available - with training and technology, have been able to progress. Pace oversees all communication, advertising, public policy and public relations efforts for the organization. The great work Bosma and Envision do They found a way to use the way to help people who are BVI to have productive, amazing lives We should do that too We are all Lise. We’re a moment away from our lives completely changing.