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Management chapter 02.docx
1. CHAPTER 02 DECISION MAKING
PROBLEMSOLVING:
1. Define the problem
2. Look at the problem from different perspectives and generate multiple solutions
3. Evaluate the ideas or possible solutions
4. Implement your solution
5. Re-examine your solution
*Decision makingis the essence of management, it’s what managers do or try to avoid and all managers would like
to make good decision becausethey are judged on the outcomes of those decisions*
2.1 The Decision making process
Decision: