SCOTT M. FENNELL

(540) 760 - 8014
sfennell@outlook.com
Linkedin.com/in/smfennell
P R O F E S S I O N A L E X P E R I E N C E
HumanTouch McLean, Virginia
Information Technology Capability Manager January 2014 - Present
Selected by the Vice President and Chief Visionary Officer to provide the executive oversight, control,
and management of a $4.3M contract.
• Develop, manage, and support IT-related services for multi-million dollar client projects, providing
IT and service capabilities to support clients’ business needs
• Lead a diverse team of Business Analysts, Subject Matter Experts, Contractors, Financial Analysts,
Enterprise Architects, Software Developers, Acquisition Specialists, and other IT professionals,
assessing talents and capabilities for placing in best-fit positions and situations for various client projects
• Communicate and coordinate with Executive Leadership to plan and present solutions for new
systems and applications, generating project schedules, deliverables, and budgets
• Create and deliver project deliverables, including enterprise architecture, wall charts, presentations,
executive summary, intellectual capital, and market studies
Selected Achievements:
vvvProvide all aspects of a $2.2M contract for Marine Corps Manpower & Reserve Affairs Information
vvvTechnology Enterprise Roadmap (ITER) and a $2.1M contract for Marine Corp Recruiting Command
vvvITER
vvvDesign and implement a prioritization framework for Manpower & Reserve Affairs to effectively
vvvmanage changing priorities and constraints while maintaining flexibility for strategic direction to align
vvvpeople, processes, and technology
vvvSelected by the Vice President of Operations and the client to represent the company in front of a
vvvpanel of experts for a $500M contract with the U.S. Census Bureau
Booz Allen Hamilton Washington, D.C.
Associate and Cloud SME August 2012 - January 2014
Recruited as the Subject Matter Expert to lead the deployment of a cloud services solution for a
Department of Energy client.
• Collaborated on the response to a General Services Administration (GSA) Request for Information
(RFI) on the feasibility of creating a brokerage model for implementing cloud services across the
federal government to support the cloud first policy
Selected Achievements:
vvvDeveloped and managed strategic direction of the deployment of Microsoft’s cloud solution Office
365 to improve quality and business performance of clients’ operations
• Migrated GroupWise email system to Office 365, assessed network infrastructure, and
implemented mobile device strategies for accessing cloud services
vvvDesigned overall server infrastructure on a data loss prevention security assessment for a federal
vvvenergy organization
• Infrastructure solutions included cloud computing platform, databases, Windows OS, Microsoft
SharePoint, Active Directory Infrastructure, and file & print, desktop, and email solutions
vvvProvided program and risk management for the enrollment and eligibility function for the Center for
vvvMedicare & Medicaid Services in support of the Affordable Care Act
• Created and maintained process diagrams used to develop CMS exchange interfaces
Access Systems, Inc. Reston, Virginia
Director of Information Technology July 2008 - August 2012
Complete oversight for a 4-site, 300-employee organization, managing the performance and
maintenance of the network/server infrastructure to include telephony, client systems, and varied
software applications.
• Managed IT team of 7 staff members, monitoring performance to ensure project requirements were
completed on time, within budget, and to the highest standards of qualities
C O R E E X P E R T I S E
• Project Management
• Leadership
• Business Value Realization
• Business Process Modeling
• C-Suite Executive Relationships
• Technical Writing
• Proposals & Presentations
• Business Development
• ISO/CMMI/ITIL
• System Design
• Cloud Services
• Enterprise Architecture
• Business Continuity
• Budget Management
• Cross-Functional Collaboration
Scott M.
Fennell
S E N I O R I T E X E C U T I V E / P R O G R A M D I R E C T O R
IT Project Management, Operations, Development, & Analysis
Results-driven IT Executive with 20+ years of experience leading and designing exceptional IT solutions,
blending IT expertise with a business mindset to drive critical initiatives aligned with multiple business
lines’ objectives. Analytical and fact-based decision maker with a mature management and hands-on
process style to create high-performance, motivated teams, rallying people with varied backgrounds
and skill sets around common goals and strategies to successfully achieve project results that enhance
the company’s mission. Excellent interpersonal and communication skills to collaborate on
cross-functional executive teams, clearly presenting technical strategies, specifications, and updates
to non-technical stakeholders.
COLLABO
RATIVE C
OMMITTED
CREATIVE
C O N T A C T
Page 1 of 2
L E T ’ S C O N N E C T !
Scan below to connect on LinkedIn!
Scott M.
Fennell
(540) 760 - 8014
sfennell@outlook.com
Linkedin.com/in/smfennell
C E R T I F I C A T I O N S
• Microsoft Certified Professional
Windows 2008 and 2003
• CompTIA A+
• MCSE Windows NT 4.0
• VMWare Administration
P R O F E S S I O N A L E X P E R I E N C E (continued)
• Monitored LAN and WAN for all sites using Juniper and Cisco switches, routers, VPN, and firewalls
• Created and implemented a corporate disaster recovery/business continuity plan with emergency
response actions that proved to be very successful during an earthquake in September 2011
• Communicated and collaborated with Project Leads in developing proposals for potential
government projects, providing solution design, documentation, editing, review, and pricing
Selected Achievements:Successfully managed the IT department’s implementation of ISO9000, ISO20K, ITIL v3 and CMMI Services Level 3 processes and procedures
Increased overall network uptime from 88% to 99.9% by implementing rigorous processes and improving IT service-level agreements through negotiations with vendors and solution providers
vvvSuccessfully managed the IT department’s implementation of ISO9000, ISO20K, ITIL v3 and CMMI
vvvServices Level 3 processes and procedures
vvvIncreased overall network uptime from 88% to 99.9% by implementing rigorous processes and
vvvimproving IT service-level agreements through negotiations with vendors and solution providers
vvvDesigned and installed new network infrastructure in support of various Marine Corps initiatives,
vvvincluding 40 servers and multiple network components—firewalls, SSLVPN, and Layer 3 switches
• Infrastructure solution included VMWare ESX Server, Microsoft Server 2008 Active Directory
Services, and iSCSI storage area network
vvv$300,000 in company savings by proposing and implementing a cloud computing topology that
vvvmoved the entire network into a collocation facility and all email and SharePoint functionalities to
vvvMS Office 365
vvvTripled existing bandwidth and enhanced the growth and management of IT upgrades and functions
vvvby reengineering the network topology to replace existing network devices with new switches & routers
vvvDeveloped and implemented telecommuting strategy using green solutions that allowed key staff
vvvmembers to work remotely, partnering with the Commonwealth of Virginia and the Telework! VA
vvvprogram, which generated $35,000 in state funds for Access
Pembrooke Occupational Health Richmond, Virginia
Infrastructure Manager July 2007 - July 2008
• Managed 2 offices with 100 employees using 40+ servers and 100 client workstations and notebooks
and supervised 2 computer specialists
• Developed and executed strategies to maintain and improve the performance of the enterprise
server infrastructure, network operations center, and service desk
Selected Achievements:
vvvDeployed a clustered 2-node VMware ESX Server 3.5 infrastructure hosting 30 virtual servers
vvvUpgraded and replaced company’s network devices, moving from HP and Dell switches to a true
vvvrouted environment using Cisco switches, routers, and firewalls
vvvPlanned and installed SharePoint Portal Server 2007 for document management and team sites
JP Morgan Chase-Education Finance Fredericksburg, Virginia
Vice President/Lead Systems Engineer September 2001 - July 2007
Recruited as Lead Engineer for 5 offices with 1,200 staff members for a publicly traded financial
services company using 300+ servers and 1,000 client workstations, notebooks, and WYSE terminals.
• Managed a team of 12 Engineers in 3 locations, providing oversight and direction for all remote
access solutions (Citrix, Terminal Server, PC Anywhere, Timbuktu, RAS)
• Served as Company Consultant for cross-functional department projects, providing training,
evaluation, and solution architecture to support the business line’s needs
• Developed and implemented disaster recovery plan for all servers to be quickly prepared for any
immediate issues and minimize downtime
Selected Achievements:
vvvImplemented a network operations center for the Systems Administration team and provided
Tier 3 support as needed for escalated issues
vvvPlanned and managed the implementation of a clustered 10-node VMware 2.5 infrastructure on a
vvvredundant Fiber SAN hosting 100 servers and 50 development and training PC’s
vvvSuccessfully led the migration of the company’s network to Windows 2003 Active Directory
vvvDesigned and installed the company’s first storage area network, a 12-TB IBM DS4500 with 16
vvvattached nodes
vvvProvided program management to consolidate 2 data centers and 100+ servers using virtual
vvvtechnology, blade center technology, and IBM DS4500 storage area network, completing project on
vvvtime and within budget
vvvSuccessfully relocated company’s primary data center, resulting in zero downtime and no production
vvvoutages or infrastructure failures
vvvImplemented 3 SharePoint Portal Servers in 3 locations for local document management and local
vvvintranet requirements
vvvDeployed a 30-server Citrix farm reducing overall IT desktop assets and saving the company over
vvv$100k annually
C O N T A C T
T E C H N I C A L S K I L L S
Cloud (PaaS/IaaS/SaaS)
Virtualization
Disaster Recovery
Micro. Windows Server
Salesforce
SharePoint
Office365
Storage Area Networks
Networking
VoIP
Microsoft SQL
Microsoft SCOM
Microsoft Azure
Microsoft Exchange
Microsoft Office
Service Desk-7
Mobile Device MGMT
Hardware
IoT
Page 2 of 2

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SCOTT M. FENNELL

  • 1. (540) 760 - 8014 sfennell@outlook.com Linkedin.com/in/smfennell P R O F E S S I O N A L E X P E R I E N C E HumanTouch McLean, Virginia Information Technology Capability Manager January 2014 - Present Selected by the Vice President and Chief Visionary Officer to provide the executive oversight, control, and management of a $4.3M contract. • Develop, manage, and support IT-related services for multi-million dollar client projects, providing IT and service capabilities to support clients’ business needs • Lead a diverse team of Business Analysts, Subject Matter Experts, Contractors, Financial Analysts, Enterprise Architects, Software Developers, Acquisition Specialists, and other IT professionals, assessing talents and capabilities for placing in best-fit positions and situations for various client projects • Communicate and coordinate with Executive Leadership to plan and present solutions for new systems and applications, generating project schedules, deliverables, and budgets • Create and deliver project deliverables, including enterprise architecture, wall charts, presentations, executive summary, intellectual capital, and market studies Selected Achievements: vvvProvide all aspects of a $2.2M contract for Marine Corps Manpower & Reserve Affairs Information vvvTechnology Enterprise Roadmap (ITER) and a $2.1M contract for Marine Corp Recruiting Command vvvITER vvvDesign and implement a prioritization framework for Manpower & Reserve Affairs to effectively vvvmanage changing priorities and constraints while maintaining flexibility for strategic direction to align vvvpeople, processes, and technology vvvSelected by the Vice President of Operations and the client to represent the company in front of a vvvpanel of experts for a $500M contract with the U.S. Census Bureau Booz Allen Hamilton Washington, D.C. Associate and Cloud SME August 2012 - January 2014 Recruited as the Subject Matter Expert to lead the deployment of a cloud services solution for a Department of Energy client. • Collaborated on the response to a General Services Administration (GSA) Request for Information (RFI) on the feasibility of creating a brokerage model for implementing cloud services across the federal government to support the cloud first policy Selected Achievements: vvvDeveloped and managed strategic direction of the deployment of Microsoft’s cloud solution Office 365 to improve quality and business performance of clients’ operations • Migrated GroupWise email system to Office 365, assessed network infrastructure, and implemented mobile device strategies for accessing cloud services vvvDesigned overall server infrastructure on a data loss prevention security assessment for a federal vvvenergy organization • Infrastructure solutions included cloud computing platform, databases, Windows OS, Microsoft SharePoint, Active Directory Infrastructure, and file & print, desktop, and email solutions vvvProvided program and risk management for the enrollment and eligibility function for the Center for vvvMedicare & Medicaid Services in support of the Affordable Care Act • Created and maintained process diagrams used to develop CMS exchange interfaces Access Systems, Inc. Reston, Virginia Director of Information Technology July 2008 - August 2012 Complete oversight for a 4-site, 300-employee organization, managing the performance and maintenance of the network/server infrastructure to include telephony, client systems, and varied software applications. • Managed IT team of 7 staff members, monitoring performance to ensure project requirements were completed on time, within budget, and to the highest standards of qualities C O R E E X P E R T I S E • Project Management • Leadership • Business Value Realization • Business Process Modeling • C-Suite Executive Relationships • Technical Writing • Proposals & Presentations • Business Development • ISO/CMMI/ITIL • System Design • Cloud Services • Enterprise Architecture • Business Continuity • Budget Management • Cross-Functional Collaboration Scott M. Fennell S E N I O R I T E X E C U T I V E / P R O G R A M D I R E C T O R IT Project Management, Operations, Development, & Analysis Results-driven IT Executive with 20+ years of experience leading and designing exceptional IT solutions, blending IT expertise with a business mindset to drive critical initiatives aligned with multiple business lines’ objectives. Analytical and fact-based decision maker with a mature management and hands-on process style to create high-performance, motivated teams, rallying people with varied backgrounds and skill sets around common goals and strategies to successfully achieve project results that enhance the company’s mission. Excellent interpersonal and communication skills to collaborate on cross-functional executive teams, clearly presenting technical strategies, specifications, and updates to non-technical stakeholders. COLLABO RATIVE C OMMITTED CREATIVE C O N T A C T Page 1 of 2 L E T ’ S C O N N E C T ! Scan below to connect on LinkedIn!
  • 2. Scott M. Fennell (540) 760 - 8014 sfennell@outlook.com Linkedin.com/in/smfennell C E R T I F I C A T I O N S • Microsoft Certified Professional Windows 2008 and 2003 • CompTIA A+ • MCSE Windows NT 4.0 • VMWare Administration P R O F E S S I O N A L E X P E R I E N C E (continued) • Monitored LAN and WAN for all sites using Juniper and Cisco switches, routers, VPN, and firewalls • Created and implemented a corporate disaster recovery/business continuity plan with emergency response actions that proved to be very successful during an earthquake in September 2011 • Communicated and collaborated with Project Leads in developing proposals for potential government projects, providing solution design, documentation, editing, review, and pricing Selected Achievements:Successfully managed the IT department’s implementation of ISO9000, ISO20K, ITIL v3 and CMMI Services Level 3 processes and procedures Increased overall network uptime from 88% to 99.9% by implementing rigorous processes and improving IT service-level agreements through negotiations with vendors and solution providers vvvSuccessfully managed the IT department’s implementation of ISO9000, ISO20K, ITIL v3 and CMMI vvvServices Level 3 processes and procedures vvvIncreased overall network uptime from 88% to 99.9% by implementing rigorous processes and vvvimproving IT service-level agreements through negotiations with vendors and solution providers vvvDesigned and installed new network infrastructure in support of various Marine Corps initiatives, vvvincluding 40 servers and multiple network components—firewalls, SSLVPN, and Layer 3 switches • Infrastructure solution included VMWare ESX Server, Microsoft Server 2008 Active Directory Services, and iSCSI storage area network vvv$300,000 in company savings by proposing and implementing a cloud computing topology that vvvmoved the entire network into a collocation facility and all email and SharePoint functionalities to vvvMS Office 365 vvvTripled existing bandwidth and enhanced the growth and management of IT upgrades and functions vvvby reengineering the network topology to replace existing network devices with new switches & routers vvvDeveloped and implemented telecommuting strategy using green solutions that allowed key staff vvvmembers to work remotely, partnering with the Commonwealth of Virginia and the Telework! VA vvvprogram, which generated $35,000 in state funds for Access Pembrooke Occupational Health Richmond, Virginia Infrastructure Manager July 2007 - July 2008 • Managed 2 offices with 100 employees using 40+ servers and 100 client workstations and notebooks and supervised 2 computer specialists • Developed and executed strategies to maintain and improve the performance of the enterprise server infrastructure, network operations center, and service desk Selected Achievements: vvvDeployed a clustered 2-node VMware ESX Server 3.5 infrastructure hosting 30 virtual servers vvvUpgraded and replaced company’s network devices, moving from HP and Dell switches to a true vvvrouted environment using Cisco switches, routers, and firewalls vvvPlanned and installed SharePoint Portal Server 2007 for document management and team sites JP Morgan Chase-Education Finance Fredericksburg, Virginia Vice President/Lead Systems Engineer September 2001 - July 2007 Recruited as Lead Engineer for 5 offices with 1,200 staff members for a publicly traded financial services company using 300+ servers and 1,000 client workstations, notebooks, and WYSE terminals. • Managed a team of 12 Engineers in 3 locations, providing oversight and direction for all remote access solutions (Citrix, Terminal Server, PC Anywhere, Timbuktu, RAS) • Served as Company Consultant for cross-functional department projects, providing training, evaluation, and solution architecture to support the business line’s needs • Developed and implemented disaster recovery plan for all servers to be quickly prepared for any immediate issues and minimize downtime Selected Achievements: vvvImplemented a network operations center for the Systems Administration team and provided Tier 3 support as needed for escalated issues vvvPlanned and managed the implementation of a clustered 10-node VMware 2.5 infrastructure on a vvvredundant Fiber SAN hosting 100 servers and 50 development and training PC’s vvvSuccessfully led the migration of the company’s network to Windows 2003 Active Directory vvvDesigned and installed the company’s first storage area network, a 12-TB IBM DS4500 with 16 vvvattached nodes vvvProvided program management to consolidate 2 data centers and 100+ servers using virtual vvvtechnology, blade center technology, and IBM DS4500 storage area network, completing project on vvvtime and within budget vvvSuccessfully relocated company’s primary data center, resulting in zero downtime and no production vvvoutages or infrastructure failures vvvImplemented 3 SharePoint Portal Servers in 3 locations for local document management and local vvvintranet requirements vvvDeployed a 30-server Citrix farm reducing overall IT desktop assets and saving the company over vvv$100k annually C O N T A C T T E C H N I C A L S K I L L S Cloud (PaaS/IaaS/SaaS) Virtualization Disaster Recovery Micro. Windows Server Salesforce SharePoint Office365 Storage Area Networks Networking VoIP Microsoft SQL Microsoft SCOM Microsoft Azure Microsoft Exchange Microsoft Office Service Desk-7 Mobile Device MGMT Hardware IoT Page 2 of 2