1. Email:kumarsendhil20@yahoo.com
Mobile:+91 9986441115
Name: Sendil Kumar Dhanashekar
Sendil Kumar Dhanashekar is an IT professional having 10+ years of working experience in IT
industry out of which 6+ years have been as a Business Analyst (BA) in BFS domain. He has gained
good business knowledge within BFS domain as he has exposure to Retail banking specifically working
on Consumer Loans and Mortgage modules. Being a Business Analyst, he has been a key contributor in
various assignmentsspread acrossChange the Bank/Transformation,Support,Interface design,System
Enhancements and Testing projects following the Agile framework in the SDLC.
As a BA, he has done requirement gathering, requirements documentation, planning, test scenario
preparation, testing and test results validation. He has excellent customer interaction and
communication skills due to which he is able to manage various stake holders spread across multiple
regions. He has working knowledge on various ALM tools such as HPQC, RTC, Blueprint, Jira, Unix
(Systematics), Eclipse, DB visualizer.
He has a good knowledge in technical areas of basic XML and SQL.
Career History
Business System Analyst II.
Project: Profile Core Banking Outsourcing solution is an end-to-end
operation with technology solutions that help institutions introduce fully
integrated, multi-channel banking. The solution handles all the details
necessary to manage banking systems – from implementation to day-to-
day operations.
Project details:
Role: Business System Analyst
Project Scope: The project scope is to do a Data migration from Legacy
(Source) system to profile core banking solution. In future, the bank to
use only profile core banking solution product. FIS to support all BAU
activities.
Technology: UNIX
Key Responsibilities:
 As a Business System analyst in a Profile Core Banking Solution, I
was involved in writing functional specification documents for
deposits, accounts and Loans module.
 Actively participated in Data migration from Legacy (Source)
system to profile.
 As a part of Business as usual team (BAU) was handling
implementation, configuration changes.
 Involved in writing the enhancements requested by client.
 Drafted templet on all changes and back-out plan that are
frequently requested by client (Bank).
 Solely responsible in implementing the new rate changes that go
live to the bank. Was proactively interacting with client on getting
details for the requested changes and was one point of contact from
offshore in supporting the changes.
 worked on configuration and changes as per client (bank).
 Worked on various tools like Jira, Unix (Systematics), share point,
Eclipse, DB visualizer.
Company: Fidelity
information services
LTD
Duration: From Nov
2015 till date
Client/Project:
Sainsbury
Bank/Profile core
banking

2. Email:kumarsendhil20@yahoo.com
Mobile:+91 9986441115
 Aiding the Testing team in the formation of test scope and Test
Cases as per the Business and Functional requirements.
 Facilitated administrative needs like status reports, tracking of
changes and follow ups.
 I was involved in writing functional specification documents for
Deposits, Saving Accounts and Loan module.
Business Analyst/ Consultant 2
Project: ALS (Advance Loan System) system is built to service the
lending by the bank for both existing and the newly enrolled customers.
Project details:
Role: Business Analyst
Project Scope: The project scope was to integrate its consumer branches
and products all over the world.
Technology: Unix
Key Responsibilities:
 As a Business BA in Credit and Risk Work stream, primarily involved
in requirement documentation, test scenario, development and
support throughout the agile methodology base; for a lending
system called ALS (Advanced Loan System).
 Actively participated in Sprinting & Grooming sessions so that the
requirements are correctly elaborated and signed off from PO to
subsequently move the requirements for development
 Interaction with Product Owner, SMEs, IT BA team & Architects to
understand functional requirements to best define the business
process flow.
 Involved in drafting the User Stories for various requirements in
Consumer Lending business so that they can be passed on to
Development and Testing team
 Prepared the Release plan for ALS sub-works stream.
 As a Test Lead, acted as a Quality Gatekeeper & involved in Test
Scripts and Test Results Validation to verify and confirm that the
developed code is properly tested by the testing team.
 Prepared a learning document on ALS structure, process and its
functionality.
 Worked on various tools like HP QC tool, RTC, Blue print and share
point.
 Facilitated administrative needs like status reports, tracking of
changes and follow ups.
Business Analyst
Project: MORvision is a Loan origination system used by major banks
across USA. Worked on MORvision Enhancements, implemented New Plug-
in and client support spanning across mortgage.
Project details:
Role: Business Analyst
Company: CAPCO
Duration: From Oct
2014 – Nov 2015
Client/Project: CITI
Bank/Credit and
Risk (ALS)
Company: ISG Nova
soft technologies
ltd.
Duration: From May
2010 – May 2014.
ISG Nova Soft
technologies/MORVI
SION.

3. Email:kumarsendhil20@yahoo.com
Mobile:+91 9986441115
MORvision Enhancements, New Plug-in, UI screen changes, Adding and
updating forms, XML Mapping and Bug fixes to the application.
Technology: VB
1. Automate HUD counseling agency list with MORvision as per CFPB
update.
2. MICU Plug-in.
3. Fixes on different type of business requirement.
4. Created new UI screen and Made changes on existing UI.
5. XML mapping as per industry standards to export data to Fannie Mae and
Freddie Mac sites.
6. Adding new forms
and providing the mapping information to detail the form.
Key Responsibilities:
 Understanding Business Requirements from the client and the
functional business.
 Responsible for Requirements Elicitation (requirements gathering)
and preparing Functional Specification Documents, communicate
with development, QA.
 Analyze the operational procedures (as is); review the system
capabilities to identify the problems Performing Gap Analysis
between Business Requirements, Functional Specifications and
Business Process Mapping.
 Responsible for the analysis, definition and oversight of
requirements for applications, products.
 Freezing Requirements process includes the changes,
enhancements, and modifications of application.
 Documentation of requirements, and get client's sign-off on the
requirement.
 Performing research on implementing new enhancements, users
Interface design (UI Design).
 Provide presentation to developers and testers and explain about
the application functionality, Changes needed and outcome of the
project.
 Weekly review meetings are conducted to know the development
status and risks.
 Aiding the Testing team in the formation of test scope and Test
Cases as per the Business and Functional requirements.
 Review test Plans and test scripts to facilitate testing of the
Functionality developed and coordinate with testing team for Pre-
UAT Testing of Application.
 Reviewing issues/defects during Testing from a functional
perspective.
Additional Responsibilities:
 Manual testing completed for projects when there was a shortage of
resource.
 Providing support to different clients for the tickets logged on
MORvision and adhering to SLA.
 Involved in business field mapping for forms in MORvision.

4. Email:kumarsendhil20@yahoo.com
Mobile:+91 9986441115
Customer support executive
Key responsibilities
 Assigning BPO (broker price opinion) ordered by the clients to the
field associates at U.S.A and will have it Completed within the TAT.
 Handling quires of field associate via phone calls and e-mail.
 Provide the property information if requested by brokers browsing
Real Quest.
 QA is completed once the inspection is completed by Brokers and
deliver to client when no issue found.
Territory manager
Key Responsibilities:
 Assigning database and Target to the tele sales team.
 Distribute leads to field executive for document collection.
 MIS report for both tele-sales and field executive team on day to
day production.
 Disbursement of approved loans to customers.
 Team motivation to achieve the monthly targets.
Customer support Associate
Key Responsibilities:
 Credit card sales as per the bank offers.
 Handling inbound enquiry calls on offers mailed by bank to the
customers resolving their queries and up selling Credit cards.
Customer support Associate
Key Responsibilities:
 Payment Collection and payment quires for Citi bank zero bucket
customers handling Bangalore, Hyderabad, and Chennai region.
 Once the payment is completed the payment information is updated
to the system.
Education
BCA – Bachelor of computer application.
B. Com – Bachelor of commerce.
Company: First
Indian Corporation
Duration: From Sep
2008 – May 2010.
Company: HBL
Global pvt ltd.
Duration: From Nov
2007 – Aug 2008.
Company:
Transworks (Aditya
Birla Minacs)
Duration: from Dec
2006 – Nov 2007.
Company: Sparsh
BPO
Duration: from Dec
2005 – Dec 2006.