2. OFFICE ETIQUETTE/ MANNERS
Debate Vs Discussions
Help your colleagues
Respect the Rules- Both organizational & social
Limit talking about your self
Share all information's to your boss
Introduce another person
Hand shakes & Wishes
Business card manners
Respect different cultures
3. Dress MannersDress Manners
Sox should match with trouser
Shoe should match with belt
Wear formal shirts & pants
Length of Tie should be up to and not more than belt buckle
Shoe with laze and without laze are formal
Wear formal colors
Avoid fancy ornaments/Jewels
Proper combing of hair
Kept your Duppatta pinned
4. MEETING ETIQUETTEMEETING ETIQUETTE
Pad & Pen
Summarize the points periodically
Summarizes your understandings
Digging nose & ears
Running fingers through hair
Cracking knuckles, biting nails
Open mouth yawing, sneezing, coughing
5. DINING ETIQUETTEDINING ETIQUETTE
Wait till you are asked to be seated
Keep your bags & laptops under table. Don’t place it in table or chair
Chew with closed mouth
Place your serviette neatly ( Plates, cutleries, bowls etc..)
First taste and then apply salt, pepper etc… Otherwise its an insult to them
Keep pace with your group. Skip a course if group passes it.
Cutleries- use neatly. Dessert cutleries are on top
Normal manners- Hold fork in left hand and spoon or Knife in right hand. This is not a thump
rule. Logic is hold knife in your strong hand
Don’t touch your hair while eating
Don’t use tooth pick publicly.
Don’t drink when your mouth is full.
Don’t overreach- request for it.
Don’t make sounds with utensils or cutleries.
Never leave cutleries on the table after your use. Keep it parallel in plate.
If you do something wrong, say excuse.
Finger bowl- use it properly. Lemon for cleaning your nail.
TIP- If there is service charge included in the bill - No need of tip.
Tip- Indian culture is 5 to 10%. Foreign culture is 15%.
6. TELEPHONETELEPHONE ETIQUETTEETIQUETTE
Don't hold a call more than 17 seconds.
Keep it Short & Simple
Don’t engage mouth when on a call.
Be sensitive to time zones when making a call.
Never be loud
Control volume level
Say excuse to pick phone while on a meeting
Avoid personal calls from office phone
Don’t use abuse words
Never use other language words (Eg: mathlab)
Avoid “Fillers” ( Basically, actually, well, you know, I mean, fine, as such, you see