Shane hutchison - Technology & Business Manager

Shane Hutchison
Shane HutchisonCUNY Program Manager, LMS for ACS Workforce Institute at NYC Administration for Children's Services

My current resume

SHANE HUTCHISON
NEW YORK CITY, NY
973-544-8824 shane.hutchison@gmail.com http://www.linkedin.com/in/1shanehutchison
Profile Summary
Results-oriented highly adaptable Information technology professional with 14+ years of Project Management
experience utilizing hands-on and managerial oversight approach covering diverse projects including:
Software Development, Data Analysis, Business Intelligence, CMS and ERP Integration, LMS & EPM
implementation, Mobile POS, Infrastructure, Documentation, Digital Media and Front-End / Content Web Design.
Technology Project Manager
FREELANCE / CONSULTANT APRIL 2002 – PRESENT
 Successful track record in leading projects to on time and on budget completion.
 Ability to work across organizations and levels, from executives to functional teams and IT both onshore and
offshore building consensus with vendors, client, stakeholders, and teams up to 30.
 Experience with project scope & requirements, planning, estimation, execution and implementation while
managing risks, RAID, budgets, and timelines using waterfall, agile, SDLC, CMMI, and hybrid methodologies.
 Proficient in using and instructing MS Office and MS Windows. Experienced in Visio, MS Project, HP PPM,
Jira, Confluence, Sharepoint, SQL, Captivate, HTML, Social Media, LMS, and EPM.
Experience Highlights
PROGRAM MANAGER / LMS SYSTEM S (CONSULTANT) OCTOBER 2015 – JULY 2016
CUNY SCHOOL OF PROFESSIONAL STUDIES NEW YORK CITY, NY
NYC ADMINISTRATION FOR CHILDREN’S SERVICES
 Manage the vetting and selection process for new LMS (learning management system)
 Created and managed relationships with 55 agencies that provide children’s foster and preventative
services to NYC ACS.
 Managed the full implementation process working with stakeholders in both CUNY and NYC ACS.
 Coordinated needs with each Learning Program Manager over their specific needs.
 Serve as the LMS Super Administrator
 Created and executed training of users based upon their role / access.
BI PROJECT MANAGER / DATA OPERATIONS LEAD (CONSULTANT) JUNE 2015 – NOVEMBER 2015
INFOGIX LLC FOR SIRIUSXM NEW YORK CITY, NY
 Developed client relations with SiriusXM for the BI (Business Intelligence) tools vendor (Infogix).
 Management of BI Data Controls development with onshore / offshore Data Analyst teams.
 Projectized the Infogix endeavors for SiriusXM
 Created documentation procedures
HR PROJECT MANAGER / DATA ANALYST (CONSULTAN T) APRIL 2015 – JUNE 2015
GROSVENOR CAPITAL, LLC NEW YORK CITY, NY
 Implemented Cornerstone OnDemand Compensation Module.
 Made structural workflow changes to Cornerstone OnDemand Performance Module configurations.
 Enhanced the UI experience to the Cornerstone portal for the users.
 Instructed HR solution owners in the use and administration of the Compensation module and all changes
made.
SAAS 04/2008IMPLEM ENTATION PROJECT MANAGER (CONSULTANT) MAY 2014 – NOVEMBER 2014
MACMILLAN PUBLISHING NEW YORK CITY, NY
 Headed the implementation of SaaS solution Cornerstone OnDemand Learning (LMS) & Performance
(EPM) modules.
 As the SME, configured the data, UX, email communications, and all aspects of both LMS and EPM
modules.
 Steered the initial training plan and the 3-year feature rollout plan with Human Resource (HR) department.
SHANE HUTCHISON
973-544-8824 shane.hutchison@gmail.com http://www.linkedin.com/in/1shanehutchison
Page 2
TECHNOLOGY PROJECT MANAGER (CONSULTANT) APRIL 2013 – APRIL 2014
BARNEYS NEW YORK LYNDHURST, NEW JERSEY
 Conversion project of their Private Label Credit Card
 Integration projects with the new PLCC – Serenade, MerchantLink, Cybersource
 Issue and Functionality projects including AMEX, Deferred Interest, Multiple PLCC, enhanced reporting
 Project Manager and SME for Mobile POS rollout using Micros Xstore and MobileIron MDM.
 Project Lead for the conversion of legacy Micros POS to Micros Xstore project.
 Creation of Process Documentation for all projects.
 Created collaborative communication and relationships across multiple operational departments as well as
with all flagship retail managers.
PMO PROJECT MANAGER (CONSULTANT) JULY 2011 – JUNE 2012
TATA CONSULTANCY SERVICES AT AXA EQUITABLE JERSEY CITY, NEW JERSEY
 Managed allocations, workflow, risks, and deliverables of CTO resources for the PMO in several projects
primarily focusing on website and web services for both internal and external clients and vendors.
 Project Lead handling master action items, business decisions, support of issues following staggered roll-
outs of over 5,000 PCs with firm wide Windows 7 migration. Utilized SQL for database queries and
updates. Saved company over 100k in licensing fees.
 Managed Oracle 10g an Oracle 11i database upgrades driving their Business Intelligence (BI / DW) for
ERP and non-ERP systems.
 Utilized a hybrid of traditional and Agile methodologies utilizing HP PPM and MS Office tools.
SAAS INTEGRATIONS PROJECT MANAGER (CONSULTANT) NOVEMBER 2010 – APRIL 2011
CORNERSTONE ONDEMAND SANTA MONICA, CALIFORNIA
 Drove SaaS data integration projects including SSO (single-sign-on), LMS (learning), EPM (performance),
and all other solution modules offered for Cornerstone OnDemand’s global, strategic, and enterprise level
European (EMEA) clients.
 Supervised both on-shore and off-shore engineers through all phases.
 Facilitated project relationships between the engineering teams and key stakeholders including account
managers and external clients.
MS DYNAMICS ERP IMPLEMENTATION PROJECT MANAGER (CONSULTAN T) JUNE 2008 – OCTOBER 2008
STEVE REAGAN COMPANY SALTLAKE CITY, UTAH
 Coordinated data integration and business processes implementation from old accounting and inventory
resource system into Microsoft Dynamics CRM / ERP on client-side working with the solutions provider
team.
 Aided in streamlining Customer Care & Billing features through the Dynamics system.
 Created plans for implementation, training, including introducing barcoding for their inventory tracking.
WEB / SOCIAL MEDIA PROJECTS (VOLUNTEER) APRIL 2010 – OCTOBER 2010
KALANI OCEANSIDE RETREAT KALAPANA, HAWAII
 Created monthly and special interest marketing newsletters.
 Created and maintained social media (Facebook and Twitter) profiles.
 Integrated social media into website and newsletters.
 Desktop and Network support for both the retreat and its patrons.
DATA ANALYST – WEB PORTAL (CONSULTAN T) DECEMBER 2007 – APRIL 2008
WESTERN ELECTRICITY COORDINATING COUNCIL SALTLAKE CITY, UTAH
 Oversaw the research and development of a formal documented process and procedures for the
Compliance department.
 Coordinated the integration of web portal data with their ERP system utilizing MS Access and SQL Server.
 Created database queries and database reports using SQL and MS Access.
SHANE HUTCHISON
973-544-8824 shane.hutchison@gmail.com http://www.linkedin.com/in/1shanehutchison
Page 3
WEB DEVELOPMENT MANAGER (CONSULTANT) JUNE 2003 – JUNE 2005
TEKNOWISE SALTLAKE CITY, UTAH
 Managed the development of two releases of a proprietary dynamic mortgage services web application
using Agile methodology.
 Designed the UX and developed the system using ASP, VBScript, and MS SQL. Utilized SEO.
DIRECTOR OF OPERATIONS (COO) DECEMBER 1999 – DECEMBER 2005
EYRING CORPORATION SALTLAKE CITY, UTAH
 Primary contact for all vendor and client relationships including Boeing, Hamilton Sundstrand, Lockheed
Martin, Sandia National Labs, and more.
 Consolidated two independent server platforms and data resources to one primary netBSD server and one
backup (redundant) server cutting costs in time and resources and centralizing data.
 Re-designed eyring.com website using DHTML creating a uniform branding and UX while maintaining
distinctiveness with their own domains operating as aliased sub-sites from the primary site.
 Oversaw the finalized release of Eyring’s RTOS for x86 systems in less than two years which had no
previously known/expected release date.
 Achieved three minor updates within first year followed by six more minor version updates and one major
version update for Eyring’s manufacturing shop floor software, after the previous team had not released
one update in three years using a mix of Agile and Waterfall methods.
 Created and implemented a virtual software demo and training for the manufacturing software, reducing
cost of sales and training.
 Updated software product manuals, created newsletters, announcements, and various marketing material
using RoboHelp, MS Office, Adobe Acrobat, DemoShield, etc.
Other Experience
 PROJECT MANAGER (CONSULTANT), AIG, Jersey City, NJ, August 2012 – October 2012
 A+ ESSENTIALS INSTRUCTOR (PART-TIME), ASSOCIATED TECHNICAL COLLEGE, Los Angeles, California, July
2009 – March 2010
 WEBSITE PROJECTS MANAGER (CONSULTANT), AMADEUS ANTIQUES, France, February 2007 – July 2007
 WEB & TECHNOLOGY MANAGER (CONSULTANT), REAL ESTATE INVESTING INSTITUTE, Sandy, Utah, November
2006 – January 2007
Education
PMP Certification
In progress.
A+, MCSE, & Webmaster Certificates
Advanced Technical School, Salt Lake City, UT
B.S. in Psychology, A.S. Finance
Utah State University, Logan, UT

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Shane hutchison - Technology & Business Manager

  • 1. SHANE HUTCHISON NEW YORK CITY, NY 973-544-8824 shane.hutchison@gmail.com http://www.linkedin.com/in/1shanehutchison Profile Summary Results-oriented highly adaptable Information technology professional with 14+ years of Project Management experience utilizing hands-on and managerial oversight approach covering diverse projects including: Software Development, Data Analysis, Business Intelligence, CMS and ERP Integration, LMS & EPM implementation, Mobile POS, Infrastructure, Documentation, Digital Media and Front-End / Content Web Design. Technology Project Manager FREELANCE / CONSULTANT APRIL 2002 – PRESENT  Successful track record in leading projects to on time and on budget completion.  Ability to work across organizations and levels, from executives to functional teams and IT both onshore and offshore building consensus with vendors, client, stakeholders, and teams up to 30.  Experience with project scope & requirements, planning, estimation, execution and implementation while managing risks, RAID, budgets, and timelines using waterfall, agile, SDLC, CMMI, and hybrid methodologies.  Proficient in using and instructing MS Office and MS Windows. Experienced in Visio, MS Project, HP PPM, Jira, Confluence, Sharepoint, SQL, Captivate, HTML, Social Media, LMS, and EPM. Experience Highlights PROGRAM MANAGER / LMS SYSTEM S (CONSULTANT) OCTOBER 2015 – JULY 2016 CUNY SCHOOL OF PROFESSIONAL STUDIES NEW YORK CITY, NY NYC ADMINISTRATION FOR CHILDREN’S SERVICES  Manage the vetting and selection process for new LMS (learning management system)  Created and managed relationships with 55 agencies that provide children’s foster and preventative services to NYC ACS.  Managed the full implementation process working with stakeholders in both CUNY and NYC ACS.  Coordinated needs with each Learning Program Manager over their specific needs.  Serve as the LMS Super Administrator  Created and executed training of users based upon their role / access. BI PROJECT MANAGER / DATA OPERATIONS LEAD (CONSULTANT) JUNE 2015 – NOVEMBER 2015 INFOGIX LLC FOR SIRIUSXM NEW YORK CITY, NY  Developed client relations with SiriusXM for the BI (Business Intelligence) tools vendor (Infogix).  Management of BI Data Controls development with onshore / offshore Data Analyst teams.  Projectized the Infogix endeavors for SiriusXM  Created documentation procedures HR PROJECT MANAGER / DATA ANALYST (CONSULTAN T) APRIL 2015 – JUNE 2015 GROSVENOR CAPITAL, LLC NEW YORK CITY, NY  Implemented Cornerstone OnDemand Compensation Module.  Made structural workflow changes to Cornerstone OnDemand Performance Module configurations.  Enhanced the UI experience to the Cornerstone portal for the users.  Instructed HR solution owners in the use and administration of the Compensation module and all changes made. SAAS 04/2008IMPLEM ENTATION PROJECT MANAGER (CONSULTANT) MAY 2014 – NOVEMBER 2014 MACMILLAN PUBLISHING NEW YORK CITY, NY  Headed the implementation of SaaS solution Cornerstone OnDemand Learning (LMS) & Performance (EPM) modules.  As the SME, configured the data, UX, email communications, and all aspects of both LMS and EPM modules.  Steered the initial training plan and the 3-year feature rollout plan with Human Resource (HR) department.
  • 2. SHANE HUTCHISON 973-544-8824 shane.hutchison@gmail.com http://www.linkedin.com/in/1shanehutchison Page 2 TECHNOLOGY PROJECT MANAGER (CONSULTANT) APRIL 2013 – APRIL 2014 BARNEYS NEW YORK LYNDHURST, NEW JERSEY  Conversion project of their Private Label Credit Card  Integration projects with the new PLCC – Serenade, MerchantLink, Cybersource  Issue and Functionality projects including AMEX, Deferred Interest, Multiple PLCC, enhanced reporting  Project Manager and SME for Mobile POS rollout using Micros Xstore and MobileIron MDM.  Project Lead for the conversion of legacy Micros POS to Micros Xstore project.  Creation of Process Documentation for all projects.  Created collaborative communication and relationships across multiple operational departments as well as with all flagship retail managers. PMO PROJECT MANAGER (CONSULTANT) JULY 2011 – JUNE 2012 TATA CONSULTANCY SERVICES AT AXA EQUITABLE JERSEY CITY, NEW JERSEY  Managed allocations, workflow, risks, and deliverables of CTO resources for the PMO in several projects primarily focusing on website and web services for both internal and external clients and vendors.  Project Lead handling master action items, business decisions, support of issues following staggered roll- outs of over 5,000 PCs with firm wide Windows 7 migration. Utilized SQL for database queries and updates. Saved company over 100k in licensing fees.  Managed Oracle 10g an Oracle 11i database upgrades driving their Business Intelligence (BI / DW) for ERP and non-ERP systems.  Utilized a hybrid of traditional and Agile methodologies utilizing HP PPM and MS Office tools. SAAS INTEGRATIONS PROJECT MANAGER (CONSULTANT) NOVEMBER 2010 – APRIL 2011 CORNERSTONE ONDEMAND SANTA MONICA, CALIFORNIA  Drove SaaS data integration projects including SSO (single-sign-on), LMS (learning), EPM (performance), and all other solution modules offered for Cornerstone OnDemand’s global, strategic, and enterprise level European (EMEA) clients.  Supervised both on-shore and off-shore engineers through all phases.  Facilitated project relationships between the engineering teams and key stakeholders including account managers and external clients. MS DYNAMICS ERP IMPLEMENTATION PROJECT MANAGER (CONSULTAN T) JUNE 2008 – OCTOBER 2008 STEVE REAGAN COMPANY SALTLAKE CITY, UTAH  Coordinated data integration and business processes implementation from old accounting and inventory resource system into Microsoft Dynamics CRM / ERP on client-side working with the solutions provider team.  Aided in streamlining Customer Care & Billing features through the Dynamics system.  Created plans for implementation, training, including introducing barcoding for their inventory tracking. WEB / SOCIAL MEDIA PROJECTS (VOLUNTEER) APRIL 2010 – OCTOBER 2010 KALANI OCEANSIDE RETREAT KALAPANA, HAWAII  Created monthly and special interest marketing newsletters.  Created and maintained social media (Facebook and Twitter) profiles.  Integrated social media into website and newsletters.  Desktop and Network support for both the retreat and its patrons. DATA ANALYST – WEB PORTAL (CONSULTAN T) DECEMBER 2007 – APRIL 2008 WESTERN ELECTRICITY COORDINATING COUNCIL SALTLAKE CITY, UTAH  Oversaw the research and development of a formal documented process and procedures for the Compliance department.  Coordinated the integration of web portal data with their ERP system utilizing MS Access and SQL Server.  Created database queries and database reports using SQL and MS Access.
  • 3. SHANE HUTCHISON 973-544-8824 shane.hutchison@gmail.com http://www.linkedin.com/in/1shanehutchison Page 3 WEB DEVELOPMENT MANAGER (CONSULTANT) JUNE 2003 – JUNE 2005 TEKNOWISE SALTLAKE CITY, UTAH  Managed the development of two releases of a proprietary dynamic mortgage services web application using Agile methodology.  Designed the UX and developed the system using ASP, VBScript, and MS SQL. Utilized SEO. DIRECTOR OF OPERATIONS (COO) DECEMBER 1999 – DECEMBER 2005 EYRING CORPORATION SALTLAKE CITY, UTAH  Primary contact for all vendor and client relationships including Boeing, Hamilton Sundstrand, Lockheed Martin, Sandia National Labs, and more.  Consolidated two independent server platforms and data resources to one primary netBSD server and one backup (redundant) server cutting costs in time and resources and centralizing data.  Re-designed eyring.com website using DHTML creating a uniform branding and UX while maintaining distinctiveness with their own domains operating as aliased sub-sites from the primary site.  Oversaw the finalized release of Eyring’s RTOS for x86 systems in less than two years which had no previously known/expected release date.  Achieved three minor updates within first year followed by six more minor version updates and one major version update for Eyring’s manufacturing shop floor software, after the previous team had not released one update in three years using a mix of Agile and Waterfall methods.  Created and implemented a virtual software demo and training for the manufacturing software, reducing cost of sales and training.  Updated software product manuals, created newsletters, announcements, and various marketing material using RoboHelp, MS Office, Adobe Acrobat, DemoShield, etc. Other Experience  PROJECT MANAGER (CONSULTANT), AIG, Jersey City, NJ, August 2012 – October 2012  A+ ESSENTIALS INSTRUCTOR (PART-TIME), ASSOCIATED TECHNICAL COLLEGE, Los Angeles, California, July 2009 – March 2010  WEBSITE PROJECTS MANAGER (CONSULTANT), AMADEUS ANTIQUES, France, February 2007 – July 2007  WEB & TECHNOLOGY MANAGER (CONSULTANT), REAL ESTATE INVESTING INSTITUTE, Sandy, Utah, November 2006 – January 2007 Education PMP Certification In progress. A+, MCSE, & Webmaster Certificates Advanced Technical School, Salt Lake City, UT B.S. in Psychology, A.S. Finance Utah State University, Logan, UT