1. SANTHY A/P RAJEN
NO4 JALAN DESA 6/7
BANDAR COUNTRY HOMES, RAWANG, SELANGOR
PERSONAL DETAILS
Age 28 years Date of Birth 18 August 1988
Nationality Malaysia Gender Female
IC No. 880818-10-5780 Race Indian
Height 150 cm Weight 45 KG
Religion Hindu Marital status Single
E-Mail Shanthy_rita@hotmail.co
m
Mobile Number 014-9713114
Shanthy_rita@hotmail.com
2. EDUCATIONAL BACKGROUND
Highest Education Level Diploma in hotel management
Field of Study Hospitality Management
Major Food And Beverage Management
Name of Institution College CQ-TEC SRI GOMBAK
Course Conclusion Date February 2009
Other Education
Certificate of information system
Name of Institution: College CQ-TEC SRI GOMBAK
Field of Study: Hotel Management
Major: Food And Beverage Management
College CQ TEC SRI GOMBAK
Diploma Kemahiran Malaysia(DKM)
February 2007- February 2008
Food And Beverage Supervisor(Level 3)
July 2006 – January 2007
Food And Beverage Captain (Level 2)
January 2006 – July 2006
Food And Beverage Waiter (Level 1)
SPM
SMK TAMANDESA ,BANDAR COUNTRY HOMES,
RAWANG
PMR
Name Of Instituition:
Sek. Men. Keb. TUANKUL ABDUL
RAHMAN(BATU ARANG)
Shanthy_rita@hotmail.com
3. PAST RELEVANT EXPERIENCE
Musim Mastika (Malaysia) Sdn. Bhd. (ICOF Group)
( January 2016 – Present )
Position Title : Forwarding Executive
• Door-to-door option manage delivery arrangement for import and
• Prepare All export clearances LCL and FCL shipment
• Provide rate quotation for external customers
• organizes shipments for individuals or corporations for providing to the customer
• Provide the shipping schedule to customer given by the logistic team
• Inform freight Logistic on customer acceptance on schedule
• Chase customer for payment
• Confirm processing customs and other documentation and performing activities pertaining to
international shipments
• Provide shipping document to customer and ROT request
• Prepare tax Invoice
( Jan 2014 – June 2015 )
Position Title : Senior Sales Coordinator
Preparing Sales contract for customers and handling their shipment.
• Prepare a trading Slip
• prepare contract instruction
• Prepare sub-contract instruction
• Provide the cargo readiness date to customer
• Provide the shipping schedule to customer given by the logistic team
• Inform freight Logistic on customer acceptance on schedule
• Chase customer for payment
• Confirm LC or shipment payment before Shipment
• Provide shipping document to customer
• Update Sales enquiry Listing
• Update Sales contract Listing
• Follow up with email with customers
• Coordinate sales team by managing schedules, filing important documents and communicating
relevant information between customer and us.
Shanthy_rita@hotmail.com
Musim Mastika (Malaysia) Sdn. Bhd. (ICOF Group)
Mewah- Oils Sdn Bhd
4. ( September 2012 – Dec 2013 )
Position Title : Logistic warehouse supervisor
• Doing balance note for merchant payment
• Count out the total sold out that customers has bought the products by each item and
merchants
• Do billing for clients which is for the merchant
• Do RTV (Return to vendor) to settle each payment that has been order by the buyer’s
Department.
• Deal ending deal that has to be updated in excel sheet that provides by the sales person
• To liaise with customers or customer service to obtain the information for next delivery
Attempt
• Received document of invoice and Delivery order to do finance payment
• Producing & generating reports in determining the performances of vendors (agents /
associates)
• To ensure timely and accurate response to customers complaints (internal and external)
and to proactively assist to resolve any issues. To ensure all e-mails are replied in a timely
• manner & attended immediately without being escalated to the next level
• Ensuring the inventory stock check
• Preparing delivery orders for each products and items
• In charge of monitoring daily warehousing activities, pickup and delivery goods receive
from the supplier
• Supervised the warehouse team and conduct training/re-training when necessary
• Established and review warehouse work flow and sop to optimize efficiency
Shanthy_rita@hotmail.com
Livingsocial malaysia sdn bhd
5. OL) NOL GLOBA
( MAY 2010 – 2012 )
Position Title : COORDINATOR
Specialization : Inbound documentation
• Clean up processing for after vessels
• Data entry of cleaned up process using MS Word , MS Excel
• Involved in creating presentation slides using MS Powerpoint
• Check and update cap code in ccms (cargo management system )
• Checking rates in bill of lading
• Input hs code(harmonic system code)
• Input tax number in excel file in a proper manner
• Correspond with Front Line offices in Europe to obtain accurate information about the
shipments
• Send arrival notice by vessel and bill of landing; at the same time will pull report and
send to FLO
• Invoice generation
• Split bill of lading in to different country’
• Manager: Mr. Tharuma raj
Contact Details: 016-2615197
• Assistant Manager: Mrs Mokanambigai
• Contact Details: 016-6606591
• Human Resource Exec :Heelan Nair
Contact detail: 0163448440
Shanthy_rita@hotmail.com
SKILLS
• Proficient communicating in English Language and Malay Language
• Proficient in inventory
• Documentation
• Excellent skills in preparing documentation.
• Excellent leadership.
• Skills in communications and publics speaking
• Skills in computer literacy in Microsoft Word, Power Point, Excel, Publishers.
• Able To Work Under Pressure,
• Good in communication with people from different diversity.
REFERENCES
(NOL) NOL GLOBAL SERVICES CENTRE SDN BHD.NOL GLOBAL SERVICE SHARED CENTER SDN BHD
6. OL) NOL GLOBA
( MAY 2010 – 2012 )
Position Title : COORDINATOR
Specialization : Inbound documentation
• Clean up processing for after vessels
• Data entry of cleaned up process using MS Word , MS Excel
• Involved in creating presentation slides using MS Powerpoint
• Check and update cap code in ccms (cargo management system )
• Checking rates in bill of lading
• Input hs code(harmonic system code)
• Input tax number in excel file in a proper manner
• Correspond with Front Line offices in Europe to obtain accurate information about the
shipments
• Send arrival notice by vessel and bill of landing; at the same time will pull report and
send to FLO
• Invoice generation
• Split bill of lading in to different country’
• Manager: Mr. Tharuma raj
Contact Details: 016-2615197
• Assistant Manager: Mrs Mokanambigai
• Contact Details: 016-6606591
• Human Resource Exec :Heelan Nair
Contact detail: 0163448440
Shanthy_rita@hotmail.com
SKILLS
• Proficient communicating in English Language and Malay Language
• Proficient in inventory
• Documentation
• Excellent skills in preparing documentation.
• Excellent leadership.
• Skills in communications and publics speaking
• Skills in computer literacy in Microsoft Word, Power Point, Excel, Publishers.
• Able To Work Under Pressure,
• Good in communication with people from different diversity.
REFERENCES
(NOL) NOL GLOBAL SERVICES CENTRE SDN BHD.NOL GLOBAL SERVICE SHARED CENTER SDN BHD