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PROPERTY MANAGEMENT SYSTEM,[object Object],PREPARED BY:,[object Object],SHANTIMANI SATHWARA,[object Object],LECTURER, PCTE,[object Object]
TECHNOLOGY IN FRONT OFFICE,[object Object],Technology being the vital part in every sector, plays an important role in Hotel industry too. ,[object Object],Hotel industry has become technology savvy to meet the needs of guest and hotel employee peers. The most commonly used technology systems in hotels are PMS (Property Management System) and CRS (Central Reservation System).,[object Object]
WHAT IS PROPERTY  MANAGEMENT SYSTEM?,[object Object],PROPERTY MANAGEMENT SYSTEM IS A GENERIC TERM USED TO DESCRIBE APPLICATIONS OF COMPUTER HARDWRE AND SOFTWARE USED TO MANAGE A HOTEL.,[object Object]
Property Management System,[object Object]
Property Management System,[object Object]
NEEDS ANALYSIS FOR A PROPERTY MANAGEMENT SYSTEM IN A HOTEL,[object Object],TO EASE TELEPHONE SYSTEM,[object Object],THE AVAILABILITY OF ROOMS ,[object Object],TO EASE RESERVATION PROCESSING,[object Object],THE DAILY OCCUPANCY STATUS,[object Object],TO EASE CHECK-IN & CHECK-OUT PROCEDURES,[object Object],GUEST PROFILE MAINTENANCE,[object Object],MAINTAIN CORPORATE/TRAVEL AGENTS RATES,[object Object],FRONT OFFICE CASHIER TO MAINTAIN GUEST ACCOUNTS ,[object Object],COMPLAINT MONITORING,[object Object],TO EASE NIGHT AUDIT PROCESS,[object Object],F&B DEPARTMENT TO MAINTAIN F&B REPORTS FOR GUEST CHARGES.,[object Object],ENGINEERING DEPARTMENT TO MONITOR ENERGY USE IN GUEST ROOMS.,[object Object],HUMAN RESOURCE DEPARTMENT TO MAINTAIN PERSONNEL FILES.,[object Object]
PMS COMPONENT,[object Object],GROWTH AND FLEXIBILITY,[object Object],USER FRIENDLINESS,[object Object],OPERATING SYSTEM,[object Object],MULTI-USER,[object Object],REPORT GENERATOR,[object Object],STABILITY,[object Object]
COMMON SOFTWARE OPTIONS IN A PMS:,[object Object],FRONT DESK,[object Object],CHECK-IN,[object Object],ROOM STATUS,[object Object],POSTINGS TO GUEST ACCOUNTS,[object Object],GUEST CREDIT AUDIT,[object Object],ADVANCE DEPOSITS,[object Object],CASHIER,[object Object],RESERVATION,[object Object],ROOMS AVALABILITY,[object Object],YIELD MANAGEMENT,[object Object]
COMMON SOFTWARE OPTIONS IN A PMS:,[object Object],NIGHT AUDIT,[object Object],[object Object]
VARIOUS OPERATIONAL REPORTSMARKETING AND SALES,[object Object],[object Object]
TRAVEL AGENT
DIRECT MAIL

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PMS