Managing supply chains for competitive advantage

Shekhar Shukla
Organisations must form a supply chain strategy that matches
their objectives and competitive strategy. To do this, it has to
evaluate its current strategic positioning.
1. Rivalry among existing competitors
2. Threat of new entrants
3. Threat of substitute products or services
4. Bargaining power of suppliers
5. Bargaining power of buyers.
What is most likely to go wrong at this stage?
‘It’s important to have the right data to hand, and also
not to let egos get in the way. The people who will be
enfranchised or disenfranchised by supply chain
arrangements are often the decision makers.
 Organisations need to balance the stakeholders in the
decision, as well as have the best possible information.
Value chain performance is analysed to identify value
from the customer’s viewpoint. There is no point in
supplying goods or services if the organisation does
not create value in the customer’s mind
Traditional management accounting techniques
involve efficiency measures and controls. They can
help organisations to analyse supplier performance
and company capabilities - but in isolation.
The model demands a proper evaluation of supply
chain risk in terms of the organisation’s resilience and
vulnerability. SCMA techniques are important here.
They should look at both demand-side (customer) and
supply-side (supplier) risk, together with supply chain
vulnerability drivers.
Management accountants need to consider the level of
supply chain maturity; the opportunities this offers;
and its impact on requirements for supportive
management accounting practices.
Effective supply chain management (SCM) has become
a potentially valuable way of securing competitive
advantage and improving organizational performance
since competition is no longer between organizations,
but among supply chains.
This research conceptualizes and develops five
dimensions of SCM practice (strategic supplier
partnership, customer relationship, level of
information sharing, quality of information sharing,
and postponement)
Managing supply chains for competitive advantage
 A true value-oriented supply chain consists of an extensive network of integrated
suppliers, suppliers' suppliers, internal supply chain participants and customers,
all working together to maximize the value of the supply chain.
 When you develop relationships with suppliers, it is the mirror image of setting up
customer relationships. Just as you want your customers to succeed, you should
want your suppliers to succeed, too.
 Each participant's success and increased value has a positive impact on your
supply chain performance as well as your bottom line.
 Many strategic sourcing/supply chain organizations tend to get overwhelmed by
the task at hand and lose sight of the bigger picture.
 This is a more significant tendency in organizations where people identify more
with their function than with their company.
 A common trait of successful supply chain professionals is the recognition that,
ultimately, they are as responsible for selling product as any member of the sales
force.
 In other words, cost savings aren't sought to meet some functional objective but
rather to improve the competitiveness and profitability of the end product.
 The buzz for many companies over the past few years has been about avoiding
complexity. Unfortunately, the supply chain is not cooperating and, despite
everyone's best efforts, the exact opposite is occurring.
 Global marketplaces, outsourcing of non-core activities, extended supply chains
with multiple layers of suppliers, shorter lead-times/product lifecycles and so on
are combining to increase the complexity of the business environment at an
alarming rate.
 The key, therefore, is to simplify and clarify processes wherever possible.
Successful companies constantly work at reducing the complexity in how they
work internally as the only possible counter to the growing complexity they
experience externall
 The supply chain can be analogous to the human body. Both are highly complex
and provide a wide range of metrics that can be used to assess their health.
 Doctors typically focus on a relatively small number of key metrics to guide their
effort to find an appropriate course of action when a patient experiences ill health.
 The key to the efficiency and effectiveness of the doctor's intervention is the
ability to interpret those initial metrics and to quickly find the right combination
of additional tests to complete the overall picture.
 Then, of course, the doctor has to draw accurate conclusions and predict the
impact of various treatment options.
 It should not be surprising that understanding what makes up the costs of your
supply chain is critical to obtaining value from strategic sourcing/supply chain
activities.
 Creating a sustainable competitive advantage requires more than that. Costs are
symptoms; cost drivers are the cause. As we saw above, creating a sustainable
competitive advantage requires that you focus on causes, not symptoms.
 Across the entire supply chain, your sourcing and supply chain professionals have
to know more than just the cost difference between two possible solutions to a
specific problem.
 They have to be able to answer the question "Why is there a difference?" and do so
in depth.
 If an idea is worth pursuing, it is worth pursuing to its full and natural
conclusion.
 Opportunities to make a sustainable competitive impact are all too frequently
missed because strategic sourcing/supply chain personnel "drove one off the fence"
and merely trotted down to first base, content that they had gotten a hit. To make
a significant impact on the business, strategic sourcing and supply chain
professionals need to understand that, over the course of a season, the difference
between "hall of fame" and "journeymen" hitters is largely that the hall-of-famer is
driven to excel on every swing.
 The utility players frequently take an at-bat off to "celebrate" their last extra base
hit.
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Managing supply chains for competitive advantage

  • 2. Organisations must form a supply chain strategy that matches their objectives and competitive strategy. To do this, it has to evaluate its current strategic positioning.
  • 3. 1. Rivalry among existing competitors 2. Threat of new entrants 3. Threat of substitute products or services 4. Bargaining power of suppliers 5. Bargaining power of buyers. What is most likely to go wrong at this stage?
  • 4. ‘It’s important to have the right data to hand, and also not to let egos get in the way. The people who will be enfranchised or disenfranchised by supply chain arrangements are often the decision makers.  Organisations need to balance the stakeholders in the decision, as well as have the best possible information.
  • 5. Value chain performance is analysed to identify value from the customer’s viewpoint. There is no point in supplying goods or services if the organisation does not create value in the customer’s mind Traditional management accounting techniques involve efficiency measures and controls. They can help organisations to analyse supplier performance and company capabilities - but in isolation.
  • 6. The model demands a proper evaluation of supply chain risk in terms of the organisation’s resilience and vulnerability. SCMA techniques are important here. They should look at both demand-side (customer) and supply-side (supplier) risk, together with supply chain vulnerability drivers. Management accountants need to consider the level of supply chain maturity; the opportunities this offers; and its impact on requirements for supportive management accounting practices.
  • 7. Effective supply chain management (SCM) has become a potentially valuable way of securing competitive advantage and improving organizational performance since competition is no longer between organizations, but among supply chains. This research conceptualizes and develops five dimensions of SCM practice (strategic supplier partnership, customer relationship, level of information sharing, quality of information sharing, and postponement)
  • 9.  A true value-oriented supply chain consists of an extensive network of integrated suppliers, suppliers' suppliers, internal supply chain participants and customers, all working together to maximize the value of the supply chain.  When you develop relationships with suppliers, it is the mirror image of setting up customer relationships. Just as you want your customers to succeed, you should want your suppliers to succeed, too.  Each participant's success and increased value has a positive impact on your supply chain performance as well as your bottom line.
  • 10.  Many strategic sourcing/supply chain organizations tend to get overwhelmed by the task at hand and lose sight of the bigger picture.  This is a more significant tendency in organizations where people identify more with their function than with their company.  A common trait of successful supply chain professionals is the recognition that, ultimately, they are as responsible for selling product as any member of the sales force.  In other words, cost savings aren't sought to meet some functional objective but rather to improve the competitiveness and profitability of the end product.
  • 11.  The buzz for many companies over the past few years has been about avoiding complexity. Unfortunately, the supply chain is not cooperating and, despite everyone's best efforts, the exact opposite is occurring.  Global marketplaces, outsourcing of non-core activities, extended supply chains with multiple layers of suppliers, shorter lead-times/product lifecycles and so on are combining to increase the complexity of the business environment at an alarming rate.  The key, therefore, is to simplify and clarify processes wherever possible. Successful companies constantly work at reducing the complexity in how they work internally as the only possible counter to the growing complexity they experience externall
  • 12.  The supply chain can be analogous to the human body. Both are highly complex and provide a wide range of metrics that can be used to assess their health.  Doctors typically focus on a relatively small number of key metrics to guide their effort to find an appropriate course of action when a patient experiences ill health.  The key to the efficiency and effectiveness of the doctor's intervention is the ability to interpret those initial metrics and to quickly find the right combination of additional tests to complete the overall picture.  Then, of course, the doctor has to draw accurate conclusions and predict the impact of various treatment options.
  • 13.  It should not be surprising that understanding what makes up the costs of your supply chain is critical to obtaining value from strategic sourcing/supply chain activities.  Creating a sustainable competitive advantage requires more than that. Costs are symptoms; cost drivers are the cause. As we saw above, creating a sustainable competitive advantage requires that you focus on causes, not symptoms.  Across the entire supply chain, your sourcing and supply chain professionals have to know more than just the cost difference between two possible solutions to a specific problem.  They have to be able to answer the question "Why is there a difference?" and do so in depth.
  • 14.  If an idea is worth pursuing, it is worth pursuing to its full and natural conclusion.  Opportunities to make a sustainable competitive impact are all too frequently missed because strategic sourcing/supply chain personnel "drove one off the fence" and merely trotted down to first base, content that they had gotten a hit. To make a significant impact on the business, strategic sourcing and supply chain professionals need to understand that, over the course of a season, the difference between "hall of fame" and "journeymen" hitters is largely that the hall-of-famer is driven to excel on every swing.  The utility players frequently take an at-bat off to "celebrate" their last extra base hit.