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How to make Eastern Europe
An Engine of Growth for your business
Pragmatic answers to strategic challenges

                                            Your business. Our focus.
Content

  Understand local buying behavior

  Assess local pricing conditions

  Assess the local skills market

  Identify and assess local and global competitors

  Identify potential partners and acquisition targets

  Increase visibility and awareness

  Select the right near-shore delivery locations and models

  PAC’s portfolio

  About Pierre Audoin Consultants (PAC)


                                                              Your business. Our focus.
Understand local buying behavior
  Your Challenge                Our Approach                Your Outcome




 • How are IT-related          • Locate the decision       • Brief or detailed end-user
   decisions being made on       makers within the users     profiles (IT budget sizing
   the local level?                                          and breakdown, tracking
                               • Assess IT spending
                                                             of IT projects and
 • How is IT purchased among     habits, IT budgets and
                                                             suppliers, IT strategy)
   local end-users?              consumption, supplier
                                 inclination               • Strategic workshop with
 • What do end-users value
                                                             Q&A session and tactical
   and how do your
                                                             recommendations
   competitors sell to them?




                                                                 Your business. Our focus.
Assess local pricing conditions
  Your Challenge                 Our Approach                    Your Outcome




 • What pricing models are      • Analyze pricing levels        • Breakdown of local
   used on the local market?      (rates and trends), pricing     market prices and their
                                  schemes, pricing models         evolution
 • What pricing levels,
   margins and commercial       • Benchmark pricing based       • Qualitative competitive
   models (e.g. sub-              on level of seniority and       analysis evaluating
   contracting) are accepted?     type of services                pricing behavior
                                • Compare pricing behavior      • Strategic workshop with
                                  among suppliers                 Q&A session and tactical
                                                                  recommendations


                                                                      Your business. Our focus.
Assess the local skills market
   Your Challenge                   Our Approach                    Your Outcome




 • What is the quality and         • Analyze the local             • Breakdown of local market
   quantity of specific skills in     educational system from         skills and their evolution
   a designated market?              a quantitative and
                                                                   • Measure the skills
                                     qualitative standpoint
 • How can you take                                                  resources (suppliers,
   advantage of the local          • Evaluate existing skills by     users, freelancers)
   competencies?                     seniority and technical
                                                                   • Strategic workshop with
                                     expertise
                                                                     Q&A session and tactical
                                                                     recommendations




                                                                         Your business. Our focus.
Identify and assess local and global competitors
  Your Challenge                Our Approach                    Your Outcome




 • Who are the competitors     • Define the competitive         • Brief or detailed
   in your addressable           ecosystem and identify          competitive profiles
   markets (verticals/           main competitors                (focus on strengths,
   topics)?                                                      weaknesses, strategy,
                               • Analyze static and dynamic
                                                                 account penetration)
 • How do they differentiate     positioning of selected
   and how do you position       competitors and their value   • Strategic workshop with
   yourself against them?        proposition                     Q&A session and tactical
                                                                 recommendations




                                                                    Your business. Our focus.
Identify potential partners and acquisition targets
  Your Challenge              Our Approach                 Your Outcome




 • Which local companies     • Analyze your needs in      • Long and short listing of
   meet your development       terms of external sales/     potential partners
   strategy and partnering     marketing/ delivery
                                                          • Brief or detailed target
   expectation?                support
                                                            profiles
 • How can you take
                             • Search for targets that    • Strategic workshop with
   advantage of the local
                               match your query             Q&A session and tactical
   ISV ecosystem?
                                                            recommendations
                                                          • Setup of meetings and
                                                            further negotiation support


                                                                Your business. Our focus.
Increase visibility and awareness
   Your Challenge                Our Approach                   Your Outcome




 • How can you improve          • Understand your visibility   • Promotional or
   your brand’s visibility on     challenges and propose an      educational white papers
   the local market or for a      appropriate communication
                                                               • Organize stand-alone or
   selected offering?             tool (white paper, event,
                                                                 joint media events (press
                                  press release)
 • Should you promote a                                          conferences, press
   product/ service or          • Identify and select the        releases, roundtables)
   engage with potential          target audience (end-user      with PAC’s participation
   local customers?               market, media, etc.) and
                                  address them



                                                                    Your business. Our focus.
Select the right near-shore delivery locations and models
  Your Challenge                 Our Approach                Your Outcome




 • Where are the best           • Understand your           • Country-by-country
   locations to set up near-      requirements and needs      comparison of various near-
   shore delivery centers?        in terms of near-shore      shore parameters
                                  capabilities
 • What locations and models                                • Qualitative analysis with a
   best fit your need in terms   • Benchmarking and            focus on your needs
   of near-shore delivery?        assessment of selected
                                                            • Strategic workshop with
                                  countries in the region
                                                              Q&A session and tactical
                                                              recommendations




                                                                  Your business. Our focus.
PAC’s portfolio
   PAC’s Reports   PAC’s Offerings      PAC’s Consulting Services

                   Customized
                   Market Analysis


                   Sales Support
                   Services


                   Communication
                   Services
                                            Target Definition
                   Portfolio Analysis
                                            Company Analysis
                   M&A/Partner
                                            Market Analysis
                   Search Services

                                            Recommendations

                                            Implementation




   100% Standard                            100% Tailored



                                                   Your business. Our focus.
Who has
 PAC helped in
Eastern Europe?




                  Your business. Our focus.
About Pierre Audoin Consultants (PAC):

 PAC is a global market research and strategic consulting firm for the Software and IT Services Industry (SITSI).
 PAC helps IT vendors, CIOs, consultancies and investment firms by delivering analysis and advice to address a
 range of growth, technology, financial and operational issues.

 Our 30+-year heritage in Europe – combined with our US presence and worldwide resources – forms the
 foundation of our ability to deliver in-depth knowledge of local IT markets, anywhere. We employ structured
 methodologies – undertaking thousands of annual face-to-face interviews on both the buy and sell side of the
 market, as well as a bottom-up, top-down approach – to leverage our research effectively.
 PAC publishes a wide range of off-the-shelf and customized market reports –including our best-selling SITSI®
 program – in addition to our suite of strategic consulting and market planning services. Over 160 professionals in
 16 offices – across all continents – are delivering the insight that can make a difference to your business.

 For more information, please visit our website at www.pac-online.com




Your Contacts:

                                         Eugen Schwab-Chesaru                     George Mironescu
                                         Partner & Managing Director              Senior Consultant
                                         Eastern Europe                           Eastern Europe

                                         e.schwab@pac-online.com                  g.mironescu@pac-online.com
                                         Tel: +40 (0) 21 410 10 33                Tel: +40 (0) 21 410 75 82
                                         Mob: +40 (0) 722 630 248                 Mob: +40 (0) 722 612 431

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PAC: How To Make Eastern Europe An Engine Of Growth For Your Business

  • 1. How to make Eastern Europe An Engine of Growth for your business Pragmatic answers to strategic challenges Your business. Our focus.
  • 2. Content Understand local buying behavior Assess local pricing conditions Assess the local skills market Identify and assess local and global competitors Identify potential partners and acquisition targets Increase visibility and awareness Select the right near-shore delivery locations and models PAC’s portfolio About Pierre Audoin Consultants (PAC) Your business. Our focus.
  • 3. Understand local buying behavior Your Challenge Our Approach Your Outcome • How are IT-related • Locate the decision • Brief or detailed end-user decisions being made on makers within the users profiles (IT budget sizing the local level? and breakdown, tracking • Assess IT spending of IT projects and • How is IT purchased among habits, IT budgets and suppliers, IT strategy) local end-users? consumption, supplier inclination • Strategic workshop with • What do end-users value Q&A session and tactical and how do your recommendations competitors sell to them? Your business. Our focus.
  • 4. Assess local pricing conditions Your Challenge Our Approach Your Outcome • What pricing models are • Analyze pricing levels • Breakdown of local used on the local market? (rates and trends), pricing market prices and their schemes, pricing models evolution • What pricing levels, margins and commercial • Benchmark pricing based • Qualitative competitive models (e.g. sub- on level of seniority and analysis evaluating contracting) are accepted? type of services pricing behavior • Compare pricing behavior • Strategic workshop with among suppliers Q&A session and tactical recommendations Your business. Our focus.
  • 5. Assess the local skills market Your Challenge Our Approach Your Outcome • What is the quality and • Analyze the local • Breakdown of local market quantity of specific skills in educational system from skills and their evolution a designated market? a quantitative and • Measure the skills qualitative standpoint • How can you take resources (suppliers, advantage of the local • Evaluate existing skills by users, freelancers) competencies? seniority and technical • Strategic workshop with expertise Q&A session and tactical recommendations Your business. Our focus.
  • 6. Identify and assess local and global competitors Your Challenge Our Approach Your Outcome • Who are the competitors • Define the competitive • Brief or detailed in your addressable ecosystem and identify competitive profiles markets (verticals/ main competitors (focus on strengths, topics)? weaknesses, strategy, • Analyze static and dynamic account penetration) • How do they differentiate positioning of selected and how do you position competitors and their value • Strategic workshop with yourself against them? proposition Q&A session and tactical recommendations Your business. Our focus.
  • 7. Identify potential partners and acquisition targets Your Challenge Our Approach Your Outcome • Which local companies • Analyze your needs in • Long and short listing of meet your development terms of external sales/ potential partners strategy and partnering marketing/ delivery • Brief or detailed target expectation? support profiles • How can you take • Search for targets that • Strategic workshop with advantage of the local match your query Q&A session and tactical ISV ecosystem? recommendations • Setup of meetings and further negotiation support Your business. Our focus.
  • 8. Increase visibility and awareness Your Challenge Our Approach Your Outcome • How can you improve • Understand your visibility • Promotional or your brand’s visibility on challenges and propose an educational white papers the local market or for a appropriate communication • Organize stand-alone or selected offering? tool (white paper, event, joint media events (press press release) • Should you promote a conferences, press product/ service or • Identify and select the releases, roundtables) engage with potential target audience (end-user with PAC’s participation local customers? market, media, etc.) and address them Your business. Our focus.
  • 9. Select the right near-shore delivery locations and models Your Challenge Our Approach Your Outcome • Where are the best • Understand your • Country-by-country locations to set up near- requirements and needs comparison of various near- shore delivery centers? in terms of near-shore shore parameters capabilities • What locations and models • Qualitative analysis with a best fit your need in terms • Benchmarking and focus on your needs of near-shore delivery? assessment of selected • Strategic workshop with countries in the region Q&A session and tactical recommendations Your business. Our focus.
  • 10. PAC’s portfolio PAC’s Reports PAC’s Offerings PAC’s Consulting Services Customized Market Analysis Sales Support Services Communication Services Target Definition Portfolio Analysis Company Analysis M&A/Partner Market Analysis Search Services Recommendations Implementation 100% Standard 100% Tailored Your business. Our focus.
  • 11. Who has PAC helped in Eastern Europe? Your business. Our focus.
  • 12. About Pierre Audoin Consultants (PAC): PAC is a global market research and strategic consulting firm for the Software and IT Services Industry (SITSI). PAC helps IT vendors, CIOs, consultancies and investment firms by delivering analysis and advice to address a range of growth, technology, financial and operational issues. Our 30+-year heritage in Europe – combined with our US presence and worldwide resources – forms the foundation of our ability to deliver in-depth knowledge of local IT markets, anywhere. We employ structured methodologies – undertaking thousands of annual face-to-face interviews on both the buy and sell side of the market, as well as a bottom-up, top-down approach – to leverage our research effectively. PAC publishes a wide range of off-the-shelf and customized market reports –including our best-selling SITSI® program – in addition to our suite of strategic consulting and market planning services. Over 160 professionals in 16 offices – across all continents – are delivering the insight that can make a difference to your business. For more information, please visit our website at www.pac-online.com Your Contacts: Eugen Schwab-Chesaru George Mironescu Partner & Managing Director Senior Consultant Eastern Europe Eastern Europe e.schwab@pac-online.com g.mironescu@pac-online.com Tel: +40 (0) 21 410 10 33 Tel: +40 (0) 21 410 75 82 Mob: +40 (0) 722 630 248 Mob: +40 (0) 722 612 431