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
Unit 5
Introduction to
Organizational Behavior
HRM UNIT 5 1

 Meaning
 Definitions
1. Fred Luthans: Organizational Behavior is directly
concerned with the understanding, predicting and
controlling of human behavior in organizations.
2. Stephen Robbins: OB is a systematic study of the
actions of the actions and attitudes that people
exhibit within organisations.
Introduction
HRM UNIT 5 2

Features Of OB
1. OB is multidisciplinary in nature
2. OB attempts to improve organizational
effectiveness and the quality of life at work
3. OB recognizes the dynamic nature of
organizations
4. OB assumes that there is no one best to
approach
Scope
HRM UNIT 5 3

1. Psychology
2. Social Psychology
3. Sociology
4. Anthropology
5. Political Science
Disciplines Contributing to
Organizational Behavior
HRM UNIT 5 4

1. Globalization
2. Emerging Employment Relationship
3. Changing workforce
4. Knowledge Management
5. Information technology and OB
Emerging Trends in
Organizational Behavior
HRM UNIT 5 5

1. Employee opportunities
2. Vast study
3. Work force Diversity
4. Provides Guidelines
Challenges and
Opportunities for OB
HRM UNIT 5 6

1. Conditions affecting Multinational Operations
i. Legal and Ethical Conditions
ii. Political Conditions
iii. Economic Conditions
2. Managing an International Workforce
3. Individual differences
i. Individualism
ii. Power Distance
iii. Uncertainty avoidance
iv. Masculine and Femininity
v. Time Orientation
Organizational Behavior
across Cultures
HRM UNIT 5 7

1. The Autocratic Model
2. The Custodial Model
3. The Supportive Model
4. The Collegial Model
5. The System Model
Organizational Behavior
Models
HRM UNIT 5 8

1. Classical
2. Human Relations including neo-human relations
3. Systems
4. Contingency
5. Decision making
6. Social Action
7. Postmodernism
Approaches to OB
HRM UNIT 5 9

 Controlling and directing Behavior
 Use of Power and sanction
 Leadership
 Communication
 Organizational Climate
 Organizational Adaptation
Importance of OB
HRM UNIT 5 10

Cannot Abolish Conflicts
One of the many systems operating within
large social system
Gives Narrow view point
Law of diminishing returns
Decline in returns after optimum desireable
practice
Limitations of OB
HRM UNIT 5 11

Introduction
Meaning
Organizational Change
HRM UNIT 5 12

Organization
al Behavior
Group
Change
Individual
Change
Levels of Change
• Individual
Change
• Group
Change
• Organisation
al Change
HRM UNIT 5 13

A. Changes Related to People
I. Personal Change
II. Culture Change
III. People-centered Changes
IV. Social change
Types of Change
HRM UNIT 5 14

B. Changes Related to Organizations
I. Leadership Change
II. Structural Change
III. Reengineering
IV. Incremental Organizational Change
V. Fundamental Organizational Change
VI. Paradigm Shift
VII.Strategic Change
Types of Changes
HRM UNIT 5 15

C. Changes related to Systems
I. Process-oriented Change
II. Technological Change
III. Systems Change
IV. Continuous Change
V. Transactional Change
VI. Business Process Reengineering
Types of Changes
HRM UNIT 5 16

Types of Change
D. Change in general
I. Growth
II. Unplanned change
III. Planned Change
IV. Radical change
V. Development Change
VI. Transformational
Change
VII. Transitional Change
Viii. Strategy Deployment
Ix. Restructuring
X. Evolutionary Change
Xi. Revolutionary Change
Xii. Proactive Change
Xiii. Reactivive
HRM UNIT 5 17

E. Forces for change
I. Organizations face a dynamic and changing
environment
II. The changing nature of the workforce
III. Technology is changing jobs and
organizations
IV. Competition is Changing
V. Social Trends
Types of Changes
HRM UNIT 5 18

Meaning
Reasons
A. Economic Causes
I. Fear of losing Job or Reduction in Employment
II. Insecurity of Job
III. Doubt about Future or Fear of Obsolescence
IV. Fear and Increased Work Load
Resistance to Change
HRM UNIT 5 19

B. Personal Causes
I. Requirement of Training
II. Boredom and Monotony
III. Non-involvement in Decision-making
C. Social Causes
I Need for New social Adjustment
II Taking Change as Pressure of Outside power
III Orthodox mentality
Reasons for Resistance to
Change
HRM UNIT 5 20

1. Discussions about the changes with workers
2. Proper Planning for change
3. Protection of the Interest of Employees
4. Group Dynamics
5. Changes should be slow in parts
6. Proper training
7. Sharing of Income
Overcoming Resistance to
Change
HRM UNIT 5 21

 Meaning
 Objectives
I. To help make organizational culture more
responsive
II. Function as human beings than mere resources
III. Provide opportunities
IV. Make Organization more effective
Organizational
Development
HRM UNIT 5 22

Reaso
ns
Change
Managem
ent
Creates
Leaders
Strategic
Intervention
Specialists
Developing
Core
Competencies
Reasons to Study
Organizational Development
HRM UNIT 5 23

Thank you
HRM UNIT 5 24

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Human resource management Unit 5 (Group 5)

  • 2.   Meaning  Definitions 1. Fred Luthans: Organizational Behavior is directly concerned with the understanding, predicting and controlling of human behavior in organizations. 2. Stephen Robbins: OB is a systematic study of the actions of the actions and attitudes that people exhibit within organisations. Introduction HRM UNIT 5 2
  • 3.  Features Of OB 1. OB is multidisciplinary in nature 2. OB attempts to improve organizational effectiveness and the quality of life at work 3. OB recognizes the dynamic nature of organizations 4. OB assumes that there is no one best to approach Scope HRM UNIT 5 3
  • 4.  1. Psychology 2. Social Psychology 3. Sociology 4. Anthropology 5. Political Science Disciplines Contributing to Organizational Behavior HRM UNIT 5 4
  • 5.  1. Globalization 2. Emerging Employment Relationship 3. Changing workforce 4. Knowledge Management 5. Information technology and OB Emerging Trends in Organizational Behavior HRM UNIT 5 5
  • 6.  1. Employee opportunities 2. Vast study 3. Work force Diversity 4. Provides Guidelines Challenges and Opportunities for OB HRM UNIT 5 6
  • 7.  1. Conditions affecting Multinational Operations i. Legal and Ethical Conditions ii. Political Conditions iii. Economic Conditions 2. Managing an International Workforce 3. Individual differences i. Individualism ii. Power Distance iii. Uncertainty avoidance iv. Masculine and Femininity v. Time Orientation Organizational Behavior across Cultures HRM UNIT 5 7
  • 8.  1. The Autocratic Model 2. The Custodial Model 3. The Supportive Model 4. The Collegial Model 5. The System Model Organizational Behavior Models HRM UNIT 5 8
  • 9.  1. Classical 2. Human Relations including neo-human relations 3. Systems 4. Contingency 5. Decision making 6. Social Action 7. Postmodernism Approaches to OB HRM UNIT 5 9
  • 10.   Controlling and directing Behavior  Use of Power and sanction  Leadership  Communication  Organizational Climate  Organizational Adaptation Importance of OB HRM UNIT 5 10
  • 11.  Cannot Abolish Conflicts One of the many systems operating within large social system Gives Narrow view point Law of diminishing returns Decline in returns after optimum desireable practice Limitations of OB HRM UNIT 5 11
  • 13.  Organization al Behavior Group Change Individual Change Levels of Change • Individual Change • Group Change • Organisation al Change HRM UNIT 5 13
  • 14.  A. Changes Related to People I. Personal Change II. Culture Change III. People-centered Changes IV. Social change Types of Change HRM UNIT 5 14
  • 15.  B. Changes Related to Organizations I. Leadership Change II. Structural Change III. Reengineering IV. Incremental Organizational Change V. Fundamental Organizational Change VI. Paradigm Shift VII.Strategic Change Types of Changes HRM UNIT 5 15
  • 16.  C. Changes related to Systems I. Process-oriented Change II. Technological Change III. Systems Change IV. Continuous Change V. Transactional Change VI. Business Process Reengineering Types of Changes HRM UNIT 5 16
  • 17.  Types of Change D. Change in general I. Growth II. Unplanned change III. Planned Change IV. Radical change V. Development Change VI. Transformational Change VII. Transitional Change Viii. Strategy Deployment Ix. Restructuring X. Evolutionary Change Xi. Revolutionary Change Xii. Proactive Change Xiii. Reactivive HRM UNIT 5 17
  • 18.  E. Forces for change I. Organizations face a dynamic and changing environment II. The changing nature of the workforce III. Technology is changing jobs and organizations IV. Competition is Changing V. Social Trends Types of Changes HRM UNIT 5 18
  • 19.  Meaning Reasons A. Economic Causes I. Fear of losing Job or Reduction in Employment II. Insecurity of Job III. Doubt about Future or Fear of Obsolescence IV. Fear and Increased Work Load Resistance to Change HRM UNIT 5 19
  • 20.  B. Personal Causes I. Requirement of Training II. Boredom and Monotony III. Non-involvement in Decision-making C. Social Causes I Need for New social Adjustment II Taking Change as Pressure of Outside power III Orthodox mentality Reasons for Resistance to Change HRM UNIT 5 20
  • 21.  1. Discussions about the changes with workers 2. Proper Planning for change 3. Protection of the Interest of Employees 4. Group Dynamics 5. Changes should be slow in parts 6. Proper training 7. Sharing of Income Overcoming Resistance to Change HRM UNIT 5 21
  • 22.   Meaning  Objectives I. To help make organizational culture more responsive II. Function as human beings than mere resources III. Provide opportunities IV. Make Organization more effective Organizational Development HRM UNIT 5 22