infra 2015 delivery

1. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph STKI is here to serve you………

2. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph From systems of operations to emotion-based systems How to win the delivery game? P

3. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph The delivery department perspective 3P

4. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph What is the “Ideal” delivery department? I am cool and I am happy 4P

5. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph In many aspects: Internet companies Source: http://highscalability.com/blog/2012/5/7/startups-are-creating-a-new-system-of-the-world-for-it.html STKI modifications I am cool and I am happy 5P

6. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Downtime, bugs are un-acceptable Downtime, bugs are bad Many legacy technologies Many business processes New company-new technologies Few business processes Internet Companies Eventually Consistant Enterprise IT Consistant (ACID) However, internet companies are not enterprise IT Conclusion – not all new technologies are relevant to Enterprise IT today Still – try to get to “there” are much as possible 6P

7. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph How will the “new IT” look like? Source: ids.snu.ac.kr/w/images/1/18/2011SS-03.ppt Traditional IT Ideas from Internet companies New IT? 7P

8. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Don’t allow history to repeat itself – don’t say ‘No No No’ 8P

9. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Delivering service to end users 9P

10. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Moving to browser based applications Social communication & collaboration WebRTC Next generation ITSM Steps for improve your End User service Cloud networking ibeacons Mixed communication (VOIP,DATA,VIDEO) ADC, Optimization & automation Browser-based Call Center Software 10P

11. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph The Early Adopter “End User Environment” CIO: IT All PC applications are html5 based Chrome books or thin clients running browser can deliver all applications No software distribution issues to end users. No PC OS update issues Some applications can work off line Input with natural language and gestures 4K display Some applications can work off line Top Security 11P

12. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph The road to advanced end user delivery End user delivery VDI (and TS) is a viable option (not cheap, no promise for ROI) Mid term era will have application delivered via web but some via VDITS Users should develop all their new application via web technologies Focus on central management, standardization 12P

13. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Microsoft’s changing products, licensing and lifecycle policy 13P

14. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Microsoft’s changing products, licensing and lifecycle policy "Spartan" does not support legacy technologies such as ActiveX and Browser Helper Objects Explorer will be offered side by side to Spartan Migration might be challenging Office 365 is certainly delivering in general with better end user experience Can (should) users resist strategic moves by strategic (and sticky) suppliers? 14P

15. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph IT Service Management Traditional ITSM • Incident status • SLA tracking • Basic workflow Advanced ITSM • Complex workflows • Knowledge base • Email and voice integration, chat • Incident to problem automation • Self service (example password reset) Complete IT Solution • Change and asset management • IT portfolio • CMDB • IT service catalogue • IT resource management • IT project management and SDLC Enterprise Service management (not just IT) • Order repair at office • Order supplies (pencils, etc.) • Automation employee roll in and roll changes 15P

16. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Types of Call Center Software On-premise call center software • maintenance • Integration • investments Hosted call center software • More cheaper • limited options for integration & customization Cloud- based call center software • Updating application • share resources • quicker to deploy • Minimal investment Browser- based call center software • Relies on browser • reliable internet connection • Connect anywhere • cost-effective • one-click integrations Source:http://blog.talkdesk.com/9-top-call-center-software-trends-for-2015 16S

17. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Quick and easy to implement, flexible, scalable and can be used anywhere there is internet. One-click integrations with business tools like Salesforce, Zendesk, LiveChat, Shopify and others. Cost-effective solutions due to: 1) multi-tenancy 2) they are managed by the service provider 3) they require no upfront investment 4) many browser-based call center software solutions offer pay-as-you-go options. Browser-based Call Center Software Source: http://blog.talkdesk.com/9-top-call-center-software-trends-for-2015 17S

18. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph 18S

19. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph STKI survey 2014 19S

21. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Call Center Software Trends for 2015 Business Tools Integrations E-commerce platforms, helpdesk solutions, CRMs, Live Chat etc. Consolidation and Centralization Data Real-time and historical metrics Workforce Management Video Automated tasks and multi channel Forecasting call volume, scheduling agents accordingly Personalized and quicker customer service experience Biometric voice identification Mobile 21S

22. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph “sensors inside buildings”: iBeacon iBeacon (A brand name marketed by Apple): Phone is able to pick the transmissions (Bluetooth Low Energy) work a GPS in indoor locations (high degree of accuracy) triggering (in the phone) more than a simple ‘You are here’ signal, it can be pretty much anything at all. 22S

23. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Bluetooth 4.0 (BLE) Same tech, lower power consumption Supported by most recent mobile phones Designed for health, fitness, wearables no need for battery - beacons charge using fluctuations of electromagnetic field 23S

24. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Why do we need beacons? Big brands using beacons: Macy’s, American Eagle, Apple, Best Buy, JCPenney, NFL, Old Navy, Target etc. They do not upload anything to Internet They do not download anything from Internet They do not communicate with each other …but they give interactions a local context. Interaction with users is conveyed through a mobile device (smartphone, tablet) Beacons are mounted by default in everyday items like coffee machines or traffic lights Source: http://www.slideshare.net/elcukro/10-industries-that-will-be-disrupted-by-ibeacons-in-2015 Beacons cost $1 or less and become further miniaturized 24S

25. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Wireless Trends Carriers lose 85% of mobile data traffic to Wi-Fi by 2018 Next-generation Wi-Fi Calling Voice-over-Wi-Fi better user experience Source: http://www.pipelinepub.com/2014_Telecom_Trends/WiFi_wireless/2 Voice-over-LTE continues to take off 25S

27. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph All 12 stadiums together will have a little more than of 3,700 cell stations for voice and data. 75,000 fans in the stands to make up to 515,000 voice calls and 48,000 Internet connections simultaneously within any hour period. 27S

29. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Which CIO type are you? Your winning hand for End User service is… Conservative CIO Mixed communication (VOIP,DATA,VIDEO) IPV6 and ADC Output management systems RFID- biometric Advanced ITSM (KM, Chat, ..) VDI and TS Modern CIO Cloud based call center Unified communication as a service Ibeacons webRTC Most apps in WEB Early adopter CIO Social networks with wireless Browser-based Call Center Software Social communication & collaboration Cloud networking All delivery via Web and new devices (ChromePC) 29P

30. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Devops Chargeback New sourcing models Steps for Cloud Hybrid cloud Join the System, Network DC and Storage forces Infrastructure as Code Public cloud for specific projects 30P

31. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Cloud Ready Architecture There is not ‘private cloud’ just ‘cloud ready architecture’ Cloud Ready example (in production): • Automate environment construction including server, storage, network, dbms, middleware • Self service portal for building environments. • Moving environments from dev to test to prod automatically Next near steps: • Elasticity (at the environment level) • Automatic procedure (restart environment each day at 24:00 because of memory leak) • Devops = application deployment • Next advanced steps: Hybrid clouds (private to public) • APaaS is part of cloud initiative Achieving: • Standard environments. No human errors. • Faster delivery cycle (from days to minutes) • Chargebackshow back option • Better capacity planning 31P

32. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Cloud ready architecture solutions • As Vmware dominates the IT enterprise vRealize automation will be a dominate cloud ready architecture choice • Legacy cloudautomation tools are also valid tactical option • Openstack based solution has strategic advantage. Openstack API’s are already de facto standard. 32P

33. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Public cloud for Modern CIO • Building and maintaining private DC is not relevant anymore • The co-location services market is booming : Bynet, Bezeqint, Veola, IBM, HP, Med1, CCC, MalamTeam, Adgar and more are expanding and investing and partnering for various cloud capabilities • Hosted clients with burst out at their co-location provider • Later, on premise clients will burst out to local cloud providers Cloud Architecture local court jurisdiction 33P

34. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Cloud migration principals Cloud migration Elasticity is the main factor not cost “killing app” technology not available on premise Look for brand new projects Encryption in public cloud has many options but requires application modification Migrate existing project only if it failed (not delivering or delivering with much too high cost) 34P

35. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Tools & Technologies to secure cloud services • Encryption gateways • Governance and compliance • Identity gateway SaaS • Database monitoring and encryption • Dynamic and static analysis tools PaaS • Governance & compliance • Encryption • Multi cloud management IaaS Source:MosheFerber,CloudSecurityAllianceIsrael 34 AWS architecture options for key management: • Server side encryption • Key management service - KMS • CloudHSM • Server side encryption with Client Keys P

36. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Your DMZ is perfect for public cloud Extend your current ESBETL for cloud integration DRaaS and secondthird copy of backup Use service virtualization CALisa, IBMGreenhat Public cloud Try to utilize PaaS or MBaaS Public cloud migration use cases and tips (order is not so important) Testing, Development, Training 36P

37. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Public cloud for the early adaptor CIO Large percentage of delivery is done via “locked free” public clouds Regulation “can handle” global clouds Top cloud functionality AWS Lambda – run your code in response to events Google Firebase – store and sync data across multiple clients Bare metal provisioned servers Efficiency and portability in Linux (cloud & on premise) 37P

38. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Cloud service broker •New (update) resource is needed (VM, Storage, complete application provisioning) •Many options around: •Cloud service broker selects the option according to: • Policy (ex. Production services for system of records with sensitive data will be deployed internally) • Price • Availability of service and possible scale out needs • Technical (latency, etc.) • Relation to other services status • Etc. Cloud architecture environment 1 Cloud architecture environment 2 38P

39. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Public cloud •Wait!! •Public cloud is not just ‘neat technology’ it’s a Sourcing model Source: http://www.robinhasanidea.com/2013/03/interpreting-fiction-step-1.html 39P

40. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Sourcing models evolution Traditional Outsourcing • Same people different employer Hosting • Data Center Collocation • Managed and Unmanaged Hosting IaaS/ PaaS • People, infrastructure, development platform SaaS • People, infrastructure development platform, application BPaaS • People, infrastructure, development platform, application, process, service - everything 40G Collocate Build Consume Integrate People

41. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Cloud is a New Form of Outsourcing •In many cases, the failure of traditional outsourcing was inflexibility and stagnation •Long term fixed contract are simply not fit well to the 21st century needs •Cloud is, for many intents and purposes, virtual outsourcing •Many outsourcing providers (TCS, IBM, HP, etc.) now offer strong cloud offerings IT factory Computing capacity utility model Traditional outsourcing model 41G

42. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Cloud Computing models evolvement: 3 types of CIOs Business customers Conservative IT Cloud ready architecture Modern IT Early adaptor IT Moving into Public Cloud XaaS • Elasticity • Automatic procedures • Devops = application deployment • IT Chargeback • Automated, standard environment. • Self service portal • Faster delivery cycle (days to min) • IT service catalog • Better capacity planning • In/ external service catalog • Fully automated service delivery. Utility model • Cloud Platform Services - Plan, Optimization Hybrid IT Usage of cloud brokerage 42G

43. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Need to embrace different models of workforce Business customers Conservative IT Cloud ready architecture Modern IT Early adaptor IT Moving into Public Cloud XaaS Hybrid IT Private to public • Mostly internal workforce • Prof. services • High percent of permatemps Workforce models mix: • Talent core workforce • Temporary workers • Managed services – better adjustment to cloud-based delivery Moving into different sourcing models: • X-shore / X-site • Managed services • Prof. services 43 G

44. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Which CIO type are you? Your winning hand for Cloud adoption… Conservative CIO Cloud Ready architecture Scale out to local public providers Migrate DMZ apps to public cloud (preferably to PaaS) Modern CIO Utilize new sourcing models ‘cloud like’ Build new applications in cloud Early adopter CIO Hybrid cloud Multi cloud Utilize modern cloud functionality 44P

45. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Join the System, Network DC and Storage forces Utilize Modular DC Software defined storage and networks DC based on commodity HW New DC technology SSD as general storage The road to new Data Center technology Converged Infrastructure 45P

46. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Modular DC • Many modular DC options (ISO vs, none-ISO, movable, etc. • Time to market and better PUE main perceived advantages • Example – 40 feet long modular DC (about 15 square meters) for 15 racks delivered in 6 months for about 500K$ • First projects in Israel 46P

47. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Lets talk about HW Electronic manufacturing services (EMS) design, test, manufacture, distribute, and provide return/repair services. EMS typically avoid ownership of IP (Intellectual Property). Original design manufacturer (ODM) designs and manufactures a product as specified and eventually rebranded by another firm for sale. ODM often retain some degree of IP ownership of the products they design Source:Wikipedia,https://www.ventureoutsource.com/contract-manufacturing/question/whats-the-difference-between-ems-and-odm/STKImodifications Source: https://www.ventureoutsource.com/contract-manufacturing/top-10-ems-odm-reviews-ratings/ 47P

48. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph •94% of global laptop computers are assembled by Taiwanese vendors, mostly ODMs instead of OEMs. •Majority of vendors just define the product positioning, rather than design. •ODMs assume not only design and production but component procurement. Source:http://www.prnewswire.com/news-releases/global-and-china-laptop-and-tablet-pc-industry-report-2011-2012-152524185.html Laptops computers as example of HW market 48P

49. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph The big HW buyers: cloud providers •In the big public clouds (Google, Amazon, Microsoft, etc.) HW is : • Cheap because of scale • Cheap because its “No name” or specific manufactured • Cheap because SW automatically fail-over in case of HW failure. HW reliability is less important issue. • No need to repair HW (replace instead of fix) • So – buying the HW with no warrantyservice •This makes HW even cheaper!! •As IT implements cloud ready and microservices architecture (auto. failover) and ODM ecosystem matures (service for ‘no name HW’) White Boxes HW will become the standard HW. 49P

50. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Emerging option: converged infrastructure: 50P

51. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph About converged infrastructure With ODM’s the traditional HW manufactures are forced into converged infrastructure The ‘traditional converged’ (sometime called ‘monolithic) vs. ‘hyper-converged debate Converged infrastructure already provide value to customers for specific projects (ex. VDI) especially time to market One size does not fit all (example: if you want to grow only in storage) so clients do not consider currently converged infrastructure as general DC environment In long run converged infrastructure will grow until it will be merged with SDDC (software based on standard HW) 51P

52. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph S

53. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Packet-Forwarding Hardware Openflow Firmware Packet-Forwarding Hardware Openflow Firmware Packet-Forwarding Hardware Openflow Firmware Packet-Forwarding Hardware Openflow Firmware Network Operating System –SDN Controller Open Interface to Hardware Open API Software-Defined Network- The new paradigm Microsoft ERP SAP CRM “If header = x, send to port 4” 53S

54. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph ACI vs. NSX SDN solution NFV solution In the battle between Cisco and VMware Inc., user support will be divided between two SDN camps -- networking and systems engineers. 54S

55. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Software-Defined Networking Will Take Off in 2015 Grow from $960 million in 2014 to more than $8 billion by 2018, globally. CIOs require a network that reliably delivers, video communications, as well as productivity and sales applications to any device Computing tasks can be switched automatically to working routers or virtual machines when others fail. Analytics. CIOs will use analytics to create operational efficiencies, identify new revenue streams and augment product development Internet of Things comes into sharper focus. CIOs have moved slowly to work with IoT their comfort level with it will increase as standards coalesce. Source:http://blogs.wsj.com/cio/2014/11/18/software-defined- networking-will-take-off-in-2015-verizon-enterprise-cio/ 55S

56. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph SDN can IMPROVE your network security 56Source: http://demo.ipspace.net/get/OpenFlow%20Functions.pdf; https://indico.cern.ch/event/294923/contribution/0/material/slides/0.pdf Increased business continuity and constant availability of data, with a variety of industry standards (HIPPA, PCI - DSS). Monitor & update networks, applications, and devices from once convenient location. SDN brings agility and automation to the network and enables you to be proactive in responding to your network threats DDOS SDN provides and maintains the equipment to police cyber traffic and guard access to a client’s information. S

57. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph DELL Open networking switches Now run Big Switch’s SDN fabric software •Enabled an ecosystem of software solutions to run on open network hardware. •Big Switch led SDN-powered fabric software development on an ecosystem of open networking hardware. •Open Network Installation Environment (ONIE) standard for automatic booting via the network, versatility Agility lowering the cost best of breed Innovation Source: http://www.bigswitch.com/blog/2014/11/12/dell-open-networking-switches-now-run-big-switchs-sdn-fabric-software 57S

58. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Dell Expands Open Networking Initiative 58S

59. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph How can I strategically select between Cisco’s ACI vs. VMware's NSX? When considering ACI and NSX always remember Openflow the open source SDN leader. When (if) Openflow matures and spread both ACI and NSX will follow. When your strategic supplier offers you his next generation technology, is it a strategic decision? No! You will do it anyway (as long as you stay with your strategic supplier and as long as the supplier looks at this technology strategically) This means: If you will stay with VMWARE you will have NSX If you will stay with CISCO you will have ACI Recommendation: • If you have specific need – test it. SDN are not mature for all scenarios. • Otherwise –wait for the market to decide • Defence, High-tech, Finance should experiment Openflow • Internal politics is key issue 59P

60. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Storage evolution Traditional • Using SSD’s and all flash array as standard storage • Buying SLA and not storage components Conservative • Considering active-active solutions and storage virtualization HW • Using converged or hyper- converged solutions Modern • Using SW storage appliances on dedicated HW providing replications, snaps, backup etc. • Considering all data copies (prod, drp, snaps, test, dev, backup, archive) as a whole Early Adaptor • No central storage! No dedicated storage HW • Just servers with SSD • With SW storage part of cloud architecture (no dedicated HW for storage) • Using cloud storage for backup and primary • In general object storage is preferred 60P

61. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Opensource in delivery • Open source (mainly community but also commercial) is de facto standard in Internet companies and maturing fast in enterprise IT as well: • RDBMS • NoSQL • ESB • WCM • ETL • ESM (enterprise system management) • Microsoft has opensourced parts of .NET 61P

62. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph How to deal with HW - Infrastructure as code It’s Code but not as we know it! IT is another perspective to look at DevOps!! Srouce:http://www.slideshare.net/jedi4ever/code-but-not-as-we-know-it-infrastructure-as-code 62P

63. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Be the automator – not the automated › Automation architect › Business relationship mgr › Service engineer › Workflow/process experts › Customer advocates › Focus on services Sustainers Innovators › Systems administrator › Network administrator › Storage administrator › Database administrator › ITIL & tech zealots › Focus on silo technologies Source: Glenn O'donnell , Forrester 64P

64. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph SRAM DRAM • Flash • Hard disk On-chip cache Main memory Mass storage Speed Costperbit Universal memory obsoletes this hierarchy Capacity Emerging new radical HW technology - The Machine - HP 64P

65. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Summary of Memristor attributes • Memristor memory chip • Nearly as fast as DRAM • Lower power • MUCH higher density • Significantly cheaper/bit • Nonvolatile 65P

66. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph HP the Machine Memory = RAM DISKCPU Memory = MemistorCPU The Machine requires new OS, new compilers etc. 66P

67. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Which CIO type are you? Your winning hand for HW is… Conservative CIO Converged infrastructure for specific projects (ex. VDI) Use SDN for specific need – vendor based SSD for standard storage Active Active storage solution if needed Modern CIO Converged for mainstream DC usage SDN for broader usage possibly with Openflow Openstack broader usage DevOps = infrastructure as code Early adopter CIO Just ‘no name hw’ for all purposes =SDDC = all automated Mainly servers with SSD Replace when break Complete SW stack for OS virtualization network storage based on Openstack 67P

68. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph Final word – join the System Storage and Network DC forces Source: http://www.jta.org/2011/11/20/news-opinion/united-states/twinning-project-brings-muslims-and-jews-together 68P

69. Sigal Russin's, Galit Fein's & Pini Cohen's work Copyright@2015 Do not remove source or attribution from any slide, graph or portion of graph 69 Sigal Russin Sigalr@stki.info Galit Fein Galit@stki.info Pini Cohen Pini@stki.info

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