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Xo Managed Backup Customer Presentation
- 1. XO Managed Backup
Enterprise-Class Data Protection
March 25, 2009
Simon Xu- Sales Consultant
admin@zhexu.cnc.net
© Copyright 2009 XO Concentric. All Rights Reserved
- 2. Agenda
Why You Should Care
Market Background
Service Overview
Benefits
Operation & Architecture
Security
Pricing
For More Information
1
© Copyright 2009 XO Concentric. All Rights Reserved
- 3. Why You Should Care!
Solves critical data protection problem
Reduces costs
Lowers risk
Helps meet compliance and regulatory
requirements
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© Copyright 2009 XO Concentric. All Rights Reserved
- 5. Impact of Inadequate Data Protection
Cost of data loss
Cost of downtime
Employee productivity
Customer service sacrificed (lost customers)
Reputation – damage to brand
Recovery deadlines missed
IT staff time consumed (quality of life/operating efficiency)
Liabilities and legal action
Missed projects
Loss of business
Policy sacrificed
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© Copyright 2009 XO Concentric. All Rights Reserved
- 7. Introducing XO Managed Backup:
A reliable, secure and cost-effective solution to data backup for
Small and Medium Sized Businesses and enterprise branch
offices
Protects business-critical data on servers, desktops and
notebooks — in central and remote offices
Scales from a few gigabytes to multiple terabytes
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© Copyright 2009 XO Concentric. All Rights Reserved
- 8. Service Overview
Restore
Data on Customer Servers, Secure Data Transfer Backup Data Vaults
Desktops, Notebooks and Via internet Connectivity In XO Facilities
Enterprise Applications
7
© Copyright 2009 XO Concentric. All Rights Reserved
- 9. Service Highlights
Online, disk-to-disk backup
Leverages XO connectivity
Reduces backup costs and inconvenience
24 x 7 protection and accessibility
Backups run automatically
Fast, point-and-click restores
Scalability
Efficiently accommodates data growth
Patented compression and incremental backups save time and reduce costs
Security and compliance
Strong end-to-end encryption with no “back doors”
Satisfies regulatory requirements for security and privacy
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© Copyright 2009 XO Concentric. All Rights Reserved
- 10. Service Highlights (cont’d)
Ease of administration
Centralized, web-based control with at-a-glance status
Automated configuration and roles-based management
Broad platform and applications support
Windows XP/Vista, Windows Server, Linux, IBM, HP, Novell, Sun, and VMware
Oracle, Microsoft SQL Server, Microsoft Exchange and Microsoft SharePoint
Tailored fit
Custom backup and retention policies meet business requirements precisely
Supported by pros
Skilled customer care and professional services teams are ready to help
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© Copyright 2009 XO Concentric. All Rights Reserved
- 11. Value Proposition
State-of-the-art, reliable technology
Encryption — six choices including 256-bit
Compression — averaging 2-to-1
Delta technology (at the block level) — further reduces the amount of data to be
uploaded and stored
Far greater recovery reliability than tape
Support for enterprise-grade platforms and applications
Advantages
Leverage XO bandwidth – run backups during off-peak periods
Disaster recovery with quick return to normal operations
Protection: offsite (hardened) and secure (encrypted)
More control and better access to data (disk-to-disk vs. tape)
Save time and money (quicker backups, more reliable restores, less overhead)
Consolidated billing
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© Copyright 2009 XO Concentric. All Rights Reserved
- 12. XO Managed Backup vs. the “Bottom Feeders”
XO Managed Backup is a higher-end service with enterprise-
class features
These lower-end services cannot begin to provide the levels of
data protection, reliability, security and flexibility offered by XO
Managed Backup!
It’s an apples-to-oranges comparison – including how
gigabytes (GBs) are measured
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© Copyright 2009 XO Concentric. All Rights Reserved
- 13. Benefits
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© Copyright 2009 XO Concentric. All Rights Reserved
- 14. Business Benefits
Reduced risks to business continuity and revenue loss
Stronger disaster recovery capability
Lowered administrative, infrastructure and operational costs
Regulatory and statutory requirements for data retention
Reduced downtime costs, increased employee productivity
IT resources freed to pursue business applications
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© Copyright 2009 XO Concentric. All Rights Reserved
- 15. Operational Benefits
Automatic, scheduled backups
Automatic data backup confirmation
Immediate off-site data storage
Easy and flexible restores
Data protection aligned with corporate policies throughout organization
Reduced backup time
Virtually no need for full backups
14
© Copyright 2009 XO Concentric. All Rights Reserved
- 17. How the Service Works
A web-based control center is used to define backup jobs and
retention policies
Agent software is installed on servers, desktops and notebooks
Backup jobs are assigned to the agents
Backup protection is then automatically maintained
Agents upload protected data to our backup servers
Data is retained according to policies set by the customer
The control center or a desktop GUI is used to restore data
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© Copyright 2009 XO Concentric. All Rights Reserved
- 18. Architecture
DESKTOP AGENT
NOVELL NETWARE
Managed Backup
Vault
WINDOWS
2000/2003/2008/XP
CA
INTERNET
HP-UX
Managed Backup
Web Central Control IBM AIX
SUN SOLARIS TX
iSeries / AS 400
REDHAT LINUX
Managed Backup
Agents
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© Copyright 2009 XO Concentric. All Rights Reserved
- 19. Components
XO Web CentralControl XO Backup Agent XO Vault
Administrator has complete First backup: Initial seed Monitors backups
control
Subsequent backups: Processes, catalogs,
of backup and recovery
Extract block level changes indexes and stores the
process
on each protected server encrypted data blocks
Features an easy-to-use GUI Tracks block level changes Optimizes storage
which allows customization on each protected server
De-duplicates data
of policies and schedules
Compresses and encrypts
Optimized for disk
block changes; then pushes
Automates the data utilization & provides full
them to the XO Vault
protection process restoration of data based on
retention policy
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© Copyright 2009 XO Concentric. All Rights Reserved
- 20. Backup Process
Managed Backup Managed Backup
Agents Vault
INTERNET
Changed Blocks Compression SIDF Backup / Restore
Changed Files
Are identified from file Encryption Packet Protocol ( BRTP )
Minimizes backup windows and storage footprint
Delta processing only sends changed data within files (at block level)
Compresses data for transmission
Data De-duplication at the block and file level
19
© Copyright 2009 XO Concentric. All Rights Reserved
- 21. Example Data Storage Comparison
Assumptions
Retention Policy
10GB original data Daily: 7 copies for 7 days
50% compression Weekly: 5 copies for 31 days
Monthly: 12 copies for 365 days
2% daily change rate
TOTAL: 24 copies
Legacy Backup Software XO Managed Backup
Seed
Full backups run daily 10GB 50% compressed = 5GB
Deltas
Totals
2% of 10GB = 200MB
10GB x 24 = 240 GB
50% compressed = 100MB
Totals
23 x 100MB + 5GB = 7.3 GB
240GB vs. 7.3GB
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© Copyright 2009 XO Concentric. All Rights Reserved
- 22. Application Security Measures
Centralized administration and assignment of rights
Precise control of access privileges
End-to-end data encryption based on the customer’s choice
56-bit Blowfish, 56-bit DES, 112-bit Triple-DES, 128-bit Blowfish,128-bit AES and
256-bit AES encryption
Secure keys
The customer is the sole owner of the encryption key – even XO cannot access
the data
Additional Encryption
XO DeltaPro is a self-encrypting process that adds an additional level of security
21
© Copyright 2009 XO Concentric. All Rights Reserved
- 23. Pricing
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© Copyright 2009 XO Concentric. All Rights Reserved
- 24. When is a Gigabyte not a Gigabyte?
Lower-end services quote prices for “natural” GBs
The data footprint on the customer’s systems
Fixed, pre-defined data backup and retention policies
OK for consumers and smaller businesses with basic requirements
Our prices are based on “compressed” GBs
The data footprint on our backup servers after data is compressed, de-duplicated
and processed by some very elegant “delta” technology
Tailored, customer-defined data backup and retention policies
Perfect for businesses with serious data protection requirements
A rule of thumb is that one compressed GB is equivalent to two
natural GBs
23
© Copyright 2009 XO Concentric. All Rights Reserved
- 25. Pricing
Windows and Linux platform agents are provided at no charge. Advanced
platform agents and application plug-ins have one-time license fees.
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© Copyright 2009 XO Concentric. All Rights Reserved
- 26. For More Information
Questions or Comments?
Feel free to discuss with me.
looking forward to talking to you.
Contact: Simon Xu
admin@zhexu.cnc.net
917-770-4830
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© Copyright 2009 XO Concentric. All Rights Reserved