Resume_Sivasankaraiah Poli

S
Sivasankaraiah Poli
Cell: +1 469 332 2876
SkypeID: siva.poli1
E-mail: sivasankar.poli22@gmail.com
SUMMARY:
• Over 6+ years of experience in Information Technology with emphasis on Software
Testing/Quality Assurance.
• Expert in Selenium WebDriver and Grid
• Hands on experience in Develop Automation Scripts, Execution and Analysis Test Results
using Hybrid, Keyword Driven Framework and Data Driven Framework in Selenium.
• Hands on experience in Page Object Model in Selenium.
• Hands on experience in Core Java and Collections.
• Hands on experience in writing core java to access data from outsource files and used OOPs
concepts in developing the selenium framework.
• Experienced in using Apache POI to read data from external sources to feed locators into
the test script.
• Experienced in using Jenkins as a Continuous Integration server to configure with GitHub
and Maven.
• Proficient with HTML, CSS, XPath, and VBScript.
• Having Good experience in utilizing the Source Control System such as SVN.
• Experienced in using Git as a source repository system to share code within the office as
well as with the team in overseas.
• Experienced on Eclipse to develop Junit and TestNG frameworks.
• Experienced with debugging using Firebug, Chrome or IE development tools.
• Expertise in participating in requirement analysis reviews and working sessions to
understand the requirements and system design.
• Experienced in providing test management actions and activities (STLC) using ALM/Quality
center by using ALM maintained and executed the test scripts.
• Very good in writing SQL queries for backend data validation and data integrity check.
• Experienced working with continuous integration tools like Jenkins and Hudson.
• Proficient with building automation test suites using Java and Selenium WebDriver from the
ground up.
• Experienced in developing use cases, user interface specifications, and user requirement
specification documents.
• Experienced in performing Data driven testing to validate the components displayed on the
website using Selenium.
• Experienced in formulating Test Plans, Test cases, Test Scenarios, Test Approach and set up
testing environment.
• Expert in both Manual and Automation testing of the applications.
• Experienced in conducting different types of testing including Black Box Testing, GUI
Testing, Data Driven Testing, Back End Testing, Integration, Regression, Sanity, Functional
and System testing.
• Experienced in using ALM/Quality Center for managing test execution and defect tracking of
all issues.
• Good interpersonal and oral/written communication skills with the ability to understand
and explain both business and technical needs from and to clients and customers.
• Responsible for Weekly and Daily Status Reports.
• Having knowledge on Appium.
DOMAIN EXPERTISE:
Travel& Hospitality
Insurance(Home owner, Auto)
Banking
Retail
TECHNICAL SKILLS
Environment : J2EE• Apollo GDS• Shares GDS
Language : Core Java
Web Technologies : HTML • XML • Java Script, VB
Testing Tools : ALM/QC • Selenium• TFS
RDBMS : DB2
Operating Systems : Windows XP/7
PROFESSIONAL EXPERIENCE:
United Airlines, Chicago, USA Nov 2014- Nov 2015
Selenium Tester
Description: This project provided by United Airlines and Client wants to change the entire UI of
the Web application, it contains many modules such are.
 Filters/Sort by Options
 Flights Block Changes
 Seat map page
 Forms of Payment types
 Confirmation page
In this project each transaction is validated for the correctness in terms of Flight Selection,
Travelers Selection, Validating the price for the respective flight selected, frequent flyer
validation and Mode of Payment etc. Once the basic data is validated the transaction goes
through the payment authentication process.
Responsibilities:
• Worked as Selenium tester for this project from Dec 2014 to Nov 2015 in Onsite(Chicago
Location)
• Analyze the Business Requirements and closely work with the Business Team to get the
clarifications addressed
• Run Defect Triaging and Review the Test Scenarios/ Test Cases with Business
• Designed, executed and maintained Selenium Web Driver, TESTNG, automated test cases
for regression test cases
• Implemented Page Object Model by using PageFactory elements.
• We used Core Java and Collections to build the framework.
• Performed parameterization of the automated test scripts in Selenium to check how the
application performs against multiple sets of data
• Contributed in developing Automation Framework that uses Java, Selenium Web Driver and
TestNG
• Wrote automation test cases and fixing automation script bugs
• Selected the Test Cases to be automated and performed functional testing of the front end
using Selenium (IDE and Web Driver) & created Data Driven framework using TestNG.
• Executed parallel browser testing on various machines using Selenium Grid and performed
cross browser testing.
• Planning for Test Execution activities to accomplish tasks on daily/weekly basis
• Worked with end users to generate UAT scripts and to successful completion of UAT testing
• Performed browser compatibility testing
• Involved in the regression test planning for the project and identified the critical regression
tests
• Executed the automated regression test cases during every release and also executed the
daily regression test suites
• Worked with continuous integration tool like Jenkins
• Responsible for daily status reporting & managed end to end testing
• Maintained and executed the test scripts on ALM.
• Validated Soap Response files & performed Backend testing.
• Actively participated on Scrum to discuss about the issues facing and get the inputs from
Business team to resolve which enhance the product quality.
Environment: Selenium WebDriver, Java, xPath, Firebug, FirePath, Web Services, Test NG,
HTML, Java Script, CSS, AJAX, HP Quality Center, JXL, Agile, SQL, Git, Maven, Jenkins, Shares
GDS
KEMPER P & C Insurance USA Dec 2013- Nov 2014
Selenium Tester
Project Description:
Kemper is a diversified insurance holding company with subsidiaries that provide an array of products to
the individual and small business market. Kemper Personal and Commercial Lines sell Auto, Home and
Package Plus policies through independent agencies. Kemper Specialty California sells personal Auto
insurance in the state of California through independent agents and brokers to customers who may have
had difficulties obtaining or maintaining insurance in the past. Kemper Direct sells Auto and Home by
phone and online. Kemper also offers Life and Health Insurance through Kemper Home Service
Companies and Reserve National.
As a result of Exceed application implementation, required to understand business logic & requirements
for its Property & Causality new business and author test cases for regression and functional testing and
execution of them on mainframe environment and web based applications as well.
Responsibilities:
• Involved in project to understand the business needs and objectives of the system and
interacted with the end client/users and gathered requirements for the integrated system
• Worked with the user group for requirement gathering throughout the planning and
implementation.
• Test Script execution on Selenium WebDriver
• Developed Business and Generic Key words as per the Requirement, Specifically developing
functions, adding control flow logic, loops etc.
• Test Script execution on Selenium WebDriver
• Reviewing the Test Reports using TestNG
• Updating Framework functions when needed
• Developed the Automation Test Scripts
• Performed Functional and Compatibility Testing on different browsers like Chrome, Firefox
and IE.
United Airlines, HYD, INDIA Feb 2013- Dec 2013
Selenium Tester
Project Name: Subscriptions
Project Description:
This project will provide United with the ability to offer subscriptions to various products such
as bag fee waivers and Economy Plus seats as well as build the subscription framework and also
to incorporate the United Club membership process.
The initial launch of the Subscription project includes:
1) Economy Plus
2) Baggage
3) United Club Membership
Customers will be able to purchase (self or as gift), upgrade, manage and renew subscriptions.
Once a customer purchases a subscription it should be recognized by all enterprise systems.
Responsibilities:
• Test Script execution on Selenium WebDriver
• Analysing the business application and its requirements. Perform requirements ambiguity
testing. Identification of high level scenarios
• Developed Business and Generic Key words as per the Requirement, Specifically developing
functions, adding control flow logic, loops etc.
• Test Script execution on Selenium WebDriver
• Reviewing the Test Reports using TestNG
• Updating Framework functions when needed
• Developed the Automation Test Scripts
• Performed Functional and Compatibility Testing on different browsers like Chrome, Firefox
and IE.
• Review of system test cases, regression test cases and sanity test cases as per Testing
Requirements and upload them to test management tool as per client specification
• Identification of critical test cases for code hand off
• Participated defect triage meetings with both business and development teams
Environment: Selenium WebDriver, Java, xPath, Firebug, FirePath, Web Services, Test NG,
HTML, Java Script, CSS, AJAX, HP Quality Center, JXL, Agile, SQL, Oracle, SVN, Maven, Jenkin,
Shares GDS
Bank of the West, USA May 2012- Feb 2013
Selenium Tester
Project Description:
Bank of the West is a financially strong, well-capitalized and prudently managed FDIC-insured
bank that customers have entrusted with their money for over 135 years. Through holding
company Banc West Corporation, the bank is a subsidiary of BNP Paribas, one of the six highest
rated banks in the world. As part of Bank of the West services to its customers, bank decided to
provide the statements of all accounts pertaining to a customer together as a combined
statement that means the other accounts such as Money Market account or Loan account or
Gold Line account etc. will be shown along with personal/commercial checking account. QA
have to validate the design of the statement as per the prototype and the content validation of
the accounts.
Roles and Responsibilities:
• Understanding business requirements and coordinating with business analysts.
• Preparation and run JCLs.
• Using the tool Ultra Quest, extract test data based on the test requirements. Data validation
using SQL and provides the test data for different test conditions
• Participated in Business/Development meetings to understand user requirements and
conducted weekly Status meetings.
• Selected the Test Cases to be automated and performed functional testing of the front end
using Selenium (IDE and Web Driver) & created Data Driven framework using TestNG.
• Executed the automated regression test cases during every release and also executed the
daily regression test suites
• Working experience on daily status reporting & managed end to end testing
• Perform extensive manual testing on key areas of the application
United Continental Holdings, Inc., USA Jan 2012- May 2012
Selenium Tester
Project Name: United Airlines – Upgrade Path
Project Description:
The project involved validation of different services and Products offered by united airlines to
customers.
Upgrade with Money: Customer can upgrade his Cabin from lower to next by paying money
Upgrade with Certificates: Customer can upgrade his Economy cabin to First or Business First
by using certificates GPU, RPU (Customer can get certificates if his miles reach to 75,000 or 1,
00,000)
Upgrade with Miles: Customer can upgrade his lower level cabin to higher level cabin by using
the miles in his account
Responsibilities:
• Contributed in developing Automation Framework that uses Java, Selenium Web Driver and
TestNG
• Wrote automation test cases and fixing automation script bugs
• Selected the Test Cases to be automated and performed functional testing of the front end
using Selenium (IDE and Web Driver) & created Data Driven framework using TestNG.
• Executed the automated regression test cases during every release and also executed the
daily regression test suites
• Working experience on daily status reporting & managed end to end testing
• Perform extensive manual testing on key areas of the application
• Identification of critical test cases for code hand off, revenue accounting, UAT and
integration testing
Environment: Selenium WebDriver, Java, xPath, Firebug, FirePath, Web Services, Test NG,
HTML, CSS, AJAX, HP Quality Center, JXL, SVN, Maven, Jenkin, Shares GDS
United Airlines - Internet Booking Engine, HYD, INDIA Dec 2010- Jan 2012
QA Analyst
Project Description:
The project involved manual testing and Automation testing of different services and
Products offered by united airlines to customers.
Economy Plus Seat Purchase: Customer can Purchase Extra leg room seat which has 5
inches extra space in front of the seat, this will be free for Elite Members and Non Elite,
guest members has to purchase the seat.
FareLock: Customer can hold his ticket by selecting FareLock option for 72 hrs and 7 days.
Premier Access: Premier Access offer for Non elite and Guest members to get the below
privileges
1) Economy Plus seat
2) Priority Check-in
3) Security line
UMNR: (Unaccompanied minor) Customer has age between 5-11 yr called has UMNR,
United airlines offer to book a ticket for this type of customers and they collect money to
take care of his necessities.
Responsibilities:
• Analyzing business requirements and sending clarifications to onsite team
• Prepared test scenarios and create test cases
• Prepared data sheets for optimum coverage of test requirements
• Browser compatibility testing and OS compatibility testing
• Performed extensive manual testing on key areas of the application
• Reported defects on QC
• Participated in team meetings and FDRs
• Performed regression testing
• Performed Ad-hoc testing
Environment: J2EE, Oracle 10g, QC, Apollo GDS
Adroit Claretdene InfoTech Pvt Ltd., Bangalore, India Aug 2009 – Dec 2010
QA Analyst
#1 • MASS AUTO & PLUS
Client : ONE BEACON INSURANCE • Foxboro • MA.
Team Size : 5(60)
Project objective:
Provide Production Support for the Modules Mass Auto & PLUS in terms of OnCall Support, Ad-
hoc Requests, Solving Work Requests, Problem Tickets, Maintenance and Enhancements.
Project Overview:
Mass Auto System is the policy writing system for Massachusetts private passenger auto rates.
It handles all parts of policy writing including Endorsements, New Business and renewals. All
rates are regulated by the state of Massachusetts with the exception of state approved
company discounts including good driver discounts, and group discounts through employers.
PLUS (Plus Lines Underwriting System) is online System for User Interaction.
Environment: COBOL • JCL • DB2 •CICS • File-Aid • MVS • IBM 390
Responsibilities :
• As a Team Member
• OnCall Support
• Solving Work Requests
• Resolutions for Problem Management Tickets
• Adhoc Requests
• Adhoc Requests

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Resume_Sivasankaraiah Poli

  • 1. Sivasankaraiah Poli Cell: +1 469 332 2876 SkypeID: siva.poli1 E-mail: sivasankar.poli22@gmail.com SUMMARY: • Over 6+ years of experience in Information Technology with emphasis on Software Testing/Quality Assurance. • Expert in Selenium WebDriver and Grid • Hands on experience in Develop Automation Scripts, Execution and Analysis Test Results using Hybrid, Keyword Driven Framework and Data Driven Framework in Selenium. • Hands on experience in Page Object Model in Selenium. • Hands on experience in Core Java and Collections. • Hands on experience in writing core java to access data from outsource files and used OOPs concepts in developing the selenium framework. • Experienced in using Apache POI to read data from external sources to feed locators into the test script. • Experienced in using Jenkins as a Continuous Integration server to configure with GitHub and Maven. • Proficient with HTML, CSS, XPath, and VBScript. • Having Good experience in utilizing the Source Control System such as SVN. • Experienced in using Git as a source repository system to share code within the office as well as with the team in overseas. • Experienced on Eclipse to develop Junit and TestNG frameworks. • Experienced with debugging using Firebug, Chrome or IE development tools. • Expertise in participating in requirement analysis reviews and working sessions to understand the requirements and system design. • Experienced in providing test management actions and activities (STLC) using ALM/Quality center by using ALM maintained and executed the test scripts. • Very good in writing SQL queries for backend data validation and data integrity check. • Experienced working with continuous integration tools like Jenkins and Hudson. • Proficient with building automation test suites using Java and Selenium WebDriver from the ground up. • Experienced in developing use cases, user interface specifications, and user requirement specification documents. • Experienced in performing Data driven testing to validate the components displayed on the website using Selenium. • Experienced in formulating Test Plans, Test cases, Test Scenarios, Test Approach and set up testing environment. • Expert in both Manual and Automation testing of the applications.
  • 2. • Experienced in conducting different types of testing including Black Box Testing, GUI Testing, Data Driven Testing, Back End Testing, Integration, Regression, Sanity, Functional and System testing. • Experienced in using ALM/Quality Center for managing test execution and defect tracking of all issues. • Good interpersonal and oral/written communication skills with the ability to understand and explain both business and technical needs from and to clients and customers. • Responsible for Weekly and Daily Status Reports. • Having knowledge on Appium. DOMAIN EXPERTISE: Travel& Hospitality Insurance(Home owner, Auto) Banking Retail TECHNICAL SKILLS Environment : J2EE• Apollo GDS• Shares GDS Language : Core Java Web Technologies : HTML • XML • Java Script, VB Testing Tools : ALM/QC • Selenium• TFS RDBMS : DB2 Operating Systems : Windows XP/7 PROFESSIONAL EXPERIENCE: United Airlines, Chicago, USA Nov 2014- Nov 2015 Selenium Tester Description: This project provided by United Airlines and Client wants to change the entire UI of the Web application, it contains many modules such are.  Filters/Sort by Options  Flights Block Changes  Seat map page  Forms of Payment types  Confirmation page In this project each transaction is validated for the correctness in terms of Flight Selection, Travelers Selection, Validating the price for the respective flight selected, frequent flyer validation and Mode of Payment etc. Once the basic data is validated the transaction goes through the payment authentication process.
  • 3. Responsibilities: • Worked as Selenium tester for this project from Dec 2014 to Nov 2015 in Onsite(Chicago Location) • Analyze the Business Requirements and closely work with the Business Team to get the clarifications addressed • Run Defect Triaging and Review the Test Scenarios/ Test Cases with Business • Designed, executed and maintained Selenium Web Driver, TESTNG, automated test cases for regression test cases • Implemented Page Object Model by using PageFactory elements. • We used Core Java and Collections to build the framework. • Performed parameterization of the automated test scripts in Selenium to check how the application performs against multiple sets of data • Contributed in developing Automation Framework that uses Java, Selenium Web Driver and TestNG • Wrote automation test cases and fixing automation script bugs • Selected the Test Cases to be automated and performed functional testing of the front end using Selenium (IDE and Web Driver) & created Data Driven framework using TestNG. • Executed parallel browser testing on various machines using Selenium Grid and performed cross browser testing. • Planning for Test Execution activities to accomplish tasks on daily/weekly basis • Worked with end users to generate UAT scripts and to successful completion of UAT testing • Performed browser compatibility testing • Involved in the regression test planning for the project and identified the critical regression tests • Executed the automated regression test cases during every release and also executed the daily regression test suites • Worked with continuous integration tool like Jenkins • Responsible for daily status reporting & managed end to end testing • Maintained and executed the test scripts on ALM. • Validated Soap Response files & performed Backend testing. • Actively participated on Scrum to discuss about the issues facing and get the inputs from Business team to resolve which enhance the product quality. Environment: Selenium WebDriver, Java, xPath, Firebug, FirePath, Web Services, Test NG, HTML, Java Script, CSS, AJAX, HP Quality Center, JXL, Agile, SQL, Git, Maven, Jenkins, Shares GDS KEMPER P & C Insurance USA Dec 2013- Nov 2014 Selenium Tester
  • 4. Project Description: Kemper is a diversified insurance holding company with subsidiaries that provide an array of products to the individual and small business market. Kemper Personal and Commercial Lines sell Auto, Home and Package Plus policies through independent agencies. Kemper Specialty California sells personal Auto insurance in the state of California through independent agents and brokers to customers who may have had difficulties obtaining or maintaining insurance in the past. Kemper Direct sells Auto and Home by phone and online. Kemper also offers Life and Health Insurance through Kemper Home Service Companies and Reserve National. As a result of Exceed application implementation, required to understand business logic & requirements for its Property & Causality new business and author test cases for regression and functional testing and execution of them on mainframe environment and web based applications as well. Responsibilities: • Involved in project to understand the business needs and objectives of the system and interacted with the end client/users and gathered requirements for the integrated system • Worked with the user group for requirement gathering throughout the planning and implementation. • Test Script execution on Selenium WebDriver • Developed Business and Generic Key words as per the Requirement, Specifically developing functions, adding control flow logic, loops etc. • Test Script execution on Selenium WebDriver • Reviewing the Test Reports using TestNG • Updating Framework functions when needed • Developed the Automation Test Scripts • Performed Functional and Compatibility Testing on different browsers like Chrome, Firefox and IE. United Airlines, HYD, INDIA Feb 2013- Dec 2013 Selenium Tester Project Name: Subscriptions Project Description: This project will provide United with the ability to offer subscriptions to various products such as bag fee waivers and Economy Plus seats as well as build the subscription framework and also to incorporate the United Club membership process. The initial launch of the Subscription project includes: 1) Economy Plus 2) Baggage
  • 5. 3) United Club Membership Customers will be able to purchase (self or as gift), upgrade, manage and renew subscriptions. Once a customer purchases a subscription it should be recognized by all enterprise systems. Responsibilities: • Test Script execution on Selenium WebDriver • Analysing the business application and its requirements. Perform requirements ambiguity testing. Identification of high level scenarios • Developed Business and Generic Key words as per the Requirement, Specifically developing functions, adding control flow logic, loops etc. • Test Script execution on Selenium WebDriver • Reviewing the Test Reports using TestNG • Updating Framework functions when needed • Developed the Automation Test Scripts • Performed Functional and Compatibility Testing on different browsers like Chrome, Firefox and IE. • Review of system test cases, regression test cases and sanity test cases as per Testing Requirements and upload them to test management tool as per client specification • Identification of critical test cases for code hand off • Participated defect triage meetings with both business and development teams Environment: Selenium WebDriver, Java, xPath, Firebug, FirePath, Web Services, Test NG, HTML, Java Script, CSS, AJAX, HP Quality Center, JXL, Agile, SQL, Oracle, SVN, Maven, Jenkin, Shares GDS Bank of the West, USA May 2012- Feb 2013 Selenium Tester Project Description: Bank of the West is a financially strong, well-capitalized and prudently managed FDIC-insured bank that customers have entrusted with their money for over 135 years. Through holding company Banc West Corporation, the bank is a subsidiary of BNP Paribas, one of the six highest rated banks in the world. As part of Bank of the West services to its customers, bank decided to provide the statements of all accounts pertaining to a customer together as a combined statement that means the other accounts such as Money Market account or Loan account or Gold Line account etc. will be shown along with personal/commercial checking account. QA have to validate the design of the statement as per the prototype and the content validation of the accounts.
  • 6. Roles and Responsibilities: • Understanding business requirements and coordinating with business analysts. • Preparation and run JCLs. • Using the tool Ultra Quest, extract test data based on the test requirements. Data validation using SQL and provides the test data for different test conditions • Participated in Business/Development meetings to understand user requirements and conducted weekly Status meetings. • Selected the Test Cases to be automated and performed functional testing of the front end using Selenium (IDE and Web Driver) & created Data Driven framework using TestNG. • Executed the automated regression test cases during every release and also executed the daily regression test suites • Working experience on daily status reporting & managed end to end testing • Perform extensive manual testing on key areas of the application United Continental Holdings, Inc., USA Jan 2012- May 2012 Selenium Tester Project Name: United Airlines – Upgrade Path Project Description: The project involved validation of different services and Products offered by united airlines to customers. Upgrade with Money: Customer can upgrade his Cabin from lower to next by paying money Upgrade with Certificates: Customer can upgrade his Economy cabin to First or Business First by using certificates GPU, RPU (Customer can get certificates if his miles reach to 75,000 or 1, 00,000) Upgrade with Miles: Customer can upgrade his lower level cabin to higher level cabin by using the miles in his account Responsibilities: • Contributed in developing Automation Framework that uses Java, Selenium Web Driver and TestNG • Wrote automation test cases and fixing automation script bugs • Selected the Test Cases to be automated and performed functional testing of the front end using Selenium (IDE and Web Driver) & created Data Driven framework using TestNG.
  • 7. • Executed the automated regression test cases during every release and also executed the daily regression test suites • Working experience on daily status reporting & managed end to end testing • Perform extensive manual testing on key areas of the application • Identification of critical test cases for code hand off, revenue accounting, UAT and integration testing Environment: Selenium WebDriver, Java, xPath, Firebug, FirePath, Web Services, Test NG, HTML, CSS, AJAX, HP Quality Center, JXL, SVN, Maven, Jenkin, Shares GDS United Airlines - Internet Booking Engine, HYD, INDIA Dec 2010- Jan 2012 QA Analyst Project Description: The project involved manual testing and Automation testing of different services and Products offered by united airlines to customers. Economy Plus Seat Purchase: Customer can Purchase Extra leg room seat which has 5 inches extra space in front of the seat, this will be free for Elite Members and Non Elite, guest members has to purchase the seat. FareLock: Customer can hold his ticket by selecting FareLock option for 72 hrs and 7 days. Premier Access: Premier Access offer for Non elite and Guest members to get the below privileges 1) Economy Plus seat 2) Priority Check-in 3) Security line UMNR: (Unaccompanied minor) Customer has age between 5-11 yr called has UMNR, United airlines offer to book a ticket for this type of customers and they collect money to take care of his necessities. Responsibilities: • Analyzing business requirements and sending clarifications to onsite team
  • 8. • Prepared test scenarios and create test cases • Prepared data sheets for optimum coverage of test requirements • Browser compatibility testing and OS compatibility testing • Performed extensive manual testing on key areas of the application • Reported defects on QC • Participated in team meetings and FDRs • Performed regression testing • Performed Ad-hoc testing Environment: J2EE, Oracle 10g, QC, Apollo GDS Adroit Claretdene InfoTech Pvt Ltd., Bangalore, India Aug 2009 – Dec 2010 QA Analyst #1 • MASS AUTO & PLUS Client : ONE BEACON INSURANCE • Foxboro • MA. Team Size : 5(60) Project objective: Provide Production Support for the Modules Mass Auto & PLUS in terms of OnCall Support, Ad- hoc Requests, Solving Work Requests, Problem Tickets, Maintenance and Enhancements. Project Overview: Mass Auto System is the policy writing system for Massachusetts private passenger auto rates. It handles all parts of policy writing including Endorsements, New Business and renewals. All rates are regulated by the state of Massachusetts with the exception of state approved company discounts including good driver discounts, and group discounts through employers. PLUS (Plus Lines Underwriting System) is online System for User Interaction. Environment: COBOL • JCL • DB2 •CICS • File-Aid • MVS • IBM 390 Responsibilities : • As a Team Member • OnCall Support • Solving Work Requests • Resolutions for Problem Management Tickets