The document discusses Skyguests, an airline community service that provides airlines instant reports on service, sector trends, and enables airlines to enhance customer interaction and satisfaction. More than 30 airlines and supporting services expressed interest in Skyguests during beta testing to better communicate with customers. Skyguests offers passengers a platform to share experiences, information like tips from other flyers, and rewards. It also offers airlines tools to communicate and reward passengers, attract new flyers by promoting services, and access market information charts.

1. Skyguests. Story 31, October 21, 2011

2. Airlines are expected to carry 2.8 billion passengers and 48 million tonnes of cargo during the year. Source : IATA, 2011

3. Airlines score lowest among 47 industries evaluated by the Customer Satisfaction Index * , according to a report released by the national index. Source : June 21, 2011| By Marnie Hunter, CNN. * Amercian market

4. Skyguests is a global Airline Community Service, providing Airlines with instant service reports, sector trends and enabling the Airlines to enhance the customer interaction and satisfaction.

5. More than 30 airlines, airports and supporting services contacted Skyguests during betatesting, expressing interest in better customer communication. Source : June 21, 2011| By Marnie Hunter, CNN. * Amercian market

6. The Passenger Ecosystem Airlines Services & goods Airports Ticket websites Passengers

8. What is Skyguests offering? 1. Please Flyers (Communicate & reward) 2. Attract Flyers (Promote services) 3. Market info (Charts) Services & goods Airports Airlines Ticket websites

9. More then 300 Airlines and daily growing

11. [email_address] Skyguests is a global Airline Community Service http://www.Skyguests.com We make your next flight better. Skyguests is a service provided by Qualitysheet Limited