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1
Knowledge
is created
either as :
Documented, easy to
transfer and access, stored
in the form of data
E.g., Procedure manual
Exists in minds, difficult to
transfer and access, based
on insights and experience
E.g., Excellence at closing
sales
CREATE
Explicit knowledge Tacit knowledge

1
Knowledge
is created
either as :
Documented, easy to
transfer and access, stored
in the form of data
E.g., Procedure manual
Exists in minds, difficult to
transfer and access, based
on insights and experience
E.g., Excellence at closing
sales
CREATE
Explicit knowledge Tacit knowledge

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