The annual review document summarizes Tata Consultancy Services' (TCS) performance in the previous year and outlines goals for the coming year. Last year, TCS saw increased profits and decreased losses, with growth across sectors. Customer satisfaction also increased as TCS delivered for clients. Looking ahead, TCS has quarterly goals to launch new products, increase customer satisfaction and growth, improve social media presence, and ensure on-budget development costs. Employee-focused goals include learning opportunities, wellness activities, and recreational events.

2. TATA CONSULTANCY SERVICE
9 . 2 4 . X X
ANNUAL REVIEW

3. AGENDA
I N T R O D U C T I O N
R E S U LT S F R O M L A S T Y EA R
T E A M
W H AT ’ S N E X T
C LO S I N G
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4. 4
INTRODUCTION
H O W W E D I D L A S T Y E A R
Profits are up, and losses are down! We are very
proud of the progress our team has made.
Today we’ll review our wins and losses from last year
and give you an overview of what you can expect for
next year.
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5. RESULTS FROM
LAST YEAR
L E T ’ S D I V E I N
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6. GROWTH BY SECTOR
0 1 2 3 4 5 6
Q1
Q2
Q3
Q4
Sector 3 Sector 2 Sector 1
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7. GROWTH BY SECTOR
Q1 Q2 Q3 Q4
S E R I E S 1 4.3 2.5 3.5 4.5
S E R I E S 2 2.4 4.4 1.8 2.8
S E R I E S 3 2 2 3 5
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8. A S AT I S F I E D C U T O M E R
TCS WAS GREAT TO WORK WITH. SARDA MAM WAS
MY REPRESENTATIVE AND SHE ANTICIPATED MY
NEEDS AND WORKED DILIGENTLY TO FIX MY ISSUE.

9. MEET THE TEAM
R ATA N TATA
CEO
S A R D A B A N E R J E E
CFO
M U K E S H A M B A N I
CTO
E LO N M U S K
CPO
B A R N A R D R E Y N O L D S
CMO
G A U TA M A D A N I
COO
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10. WHAT’S NEXT
L O O K I N G A H E A D
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11. QUARTERLY TIMELINE
Q1 Q2 Q3 Q4
J U L A U G S E P O C T N OV D E C JA N F E B M A R A P R M AY J U N
P R O D U C T L A U N C H
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P R O D U C T L A U N C H
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P R O D U C T L A U N C H
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P R O D U C T L A U N C H
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12. GOALS FOR Q2
EMPLOYEE OPPORTUNITIES BUSINESS PRIORITIES
 End of fiscal celebration on July 15th
 Employee day of learning on August 14th
 Employee Yoga on September 3rd
 Seminar series begins September 10th
 Increase customer satisfaction by 2%
 Maintain growth
 Initiative partnership with 3rd party organizations
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13. GOALS FOR Q2
BUSINESS
PRIORITIES
 Increase customer satisfaction by 2%
 Maintain growth
ADDED
PRIORITIES
 Improve social media presence
 Ensure the cost of development stays
below budget
EMPLOYEE
OPPORTUNITIES
 Interns begin
 Indoor rec leagues
 Chess tournaments
 Big Game watching party
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14. 14
SUMMARY
O U R B U S I N ES S I S G O O D
Profits are up in the last quarter by 3%
W E ’ R E G E T T I N G O U R WO R K D O N E
We finished the consolidation project
W E ’ R E D E L I V E R I N G F O R O U R C U S TO M E RS
Customer satisfaction increased from 70 to 80%
O U R C U S TO M E RS K E E P CO M I N G BAC K
We increased customer retention by 4%
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15. THANK YOU
S n e h a j i t D e y + 9 1 8 9 7 2 9 4 3 2 6 9 s n e h a j i t d @ g m a i l . c o m
W W W.TC S I O N .C O M