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Software Advice BuyerView: Enterprise Resource Planning Software Report 2015

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Every year, hundreds of businesses contact Software Advice to find the best enterprise resource planning (ERP) software to fit their needs. These interactions with prospective buyers provide us with considerable insight into the broader ERP software market and the trends that occur within it.

We recently analyzed a random sample of these interactions to better understand the factors that influence ERP software buyers’ purchasing decisions. These findings will help guide the decisions of other buyers in the market for such a solution.

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Software Advice BuyerView: Enterprise Resource Planning Software Report 2015

  1. 1. Software Advice BuyerView: ERP Software Report Insight into today’s software buyer
  2. 2. Between 2013 and 2014, we spoke to hundreds of buyers seeking to implement a new enterprise resource planning (ERP) system. We examined the data from these interactions and found that: • Two-thirds of buyers do not currently use an ERP system, and 44 percent rely on a combination of disparate systems to execute ERP processes. • Fifty-nine percent of buyers cite the need to improve the integration of data between different business processes as a top reason for seeking an ERP system. • Forty-seven percent of all buyers cite the need to improve their customer relationship management (CRM) database as a reason for wanting to purchase an ERP system. • Among buyers currently using ERP systems, 24 percent cite lack of support and 19 percent cite cost as their primary reasons for wanting to switch to a new system. Abstract
  3. 3. Percent of sample Two-thirds of buyers do not currently use an ERP system, and 44 percent rely on a combination of disparate systems to execute ERP processes. Two-Thirds of Buyers Are Making Their First Foray into ERP Multiple systems ERP software QuickBooks Non-ERP business software Office productivity software Proprietary system Manual methods 0% 10% 20% 30% 40% 50%
  4. 4. Improving integration, especially with their consumer relationship management (CRM) systems, was a top concern for all prospective buyers. Improving Integration is a Top Concern For All Buyers Improve integration Improve CRM Current lacks support Current too expensive Company growth Improve accounting Regulatory compliance New business 0% 15% 30% 45% 60% Percent of sample
  5. 5. Twenty-four percent of buyers currently using ERP systems cite lack of support and 19 percent cite growing costs as reasons for wanting to switch. Current ERP Users Fed Up With Growing Costs and Lack of Support Improve integration Improve CRM Current lacks support Current too expensive Company growth Improve accounting Regulatory compliance New business 0% 15% 30% 45% 60% Percent of sample
  6. 6. Seventy-seven percent of prospective buyers want to deploy a new ERP system within six months. Most Buyers Want to Deploy an ERP System Within Six Months <1 month15% 1 to 3 months26% 3 to 6 months36% 6 to 12 months23%
  7. 7. Eighty-seven percent of prospective buyers were small to midsized businesses, defined here as those with annual revenues of $100 million or less. Most Buyers are Small to Midsized Businesses Less than $1 million4% $1 million to $5 million22% $6 million to $25 million37% $26 million to $50 million15% $51 million to $100 million9% Over $100 million13%
  8. 8. Most of the buyers we spoke with are in manufacturing, logistics, heavy industry and high tech. Most Buyers in Manufacturing, Logistics and Heavy Industry Percent of sample Manufacturing Logistics Heavy industry High tech Food and beverage Consumer goods Professional services Non-profit Media Finance Other 0% 5% 10% 15% 20%
  9. 9. Read the full report Get free price quotes on top ERP software Get unbiased reviews & free demos on top ERP software Learn More About ERP Software Read Report Get Free Quotes Get Free Demos
  10. 10. Software Advice™ is a trusted resource for software buyers. The company's website, www.softwareadvice.com, provides detailed reviews, comparisons and research to help organizations choose the right software. Meanwhile, the company’s team of software analysts provide free telephone consultations to help each software buyer identify systems that best fit their needs. In the process, Software Advice connects software buyers and sellers, generating high-quality opportunities for software vendors. @SoftwareAdvice /company/software-advice @SoftwareAdvice/SoftwareAdvice

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