1. ‘Move your Business to the Cloud’
Hosted Event

2. Welcome to our ‘Move your Business to Cloud’
Hosted Event 2016
Aidan Piper, Managing Director
Welcomm Communications

3. Thanks to our Partners

4. Agenda
9.40am: Welcome and Introduction – Aidan Piper
10.00am: Welcomm Supports and Hosted Services – Sam Mason
10.15am: Gamma Platinum Partnership – Andrew Smethurst
10.30am: Horizon Hosted Voice call reporting – Bart Delgado
10.45am: Digital Services – Ant Morse
11.05am: Box Content Collaboration – Sam Cook
11.20am: Demos/FAQ break out sessions
12.30pm: Close, Free tour of The Space Centre

5. Always partnering and differentiating
• O2 Direct Partner 2015
- Digital excellence awards 2016
• Gamma Platinum Partner 2015
- Key Horizon seller
• Avaya Approved Partner 2015

6. Recent accreditations and
acknowledgements
• London Stock Exchange ‘1000’s companies to
inspire Britain’ report
• Comms Business Awards, finalists in:
- Reseller of the year 2016
- Converged solutions 2016

7. Leading the way in innovation
• First o2 partner to launch fixed lines
• Moved into data connectivity
• Digital services
• Hosted telephony
• What's next?

8. Welcomm Support
Sam Mason, Unified Sales Manager
Welcomm Communications

9. Strategic Partners
• Benefits of being a direct partner and what it means for you, the
customer
- Faster response times –dedicated teams
- Greater support team knowledge
- Up to date information on innovative services
- Commercial advantages
- Partner feedback to shape product and operational improvements

10. Product and Services Portfolio

11. Hosted Voice - Horizon
• Cost reduction
• Mobility
• Staff loyalty
• Security
• Disaster recovery
• Flexibility
• Reporting services

12. SIP Trunking Call Manager
• Flexibility
• Business continuity
• Line rationalisation
• Money saving
• Resilience
• Removal of ISDN
Avaya Telephone Systems

13. Data Services
Converged Private Networks
Superfast Broadband FTTC Ethernet

14. CPN

15. Digital Services

16. Customer Journey
Customer
Requirement
Consultation
Pre-sales Checklist
Cost
Analysis
Site Survey
Project Management Team –
handover with everyone involved
Installation – days planed in
for kit build, training and post
install
Support

17. Implementation
• Team of experienced project coordinators to manage each job from
start to finish
• Take ownership of project and be one point of contact for the
duration of the job.
• Provide regular and timely updates on job status – job update SLA
of two days and 1 hr to respond to incoming enquiries
• Updates provided by phone first, followed up with an email to
enhance the relationship with the customer
• Team will tailor the process to your company requirements

18. Welcomm Support

20. Why Welcomm- What makes us
different…
• Our ability to adapt to different customers and their requirements
• Not one size fits all – each solution is bespoke
• Excellent customer service - Staff are dedicated and measured on
how well they work with our customers
• Advanced relationships with our strategic partners
• Specialist support teams – receive regular training
• Welcome and act directly upon customer feedback to better support
our customers
• Escalation process – always someone available to help

21. Welcomm roadmap
• Continue to strengthen our partner relationships
• Addition of new innovative products
• Customer Self-Service Desk
• Avaya Accreditation
• Encourage customer feedback and support team reviews
• More Events!

22. The Gamma Platinum Partnership
Andrew Smethurst, Head of Channel – Unified Communications
Gamma

23. A few facts about us
• Public Company – Mkt Cap circa £370m
• Analyst forecast 2015 - £192m Revenue, £26.2m EBITDA, cash on balance
sheet, growing
• Over 650 people across 6 sites in UK (and small team in Budapest)
• Full fixed, data and mobile capability – leader in SIP
• Less than 10% of our GM comes from CPS
• Carbon neutral, ISO, PSN (RM1045)
• Focused on enabling the channel as the route to growth

24. Gamma strategy
iDOG

25. innovate
Develop Rapidly
Operate well and on scale
Get growth quickly
Systems
Easy to do
business with
Culture
Gamma strategy

26. Who is Gamma?
Consistent ‘Network Of The Year’ award winners
ISO Accredited
Automated processes, leading edge portal
and visible management make Gamma
easy to work with
A certified
CarbonNeutral® company
Dedicated 24/7
UK support centres
Over 725 resale
channel partners
One of the UK’s largest providers of voice services and
voice applications
Sunday Times 100 Best Companies
to Work For – 3 consecutive years
UK’s market leader in SIP trunking
Financially strong –
cash positive, profitable
and growing; listed on AIM
Wide product portfolio delivering
choice of fixed line, IP telephony,
mobile and data services

27. Data Services
ASSURED IP
BROADBAND
ETHERNET
MPLS
Outbound
CPS
IDA
Inbound Hosted
INBOUND
AUDIO
CONFERENCING
FAX TO EMAIL
HORIZON
Voice Connectivity
IP DIRECT
CONNECT
WLR3
SIP
Gamma Portfolio

28. What is Hosted?

29. A TRADITIONAL DEPLOYMENT
LONDON
Newbury
GLASGOW
Manchester
Maintenance
LONDON
Public
phone
network
ISDN
0161
PBX generally required at
each site
Line rental via ISDN
Inflexible CLI moves
between exchanges
Ongoing annual
maintenance
Software upgrades
Upfront Capex cost model
Limited access to admin &
ability to provide MAC’s

30. HOSTED DEPLOYMENT
CUSTOMER SITE
0203
0161
0141
GLASGOW
Newbury
Manchester
LONDON
ACCESS
PBX no longer required
ISDN and associated rental
costs removed for
Access & calls over secure IP
Network
All features & functionality held
at Service Provider core
CAPEX or OPEX orientated
models
Maintenance & upgrades are
by Service Provider
Administration, MAC’s etc. via
web interface
Feature access available at
end-user level

31. Complete hosted communications service
for your business
Manage your phone calls easily and effectively
Extensive range of fixed and mobile capabilities
you control via an easy-to-use web portal
Easily manage your environment
Employees maximise their productivity
Reliable and proven service
What is Horizon?

32. Easily control your fixed/mobile telephony
Never miss a call, wherever you are
Free site-to-site calls and cheaper call rates
Flexible working for better efficiency
Improves customer contact experience
Keep your existing numbers or get new ones
Extend your business reach
Built-in business continuity
No hardware investment, no maintenance or
running costs – only pay for what you use

33. One of the fastest growing resellers of Gamma
Easy to work with
Responsive
Engaging
Customer needs come first
Up to date and regular training
Self-sufficient; Gamma there to support
Welcomm are a trusted service provider
Gamma and Welcomm

34. “I am delighted that Welcomm has invested in
becoming one of Gamma’s strategic Platinum
Partners.
The telecoms industry is changing rapidly, and
Welcomm are putting themselves at the forefront of
this change to the benefit of their customers.
We look forward to working closely with them in the
future and helping their business grow and develop
successfully.”
Bob Faulkner, Gamma CEO

35. A demo of Akixi call reporting
Bart Delgado, Managing Director
Akixi

36. Digital Revolution and the Internet of Things
Ant Morse, Head of Digital for SMB
O2 SMB

37. The Digital Revolution
Future of Tech
Digital Revolution
Internet of Things

38. We are already living
the Digital Revolution

39. Unsocial
Bunch?

40. Unsocial
Bunch?

41. Did we really need the
smartphones to help us…

42. Our life’s remote control
1.4b users
We glance at our phones
150 to 220 times a day
1.25b via mobile devices

43. Internet of Things
&
Digital Technology
Devices Connectivity Apps

44. Smart Home

45. Connected Cars

46. Hey Siri.
What’s the
traffic like on
the M62?
Voice Recognition

47. Smart News

48. Smart Devices

49. Smart Notes

50. Smarter Comms

51. Digital Collaboration

52. I will send
you this slide
Monday am,
I need an
actual live
call to get the
screen shots
Smart Conferencing

53. Meetings Anywhere

54. 54 Wearables

55. Smart Shopping

56. Smart Home Phones

57. Digital Media

59. The future
Where are we heading

60. Changing
Users

61. Changing Business : On-Premise to Cloud

62. The Future :: Wearables
Projection TechWearable glasses Watches

63. The Future :: Shopping

64. The Future :: Automotive

65. The Future :: Security

66. The Future :: Health

67. The future ::
Office

68. The future ::
Office

69. Whatever the future does hold, I bet its
ready for your device to…
Plug in
&
Connect

70. It is not the strongest of
the species who survive,
nor the most intelligent,
but the one most
responsive to change
Charles Darwin 1809

72. The Content Platform for the Modern Enterprise
Sam Cook, UK Channel Manger
Box

74. Transforming
How You Work
Presentation at Welcomm’s Space Centre event
Sam Cook – UK Channel Partner Manager

75. Box is a modern content management
platform that transforms how
organisations work and collaborate to
achieve results faster
Users IT
VALUE PROPOSITION
BOX AT A GLANCE
• Founded 2005 (NYSE: BOX)
• Global presence
• Over 40 million users
• 55% Fortune 500
Enterprise
Mobility
External
Collaboration
Secure
Platform
File System
Consolidation

76. Employees are
working in new ways
Every business process
is collaborative
Digital is transforming
every industry
New security threats
emerging every day
Business Today is Changing

77. How Enterprises Manage
Content Hasn’t Kept Up
Complicated end-user experiences
Content sprawl and inconsistency
Too costly and cumbersome to maintain
Security vulnerabilities from shadow IT

78. Box is a Content Platform
for the Modern Enterprise
Built for cloud and mobile
Connects to all your business apps
Centralized security controls
Comes with unlimited storage for users

79. BOX CONFIDENTIAL
Ricardo
Global engineering and consultancy business
Challenge
• Limitation external collaboration & mobile access
• Struggling with user experience & adoption
• Sharing large files clunky & slow
• Standardise & streamline process to reduce content sprawl
• Security

80. Ricardo Deployment Path
Total
Seats
Deployed
Functional
Pilot
Validation
& Expansion
Divisional
Rollout
Enterprise
License
Dec 2015 May 2016 Sep 2016
20
1,000
2,000
2,500
Trubiquity issue
External
Collaboration,
Mobile Productivity
Simple to use,
ECM Features
(Sharepoint limitations)
Platform
Integration
Sep 2015

81. Enable
New Workstyles
Speed up
Collaborative Processes
Power Digital
Transformation
Ensure Security
& Compliance
Box Transforms Work Across Your Business
File Sync & Share
Remote and Mobile Work
Access Content in Any App
Virtual Deal Rooms
Vendor Collaboration
Contract Management
Data Protection
Governance & Retention
eDiscovery
Digitize Business Processes
Customer/Supplier Engagement
Custom-branded Apps

83. Thank you

84. Thank You
• You have automatically been entered for a chance to win:
- 4x tickets for tigers box
- The winner will be announced in a follow up email we will send out next
week.
• Free selfie stick courtesy of Box
• Photos taken tweet us @WelcommComms #CloudEvent
• Best photo wins BB-8 Droid
• Free tour of The Space Centre after the event

85. Workshop Session
• Welcomm Support- Vic McHugo and Matt Wren (Orange)
- Demo of Horizon Hosted Voice
• Akixi- Bart Delgado (Red)
- Demo of Call reporting
• Welcomm Digital Advisors – Sean Read and Scott Devey (Green)
- Demo of Office 365
- Demo of Just Call Me
- Demo of McAfee
- Demo of Intune
• Box – Sam Cook (Blue)
- Demo of Content collaboration and cloud storage
• Ilicomm – Matt Spink (Yellow)
- Support migrating your digital services
• Welcomm Energy – Nicola Bingley (Pink)
- Securing low energy rates for your gas and electricity
• All – (Purple)