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Measuring Results &
Behaviors
Presented By:
Vipul Mohan Tyagi (4132003)
Sonali Garwal (4131031)
“ The reason most people never reach their goals is that they don’t
define them, or ever seriously consider them as believable or
achievable. Winners can tell you where they are going, what they
plan to do along the way and who will be sharing the adventure
with them.”
Measuring Results
Areas
Objectives
Standards
Determining Accountabilities
(Information regarding the job)
 Percentage of time spent
performing each job
 Impact of inadequately
performed job on the
mission
 Consequence of error
Determining Objectives
o Specific and clear
o Challenging
o Agreed upon
o Significant
o Prioritized
o Bound by time
o Achievable
o Fully Communicated
o Flexible
o Limited in Number
Performance Standards
 Quality
 Quantity
 Time
Characteristics of Standards
• Specific and clear
• Challenging
• Agreed upon
• Significant
• Prioritized
• Bound by time
• Achievable
• Fully Communicated
• Flexible
• Limited in number
Measuring Behaviors
Competencies: Measurable clusters of KSA critical in
determining how results will be achieved
• Differentiating Competencies
• Threshold Competencies
Comparative Systems
≤Paired Comparison
≤Ranking Method
• Simple Rank Order
• Alternation Rank Order
≤Forced Distribution
Absolute Systems
Essay Method
Behavior Checklist
Critical Incident Method
Graphic Rating Scale
THANK YOU

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Performance management(measuring results and behavior)