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How to give feedback

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How to give feedback

  1. 1. HOW TO GIVE FEEDBACK BY: SOURABH KUMAR
  2. 2. WHAT IS FEEDBACK??? • Feedback is defined as a return of information about a result or the returned portion of a process.
  3. 3. WHY FEEDBACK SO IMPORTANT?? 1. Feedback keeps everyone on track. 2. Feedback helps your team avoid major mistakes. 3. Feedback promotes honesty and trust. 4. Constructive feedback motivates people. 5. Feedback promotes personal and professional growth. 6. Feedback helps to create a friendly work environment.
  4. 4. HOW TO GIVE FEEDBACK??? • Giving Feedback is like a three layered cake. i. APPRECIATION ii. IMPROVEMENT AREA iii. BENEFITS
  5. 5. WHEN TO GIVE FEEDBACK??? • When good work, successful projects, and resourceful behavior deserve to be recognized • When the likelihood of improving a person’s skills is high, because the opportunity to use those skills again is imminent • When the person is already expecting feedback, either because a feedback session was scheduled in advance or because she knows that you observed the behavior • When a problem cannot be ignored, because the person’s behavior is negatively affecting a colleague, the team, or the organization
  6. 6. WHEN NOT TO GIVE FEEDBACK??? • When the only feedback you can offer concerns factors that the recipient cannot easily change or control • When you do not have the time or the patience to deliver the feedback in a calm and thorough manner • When the feedback is based on your personal preference, not a need for more effective behavior • When you have not yet formulated a possible solution to help the feedback recipient move forward
  7. 7. DO’S AND DO’NTS WHILE GIVING FEEDBACK • Give Feedback only if it is Important. • Ask for the Permission. • Give Feedback in Private. • Target the Behavior Not the person. • Whenever you give Feedback, be open for the Questions. • Give solutions with Feedback. • One issue at a Time.
  8. 8. DO’S AND DO’NTS WHILE TAKING FEEDBACK • Avoid judgement. • Don’t argument and ask problems or questions in positive feedback. • Avoid fight, flight, freeze. • Don’t forget thanks and appreciation. • Listen openly and carefully • Ask for improvement area • Raise the question after permission

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