This is a presentation for 50p Conference 2018

1. ACCESSIBILITY OF PAYMENTS
SRINIVASU CHAKRAVARTHULA

2. NEXT 30 MINUTES…
 About me
 Currency
 ATMs
 Cards and POS Machines
 Wallets
 Electronic transfer
 Payment gateways
 Payment Gateway implementation
 Accessibility Automated Testing
 Accessibility Evaluation

3. ABOUT ME
 Lead Accessibility, Informatica
 Founder, ServeOM Inclusion
 Ex-BarrierBreak, Yahoo, PayPal, Google (via
HCL), Deque
 Prakat, Amnet Systems
 Accessibility Guidelines Working Group – W3C
 IAAP Certified Web Accessibility Specialist
 IAAP Member

4. CURRENCY IN THE PAST

5. CURRENCY IN THE PRESENT

6. ATM
 Not many are accessible
 Talking ATMs

7. PAY USING CARDS – POS MACHINES
 No worry about dealing with inaccessible
physical currency
 No worry about change collection etc.,
 For blind people – need to mark their cards to
differentiate
 For blind people – need to depend on vendor
while using POS machine
 Unable to enter amount on own
 PIN cannot be entered on one-self
 Right to privacy
 Not all machines has same interface
 Add screen reader to POS
 Add voice recogniton to POS so that users with
motor disabilities can enter using speech
 Include card numbers and other details in Braille
 Ensure user receives a OTP with transaction
amount
 Card details are sent to user on request in a
secure manner

8. WALLETS
 Self-service
 Easy to use
 Inaccessible user interfaces
 How would blind person know which wallet that
vendor accepts
 Make wallet UI interfaces accessible
 Send a push notification to user when a wallet
payment option is available

9. ELECTRONIC TRANSACTIONS
 Secure
 Easy to use
 Familier user interfaces
 Inaccessible UI of some banks
 Denial of services to people with disabilities
 Make UI interfaces accessible
 Sensitize bank employees to follow RBI
regulations on providing services

10. PAYMENT GATEWAYS
 Accessibility of real-time messaging
 Accessibility of promotional material
 Accessibility of user interfaces
 Accessibility of invoice / receipt

11. PAYMENT GATEWAY IMPLEMENTATION
 Accessible checkout button
 Accessible cart
 Seemless and accessible re-direct back to merchant

12. ACCESSIBILITY AUTOMATED TESTING TOOLS
 ASLint
 aXe-Core.org
 Paul J Adam Bookmarklets
 More available on: https://www.serveominclusion.com/a11y-resources/accessibility-testing-tools/

13. ACCESSIBILITY EVALUATION
 Follow the WCAG 2.0 checklist
 Run automated testing tools
 User keyboard only
 Use a screen reader

14. SRINIVASU.C@SERVEOMINCLUSION.CO
M
Thank you and Questions
@CSrinivasu | @ServeOMAccess | http://www.serveominclusion.com